Office Preview Outlook 2016 crashes
I installed Office Preview 2016, but when opening Outlook, it initially tried to import from 2011 and then crashed. Now it crashes every time I try to open the application. Here is the error report:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2015-03-05 22:35:00 +0000
Application Name: Microsoft Outlook
Application Bundle ID: com.microsoft.Outlook
Application Signature: OPIM
Application Version: 15.8.150303
Crashed Module Name: OutlookCore
Crashed Module Version: 15.8.150303
Crashed Module Offset: 0x0003d1c4
Blame Module Name: OutlookCore
Blame Module Version: 15.8.150303
Blame Module Offset: 0x0003d1c4
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 6
Thread 0:
# 1 0x920f09ce in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x000139ce) 0x0
# 2 0x9af8fa8f in __CGSReenableUpdateForConnection + 0x0000007A (CoreGraphics + 0x00027a8f) 0x0
# 3 0x9af8f79a in CGSUpdateManager::enable_update(unsigned long long) + 0x000001BC (CoreGraphics + 0x0002779a) 0xbff0ff28
# 4 0x9af8f5ac in _CGSReenableUpdateToken + 0x00000042 (CoreGraphics + 0x000275ac) 0xbff0ff68
# 5 0x91376368 in _NSPerformWithScreenUpdatesDisabled + 0x00000082 (AppKit + 0x0012e368) 0xbff0ff98
# 6 0x913f147f in ___40+[NSAnimationManager performAnimations:]_block_invoke + 0x00000096 (AppKit + 0x001a947f) 0xbff10028
# 7 0x913f0fce in +[NSAnimationManager performAnimations:] + 0x000005BB (AppKit + 0x001a8fce) 0xbff10078
# 8 0x913f0a07 in ___58-[NSScreen(NSDisplayLink) displayLinkWithTarget:selector:]_block_invoke + 0x00000022 (AppKit + 0x001a8a07) 0xbff101f8
# 9 0x913f08e3 in -[NSScreenDisplayLink _fire] + 0x000001F8 (AppKit + 0x001a88e3) 0xbff10218
# 10 0x913f06db in ___46-[NSScreenDisplayLink initWithScreen:handler:]_block_invoke + 0x0000002A (AppKit + 0x001a86db) 0xbff10308
# 11 0x9be17216 in __runLoopTimerWithBlockContext + 0x00000016 (CoreFoundation + 0x000bf216) 0xbff10318
# 12 0x9be16b36 in ___CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 0x00000016 (CoreFoundation + 0x000beb36) 0xbff10328
# 13 0x9be165e4 in ___CFRunLoopDoTimer + 0x00000524 (CoreFoundation + 0x000be5e4) 0xbff10338
# 14 0x9be9202f in ___CFRunLoopDoTimers + 0x0000015F (CoreFoundation + 0x0013a02f) 0xbff11408
# 15 0x9bdcf151 in ___CFRunLoopRun + 0x00000821 (CoreFoundation + 0x00077151) 0xbff11448
# 16 0x9bdce6c6 in _CFRunLoopRunSpecific + 0x00000186 (CoreFoundation + 0x000766c6) 0xbff12118
# 17 0x9bdce52b in _CFRunLoopRunInMode + 0x0000007B (CoreFoundation + 0x0007652b) 0xbff121c8
# 18 0x90bc32d8 in _RunCurrentEventLoopInMode + 0x00000106 (HIToolbox + 0x0002b2d8) 0xbff121f8
# 19 0x90bc3011 in _ReceiveNextEventCommon + 0x000001EE (HIToolbox + 0x0002b011) 0xbff12238
# 20 0x90bc2e0c in __BlockUntilNextEventMatchingListInModeWithFilter + 0x00000063 (HIToolbox + 0x0002ae0c) 0xbff122b8
# 21 0x91270229 in __DPSNextEvent + 0x000002DE (AppKit + 0x00028229) 0xbff122e8
# 22 0x9126fa71 in -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 0x000000BA (AppKit + 0x00027a71) 0xbff126b8
# 23 0xf3f03 in (Microsoft Outlook + 0x00005f03) 0xbff128b8
# 24 0x9126202c in -[NSApplication run] + 0x0000038B (AppKit + 0x0001a02c) 0xbff12968
# 25 0x9124b3f0 in _NSApplicationMain + 0x00000822 (AppKit + 0x000033f0) 0xbff12a08
# 26 0xf07d3 in (Microsoft Outlook + 0x000027d3) 0xbff12ac8
# 27 0x9b7e06d9 in _start + 0x00000001 (libdyld.dylib + 0x000036d9) 0xbff12b08
X86 Thread State:
eax: 0x00000000 ebx: 0x00000000 ecx: 0xbff0fe8c edx: 0x920f09ce
edi: 0x00010f1b esi: 0x00000003 ebp: 0xbff0fec8 esp: 0xbff0fe8c
ss: 0x00000023 eip: 0x920f09ce cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags: 0x00000206
Thread 1:
# 1 0x920f6e6a in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00019e6a) 0x0
# 2 0x94525e2e in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00000e2e) 0x0
X86 Thread State:
eax: 0x00100170 ebx: 0x00000019 ecx: 0xb0080f9c edx: 0x920f6e6a
edi: 0x00010000 esi: 0x94527f14 ebp: 0xb0080fc8 esp: 0xb0080f9c
ss: 0x00000023 eip: 0x920f6e6a cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000282
Thread 2:
# 1 0x920f78ce in _kevent64 + 0x0000000A (libsystem_kernel.dylib + 0x0001a8ce) 0x0
# 2 0x909193a2 in __dispatch_mgr_init + 0x00000000 (libdispatch.dylib + 0x000043a2) 0x0
X86 Thread State:
eax: 0x00000001 ebx: 0x00000001 ecx: 0xb009267c edx: 0x00000000
edi: 0x9093a0a0 esi: 0x90919658 ebp: 0xb00926f8 esp: 0xb009267c
ss: 0x00000023 eip: 0x920f78ce cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000286
Thread 3:
# 1 0x920f684e in ___select + 0x0000000A (libsystem_kernel.dylib + 0x0001984e) 0x0
# 2 0xf30d44 in (Netlib + 0x0004dd44) 0x0
# 3 0xf05883 in (Netlib + 0x00022883) 0xb0114428
# 4 0xf05b64 in (Netlib + 0x00022b64) 0xb0114478
# 5 0xf316b2 in (Netlib + 0x0004e6b2) 0xb0114498
# 6 0xeee66a in (Netlib + 0x0000b66a) 0xb01144b8
# 7 0xeee6a9 in (Netlib + 0x0000b6a9) 0xb01144c8
# 8 0xeeef17 in (Netlib + 0x0000bf17) 0xb0114518
# 9 0xf13ee0 in (Netlib + 0x00030ee0) 0xb0114558
# 10 0xf13c17 in (Netlib + 0x00030c17) 0xb0114588
# 11 0x10ede4f in (OutlookCore + 0x0019be4f) 0xb01145e8
# 12 0x25a699 in (Microsoft Outlook + 0x0016c699) 0xb0114618
# 13 0x1afd80 in (Microsoft Outlook + 0x000c1d80) 0xb0114668
# 14 0x2b159a in (Microsoft Outlook + 0x001c359a) 0xb01146b8
# 15 0x2add80 in (Microsoft Outlook + 0x001bfd80) 0xb01147a8
# 16 0x2aeb6d in (Microsoft Outlook + 0x001c0b6d) 0xb0114878
# 17 0x2b3806 in (Microsoft Outlook + 0x001c5806) 0xb01148c8
# 18 0x2b326b in (Microsoft Outlook + 0x001c526b) 0xb01149d8
# 19 0x179f82 in (Microsoft Outlook + 0x0008bf82) 0xb0114a48
# 20 0x17791e in (Microsoft Outlook + 0x0008991e) 0xb0114c38
# 21 0x181966 in (Microsoft Outlook + 0x00093966) 0xb0114d08
# 22 0x188c2f in (Microsoft Outlook + 0x0009ac2f) 0xb0114d28
# 23 0x296405 in (Microsoft Outlook + 0x001a8405) 0xb0114d38
# 24 0x29618e in (Microsoft Outlook + 0x001a818e) 0xb0114d58
# 25 0x296766 in (Microsoft Outlook + 0x001a8766) 0xb0114d88
# 26 0x118c43b in (OutlookCore + 0x0023a43b) 0xb0114dc8
# 27 0x118c2c3 in (OutlookCore + 0x0023a2c3) 0xb0114de8
# 28 0x118ad44 in (OutlookCore + 0x00238d44) 0xb0114df8
# 29 0x118b3f2 in (OutlookCore + 0x002393f2) 0xb0114e58
# 30 0x9091ae12 in __dispatch_call_block_and_release + 0x0000000F (libdispatch.dylib + 0x00005e12) 0xb0114e78
# 31 0x90916130 in __dispatch_client_callout + 0x00000032 (libdispatch.dylib + 0x00001130) 0xb0114e88
# 32 0x90919d05 in __dispatch_queue_drain + 0x000003F9 (libdispatch.dylib + 0x00004d05) 0xb0114ea8
# 33 0x9091b99d in __dispatch_queue_invoke + 0x000000BA (libdispatch.dylib + 0x0000699d) 0xb0114f08
# 34 0x90918f89 in __dispatch_root_queue_drain + 0x0000018B (libdispatch.dylib + 0x00003f89) 0xb0114f38
# 35 0x9092863d in __dispatch_worker_thread3 + 0x00000061 (libdispatch.dylib + 0x0001363d) 0xb0114f88
# 36 0x945281da in __pthread_wqthread + 0x000002D4 (libsystem_pthread.dylib + 0x000031da) 0xb0114f98
# 37 0x94525e2e in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00000e2e) 0xb0114fc8
X86 Thread State:
eax: 0x00000001 ebx: 0xb0114230 ecx: 0xb011417c edx: 0x00000000
edi: 0x7e912550 esi: 0xb0114454 ebp: 0xb01142c8 esp: 0xb011417c
ss: 0x00000023 eip: 0x920f684e cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000286
Thread 4:
# 1 0x920f654a in ___psynch_mutexwait + 0x0000000A (libsystem_kernel.dylib + 0x0001954a) 0x0
# 2 0x94526003 in _pthread_mutex_lock + 0x00000010 (libsystem_pthread.dylib + 0x00001003) 0x0
# 3 0xd87853 in (mbukernel + 0x00001853) 0xb0196be8
# 4 0xdcf57a in (PowerPlantCore + 0x0000f57a) 0xb0196c08
# 5 0xdcf66e in (PowerPlantCore + 0x0000f66e) 0xb0196c28
# 6 0x177805 in (Microsoft Outlook + 0x00089805) 0xb0196c38
# 7 0x181966 in (Microsoft Outlook + 0x00093966) 0xb0196d08
# 8 0x188c2f in (Microsoft Outlook + 0x0009ac2f) 0xb0196d28
# 9 0x296405 in (Microsoft Outlook + 0x001a8405) 0xb0196d38
# 10 0x29618e in (Microsoft Outlook + 0x001a818e) 0xb0196d58
# 11 0x296766 in (Microsoft Outlook + 0x001a8766) 0xb0196d88
# 12 0x118c43b in (OutlookCore + 0x0023a43b) 0xb0196dc8
# 13 0x118c2c3 in (OutlookCore + 0x0023a2c3) 0xb0196de8
# 14 0x118ad44 in (OutlookCore + 0x00238d44) 0xb0196df8
# 15 0x118b3f2 in (OutlookCore + 0x002393f2) 0xb0196e58
# 16 0x9091ae12 in __dispatch_call_block_and_release + 0x0000000F (libdispatch.dylib + 0x00005e12) 0xb0196e78
# 17 0x90916130 in __dispatch_client_callout + 0x00000032 (libdispatch.dylib + 0x00001130) 0xb0196e88
# 18 0x90919d05 in __dispatch_queue_drain + 0x000003F9 (libdispatch.dylib + 0x00004d05) 0xb0196ea8
# 19 0x9091b99d in __dispatch_queue_invoke + 0x000000BA (libdispatch.dylib + 0x0000699d) 0xb0196f08
# 20 0x90918f89 in __dispatch_root_queue_drain + 0x0000018B (libdispatch.dylib + 0x00003f89) 0xb0196f38
# 21 0x9092863d in __dispatch_worker_thread3 + 0x00000061 (libdispatch.dylib + 0x0001363d) 0xb0196f88
# 22 0x945281da in __pthread_wqthread + 0x000002D4 (libsystem_pthread.dylib + 0x000031da) 0xb0196f98
# 23 0x94525e2e in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00000e2e) 0xb0196fc8
X86 Thread State:
eax: 0x0000012d ebx: 0x00000000 ecx: 0xb0196b6c edx: 0x920f654a
edi: 0x7ab10b30 esi: 0x7ab10b20 ebp: 0xb0196bd8 esp: 0xb0196b6c
ss: 0x00000023 eip: 0x920f654a cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000246
Thread 5:
# 1 0x920f6e6a in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00019e6a) 0x0
# 2 0x94525e2e in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00000e2e) 0x0
X86 Thread State:
eax: 0x00100170 ebx: 0x00000021 ecx: 0xb0218f9c edx: 0x920f6e6a
edi: 0x00000000 esi: 0x94527f14 ebp: 0xb0218fc8 esp: 0xb0218f9c
ss: 0x00000023 eip: 0x920f6e6a cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000282
Thread 6 crashed:
# 1 0xf8f1c4 in (OutlookCore + 0x0003d1c4) 0x0
# 2 0x17db5e0 in (OPF_Common.dylib + 0x000015e0) 0x0
# 3 0x17f6ef0 in (OPF_Common.dylib + 0x0001cef0) 0xb029aed8
# 4 0x9091ae12 in __dispatch_call_block_and_release + 0x0000000F (libdispatch.dylib + 0x00005e12) 0xb029af08
# 5 0x90916130 in __dispatch_client_callout + 0x00000032 (libdispatch.dylib + 0x00001130) 0xb029af18
# 6 0x90919180 in __dispatch_root_queue_drain + 0x00000382 (libdispatch.dylib + 0x00004180) 0xb029af38
# 7 0x9092863d in __dispatch_worker_thread3 + 0x00000061 (libdispatch.dylib + 0x0001363d) 0xb029af88
# 8 0x945281da in __pthread_wqthread + 0x000002D4 (libsystem_pthread.dylib + 0x000031da) 0xb029af98
# 9 0x94525e2e in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00000e2e) 0xb029afc8
X86 Thread State:
eax: 0x00000000 ebx: 0x7ce5eff0 ecx: 0x00f8e4b4 edx: 0x011f0eb0
edi: 0x00000003 esi: 0xb029aec0 ebp: 0xb029aea8 esp: 0xb029ae60
ss: 0x00000023 eip: 0x00f8f1c4 cs: 0x0000001b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00010286
Thread 7:
# 1 0x920f68f6 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x000198f6) 0x0
# 2 0x98527a0f in _sleep$UNIX2003 + 0x0000002A (libsystem_c.dylib + 0x0007ea0f) 0x0
# 3 0x736efd in (Microsoft Outlook + 0x00648efd) 0xb031cdc8
# 4 0xdc2f33 in (PowerPlantCore + 0x00002f33) 0xb031ce38
# 5 0xdc3158 in (PowerPlantCore + 0x00003158) 0xb031ce58
# 6 0x9091ae12 in __dispatch_call_block_and_release + 0x0000000F (libdispatch.dylib + 0x00005e12) 0xb031ce78
# 7 0x90916130 in __dispatch_client_callout + 0x00000032 (libdispatch.dylib + 0x00001130) 0xb031ce88
# 8 0x90919d05 in __dispatch_queue_drain + 0x000003F9 (libdispatch.dylib + 0x00004d05) 0xb031cea8
# 9 0x9091b99d in __dispatch_queue_invoke + 0x000000BA (libdispatch.dylib + 0x0000699d) 0xb031cf08
# 10 0x90918f89 in __dispatch_root_queue_drain + 0x0000018B (libdispatch.dylib + 0x00003f89) 0xb031cf38
# 11 0x9092863d in __dispatch_worker_thread3 + 0x00000061 (libdispatch.dylib + 0x0001363d) 0xb031cf88
# 12 0x945281da in __pthread_wqthread + 0x000002D4 (libsystem_pthread.dylib + 0x000031da) 0xb031cf98
# 13 0x94525e2e in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00000e2e) 0xb031cfc8
X86 Thread State:
eax: 0x0000003c ebx: 0xb031cdb8 ecx: 0xb031cd4c edx: 0x920f68f6
edi: 0x98527b3a esi: 0x00000000 ebp: 0xb031cd98 esp: 0xb031cd4c
ss: 0x00000023 eip: 0x920f68f6 cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000247
Thread 8:
# 1 0x920f6e6a in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00019e6a) 0x0
# 2 0x94525e2e in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00000e2e) 0x0
X86 Thread State:
eax: 0x00100170 ebx: 0x00000015 ecx: 0xb039ef9c edx: 0x920f6e6a
edi: 0x00010000 esi: 0x94527f14 ebp: 0xb039efc8 esp: 0xb039ef9c
ss: 0x00000023 eip: 0x920f6e6a cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000282
Thread 9:
# 1 0x920f6e6a in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00019e6a) 0x0
# 2 0x94525e2e in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00000e2e) 0x0
X86 Thread State:
eax: 0x00100170 ebx: 0x00000015 ecx: 0xb0420f9c edx: 0x920f6e6a
edi: 0x00010000 esi: 0x94527f14 ebp: 0xb0420fc8 esp: 0xb0420f9c
ss: 0x00000023 eip: 0x920f6e6a cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000282
Thread 10:
# 1 0x920f684e in ___select + 0x0000000A (libsystem_kernel.dylib + 0x0001984e) 0x0
# 2 0xef366d in (Netlib + 0x0001066d) 0x0
# 3 0xee8b8e in (Netlib + 0x00005b8e) 0xb04a23d8
# 4 0xee9c0b in (Netlib + 0x00006c0b) 0xb04a2538
# 5 0xf0a561 in (Netlib + 0x00027561) 0xb04a2588
# 6 0xee9940 in (Netlib + 0x00006940) 0xb04a25b8
# 7 0xf0a3c8 in (Netlib + 0x000273c8) 0xb04a25f8
# 8 0xf0a78b in (Netlib + 0x0002778b) 0xb04a2628
# 9 0x10ed78a in (OutlookCore + 0x0019b78a) 0xb04a2668
# 10 0x207db7 in (Microsoft Outlook + 0x00119db7) 0xb04a26a8
# 11 0x25a03a in (Microsoft Outlook + 0x0016c03a) 0xb04a2708
# 12 0x25a64b in (Microsoft Outlook + 0x0016c64b) 0xb04a2728
# 13 0x1afd80 in (Microsoft Outlook + 0x000c1d80) 0xb04a2778
# 14 0x33627f in (Microsoft Outlook + 0x0024827f) 0xb04a27c8
# 15 0x340e42 in (Microsoft Outlook + 0x00252e42) 0xb04a2858
# 16 0x3408c7 in (Microsoft Outlook + 0x002528c7) 0xb04a2a28
# 17 0x340086 in (Microsoft Outlook + 0x00252086) 0xb04a2a68
# 18 0x33db63 in (Microsoft Outlook + 0x0024fb63) 0xb04a2b08
# 19 0x33d962 in (Microsoft Outlook + 0x0024f962) 0xb04a2cd8
# 20 0x29595e in (Microsoft Outlook + 0x001a795e) 0xb04a2d18
# 21 0x296cba in (Microsoft Outlook + 0x001a8cba) 0xb04a2da8
# 22 0x118c43b in (OutlookCore + 0x0023a43b) 0xb04a2de8
# 23 0x118c2c3 in (OutlookCore + 0x0023a2c3) 0xb04a2e08
# 24 0x118ad44 in (OutlookCore + 0x00238d44) 0xb04a2e18
# 25 0x118b3f2 in (OutlookCore + 0x002393f2) 0xb04a2e78
# 26 0x9091ae12 in __dispatch_call_block_and_release + 0x0000000F (libdispatch.dylib + 0x00005e12) 0xb04a2e98
# 27 0x90919d05 in __dispatch_queue_drain + 0x000003F9 (libdispatch.dylib + 0x00004d05) 0xb04a2ea8
# 28 0x9091b99d in __dispatch_queue_invoke + 0x000000BA (libdispatch.dylib + 0x0000699d) 0xb04a2f08
# 29 0x90918f89 in __dispatch_root_queue_drain + 0x0000018B (libdispatch.dylib + 0x00003f89) 0xb04a2f38
# 30 0x9092863d in __dispatch_worker_thread3 + 0x00000061 (libdispatch.dylib + 0x0001363d) 0xb04a2f88
# 31 0x945281da in __pthread_wqthread + 0x000002D4 (libsystem_pthread.dylib + 0x000031da) 0xb04a2f98
# 32 0x94525e2e in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00000e2e) 0xb04a2fc8
X86 Thread State:
eax: 0x0014005d ebx: 0xb04a2310 ecx: 0xb04a225c edx: 0x920f684e
edi: 0x7ab13200 esi: 0x00000000 ebp: 0xb04a23a8 esp: 0xb04a225c
ss: 0x00000023 eip: 0x920f684e cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000282
Thread 11:
# 1 0x920f09ce in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x000139ce) 0x0
# 2 0x920e8d01 in _task_suspend + 0x0000005A (libsystem_kernel.dylib + 0x0000bd01) 0x0
# 3 0x16b4250 in (merp + 0x00002250) 0xb05249a8
# 4 0x16b3eaf in (merp + 0x00001eaf) 0xb0524e78
# 5 0x16b4d54 in (merp + 0x00002d54) 0xb0524eb8
# 6 0x94527e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13) 0xb0524f88
# 7 0x94527d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89) 0xb0524fa8
# 8 0x94525e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52) 0xb0524fc8
X86 Thread State:
eax: 0x00000000 ebx: 0x00000000 ecx: 0xb052490c edx: 0x920f09ce
edi: 0x00011703 esi: 0x00000003 ebp: 0xb0524948 esp: 0xb052490c
ss: 0x00000023 eip: 0x920f09ce cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000206
Thread 12:
# 1 0x920f6512 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x00019512) 0x0
# 2 0x9452c1c0 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x000071c0) 0x0
# 3 0xd8da85 in (mbukernel + 0x00007a85) 0xb05a6b38
# 4 0xd8da06 in (mbukernel + 0x00007a06) 0xb05a6b58
# 5 0xd8d95e in (mbukernel + 0x0000795e) 0xb05a6b88
# 6 0x19a5d98 in (WLMKernel + 0x00012d98) 0xb05a6ba8
# 7 0x19a5563 in (WLMKernel + 0x00012563) 0xb05a6bc8
# 8 0x19a52f7 in (WLMKernel + 0x000122f7) 0xb05a6c38
# 9 0x19a51b1 in (WLMKernel + 0x000121b1) 0xb05a6c68
# 10 0x19a5082 in (WLMKernel + 0x00012082) 0xb05a6cb8
# 11 0x3bb177e in (MsoThreadPool + 0x0000377e) 0xb05a6ce8
# 12 0x19a4b5d in (WLMKernel + 0x00011b5d) 0xb05a6f38
# 13 0xd8d90a in (mbukernel + 0x0000790a) 0xb05a6f68
# 14 0x94527e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13) 0xb05a6f88
# 15 0x94527d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89) 0xb05a6fa8
# 16 0x94525e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52) 0xb05a6fc8
X86 Thread State:
eax: 0x00000131 ebx: 0x7a959dc8 ecx: 0xb05a6a8c edx: 0x920f6512
edi: 0x00000100 esi: 0x00000001 ebp: 0xb05a6b18 esp: 0xb05a6a8c
ss: 0x00000023 eip: 0x920f6512 cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000246
Thread 13:
# 1 0x920f6512 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x00019512) 0x0
# 2 0x9452c1c0 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x000071c0) 0x0
# 3 0xd8da85 in (mbukernel + 0x00007a85) 0xb0628cb8
# 4 0xd8da06 in (mbukernel + 0x00007a06) 0xb0628cd8
# 5 0xd8d95e in (mbukernel + 0x0000795e) 0xb0628d08
# 6 0x19a5d98 in (WLMKernel + 0x00012d98) 0xb0628d28
# 7 0x19a5563 in (WLMKernel + 0x00012563) 0xb0628d48
# 8 0x19a52f7 in (WLMKernel + 0x000122f7) 0xb0628db8
# 9 0x19a51b1 in (WLMKernel + 0x000121b1) 0xb0628de8
# 10 0x19a5ed6 in (WLMKernel + 0x00012ed6) 0xb0628e38
# 11 0x3bb1c9e in (MsoThreadPool + 0x00003c9e) 0xb0628e68
# 12 0x3bb6125 in (MsoThreadPool + 0x00008125) 0xb0628e88
# 13 0x3bb5323 in (MsoThreadPool + 0x00007323) 0xb0628ed8
# 14 0x19a4b5d in (WLMKernel + 0x00011b5d) 0xb0628f38
# 15 0xd8d90a in (mbukernel + 0x0000790a) 0xb0628f68
# 16 0x94527e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13) 0xb0628f88
# 17 0x94527d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89) 0xb0628fa8
# 18 0x94525e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52) 0xb0628fc8
X86 Thread State:
eax: 0x00000131 ebx: 0x7cf54eb8 ecx: 0xb0628c0c edx: 0x920f6512
edi: 0x00000100 esi: 0x00000001 ebp: 0xb0628c98 esp: 0xb0628c0c
ss: 0x00000023 eip: 0x920f6512 cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000246
Thread 14:
# 1 0x920f6512 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x00019512) 0x0
# 2 0x94528ce1 in _pthread_cond_timedwait_relative_np + 0x0000002F (libsystem_pthread.dylib + 0x00003ce1) 0x0
# 3 0xd8da40 in (mbukernel + 0x00007a40) 0xb06aacf8
# 4 0xd8d95e in (mbukernel + 0x0000795e) 0xb06aad28
# 5 0x19a5d98 in (WLMKernel + 0x00012d98) 0xb06aad48
# 6 0x19a56ff in (WLMKernel + 0x000126ff) 0xb06aad68
# 7 0x19a52f7 in (WLMKernel + 0x000122f7) 0xb06aadd8
# 8 0x19a51b1 in (WLMKernel + 0x000121b1) 0xb06aae08
# 9 0x19b3b1d in (WLMKernel + 0x00020b1d) 0xb06aae58
# 10 0x3bafc3a in (MsoThreadPool + 0x00001c3a) 0xb06aae88
# 11 0x3bbc2a8 in (MsoThreadPool + 0x0000e2a8) 0xb06aaea8
# 12 0x19a4b5d in (WLMKernel + 0x00011b5d) 0xb06aaf38
# 13 0xd8d90a in (mbukernel + 0x0000790a) 0xb06aaf68
# 14 0x94527e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13) 0xb06aaf88
# 15 0x94527d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89) 0xb06aafa8
# 16 0x94525e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52) 0xb06aafc8
X86 Thread State:
eax: 0x00000131 ebx: 0x7a9921a8 ecx: 0xb06aac4c edx: 0x920f6512
edi: 0x00000100 esi: 0x00000001 ebp: 0xb06aacd8 esp: 0xb06aac4c
ss: 0x00000023 eip: 0x920f6512 cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000246
Thread 15:
# 1 0x920f6512 in ___psynch_cvwait + 0x0000000A (libsystem_kernel.dylib + 0x00019512) 0x0
# 2 0x9452c1c0 in _pthread_cond_wait$UNIX2003 + 0x00000047 (libsystem_pthread.dylib + 0x000071c0) 0x0
# 3 0xd8da85 in (mbukernel + 0x00007a85) 0xb072ccb8
# 4 0xd8da06 in (mbukernel + 0x00007a06) 0xb072ccd8
# 5 0xd8d95e in (mbukernel + 0x0000795e) 0xb072cd08
# 6 0x19a5d98 in (WLMKernel + 0x00012d98) 0xb072cd28
# 7 0x19a5563 in (WLMKernel + 0x00012563) 0xb072cd48
# 8 0x19a52f7 in (WLMKernel + 0x000122f7) 0xb072cdb8
# 9 0x19a51b1 in (WLMKernel + 0x000121b1) 0xb072cde8
# 10 0x19a5ed6 in (WLMKernel + 0x00012ed6) 0xb072ce38
# 11 0x3bb1c9e in (MsoThreadPool + 0x00003c9e) 0xb072ce68
# 12 0x3bb6125 in (MsoThreadPool + 0x00008125) 0xb072ce88
# 13 0x3bb5323 in (MsoThreadPool + 0x00007323) 0xb072ced8
# 14 0x19a4b5d in (WLMKernel + 0x00011b5d) 0xb072cf38
# 15 0xd8d90a in (mbukernel + 0x0000790a) 0xb072cf68
# 16 0x94527e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13) 0xb072cf88
# 17 0x94527d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89) 0xb072cfa8
# 18 0x94525e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52) 0xb072cfc8
X86 Thread State:
eax: 0x00000131 ebx: 0x7ca04a48 ecx: 0xb072cc0c edx: 0x920f6512
edi: 0x00000100 esi: 0x00000001 ebp: 0xb072cc98 esp: 0xb072cc0c
ss: 0x00000023 eip: 0x920f6512 cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000246
Thread 16:
# 1 0x920f6e6a in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00019e6a) 0x0
# 2 0x94525e2e in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00000e2e) 0x0
X86 Thread State:
eax: 0x00100170 ebx: 0x00000015 ecx: 0xb07aef9c edx: 0x920f6e6a
edi: 0x00010000 esi: 0x94527f14 ebp: 0xb07aefc8 esp: 0xb07aef9c
ss: 0x00000023 eip: 0x920f6e6a cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000282
Thread 17:
# 1 0x920f6e6a in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00019e6a) 0x0
# 2 0x94525e2e in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00000e2e) 0x0
X86 Thread State:
eax: 0x00100170 ebx: 0x00000021 ecx: 0xb0830f9c edx: 0x920f6e6a
edi: 0x00000000 esi: 0x94527f14 ebp: 0xb0830fc8 esp: 0xb0830f9c
ss: 0x00000023 eip: 0x920f6e6a cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000282
Thread 18:
# 1 0x920f6e6a in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x00019e6a) 0x0
# 2 0x94525e2e in _start_wqthread + 0x0000001E (libsystem_pthread.dylib + 0x00000e2e) 0x0
X86 Thread State:
eax: 0x00100170 ebx: 0x00000015 ecx: 0xb08b2f9c edx: 0x920f6e6a
edi: 0x00010000 esi: 0x94527f14 ebp: 0xb08b2fc8 esp: 0xb08b2f9c
ss: 0x00000023 eip: 0x920f6e6a cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000282
Thread 19:
# 1 0x920f09ce in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x000139ce) 0x0
# 2 0x9bdcfb16 in ___CFRunLoopServiceMachPort + 0x000000D6 (CoreFoundation + 0x00077b16) 0x0
# 3 0x9bdcef29 in ___CFRunLoopRun + 0x000005F9 (CoreFoundation + 0x00076f29) 0xb0934088
# 4 0x9bdce6c6 in _CFRunLoopRunSpecific + 0x00000186 (CoreFoundation + 0x000766c6) 0xb0934d58
# 5 0x9bdce52b in _CFRunLoopRunInMode + 0x0000007B (CoreFoundation + 0x0007652b) 0xb0934e08
# 6 0x913e3ff1 in __NSEventThread + 0x0000011B (AppKit + 0x0019bff1) 0xb0934e38
# 7 0x94527e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13) 0xb0934f88
# 8 0x94527d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89) 0xb0934fa8
# 9 0x94525e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52) 0xb0934fc8
X86 Thread State:
eax: 0x00000000 ebx: 0xffffffff ecx: 0xb0933ffc edx: 0x920f09ce
edi: 0x0000e903 esi: 0x07000806 ebp: 0xb0934038 esp: 0xb0933ffc
ss: 0x00000023 eip: 0x920f09ce cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000206
Thread 20:
# 1 0x920f09ce in _mach_msg_trap + 0x0000000A (libsystem_kernel.dylib + 0x000139ce) 0x0
# 2 0x9bdcfb16 in ___CFRunLoopServiceMachPort + 0x000000D6 (CoreFoundation + 0x00077b16) 0x0
# 3 0x9bdcef29 in ___CFRunLoopRun + 0x000005F9 (CoreFoundation + 0x00076f29) 0xb09b5ee8
# 4 0x9bdce6c6 in _CFRunLoopRunSpecific + 0x00000186 (CoreFoundation + 0x000766c6) 0xb09b6bb8
# 5 0x9bdce52b in _CFRunLoopRunInMode + 0x0000007B (CoreFoundation + 0x0007652b) 0xb09b6c68
# 6 0x967ad7ff in +[NSURLConnection(Loader) _resourceLoadLoop:] + 0x000002CD (CFNetwork + 0x000aa7ff) 0xb09b6c98
# 7 0x939a1b3f in -[NSThread main] + 0x0000002D (Foundation + 0x0006fb3f) 0xb09b6d88
# 8 0x939a1a91 in ___NSThread__main__ + 0x00000602 (Foundation + 0x0006fa91) 0xb09b6da8
# 9 0x94527e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13) 0xb09b6f88
# 10 0x94527d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89) 0xb09b6fa8
# 11 0x94525e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52) 0xb09b6fc8
X86 Thread State:
eax: 0xffffffe1 ebx: 0xffffffff ecx: 0xb09b5e5c edx: 0x920f09ce
edi: 0x00009a33 esi: 0x07000806 ebp: 0xb09b5e98 esp: 0xb09b5e5c
ss: 0x00000023 eip: 0x920f09ce cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000206
Thread 21:
# 1 0x920f68f6 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x000198f6) 0x0
# 2 0x98527ab2 in _usleep$UNIX2003 + 0x0000003C (libsystem_c.dylib + 0x0007eab2) 0x0
# 3 0x9149a25b in -[NSUIHeartBeat _heartBeatThread:] + 0x000008EE (AppKit + 0x0025225b) 0xb0a38c58
# 4 0x939a1b3f in -[NSThread main] + 0x0000002D (Foundation + 0x0006fb3f) 0xb0a38d88
# 5 0x939a1a91 in ___NSThread__main__ + 0x00000602 (Foundation + 0x0006fa91) 0xb0a38da8
# 6 0x94527e13 in __pthread_body + 0x0000008A (libsystem_pthread.dylib + 0x00002e13) 0xb0a38f88
# 7 0x94527d89 in __pthread_body + 0x00000000 (libsystem_pthread.dylib + 0x00002d89) 0xb0a38fa8
# 8 0x94525e52 in _thread_start + 0x00000022 (libsystem_pthread.dylib + 0x00000e52) 0xb0a38fc8
X86 Thread State:
eax: 0x0000003c ebx: 0xb0a38c50 ecx: 0xb0a38bec edx: 0x920f68f6
edi: 0x98527b3a esi: 0x00000000 ebp: 0xb0a38c38 esp: 0xb0a38bec
ss: 0x00000023 eip: 0x920f68f6 cs: 0x0000000b ds: 0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags: 0x00000247
Loaded modules:
0: 0xee000 - 0xa09fff Microsoft Outlook (i386) <3FE9A32C-F753-3E41-AE9D-36AFEF1FE9B5> (15.8.150303 Reg=en Loc=0x0409): /Applications/Microsoft Outlook.app/Contents/MacOS/Microsoft Outlook
1: 0xd86000 - 0xda9fff mbukernel (i386) <613811A9-1A12-317E-B9F8-5AC8513C250E> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/mbukernel.framework/Versions/A/mbukernel
2: 0xdc0000 - 0xdddfff PowerPlantCore (i386) <1FB2470B-85E0-3EEA-A914-45230BC7A856> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/PowerPlantCore.framework/Versions/A/PowerPlantC ore
3: 0xdf9000 - 0xe24fff MicrosoftFontLibrary (i386) <B82EDF60-7103-3333-8411-21C8D7A1F3AB> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MicrosoftFontLibrary.framework/Versions/A/Micro softFontLibrary
4: 0xe32000 - 0xe38fff OutlookRightsFramework (i386) <5A37B3CB-A648-31DB-899E-5B6A812FADA9> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/OutlookRightsFramework.framework/Versions/A/Out lookRightsFramework
5: 0xe42000 - 0xec8fff OLEAutomation (i386) <3B99ECC6-5416-3F52-AB4B-FDA625209241> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/OLEAutomation.framework/Versions/A/OLEAutomatio n
6: 0xee3000 - 0xf3ffff Netlib (i386) <1F03D538-0270-3A0A-B101-33B15851A794> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/Netlib.framework/Versions/A/Netlib
7: 0xf52000 - 0x1317fff OutlookCore (i386) <E176D375-6E74-34C6-AE79-BE2AE4C41319> (15.8.150303 Reg=en Loc=0x0409): /Applications/Microsoft Outlook.app/Contents/Frameworks/OutlookCore.framework/Versions/A/OutlookCore
8: 0x1620000 - 0x166ffff OutlookLegacy (i386) <EF582500-8D2C-3BAC-9E62-3A83A4868EC6> (15.8.150303 Reg=en Loc=0x0409): /Applications/Microsoft Outlook.app/Contents/Frameworks/OutlookLegacy.framework/Versions/A/OutlookLegac y
9: 0x16b2000 - 0x16bffff merp (i386) <884FD679-54F5-33AA-AD97-08C224D6D532> (15.8.150303 Reg=en Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/merp.framework/Versions/A/merp
10: 0x16ce000 - 0x1770fff OPF (i386) <E15DB003-3F53-3940-A51F-D25FCC7DDA9F> (15.8.150303 Reg=en Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/OPF.framework/Versions/A/OPF
11: 0x17ce000 - 0x17d2fff OfficeWindowLocalizer (i386) <E3CE76AB-54BD-3676-AB4E-2C951C289817> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/OfficeWindowLocalizer.framework/Versions/A/Offi ceWindowLocalizer
12: 0x17da000 - 0x1819fff OPF_Common.dylib (i386) <35433AC7-896C-3535-A03E-75E225E09ECE> (1.0.0.0 Reg=N/A Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/OPF.framework/Versions/A/Resources/OPF_Common.d ylib
13: 0x1878000 - 0x1952fff CocoaUI (i386) <C2A963A5-3A8A-3E7A-AADA-DC95C1EA8328> (1.0 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/CocoaUI.framework/Versions/A/CocoaUI
14: 0x1993000 - 0x19e4fff WLMKernel (i386) <CEF326AF-F508-390C-AAF8-89F7B14245AF> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/WLMKernel.framework/Versions/A/WLMKernel
15: 0x1a17000 - 0x1a19fff mbulocale (i386) <573F97B2-B894-3C5E-8AC3-BDD25134C67C> (15.8.150303 Reg=en Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/mbulocale.framework/Versions/A/mbulocale
16: 0x1a23000 - 0x1a51fff MsgrLibClient (i386) <111B4614-6260-3C17-814E-4438C5C05444> (15.8.150303 Reg=en Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MsgrLibClient.framework/Versions/A/MsgrLibClien t
17: 0x1a69000 - 0x1a69fff Quartz (i386) <6D85B29E-D684-3DDE-8F02-D292D86A014F> (1.5 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
18: 0x1a6e000 - 0x1ad8fff ObjCOPF (i386) <AD97E2EF-817F-3D48-8C8B-366F2D715FA8> (15.8.150303 Reg=en Loc=0x0409): /Applications/Microsoft Outlook.app/Contents/Frameworks/ObjCOPF.framework/Versions/A/ObjCOPF
19: 0x1b23000 - 0x1b4efff CalendarCore (i386) <6E4E02DA-6D25-3FC0-AD21-0791A4093EDB> (15.8.150303 Reg=en Loc=0x0409): /Applications/Microsoft Outlook.app/Contents/Frameworks/CalendarCore.framework/Versions/A/CalendarCore
20: 0x1b5c000 - 0x1b82fff MicrosoftSetupUIGemini (i386) <358D7E61-DC45-3618-8D68-0378210DF034> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MicrosoftSetupUIGemini.framework/Versions/A/Mic rosoftSetupUIGemini
21: 0x1b94000 - 0x1bb0fff mbuinstrument (i386) <569D7021-DFDA-3EB3-BB23-C39A175BF702> (15.8.150303 Reg=en Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/mbuinstrument.framework/Versions/A/mbuinstrumen t
22: 0x1bc9000 - 0x1c88fff COMBase (i386) <4114D742-4126-37D9-9D57-31B053C33813> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/COMBase.framework/Versions/A/COMBase
23: 0x1ca9000 - 0x2660fff MicrosoftOffice (i386) <20E0F195-D4A3-3B2A-AF78-79D2EC1B20BB> (15.8.150303 Reg=en Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MicrosoftOffice.framework/Versions/A/MicrosoftO ffice
24: 0x2821000 - 0x28b9fff OLE (i386) <7E544468-DD8F-34B1-A385-58DF90D6A2F4> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/OLE.framework/Versions/A/OLE
25: 0x28cf000 - 0x29bbfff MsoCore (i386) <311A4A52-B04C-3385-A0A4-DEE60C970FC2> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MsoCore.framework/Versions/A/MsoCore
26: 0x29de000 - 0x2aa9fff osfcore (i386) <8800913D-5740-39EC-BA61-50C4E4601494> (1 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/osfcore.framework/Versions/A/osfcore
27: 0x2af6000 - 0x2bc4fff OutlookImporters (i386) <A38D8A37-8451-3234-B2F4-6B714D38E5D1> (15.8.150303 Reg=en Loc=0x0409): /Applications/Microsoft Outlook.app/Contents/Frameworks/OutlookImporters.framework/Versions/A/OutlookIm porters
28: 0x2c66000 - 0x2c8dfff ADAL-OSX (i386) <BF931528-BFD6-3650-ADD7-3F380F4F9D54> (1 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/ADAL-OSX.framework/Versions/A/ADAL-OSX
29: 0x2ca0000 - 0x2d35fff rpcrt4 (i386) <4535F400-3337-3C38-8AC4-9E4CD17C1F47> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/rpcrt4.framework/Versions/A/rpcrt4
30: 0x2d4a000 - 0x2d6cfff WLMGraphicsDevice (i386) <B012CB31-73D6-3520-800E-70DD17788E4E> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/WLMGraphicsDevice.framework/Versions/A/WLMGraph icsDevice
31: 0x2d7d000 - 0x2d8dfff WinCrypto (i386) <56829D3F-196D-3EE9-98C6-8C75AFCBF7D2> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/WinCrypto.framework/Versions/A/WinCrypto
32: 0x2d97000 - 0x2db0fff ScriptingBridge (i386) <479A4C55-AA2E-38CD-BAB5-346AB3915797> (66 Reg=English Loc=0x0000): /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
33: 0x2dbf000 - 0x2dcbfff MicrosoftOleo (i386) <778B2EFA-AECB-304C-8536-BDAFB0031C19> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MicrosoftOleo.framework/Versions/A/MicrosoftOle o
34: 0x2dd5000 - 0x2e3cfff DocEx (i386) <FBBA0FF9-C6DA-3206-BBCD-AD482BE868F2> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/DocEx.framework/Versions/A/DocEx
35: 0x2e4d000 - 0x2ecafff MicrosoftCloudServices (i386) <AF0700D1-7EAD-3E01-B625-2ADFE99D5444> (15.8.150303 Reg=en Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MicrosoftCloudServices.framework/Versions/A/Mic rosoftCloudServices
36: 0x2eee000 - 0x2f3dfff Uniscribe (i386) <9593FFE5-09B8-312D-AFDB-05F58CCBC277> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/Uniscribe.framework/Versions/A/Uniscribe
37: 0x2f58000 - 0x2f69fff WinHttp (i386) <BD65D5F1-0921-33ED-996D-0880480395BA> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/WinHttp.framework/Versions/A/WinHttp
38: 0x2f74000 - 0x2f81fff MicrosoftCredui (i386) <5AD33877-44C7-31C5-B183-745EBB692060> (15.8.150303 Reg=en Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MicrosoftCredui.framework/Versions/A/MicrosoftC redui
39: 0x2f8d000 - 0x2f96fff WinAPIUI (i386) <F282F2AD-F67A-3A0E-B09F-1CF1EFB689DA> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/WinAPIUI.framework/Versions/A/WinAPIUI
40: 0x2fa0000 - 0x360afff MicrosoftCSI (i386) <644C027C-F696-3BCB-8755-6F6CF0960193> (15.8.150303 Reg=en Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MicrosoftCSI.framework/Versions/A/MicrosoftCSI
41: 0x3729000 - 0x3842fff MetEx (i386) <5E1F8677-2E04-368C-A7D9-34FA8D220F90> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MetEx.framework/Versions/A/MetEx
42: 0x3875000 - 0x38a6fff SecurityInterface (i386) <95726911-E181-3115-8451-EE1FA35A2937> (55058 Reg=English Loc=0x0000): /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
43: 0x38c5000 - 0x3a62fff MSXML (i386) <CF095F48-6B3E-3F38-93CD-651BC5350F23> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MSXML.framework/Versions/A/MSXML
44: 0x3aa0000 - 0x3aaafff MicrosoftFBA (i386) <6EBB95E2-2A1F-35BF-A1A4-454A56DB188B> (15.8.150303 Reg=N/A Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MicrosoftFBA.framework/Versions/A/MicrosoftFBA
45: 0x3ab4000 - 0x3adbfff MsoCF (i386) <644AEBF5-6DDD-3EFF-A4C8-65914E11694F> (15.8.150303 Reg=en Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MsoCF.framework/Versions/A/MsoCF
46: 0x3af3000 - 0x3b97fff MicrosoftWebServices (i386) <12568AA4-F44D-39A4-BE8A-3EC8F89BB481> (15.8.150303 Reg=en-US Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MicrosoftWebServices.framework/Versions/A/Micro softWebServices
47: 0x3bae000 - 0x3bd0fff MsoThreadPool (i386) <0A142E5E-6116-3794-9816-BCF1CE34E54D> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MsoThreadPool.framework/Versions/A/MsoThreadPoo l
48: 0x3bdf000 - 0x3c25fff Hlink (i386) <87A3FC1C-687B-3DBD-921A-FE557EBA886D> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/Hlink.framework/Versions/A/Hlink
49: 0x3c34000 - 0x3e63fff XPG (i386) <1213A972-8FDF-3D08-9E15-72E03544B335> (15.8.150303 Reg=English Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/XPG.framework/Versions/A/XPG
50: 0x3e8d000 - 0x4400fff QuartzComposer (i386) <82DA95F6-1324-33A0-B253-3EBE1A3F5780> (325.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
51: 0x4669000 - 0x4713fff PDFKit (i386) <A580FC1A-7796-3D6C-8D50-DE1993AD7175> (3.1 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
52: 0x4766000 - 0x478cfff QuartzFilters (i386) <5712F712-4A1C-35BF-AE1D-F55DA1D9877D> (1.10.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
53: 0x47ab000 - 0x4a36fff ImageKit (i386) <41498F5D-1BEB-3426-9DE1-C2B78D6C423D> (840 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/ImageKit.fram ework/Versions/A/ImageKit
54: 0x4be0000 - 0x4ccafff QuickLookUI (i386) <CB237A15-5CB5-38A8-91C1-DE32257B2D26> (675.13 Reg=English Loc=0x0000): /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
55: 0x4d4f000 - 0x4d52fff AppleSystemInfo (i386) <F3BD3065-65F8-31BC-A01E-A922E51FAACD> (3.1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/AppleSystemInfo.framework/Versions/A/AppleSys temInfo
56: 0x4d59000 - 0x4de3fff CorePDF (i386) <DA26FFBC-901A-3EF5-AF2F-9699683CB185> (4 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
57: 0x4e25000 - 0x4e85fff QuickLook (i386) <B731ABD0-8B4A-350E-8EFF-5FD855622599> (675.13 Reg=English Loc=0x0000): /System/Library/Frameworks/QuickLook.framework/Versions/A/QuickLook
58: 0x4ebe000 - 0x4ec8fff DisplayServices (i386) <01C3D99D-7F75-3401-95E8-5175E028EE21> (372.1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
59: 0x4ed3000 - 0x4f2bfff ImageCaptureCore (i386) <FC5102A0-87F5-39F7-9725-0C74749BF918> (6.0 Reg=English Loc=0x0000): /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
60: 0x4f58000 - 0x4f5afff SafariServices (i386) <6375C6B2-6F73-3B05-ABB6-F2B7E76E0279> (10600.3.18 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/SafariServices.framework/Versions/A/SafariSer vices
61: 0x4f62000 - 0x4f6efff StoreKit (i386) <74E31986-D80C-3EF8-8A04-B276FE6E64F9> (376.6.2 Reg=English Loc=0x0000): /System/Library/Frameworks/StoreKit.framework/Versions/A/StoreKit
62: 0x4f7b000 - 0x5060fff mbupdx2009.dylib (i386) <860B9466-DC55-3270-9699-A9B2CCCE049F> (1.0.0.0 Reg=N/A Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/MicrosoftSetupUIGemini.framework/Versions/A/Lib raries/mbupdx2009.dylib
63: 0x5075000 - 0x5081fff molc (i386) <0C56A0CE-7EB7-38D0-BE41-BE7ECBE9901C> (15.8.150303 Reg=en Loc=0x0000): /Applications/Microsoft Outlook.app/Contents/Frameworks/molc.framework/Versions/A/molc
64: 0x508c000 - 0x5098fff CommerceCore (i386) <B445645E-BD50-304E-B25C-223E01CAE269> (376.6.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
65: 0x69ad000 - 0x69effff CloudDocs (i386) <5C3C95B5-C470-3C3C-969D-008A045F5284> (1.0.0.0 Reg=N/A Loc=0x0000): /System/Library/PrivateFrameworks/CloudDocs.framework/CloudDocs
66: 0xe9cd000 - 0xe9dcfff libSimplifiedChineseConverter.dylib (i386) <68D79299-8F39-3AD1-8BCA-0A614F679DDA> (1.0.0.0 Reg=N/A Loc=0x0000): /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
67: 0xf438000 - 0xf438fff cl_kernels (i386) <0698C961-A7BA-44A2-8F63-834D68751FC9> (1.0.0.0 Reg=N/A Loc=0x0000): cl_kernels
68: 0xf446000 - 0xf446fff cl_kernels (i386) <894B19CC-C594-455A-BF7C-37B2842E32FC> (1.0.0.0 Reg=N/A Loc=0x0000): cl_kernels
69: 0xf448000 - 0xf533fff unorm8_bgra.dylib (i386) <A9015D26-FCF1-3BCD-A052-54912C2ED206> (1.0.0.0 Reg=N/A Loc=0x0000): /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/ImageFormats/u norm8_bgra.dylib
70: 0x12dc9000 - 0x12dc9fff cl_kernels (i386) <7A39D9D8-FBE8-43BE-96C5-408EB3F65B44> (1.0.0.0 Reg=N/A Loc=0x0000): cl_kernels
71: 0x90008000 - 0x90010fff libsystem_dnssd.dylib (i386) <45CDAF46-03DE-33DB-A627-14F245993EF2> (1.0.0.0 Reg=N/A Loc=0x0000): /usr/lib/system/libsystem_dnssd.dylib
72: 0x90011000 - 0x900fdfff libvMisc.dylib (i386) <8575A3B5-F6FB-35BF-9E50-E81BD0813100> (vecLib 3.10 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
73: 0x900fe000 - 0x90174fff SearchKit (i386) <B6F346D2-BF88-3925-B962-E59267FA2268> (1.4.0 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
74: 0x90175000 - 0x902eafff QTKit (i386) <16C43187-DFFE-3BB3-AA2C-741FBEBB5585> (2890 Reg=English Loc=0x0000): /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
75: 0x9037a000 - 0x903f4fff ATS (i386) <4052B5D1-5F16-315A-A03B-14F0A112FC18> (1.0.0.0 Reg=English Loc=0x0000): /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
76: 0x903f5000 - 0x903f5fff libkeymgr.dylib (i386) <06DDCEF8-EB84-3F68-9E19-FD1A12B764FD> (1.0.0.0 Reg=N/A Loc=0x0000): /usr/lib/system/libkeymgr.dylib
77: 0x904a4000 - 0x9059afff libxml2.2.dylib (i386) <2F37833C-4D55-3A09-9A0C-5904E8B6892A> (1.0.0.0 Reg=N/A Loc=0x0000): /usr/lib/libxml2.2.dylib
78: 0x9059b000 - 0x9062dfff CoreSymbolication (i386) <EAC6745A-AB1D-38CC-A12C-99ECD8F071ED> (57020 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
79: 0x90631000 - 0x90638fff XPCService (i386) <9A59D63D-446A-33A4-BB21-56E42417DA93> (1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
80: 0x90639000 - 0x9063afff libsystem_blocks.dylib (i386) <5D98F022-E863-31D4-8ADE-D53B2AE0D331> (1.0.0.0 Reg=N/A Loc=0x0000): /usr/lib/system/libsystem_blocks.dylib
81: 0x9063b000 - 0x906aefff CoreWLAN (i386) <22CC0615-70EF-3155-8410-A1427793DBBC> (500.35.2 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
82: 0x90751000 - 0x90784fff libsystem_m.dylib (i386) <951F633F-57B7-398B-912F-F6ED4DB1C597> (1.0.0.0 Reg=N/A Loc=0x0000): /usr/lib/system/libsystem_m.dylib
83: 0x90785000 - 0x90796fff libbsm.0.dylib (i386) <C9F0C608-2794-3F6B-8078-583FC0046039> (1.0.0.0 Reg=N/A Loc=0x0000): /usr/lib/libbsm.0.dylib
84: 0x90797000 - 0x90799fff SecCodeWrapper (i386) <0622F76C-3C56-3ABD-924E-FBC75E7E6445> (238.10.1 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
85: 0x9079a000 - 0x9090bfff libBLAS.dylib (i386) <ACEF468C-5DB1-38F3-BCB2-6F3D7F2B2040> (vecLib 3.10 Reg=English Loc=0x0000): /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
86: 0x9090c000 - 0x90914fff libCGCMS.A.dylib (i386) <8464ED9C-1365-3E92-BCD4-FEAD13EA9836> (1.0.0.0 Reg=N/A Loc=0x0000): /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
87: 0x90915000 - 0x9093cfff libdispatch.dylib (i386) <B26A176C-39F7-3362-B128-27B1211068B9> (1.0.0.0 Reg=N/A Loc=0x0000): /usr/lib/system/libdispatch.dylib
88: 0x9093d000 - 0x9094efff libsystem_coretls.dylib (i386) <139ECDA3-8A63-3D18-96FC-6A10242B8F6B> (1.0.0.0 Reg=N/A Loc=0x0000): /usr/lib/system/libsystem_coretls.dylib
89: 0x90984000 - 0x909b3fff CoreVideo (i386) <A59466FC-6B5A-3B36-BDD4-AC9CD581B7A1> (145.1 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
90: 0x909b4000 - 0x909e6fff GSS (i386) <680D3014-D2C6-30D4-9892-93B9E4172100> (2.0 Reg=English Loc=0x0000): /System/Library/Frameworks/GSS.framework/Versions/A/GSS
91: 0x90b98000 - 0x90f70fff HIToolbox (i386) <642A3B29-036D-3A87-AC81-935843AB6A32> (1.0.0.0 Reg=English Loc=0x0000): /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
92: 0x90f71000 - 0x91204fff CoreData (i386) <74375077-8AE6-3D1B-B6A4-CF3B0724EB60> (526.1 Reg=English Loc=0x0000): /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
93: 0x91205000 - 0x91238fff CoreServicesInternal (i386) <06F52EEC-72B7-380D-B66D-7A487EA24741> (221.2.2 Reg=English Loc=0x0000): /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
94: 0x91239000 - 0x91247fff libxar.1.dylib (i386) <D7C4FDEB-61AA-3FC1-8B7B-0AE3A3A64492> (1.0.0.0 Reg=N/A Loc=0x0000): /usr/lib/libxar.1.dylib
95: 0x91248000 - 0x91e3dfff AppKit (i386) <B84FF828-3016-353A-BF86-C1547F448FB1> (1344.72 Reg=English Loc=0x0000): /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
96: 0x91e3e000 - 0x920dcfff WebKit (i386) <EB9B4EAA-C074-3B29-88C1-35E23889C636> (10600.3.18 Reg=English Loc=0x0000): /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
9
I found the proper thread on Microsoft forum: http://answers.microsoft.com/en-us/mac/forum/macofficepreview-macinstall/office- preview-crashes-at-startup/343455aa-5257-48be-babc-8e8f65196756?page=2
The following steps worked for me!
Please do the following:
1. Open Terminal
2. Type defaults delete com.microsoft.Outlook, to delete the old preferences
3. killall cfprefsd (to kill the cached prefs)
4. Launch Outlook
Note this will ask you to import again, but if you imported before no need to do it again, the data is already imported correctly. So hit "Not Now" and it should launch Outlook successfully.
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Problem signature:
Problem Event Name: APPCRASH
Application Name: OUTLOOK.EXE
Application Version: 12.0.6423.1000
Application Timestamp: 49b08185
Fault Module Name: SJMS32.DLL
Fault Module Version: 7.3.106.4
Fault Module Timestamp: 4937c21f
Exception Code: c0000005
Exception Offset: 0002f7bd
OS Version: 6.0.6001.2.1.0.256.6
Locale ID: 1033
Additional information about the problem:
LCID: 1033
Brand: Office12Crash
skulcid: 1033
Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409
I also tried this with the Office 2007 Outlook Feature pack (also contained within SP2) that was released early for various performance fixes. Same error issue. I resolved by uninstalling the Feature Pack. I tried uninstalling SP2, no luck. I also tried uninstalling/reinstalling the SJ Connector, no luck.
I will check desktop search, see if I can turn it off for Outlook and see what occurs. -
Can not open Sharepoint's file ( Wolrd, Excel ...) with Office for Mac 2016 preview.
Hallo Community,
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OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
19cc
01cef2a610938033
C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
C:\Program Files\Microsoft Office\Office15\OUTLOOK.EXE
77f5e493-5e9b-11e3-9ef4-00219b4a7172
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3915849571
1
APPCRASH
Not available
0
OUTLOOK.EXE
15.0.4511.1004
5253ad6f
OUTLOOK.EXE
15.0.4551.1004
5253ad6f
c0000005
00025b09
C:\Users\[username]\AppData\Local\Temp\163947659.cvr C:\User\[username]\AppData\Local\Temp\CVR780F.tmp.cvr
C:\Users\[username]\AppData\Local\Temp\WERA546.tmp.WERInternalMetadata.xml
C:\Users\[username]\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_OUTLOOK.EXE_2e80497b46642ed3f64262bb26bbba2f6ecc_02d1bdd5
0
77f5e493-5e9b-11e3-9ef4-00219b4a7172
0
On answers.microsoft.com, Girish M (Support Engineer who eventally directed me here), asked me to run Scanpst.exe. I would paste the results here, but this window does not seem to allow pasting. A summary description of what it found on her .ost file (no
.pst in use) is basically this:
**Beginning NDB recovery
**Attempting to open database
**Attempting to validate header
**Attempting to validate AMap
**Attempting to validate BBT
**Attempting to validate NBT
**Attempting to validate BBT refcounts
??Couldint find BBT entry in the RBT (E025CC)
**Attempting to validate header NID high-water marks
**Beginning PST/OST recovery
**Attempting to recover all top-level objects
**Store created by biuld: 15.4517
**Attempting to walk all folders
Failed to add row to the FLT, RowID = 719
Failed to add row to the FLT, RowID = 6CD
Failed to add row to the FLT, RowID = 6DE
Failed to add row to the FLT, RowID = 6D8
and so on, and so on, with a few hundred more FLT RowID errors, finally ending with:
**Attempting to locate any orphaned folders/messages
**Performing Final HMP validation
**Attempting to check top-level objects for consistency
**Updating folder hierarchy
**Verifying message moves
My understanding of the Scanpst.exe process is that it also disables any addons which might cause crashing, but the issue is still being experienced. Running Scanpst.exe a second time (appending the previous log, although it seemed to actually prepend the
file) only returned a few lines from the top of the result above ending with "Attempting to validate BBT."
Fixes not attempted yet that I have found performing searches include running the Office Repair tool, or checking for KB2817631 (a Word update that is apparently having adverse affects on Outlook, not attempted yet because it seems to be related to the wwlib.dll
error, which is not happening here).
Any thoughts out there? Thanks!Mavis,
Thanks for the reply. Running Outlook using /cleansharing and
/cleanroamedprefs did not have any effect when used individually or in combination with each other.
Running the Search Index Rebuild option also did not seem to do anything, as the pop-up message indicated that it may take a long time to finish, and yet seemed to finish instantaneously, not giving any indication that the indexing took place. The option
window immediately said "Indexing complete" for 23,755 items.
As to the Outlook Forum, they are the ones who directed me to this forum (you can see the thread on the Answers support page under Office - Office 2013 - Microsoft Office Outlook - Office on Windows 7, under the title "Outlook 2013 restarts when
opening Calendar Search result item" first posted on Dec 11, 2013), as Girish M felt that it might be due to Exchange, and not Outlook. (I have no reports of any of our other users on the same Exchange server having the problem with their Outlook, but
they also do not use it the way this user has been.)
I can repost the issue there, or continue the same thread, if you think the issue lies with them. Was the "Answers" site the improper place to post, perhaps? Should it go in a different thread on Technet instead?
Thanks for your assistance!
Edited to add:
Here are the KBs installed just before or on the date the problem started (12/6/2013):
12/5/2016 (Office updates, all 32-Bit):
Security Update Office 2013 KB2768005
Office 2013 KB2768016
Office 2013 KB2817640
Office 2013 KB2827228
Security Office 2013 KB2837618
Word 2013 KB2817631
InfoPath 2013 KB2752078
Office 2013 KB2817493
Office 2013 KB2760539
Office 2013 KB2827235
Office 2013 KB2827225
Security Excel 2013 KB2827238
Office 2013 KB2760242
Office 2013 KB2817626
Office 2013 KB2817314
Office 2013 KB2760610
Access 2013 KB2768008
Office 2013 KB2738038
SkyDrive Pro KB2825633
Security Office 2013 KB2817623
Office 2013 KB2760267
Visio Viewer 2013 KB2768338
Office 2013 KB2827230
OneNote 2013 KB2810016
Office 2013 KB2827228
Office 2013 KB2767845
Definition Office 2013 KB2760587
Office 2013 KB2726996
Security Office 2013 KB2810009
Office 2013 KB2817316
Word 2013 KB2817631
Lync 2013 KB2817621
Office 2013 KB2760224
Office 2013 KB2726954
Office 2013 KB2817640
Publisher 2013 KB2752097
PowerPoint 2013 KB2817625
Office 2013 KB2760257
Office 2013 KB2817309
Security Outlook 2013 KB2837618
Visio 2013 KB2752018
Office 2013 KB2817490
Word 2013 KB2827218
Office 2013 KB2760553
12/6/2013 (for Windows, all Security):
KB2900986
KB2888505
KB2876331
KB2868725
KB2868626
KB2862152
I listed all updates because there have been reported instances of a Word update causing Outlook to crash, but she is not getting the wwlib.dll error related to that KB. If you are aware of any issues with these updates, and which ones might be worth uninstalling
in an attempt to fix, please let me know.
Thanks again! -
Outlook 2010 crashing when closing program
I'm using Windows 8 64bit, but using MS office as 32 bit. Since installing LeanPrint 32bit, every time I close out Outlook it crashes and tells me to uninstall this program; then Outlook restarts and then I can close down properly. Please advise what I may do to correct this.
So far I don't have problems when using LeanPrint in my other MS programs or Adobe reader.
ThanksHello,
We could reproduce the outlook startup issue at our end. We have identified a fix for the issue and a patch has been made available via Automatic updates of Adobe LeanPrint.
To get the patch, please follow below steps:
1) Go to Windows Start button -> All programs -> Adobe LeanPrint -> My Savings
2) On top right, click on Settings icon -> Check for Updates...
3) It should download the latest update for you. Install that latest version. In case you already have the latest version, it will say no update available.
The latest version containing fix for this issue is 1.0.936 (Verify it by going to Windows -> Start button -> All programs -> Adobe LeanPrint -> My Savings -> Settings icon -> About.
P.S.: In case your outlook plug-in got disabled due to that previously existing issue, you need to re-enable it by following steps given here:
On Outlook 2007 - you can go to Tools -> Trust Center -> Add-ins -> Manage (Select Disabled items) in the dropdown and enable the plug-in.
On Outlook 2010 - you can go to File -> Options -> Trust Center -> Add-ins -> Manage (Select Disabled items) in the dropdown and enable the plug-in.
Thanks,
Adobe LeanPrint Team -
Outlook 2013 crashes on forwards and replies - Process ID: 1214 and Exception code: 0xc0000005
outlook 2013, installed on Windows 7, email server is Exchange 2007.
user complains that often when he forwards, sometimes when he replies, outlook crashes on him.
here are the steps I have taken:
tried short and long repair of Office, no change.
tried a system restore going back 2 weeks in case it was a windows update, no change.
uninstalled Office, then reinstalled office, no change.
deleted his profile, then recreated his profile, no change.
user states that it happens most often when he forwards an email, and not any particular email, just random ones.
below is errors from event viewer:
The program outlook.exe version 15.0.4535.1508 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.
Process ID: 1214
Start Time: 01cec8d2c976b49a
Termination Time: 47
Application Path: C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
Report Id: def82e71-34c9-11e3-91b2-a45d3616a6b8
Faulting application name: outlook.exe, version: 15.0.4535.1508, time stamp: 0x52327cfa
Faulting module name: olmapi32.dll, version: 15.0.4535.1504, time stamp: 0x520a0b6e
Exception code: 0xc0000005
Fault offset: 0x0009fc64
Faulting process id: 0x990
Faulting application start time: 0x01cec86e9cd6957b
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\outlook.exe
Faulting module path: C:\Program Files\Microsoft Office 15\Root\Office15\olmapi32.dll
Report Id: 2d6a8d66-3462-11e3-97d2-a45d3616a6b8Hi,
How is everything going?
Have you tried Scanpst? Please let me know the result.
In addition, which profile did you delete and recreate? Please try to delete the mail profile and recreate a new one with a different name to test this issue. Some people seems resolved
this issue with this method. See:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-2013-crashes-when-i-try-an-send-a-email/85daf7d9-637a-4ba1-8c45-f1202bdb1ae0
To create a new mail profile, please refer:
http://support.microsoft.com/kb/829918
Hope this helps.
Thanks,
Steve Fan
TechNet Community Support
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place. -
Outlook 2013 crashes when adding an event using an emailed ics file.
I use Outlook 2013, Hotmail and an Android phone to manage my calendar, with Outlook 2013 and Android synching to the Outlook.com account.
Scenario 1:
1. Receive meeting requests with attached ics files from an Apple Mac user
2. Drag ics file attachment to the Outlook calendar
3. "Meeting" window opens
4. Click "Accept" then "Send Response Now" OR "Do Not Send a Response"
OR "Edit the Response Before Sending" then "Send"
5. Outlook crashes (see event log below) and restarts
6. On restart the meeting request has been added to the Outlook calendar
7. Meeting is not in the Outlook.com calendar
8. Meeting organiser does not receive email response
Event Log:
Faulting application name: OUTLOOK.EXE, version: 15.0.4675.1003, time stamp: 0x548ba4b9
Faulting module name: pstprx32.dll, version: 15.0.4673.1000, time stamp: 0x54588166
Exception code: 0xc0000005
Fault offset: 0x0007278b
Faulting process id: 0x1320
Faulting application start time: 0x01d02a0fc01024ab
Faulting application path: C:\Program Files\Microsoft Office 15\root\office15\OUTLOOK.EXE
Faulting module path: C:\Program Files\Microsoft Office 15\Root\Office15\pstprx32.dll
Report Id: 2ce5a0d4-9603-11e4-8369-ac7ba12ac262
Faulting package full name:
Faulting package-relative application ID:
Scenario 2:
1. Receive meeting requests with attached ics files from an Apple Mac user
2. Double click on the ics file
3. Error message "The attempted operation failed. An object could not be found"
Observations:
Re-creating the Hotmail account OST file makes no difference.
The workaround described here:
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/cannot-open-ics-meeting-invite/99ce57cc-5ffe-42f7-ba0a-87d6d928cb85
requires approximately 15 clicks, instead of two or three, so isn't workable for large numbers of meeting requests.
Meeting requests can be added to the local pst file calendar successfully. This calendar is not used because it doesn't allow synching with other devices.
System configuration:
Windows 8.1 - Most recent Windows Update check: "No updates are available"
Outlook 2013 (15.0.4675.1003), standalone installation (no Exchange Server) - Most recent Office Updates check: "The latest version of Office is installed on your computer"
Email containing ics attachments (and all other email) is sent to an email alias which is then forwarded to my ISP-provided email address
ISP email address is connected using IMAP/SMTP
Outlook.com / hotmail account is connected using EASSorry for the delay. I was supposed to get alerts on this, but I never did. N2K has been built and rebuilt, and still the error comes up. For one Exchange user that's in the N2K file, I can look at it now, and it matches up with others on the same server.
But 2-3 days from now, it will somehow be changed to“/o=First Organization/ou=First Administrative Group/cn=Recipients/cn=user” and that starts Outlook crashing again. The error happened for several months, and during this time the user was moved to a new
Exchange server. A new profile was created after the move, but the problem followed him.
I removed the offending user again today. The entry in n2K is getting changed to “/o=First Organization/ou=First Administrative Group/cn=Recipients/cn=user”. I found that is is a legacyExchange issue, but I don't know from where it's being changed -
on the user who's Outlook is crashing, on the user sending the email, or on the AD server. I am not an Exchange expert, so reading a few websites that point out what this is didn't really help me figure out how to remove the legacyExchange problem. The customer
is using hosted Exchange, so I can't get onto the server to dig into it. Is it in the Global Address Book, or a user's individual contact?
I ran OffCAT and it pointed out two addins that had Resiliancy set. They were both Outlook Addins, DPOfcX.ComposeRibbon and OutlookChangeNotifier.Connect. So I hope they aren't the issue. -
Hi,
Office 2007 is on Windows 7. All up to date. Outlook crashes from time to time. Below is the error message in Event viewer.
Faulting application name: OUTLOOK.EXE, version: 12.0.6680.5000, time stamp: 0x51c3d112
Faulting module name: mso.dll, version: 12.0.6683.5000, time stamp: 0x51e6dff3
Exception code: 0xc0000005
Fault offset: 0x002679a8
Faulting process id: 0xc8c
Faulting application start time: 0x01cf2101a20e3e32
Faulting application path: C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
Faulting module path: C:\Program Files\Common Files\Microsoft Shared\office12\mso.dll
Report Id: f06bdd40-8cf4-11e3-a763-6c626d9f683c
I tried the things below, none of them works:
Remove all add-ins in Outlook and Word
Create new Outlook profile
Repair Office
Ran Outlook diagnose
Re-install Office
What else do I miss?
Need help!
Thanks in advance!
GraceHi Melon,
Outlook still crashes. I removed all programs and services at Windows start up. Here is the error message:
OUTLOOK.EXE
12.0.6680.5000
51c3d112
mso.dll
12.0.6683.5000
51e6dff3
c0000005
002679a8
1584
01cf2d983d2afbca
C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE
C:\Program Files\Common Files\Microsoft Shared\office12\mso.dll
eafe1742-998b-11e3-b2f5-6c626d9f683c
Please Advise!
Grace -
Acrobat XI plugin for Outlook 2013 crashes constantly; has to be re-enabled
I have a user that has Windows 7 (32 bit) and Oultook 2013 (also 32 bit). The export to PDF plugin did not work with Acrobat X so we upgraded to Acrobat XI, however this plugin crashes and "disappears" quite often, requiring the user to open the settings and re-enabling the plugin. This will also occasionally cause Outlook to crash. Any suggestions on how to resolve this or at least further troubleshoot?
There is a known problem with Acrobat and the Outlook plug-in for PDF export, both with 32-bit and 64-bit Office. Simply stated, as you convert more e-mails, especially HTML-based e-mails laden with images, a memory leak causes Acrobat to run out of memory.
If you are experiencing this particular problem, the “fix” is to monitor (via the Windows Task Manager), a process with a name beginning with HTML2PDFWrap. If its “Memory (Private Working Set) begins to approach 1,500,000 K in size, at any time in which you are not doing a conversion of one or more Outlook messages to PDF, right click on that process in the Windows Task Manager and select “End Process.” The next time you need to convert an Outlook message to PDF, Acrobat will automatically restart that process.
(Note that a bug has been filed with Acrobat Engineering and we are awaiting a fix to the particular issue described above.)
- Dov -
Outlook 2013 crashes at start -
Outlook 2013 crashes at start. ntdll.dll error
Tried with:
Programs&Feature / Office 2013 - REPAIR
Creating new Outlook profile
Creating new local profile
Please help.
With best regards
bostjancHello again bostjanc,
Doing an online scan is a lazy approach and still holds doors open for viruses to survive the scan. Most smart viruses will detect if a scan is in progress and thus hide themselves from
the scanner. Corollary: You can NEVER trust an online scan even if it finds viruses! (there might be others too).
A better but yet not foolproof way is to do an offline scan where any possible virus is not given the chance to start executing itself and thus hiding from any virus scan. The virus
scan software database must be updated and hold all possible existing viruses (which is of course impossible). It's, however, a better approach than letting a possible virus dictate the outcome of an online scan.
With the hope that you will reconsiderate your IT Policy ...
Best regards George -
Since installing Mountain Lion, Outlook 2011 crashes
Since installing Mountain Lion, Outlook 2011 crashes. A few seconds after opening I get this error message
"Microsoft Outlook must be closed because an error occurred. Any unsaved work may be lost."
Tried rebooting, haven't yet tried reinstalling Outlook from disc.
Other apps seem OK so far.
Help is greatly appreciated.Reinstalling Office 2011 did not fix the problem, but on the Microsoft.com/mac site I found instructions for rebuilding the Outlook database (Identity). This worked, I no longer have the problem with Outlook 2011 Mac.
-
Outlook 2010 crashing after bunch of windows updates on this tuesday
There were a ton of office 2010 patches released this tuesday and after that we are noticing that Outlook is crashing a lot.
Disabling addins helps for a while, but it crashes all the time.
We have Exchange 2010 and yes it even crashes in safe mode.
How can we diagnose the issue.
konkaniHi Konkani,
Actually, we've seen some other reports that a recent Outlook 2010 update (KB 2956128) will cause Outlook 2010 not working properly, but the symptoms are various.
We would like to collect more information for further investigation. Could you please provide your detailed system info?
Also, Could you please have a check and send us the log files? You can send the log files to this email account:
[email protected] and inform us here (the email subject should be the link of this thread).
Your kind assistance on this are very much appreciated.
Regards,
Ethan Hua
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here -
Outlook 2010 crashing in wwlib.dll
Hello
Am getting regular reports of Outlook 2010 crashing.
The faulting module is consistent in each case - wwlib.dll
Faulting application name: OUTLOOK.EXE, version: 14.0.4760.1000, time stamp: 0x4ba8fefd
Faulting module name: wwlib.dll, version: 14.0.5123.5000, time stamp: 0x4c646c1f
Exception code: 0xc0000005
Fault offset: 0x00094d68
Faulting process id: 0x1728
Faulting application start time: 0x01cbdcda45436e0c
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office14\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Microsoft Office\Office14\wwlib.dll
How can I pinpoint the cause further?
Thanks
-ALHi,
Try a start Outlook in safe mode and test the results again.
Click Start, point to All Programs, and then point to Microsoft Office. Press and hold the CTRL key, and then click Microsoft Outlook.
If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Office program, we can try
to disable them.
If the problem persists in safe mode, try a new Outlook profile
==============
1.
Exit Outlook.
2.
Go to Start > Control Panel, click or double-click Mail.
3.
Click Show Profiles. Choose Prompt for a profile to be used.
4.
Click Add.
5.
Type a name for the profile, and then click OK.
6.
Highlight the profile, and choose Properties. Then Email Accounts.., add your email account in the profile.
7.
Start Outlook, and choose this new profile.
Can the problem be resolved?
Best Regards,
Nick -
WHY UPDATING FIREFAX IS CAUSING OUTLOOK TO CRASH?
Outlook and Firefox crash unexpectedly.
Hi Joshua,
As what Sathish says, the Microsoft Exchange Add-in is Exchange support for Unified Messaging, e-mail permission rules, and calendar availability. Generally, it would not cause any issue. Please change a computer for the problematic user to have a try.
Please make sure the latest patches and service packs are installed for the Outlook 2013. We can collect any event logs in Event Viewer for further analysis. Additionally, here are some similar cases for your reference:
Outlook 2013 crashes when you use the calendar
http://support2.microsoft.com/kb/2931904
Outlook 2013 crashes when opening a Calendar meeting
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-2013-crashes-when-opening-a-calendar/2880978c-398a-4b3d-a486-d927783ca3c1
Regards,
Winnie Liang
TechNet Community Support
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