Office for Mac 2011, Exchange Password Problem

My Outlook exchange password keeps locking on Office for Mac 2011. Has anyone seen this?
My IT department, who typically supports PC, cannot figure this out

Then ask your question on the Microsoft Mac forums since your question is not Apple related, and it's their software that you're having problems with
http://answers.microsoft.com/en-us/mac

Similar Messages

Problems with Office for Mac 2011 installation

I'm trying to install Office for Mac 2011 on my new (bought yesterday) Macbook Air
I entered my pin for the Office into the site and got my download link
I started to download it and it said it would take over 4 hours and when the download got to halfway (of 1GB) the installation stopped and the message given was 'You do not have permission to access the requested file' and this came up every time I tried to restart it
I decided to re-install the program but was met with the same issue..
Can anybody offer any advice or explanation for this it would be greatly appreciated!

You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions

I was going to purchase Office for Mac 2011, including Outlook. However, I am hearing many problems with this software including the inability to sync Outlook with iPhone and iPad

I currently sync my iPhone and iPad with Outlook on my Windows Desktop, but want to switch and still do this on my new Mac running Lion. However what I am reading about the nightmares of syncing with Outlook in Office for Mac 2011 is making me think twice about going down this road. What an awful situation of purchasing a Mac and being potentially stumped by 'Office for Mac 2011'.
I want to continue using Microsoft Office including Outlook for my business applications - but on the Mac. I like Keynote for presentations, however I also have to create presentations in PowerPoint for some business situations. So, although I don't ideally want to put Windows onto my Mac, would it be more efficient and less hassle to use Parallels 7, Windows 7 and Office 2010, rather than endure the issues associated with OFM 2011?
If I decide to use Parallels 7 and Windows 7 am I then into using software to protect against virus' and malware?
I wouldn't be asking this question if Office for Mac 2011 (including Outlook) wasn't a problem - sadly from what I'm reading, it is.
Thank you in anticipation.

I just resolved my Outlook 2010 + iPhone Calendar sync issue today : if you have multiple email accounts set up in Outlook (like I do), then you'll find that each account has it's own Calendar (a rather pointless feature IMO). However you probably only use one Calendar like most people, and what has happened is that the mail account which is set as default for Data Files is not the one you are using. Try this:
Outlook 2010 --> Account Settings --> click "Data Files" tab --> select as default whichever acct. is associted with the Calendar you use.

I was having problems with a 7-month old version of office for mac 2011, so I completely removed it from my computer. How do I reinstall it?

Office for Mac 2011 worked fine until yesterday, then I started having problems. I know I completely deleted the trial version, so please do not suggest that as the cause. I also know that I bought a legitimate full version online from the Microsoft store 7 months ago, and I still have the product key. But since I don't have any trace of Office on my Mac anymore, how do I reinstall it? I tried looking on the Microsoft website, but it wasn't helpful. The only other thing I can do is contact Microsoft customer support, which will probably take forever. So, to respond to this post, please: do not mention trial versions for Office, do not mention Microsoft website. I tried posting another question on this topic, but the people who replied did not seem to understand that their suggestions were not relevant.

I see you had another post for this same issue where you clearly explained your problem. There were important details in your other thread that would have helped us in assisting you. You started this new thread, understandably frustrated. None of us are mind readers. You started right off telling us not to mention the only two things that would resolve the problem you had mentioned here which was simply that you had uninstalled office and you were trying to reinstall it. Reading your other thread, it's clear why you made that comment. It's generally not a good idea to open multiple threads for the same issue as anyone reading this thread would have no idea what steps you have already taken and what suggestions have already been made.

Does Lion support MS Office for Mac 2011? The RoaringApps compatibility list shows Office 2011 having some unspecified problems with Lion.

Does Lion support MS Office for Mac 2011? The RoaringApps compatibility list shows Office 2011 having some unspecified problems with Lion. Any confirmation yest showing compatibility with Office 2011?

I'm running MS Office 2011 on Lion and it runs just fine. No "Full Screen", but it runs just fine. There may have been an update to install (I know there was an iWork one anyway), but even before I installed any updates Office '11 worked just fine.

Trouble importing .pst file from outlook 2010 to office for mac 2011

Hi !!.. have a probem.. maybe u could help I would be so grateful...
At work I am using windows 7 microsoft office 2010 fully updated,,
I export a folder of my sent e mails to the desktop,, then copy to flash drive...
I take the flashdrive and put it in my mac..copy pst (and subfolders) to mac desktop..
then I open office for mac 2011(fully updated) and import the .pst file from the desk top..
all folders show up and open but not e-mail content!!
how can I get my e mails from work to my mac.. why am I not seeing the e-mails..the file that copies over is around 33 mb ( 188 emails) so I know there is something there..I am only importing my e-mails.. no other info) I even create a sub folder and move
everything to the subfolder before I copy it..
can you help me??
thansk so much !!

Hi there,
Can you import the PST file and find the sent items in another Outlook for Windows? If the issue only occurs in Outlook for MAC, I'd suggest you pose the question in the forums below:
Office for MAC
http://www.microsoft.com/mac/support
Support for Microsoft Office for Mac 2011 and 2008
http://support.microsoft.com/gp/cp_macoffice2008_master
How to obtain support for Microsoft Outlook for Mac 2011 connectivity problems with Exchange Server
http://support.microsoft.com/kb/2353366
Your understanding would be appreciated.
Fiona Liao
TechNet Community Support

Office for mac 2011 not working correctly on new Macbook Pro- Help

I have a MacBook Pro from September and had One to One transfer all files/programs (including 2008 Office). I then purchased the Office for Mac 2011 program and they installed it (I guess they did not remove the older program). It has never worked correctly and I have tried to contact Microsoft to no avail.
None of the documents open with Fonts intact (Word and Excel open up blank though the graphic elements show up. I have to Select All and choose a font to make it show up.
Powerpoint is barely functional (none of the layouts actually show up when I select them, the sidebar of slides does not update as I type or try to change themese, etc. And then when I type, the program freezes and then shuts down.
I have uninstalled 2008 and 2011 and then re-installed 2011 but the same issues occur. Someone on the microsoft community told me to remove my duplicate fonts, I ddi that and the same issues still occur. My brother has the same laptop and Office for Mac 2011 and no issues.
Can someone help me basically try to start fresh- should I uninstall again? (I waas told that installing/uninstalling too many times can further the problem).
Help!
Thanks,
Bernice

This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

After download of Mav, MS Word for Office for Mac 2011 comes up blank.

After download of Mav, MS Word for Office for Mac 2011 comes up blank. Other MS Office apps work fine. When restarting iMac in Safe mode, Word opens OK. Apple support rep says, "Not our problem; it's Microsoft's. There are no Microsoft experts here." But it was Maverick that knocked Word out. (Note: the "not our problem" quote is from the third contact with Apple support. The first two support techs tried to resolve the problem, were very accommodating, and tried their best to solve the issue.)
On another note, I use a Microsoft wireless keyboard, with push-button shortcuts to mail, Safari, etc. The keyboard Command + keystroke shortcuts no longer work, and in the System Preferences file the message tells me it can't access them.
Any suggestions, especially for the former problem, would be appreciated.

DHodges wrote:
Thanks; this last reply came closest to 'solving' the issue. While I selected font sub, it at first had no affect on the document.
I then went back to prefs and set the compatability dropdown from 'Custom' (where it had defaulted) to 'Word 2004-2007', assuming these docs were created from a recent past Windows.
I 'Saved As' a Word for Mac " .docm "
Whoa... the extensions mean something. Your original problem (document shows bold, italic, underline, but tables and other complex formatting are lost) sounds as though the document was being exported as a .RTF, a Rich Text Format file. If you save as a .DOCM, that's a Word Macro Enabled Document. Regular Word 2007, 2008, 2010 and 2011 docs are .DOCX. Regular Word 97 through 2004 docs are .DOC. You need to save that document as a .DOCX or a .DOC or you're gonna have problems later.
- and the documents appear normal (though I had to switch one to 'Portrait' as it for some reason wanted to display in landsacpe.
Normally you'd have to select page orientation.
So, poor testing on my part. I have no idea which of the above steps fixed it but I'm guessing the 'Save As' to my version of Word.
If so, it would appear the 'Compatability' feature was not working at least on these two documents.
Word's compatibility feature is supposed to ensure that a document you produce is compatible with the target version of Word. If you turn the compatibility stuff on then you will be warned if you are using Word 2007 through 2011 and you use a feature that earlier versions of Word do not have. Microsoft shipped a translator which works with Office 2003 and 2004 and which allows Word 2003 or 2004 to read Word 2007, 2008, 2010, or 2011 documents (.DOCX) and to save them as Word 97 through 2004 documents (.DOC) _as long as they don't have any incompatible features_. Word's compatibility features doesn't do much for .RTFs or for .DOCMs.

Mountain lion 10.8.4 - ms office for mac 2011

i am using ms office for mac 2011 update with latest 14.3.6 ,on mountain lion 10.8.4 mail id has been configured with imap server live ip configured
Some mail look like below
example 1 From: Aditya Patel - Tpl boundary=Apple-Mail-98863C2F-7EF5-4B6A-8DCA-5CEADA39CE2F
example 2 From: Aditya Patel boundary=Apple-Mail-506922D2-75A5-4D35-985B-256572C3A13B
this line show in from who was sent mail ... its not with in all mail
i facing this mail issue in so many mails what is the problem i do not understood ...... so please help me
<E-mails Edited by Host>

Ask on the Microsoft Office for Mac forums, Outlook is a Microsoft product.

Launching MS Office for Mac 2011: "Font is not Installed" errors

Message Microsoft (MSOffice).app wants to use the font "xxx". This font is not installed. Allow Microsoft(whatever).app to use this font? show in finder, don't allow, allow. happens with all Office apps, runs through entire font library.
about 3 months ago this started - not sure what I did to kick it off, but now whenever I try to use a Microsoft Office for Mac 2011 app it runs through the series of fonts and asks me to do something. I can go through one at a time and select 'don't ask me again' and 'allow' or 'don't allow' but I'd rather figure out (and solve) the problem. Any ideas?
saved this from when I ForceQuit word:
Date/Time:
2012-05-14 16:22:34 -0400
OS Version:
10.6.8 (Build 10K549)
Architecture:
x86_64
Report Version: 7
Command:
Word
Path:
/Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Version:
14.2.1 (1

Hi..
Try troubleshooting corrupted or duplicae fonts > Font problems and management in OS X | MacFixIt - CNET Reviews

Since yesterday all my usual .xls files will not open (Office for Mac 2011). Can open .xlxs files. Default 'open with' is Microsoft Excel.app. No software updates done. Have repaired disc permissions. What next?

Since yesterday all my usual .xls files will not open (Office for Mac 2011). CAN open .xlxs files. Default 'open with' is Microsoft Excel.app. No software updates done yesterday or the day before (or maybe a Silverlight or an Acrobat one by accident?). Have repaired disc permissions. HHD name is still same as it always was. What next? Thanks
PS I'm not a great techie so assume I don't know what you're talking about!

You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions

I upgraded to Yosemite now my office for mac 2011 will not work

HELP!!!! Everything was fine until I upgraded. I really need my office products and I realy dont feel like buying a new laptop (although, I guess I *could* use one )
My specs:
Late 2010 MacBook Air (13") - 2.13 GHz Intel Core 2 Duo
Here is the error log:
Process:
Microsoft Excel [800]
Path:
/Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Identifier:
com.microsoft.Excel
Version:
Build Info:
Unknown-141003~0
Code Type:
X86 (Native)
Parent Process:
??? [1]
Responsible:
Microsoft Excel [800]
User ID:
501
Date/Time:
2014-11-02 12:06:46.841 -0500
OS Version:
Mac OS X 10.10 (14A389)
Report Version:
11
Anonymous UUID:
8A55B2C7-7F03-CE6B-81C2-E5DC23FD3726
Time Awake Since Boot: 2400 seconds
Crashed Thread:
0
Exception Type:
EXC_BREAKPOINT (SIGTRAP)
Exception Codes:
0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/OfficeWindowLocalizer.framework/Versions/14/OfficeWindowLocalizer
Referenced from: /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Reason: Incompatible library version: Microsoft Excel requires version 14.0.50 or later, but OfficeWindowLocalizer provides version 14.0.40
Binary Images:
0x8fe78000 - 0x8feabe03 dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
Model: MacBookAir3,2, BootROM MBA31.0061.B07, 2 processors, Intel Core 2 Duo, 2.13 GHz, 4 GB, SMC 1.66f61
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D5946382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D5946382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD TS256C, 251 GB
USB Device: iPhone
USB Device: FaceTime Camera (Built-in)
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:

Here is a very easy possible solution, worth trying before uninstalling Office. It worked for us so hopefully might work for you.
We installed Yosemite on a test machine to check for problems. Office 2011 for Mac ran and still does run fine on that machine with Yosemite.
As a result we installed Yosemite on our main machines. At the same time we updated Office for Mac 2011 using the latest update 14.4.7. It was at this point that Office started crashing every time a document was opened.
Solution that worked for us.
1 Using Font Book (comes with your Mac) we removed all duplicate fonts. We selected the automatically remove option.
2 Restart computer.
3 Shut down computer.
4 Restart computer in 'safe boot' to do this:
a) Shut down the computer.
b) Press the power button.
c) Immediately after hearing start-up tone, hold down SHIFT key.
d) Release SHIFT key after Apple logo and progress indicator appears.
e) Once computer has opened, restart the computer without holding down any keys.
5 Hopefully all should be ok now. Your machine might run a little slow for a while as it rebuilds caches etc but all ours were back at full speed after a few minutes.
Best Wishes
Bob

Memory deficiency related to AutoUpdate shipped with Office for Mac 2011

Hi ,
I am experiencing memory deficiency associated with Microsoft AutoUpdate for about a month or two.
Environment
* Macbook Pro with 8G RAM, 256GB SSD Running Mac OS 10.10.1 (Yosemite)
* Microsoft Office for Mac 2011 installed through my Office 365 University subscription a few months ago.
* The "Outlook 2011.app" has been deleted and is substituted by the new Outlook for Mac 15.3 (141024), as is suggested by its installation note.
* System and Office languages are both simplified Chinese.
Symptom
Office programmes like "Excel.app" regularly invoke Microsoft AutoUpdate (Version 3.0 (141024) ) and suggest that a new update is available. If the user agrees, AutoUpdate will proceed to download the update. It is found by monitoring memory usage using "Activity Monitor.app", the memory usage rises significantly overtime a short while after the download begins. And the memory usage eventually saturates a few minutes later and the system warns instability due to memory deficiency, and suggests force quit some apps.
* No other app seems to be causing this problem, which is verified by quitting any app other than "/Library/Microsoft/MAU2.0/Microsoft AutoUpdate.app".
* The symptom is reproducible for today's update, and it was the same for the last update. But as far as I can remember, the auto-update worked well before that.
The problem makes auto-update impossible and has resulted in instability and loss.
The workaround that I have at this time is to download the update package (.pkg in .dmg) from Microsoft Download Center by following the Knowledge Base link given by AutoUpdate instead of having AutoUpdate do this for me.
Thank you for reading this far :-)
Is anyone else experiencing the same problem?

Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

Installing Microsoft Office for Mac 2011

I have a Macbook Pro 5.3 Boot ROM Version MBP53.00AC.B03 with SMC Version 1.48f2. The computer will not read the software for installing Microsoft Office for Mac 2011 (Home and Student). An alert blocks installing of the Firmware 1.7 Update. Mac Support said the problem is the Microsoft software. Microsoft said the problem is the Macbook Pro. Does anyone know how to resolve the problem so the Office 2011 can be installed?
Message was edited by: dunndl

An alert blocks installing of the Firmware 1.7 Update
Firmware updates and Office 2011 are unrelated and have nothing to do with each other.
If the firmware won't install, then post your question in the OS X forums.
http://discussions.apple.com/category.jspa?categoryID=263
If this question is strictly related to the installation of Office, then please post your question on MS' own forums for their Mac software, as Apple Discussions only provide support for Apple products: http://www.officeformac.com/productforums

Issues with installing office for mac 2011

I am trying to load software microsoft office for mac 2011 (dvd) onto 2007 imac running OSX 10.9.2 however software disc keeps being ejected after attempt to install and will not load. aple chat support suggested PRAM reboot which i have done however no improvement appreciate help Tony

Hi,
This forum is to discuss problems of Office development such as VBA, VSTO, Apps for Office .etc. But I find your question is related to the installing of Office for Mac 2011. So I suggest you posting it in Office
for Mac support for more effective responses.
Thanks.
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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Office for Mac 2011, Exchange Password Problem

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