Officejet 4500 printer. spanish accidently selected. would like to change to english. i find nothing

4500

Hi ktown82,
Thank you for signing up for the forum and posting about your recent experience.  I can imagine feeling frustrated if you have perhaps been told different things when it comes to points posting to your My Best Buy™.  The new program terms have been in effect for quite some time now, so there is no real excuse for a Best Buy employee not knowing them.
As it appears you are aware, a purchase does not qualify for My Best Buy™ program points if promotional financing is selected.  This change to the program terms went into effect back on 7/31/2013.  Once a purchase is complete, Best Buy and Citibank are unable to modify the financing plan that was applied to the purchase; however, points could potentially be awarded if standard financing were selected after processing a return and repurchase.  Otherwise, zero points would be awarded.
I am very sorry for any inconvenience you may have experienced and would like to go over your My Best Buy™ account with you to ensure it is up-to-date.  To accomplish that, I will be sending you a private message.  You can check your private messages by logging into the forum and clicking on the yellow envelope icon located at the top of the page.  I look forward to speak with you further.
My Best Buy™ program points and promotional financing - FAQ
Warm Regards,
Derek|Social Media Specialist | Best Buy® Corporate
 Private Message

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