Office 365 Business Premium vs Office 365 ProPlus

Hi,I have a user starting next week and I am thinking about what office 365 plan I should get for him. The main purpose of using this plan is to get him only Office applications as we have On-premise Exchange server so email service is requried.In Australia, Office 365 ProPlus is more expensive then Business Premium which I think it is nonsense because Business Premium also offers thelatest version of office application and I think ProPlus should be cheaper or at least equally same. The only differences between these two plans are Office 365 ProPlus plan comes with Access 2013 which Premium plan does not offer and Exchange online.Office 365 Business Premium: $17.50 user/monthhttps://products.office.com/en-au/business/compare-office-365-for-business-plansOffice 365 ProPlus: $19.40 user/month...
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Office Small Business Premium 365 - Setting up multiple Exchange accounts

Can we set up multiple Exchange accounts on a single Outlook profile using Outlook 2013 (365 Full App)? We have an email subscription to O365, and we have another email account that's hosted with GoDaddy that's an Exchange account. I think it's
possible, but I'm being advised that it isn't reliable (or that it can't work). I found this TechNet article that seems like it
should work: http://technet.microsoft.com/en-us/library/ee815819(v=office.15).aspx However, I don't have OCT with O365 Small Business Premium, so I don't know how else to do this...
Any suggestions/advise? Thank you!

Seems like it is possible. I was able to add two exchange accounts (office 365 services) into Outlook 2013. I guess this is possible through Email Accounts (add New...). Thanks, Microsoft!

Trail Downloading Visio Professional 2013 64 bit version - Use with Office 365 Home Premium - Errro Office Click to Run 15 Extensibility Compenent

Attempting to load Trial version of Microsoft Visio Professional 2013 (64 bit version) to laptop - (system type: 64 bit operating system).
Office 365 Home Premium
Successfully downloaded Visio Trial and burned to disc - when attempting to run and install message :
"Setup Error:
We can't install the 64-bit version of Office because we found the following 32-bit programs on your PC:
Office 15 Click-to-Run Extensibility Component
Please uninstall all 32-bit Office Programs, then retry installing 64-bt Office. If you want to install 32-bit Office instated, please run the 32-bit setup."
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- there is no file "Office 15 Click-to-run Extensibility Component" to remove.
- there are no 32 bit files to remove.
What do I need to do to install Visio Trail?
Thanks

Hi,
Which Office 365 Home Premium editions did you install? 32bit or 64bit? Office 2013 doesn’t support running side-by-side installations of 64-bit and 32-bit versions of Office. For example, you can’t install Office 2010 32-bit side-by-side with Visio
2013 64-bit. This applies to both Windows Installer (MSI) and Click-to-Run installations of Office 2013. If you try to do this, you'll receive the error message and be prevented from continuing:
http://office.microsoft.com/en-us/access-help/why-cant-i-install-both-the-32-bit-and-64-bit-versions-of-office-2013-HA103523746.aspx
To resolve your issue you can install Office 365 Home Premium 64 bit + Visio Professional 2013 64 bit version.
More reference:
How to choose to Office 365 Home Premium 64 bit:
http://howto.cnet.com/8301-11310_39-57567050-285/how-to-install-the-64-bit-version-of-office-365/
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
Get started quickly with the Visio 2013 trial
http://blogs.office.com/2013/10/07/get-started-quickly-with-the-visio-2013-trial/
Here is a similar issue, we also could refer to:
http://social.technet.microsoft.com/Forums/en-US/5e77322d-268b-47c2-a0ea-346891fd8559/cant-install-visio?forum=visiogeneral
Regards,
George Zhao
TechNet Community Support

Queries related to Office 365 Small Business Premium Installation

I was exploring your Office website and thought to buy Office 365 Small Business Premium but was not able to understand one statement which was "Subscription to Office for up to 5 PCs/Macs and 5 Windows tablets/iPads per user"
Does the above statement mean that If I purchase 1user license of Office 365 Small Business Premium ( Cost rs 750) then I will be getting the right to install it onto 5 computers. Below is the link for your reference.
http://office.microsoft.com/en-in/business/compare-all-office-365-for-business-plans-FX104051403.aspx
Please reply asap.

Hi,
Yes, you can install Office applications on up to 5PCs or Macs.
As an administrator, you can deploy and manage Office 365 across your company. After adding users, per user can install Office applications up to 5 PCs/Macs or Windows tablet/iPads.
Regards,
Greta Ge CHN
TechNet Community Support

I am running Windows 8 and installed Office 365 Home Premium; looking for Business Contact Managment

Can I download business contact manager with office 365 home premium?

Hi,
Yes, we can download it from:
http://www.microsoft.com/en-us/download/details.aspx?id=36513
Regards,
Melon Chen
TechNet Community Support

Office 2013 Professional + Office 365 Home Premium - what happens?

I am currently using Office 2013's Excel where I have access to Power Pivot and Power View. This is a perpetual, non-subscription version of Office with the Professional Plus product key.
I am considering purchasing an Office 365 Home Premium license as well, so my family members can use Office on their devices.
Since Power Pivot and Power View (afaik) are not part of Office 365 Home Premium, I wanted to know if I can activate my Office with my Home Premium account but override Excel with the product key?
In other words, is there any way to make Excel behave like it is part of both O365 Home Premium as well as Office 2013 Professional Plus?

Hi,
As far as I know, PowerView and Inquire, are only available on certain SKUs (versions). These include:
Office 2013 Professional Plus (available through Volume Licensing, MSDN and TechNet subscriptions)
Office 365 Professional Plus (available as standalone subscription)
Office 365 Professional Plus (available as part of the
Office 365 Mid-Size Business,
Office 365 Enterprise Plan 3, or
Office 365 Enterprise Plan 4 offerings)
Excel 2013 Standalone Volume License and Standalone Retail 32-bit and 64-bit.
I recommend you connect
Microsoft Customer center to get more detailed information.
More reference:
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2013/02/27/unable-to-use-excel-2010-powerpivot-workbooks-in-excel-2013.aspx
http://office.microsoft.com/en-us/excel-help/create-a-power-view-sheet-in-excel-2013-HA102899553.aspx?CTT=1
Thanks
George Zhao
Forum Support
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Office 2010 and Office 365 Home Premium

I had a free trial of Microsoft Office 2010. When 365 was introduced I decided to purchase it. I purchased Microsoft Office 365 Home Premium. I ran the install and can sign on to Sky Drive and see recent documents etc. I also have a Surface that I use
SkyDrive with. The issue is that I still have the trial version of 2010 on my computer and whenever I open Excel or Word etc to start a new document or file or to open an existing, it says that my trial is expired. When I try to enter my product key to upgrade
it says that that is not the right product key, it wants one for 2010. How do I resolve this? I shouldn't have to open a browser and use a web app when I'm on my computer, right?

If you purchased O365 Home Premium, the product key you purchased for that, will not be acceptable to Office2010.
You will need to download and install O365, and it's probably best to uninstall the Office2010 trial.
Logon to your MS account at www.office.com/myaccount
http://office.microsoft.com/en-au/products/download-backup-restore-microsoft-office-products-FX103427465.aspx
Don
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Can't move "completed" items into folders using Outlook 2013 on a Microsoft Office 365 Home Premium Account using a work Exchange 2010 address

I've been in touch with several Microsoft support teams about this issue, and the latest move was to shove me off onto Pro support, but since I'm using a personal Office account, I'm hoping that through the community I can find a way to resolve this issue without
escalating through our IT department. I do not think this is an Exchange issues because I have previously used this product and method without resulting in this error on a Windows 7 32-bit AMD computer and a Windows 8 and 8.1 Professional 64-bit Intel computer.
Here's my current specs:
Windows 7 Professional 64-bit, service pack 1
AMD A6-5400 3.6 GHz
8GB RAM
Microsoft Office 365 Home Premium
Office updates automatically, version 15.0.4551.1512
About Outlook shows "Microsoft Outlook 2013 (15.0.4551.1511) MSA (15.0.4551.1508) 32-bit/Part of Microsoft Office 365 Home Premium"
Here's how to reproduce the issue:
1) Open View Settings
2) Select "Other Settings..."
3) Disable "Use compact layout in widths smaller than XX characters" and enable "Always use single-line layout"
4) Select "Columns..."
5) Under "All Mail fields" add "In folder"
6) Select any email
7) Context-menu -> Find Related -> Emails in this Conversation
8) Select "more"
9) Sort by folder
10) Select all messages from Inbox.
11) Use Outlook's preset "Done" function and select a destination folder
12) Watch Outlook fail to run "Done" and reset your UI without producing an error.
The first attempt to resolve this issue was to set up a new Outlook profile. This seemed to exacerbate the problem and resulted in Outlook providing an "Unknown error" before resetting the UI.
The second attempt to resolve this issue was to run "outlook.exe /resetnavpane". However, the nav pane does not appear immediately relevant to this issue.
The following similar steps also result in a crash, this time with an error:
11) Flag all select message as Complete.
12) Move all messages from Inbox to a destination folder.
This change in procedure results in the error "Cannot move the items. Some items cannot be moved. They were either already moved or deleted, or access was denied."
Help me, Microsoft Community. You're my only hope.

Import the calendar and contacts in Outlook.com. For contacts, export from Outlook as csv and import into Outlook by choosing the Other option (https://people.live.com/import/other?biciid=ImportCatalog)
You'll need to save the calendar as an ics file to import it. Select the calendar folder, the File, Save as an save as an ics.
Diane Poremsky [MVP - Outlook]
Outlook & Exchange Solutions Center
Outlook Tips
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451 4.7.0 Temporary server error. Please try again later. PRX2 on sending emails to Office 365 Business Essentials email.

I've signed up for Office 365 Business Essentials service, and I have trouble sending and receiving emails. All the messages I send to my email associated with this account get a reply with error message
451 4.7.0 Temporary server error. Please try again later. PRX2
Additionally, all the mails I send from Outlook OWA in a browser and with iPhone app are stuck in Drafts folder and are not sent anywhere.
This is what I tried:
Checked the mail flow in Exchange admin center. There are no mail rules, no inbound or outbound connectors
Checked for DNS issues with my domain by clicking "Manage domains" in Admin center. Message was "barsukov.net domain is set up correctly. No action is
required."
Checked the MX records of my domain, barsukov.net, which point to a correct domain suggested by Microsoft.
Most of the search results related to this error suggest to add entries to hosts file on server with Exchange. This is not applicable to my case, obviously, since I use a cloud version of Exchange.
How to fix this issue?

It takes some time for newly added domains to be recognized by the service. If the issue persists, open a case with MS support:
http://virtualchat.support.microsoft.com/client/default.aspx?siteid=32ECF580-B446-44E5-8B4D-25F0AFE07779&query=Support%20phone%20number

Corporate identity in Yammer (Office 365 Business Essentials)?

Hi,
Help....
Does anyone know?
I would like to advice a client of mine to use Yammer, edition: Office 365 Business Essentials. This edition is sufficient in all areas, but my client wants to know first whether it is possible to apply their own corporate identity, such as logos and colors.
I already chatted with customer support, but they didn't know and sent me the link to this portal... Please help? :-)
Thanks!
Greets from Holland,
Inez

It takes some time for newly added domains to be recognized by the service. If the issue persists, open a case with MS support:
http://virtualchat.support.microsoft.com/client/default.aspx?siteid=32ECF580-B446-44E5-8B4D-25F0AFE07779&query=Support%20phone%20number

Office 365 home premium

Hi
I have an Offoce 365 Home Premium Skype subscription. It used to include landlines and cellphones. Now I just get landlines. Has the policy changed, or must I do something? I am in South Africa, which is a supported country.
Thanks
richstad

Hello Peter,
You can follow the instructions mentioned in the link provided by Don above to reinstall your Office.
Generally, you should login to "My Account" page with the Microsoft Account that associated with your
Office subscription. There you should have the option to download and install Office:
https://support.office.com/en-us/article/Install-Office-365-Home-Personal-or-University-7a28382b-7015-4b5a-9d9b-650d15742c95
You probably need to uninstall your existing Office 365 from your computer first, if you want to do so, you can use this Fix It tool for the uninstallation:
http://support.microsoft.com/kb/2739501/en-us
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 365 Home Premium Skype Subscription Element

i've recently purchased a 7" linx win8.1 tablet which also came with a years subscription to Office 365 Home Premium including an hour of skype minutes.
these free minutes are showing on my skype account page so i'm puzzled that when i tried to make a call i'm told i dont have any credit to do so.
what is going on here? my free hour expires on January 19, 2015 and that's daylight robbery if im unable to use these minutes before then!
i was trying to call Chile from the UK & UK to UK landline - both countries are on the list of available destinations.

Hello,
In order to associate the world minutes subscription with a different Skype account you must first deactivate the original account, then associate the subscription with a new Skype account from your "Office account page". If you activate the Skype World Minutes subscription on another account, you will have a full 60 minutes package again.
Note: A Skype account can be deactivated once every 60 days. If you attempt to deactivate an account a multiple times, an error message will be displayed at each attempt.
Please follow these steps to deactivate the original account:
1- From the Office My Account page in the section Account Options, click View my Microsoft account.
2- Click View Subscriptions. The subscriptions associated with the Microsoft account are displayed
3- Click the Skype subscription you want to manage and click Manage. The Skype
subscription options are displayed. Click Deactivate Skype world minutes
4- Then click Deactivate to complete the cancellation
After that you can activate your Skype World minutes with an another Skype account by clicking on Get started with Skype and following the steps.
If my answer was useful, please click on "Accept as Solution" to help others, thank you
Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
Cela pourra surement aider d'autres personnes qui ont le même problème

Can I change providers of my Office 365 Business?

I have a customer with Office 365 Business who wants to use me as his retailer for this service instead of his current provider, is there any way of changing this or do I have to set this up as a new service?
Thanks for your help.
Peter

Hi Peter,
This article might be help:
Office 365 frequently asked questions
As can be seen from above link, when current subscription expire, user can purchase the subscription from you. If auto-renew is enabled for the subscription, user can choose to cancel the subscription with that retailer by visiting
www.office.com/myaccount.
For more details, I'd suggest you post in Office 365 Community as this is the forum to discuss questions and feedback for Microsoft Office client. There is not so much about Office 365 Services/Plans/Admin aspects here.
http://community.office365.com/en-us/f/default.aspx
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Office 365 Home Premium - Skype 60 minutes

How do you account for Skype minutes as part of Office 365 Home Premium? Example if I have a username on Skype connected to Office 365, but want to replace them free minutes for a new Skype Name?

Hello,
In order to associate the world minutes subscription with a different Skype account you must first deactivate the original account, then associate the subscription with a new Skype account from your "Office account page". If you activate the Skype World Minutes subscription on another account, you will have a full 60 minutes package again.
Note: A Skype account can be deactivated once every 60 days. If you attempt to deactivate an account a multiple times, an error message will be displayed at each attempt.
Please follow these steps to deactivate the original account:
1- From the Office My Account page in the section Account Options, click View my Microsoft account.
2- Click View Subscriptions. The subscriptions associated with the Microsoft account are displayed
3- Click the Skype subscription you want to manage and click Manage. The Skype
subscription options are displayed. Click Deactivate Skype world minutes
4- Then click Deactivate to complete the cancellation
After that you can activate your Skype World minutes with an another Skype account by clicking on Get started with Skype and following the steps.
If my answer was useful, please click on "Accept as Solution" to help others, thank you
Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
Cela pourra surement aider d'autres personnes qui ont le même problème

Error importing gmail contacts to office 365 home premium

I am trying to import my gmail contacts into Outlook in Office 365 Home Premium. All is fine until I click the finish button at which point I get the error message "Could not complete the operation because the service provider does not support it".
Help please.
Adrian

In order to import your Gmail accounts make an effort to go through this article http://social.technet.microsoft.com/Forums/office/en-US/1476f96f-0fff-4dd4-931e-b5716f990851/gmail-mail-to-outlook-365-with-imap?forum=outlook
will be of use for certain...

Office 365 Business Premium vs Office 365 ProPlus

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