Officejet 8500A Plus prints purple and brown instead of red and orange

Officejet 8500A Plus prints purple and brown instead of red and orange on diagnostic page after cleaning printheads all three times. I have repalced the cartridges and checked the lind feed. I have used HP cartridges not refills.

Welcome to the forums GuidoB!
I read about the issues you have been having with your printheads and would like to help. I would suggest for you to troubleshoot by using the steps in the guide below. I hope this helps!
Fixing Ink Streaks, Faded Prints, and Other Common Print Quality Problems
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions: click here.
Happy Monday
R a i n b o w 7000I work on behalf of HP
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Error 388 on my Officejet 8500a Plus printer

My paper feeder will only work intermittently on my officejet 8500a plus. It prints an error message 388* This error occurs when I'm trying to fax. What can I do to resolve this problem.

This error refers to error in connection line: Refer to below for more explanation.
Error Code: 386, 387, 388, 389, 390, 391, 392, 393, 394, 395
Definition
There is too much noise on the line for a valid connection between two fax machines to complete. The noise problem might go away over time.
Solution
Retry the fax reception at a different time when telephone line conditions have improved. Call the telephone provider if line conditions fail to improve.
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=uk&docname=buu02549#Error247
Hope this helps.
I work for HP.

8500A Plus prints two sided. Each side prints to edge so neither will align with each other

What setting could I be overlooking?
I have a 8500A Plus with the Two-sided Printing Accessory installed. I'm using it as a wireless printer from a Macbook Pro, using ADOBE Acrobat 9, both 100% and fit to page have an alignment issue.
I want to print a two sided document, one page per side, orientation landscape, both sides same size, align on both sides center (or at least align back-to-back). But whatever I try, it gets printed "binding top" which renders the header on one side back-to-back with the footer on the other side.
This is important to my production as a graphic designer. Please help.

Hi @Psyclist,
Welcome to the HP Forums!
I see that your paper is getting stuck in you ADF when using the Duplex Scanning Mode, on your HP Officejet 8500A Plus printer. I am happy to help!
The best guide, I was able to find during my searching, is this guide, When Using the Automatic Document Feeder, an 'Original Jam: Clear jam, and then press OK' Message Di....
I would try following that through, and please let me know what happens!
RnRMusicMan
I work on behalf of HP
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I have an Officejet 8500a Plus, but he can't find my Linksys Router

I just bought an Officejet 8500a Plus printer,
It can't find my Linksys router (WPA), all the other networks in this area are visible except our Linksys Router, with WPA security.
Tried to configure it with the software, connect the printer with USB, and tried to connect the linksys router, it say's: You're out of range of your wifi acces point(something like that)
HELP?
This question was solved.
View Solution.

Here are a few tips:
1. Make sure 802.11g is present. Other wireless modes (like 802.11n) are OK, but g must be present.
2. Broadcast your SSID and do not use MAC filtering.
3. Make sure your router has the latest firmware.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

How do I print panoramic photos on an HP Officejet Pro 8500A Plus printer?

How do I print panoramic photos on an HP Officejet Pro 8500A Plus printer?

Thank you for this link! Actually I installed a brand new Windows 8 system in January 2014 and then bought the HP Officejet Pro 8600 Plus printer a few days later. To install this printer I did not use the CD that came with it but already used this link. Just to be sure that I have the latest version I again reinstalled the driver. The result is definitive: You cannot print common photo paper sizes like 4x6, 5x7, 8x10, etc. via a PC using photo SW like HP Photo Creations, MS Gallery, Windows Photo Viewer or any other SW on a HP Officejet Pro 8600 Plus. The reason is most likely that HP marketing decided that an Officejet should not be smart enough for photos, after all the company sells also Photosmarts. Because you cannot create your own formats you are limited by the driver to what is typically available in an office, in this case: A4, Letter, legal, Statement, Executive, A4, A5, A6, B54 (JIS), Envelopes #10-DL-C5-C6-A2-Monarch, Japanese Postcard, Japanese Envelope Chou #3-#4, L, 2L, O**bleep**u hagaki, Index Card Letter-A4, Edge-to-Edge Letter-A4, Env. Japanese No 3-No 4 and that's it, not more. Thank you anyway for trying to help me but in this case only the SW developers in HP can help.It would be great to be able to print from time to time a 4x6 photo on this printer like I would do.Copying photos on a USB stick or on a SD card first and then use this way to print on the printer is too cumbersome for me.

My Hp 8500a plus printer keeps saying it is offline and will not print. Was printing now stopped.

I have an HP 8500a plus printer. Lately, when I go to print from Macbook or iPad, it tells me the printer is offline. My printer says it is connected to my wifi but will not print. Printer firmware is up to date. I have changed nothing, and now it will not print. Very frustrated and tired of spending all of this time trying to fix the printer just to print. This is my second HP printer this month and it works sometimes and doesn't work sometimes.
Am I missing something? I don't understand how it can print one day and not the next.

Try this if it is an Airprint Printer.
1. Turn the router, iPad and printer off
2. Turn on the router and then wait 30 seconds
3. Turn on printer and then wait 30 seconds
4. Turn on your iPad and test print.

I have an Officejet 8500A Plus. Can I print on fabric?

I have an Officejet 8500A Plus. Can I print on fabric?

Hi,
Not listed in Media supported - You can print on transparencies the iron them on fabric.
Regards.
BH
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How to upload photos from memory card to computer on new Officejet 8500A Plus?

I recently replaced an older HP psc 2410 photosmart printer with a new Officejet Pro 8500A Plus printer. The installation went fine without error messages, and it prints, scans and copies just fine. When I insert a memory card into the slot, the printer itself recognizes the files and displays them on the LCD screen and offers to print them. BUT ... what I want to do is upload the files to my PC (running Windows XP), and I can't figure out how to do it! There is no HP program that pops up and offers to transfer the photos like with my old printer. I was also expecting to see the card slots shown as a removeable drive like I did with my old printer, but I don't see them. Also, my Photoshop Elements program doesn't recognize the card slots either.
Then it dawned on me that my computer doesn't "see" the card slots because it's not connected directly to the printer! I set this up as a wireless printer and I am totally new to this, so pardon if this is a dumb question... but is there no way to transfer files from the card slot to the PC in a wireless setup?? I'm totally confused...
This question was solved.
View Solution.

Hi,
If your printer is connected thru network or wireless network, you have to access it thru the IP address.
Find out the IP address of the printer. You can do this by clicking on the network icon on the front panel of your printer.
Open Windows explorer and type \\xxx.xxx.xxx.xxx" where xxx.xxx.xxx.xxx is the ip address of the printer.
You'll see the memory card slot there.
You can do a "map network drive" to it if you want your printer card slot to be listed there permanently.
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(Although I am employed by HP, I am speaking for myself and not for HP)

Windows 8 scanning on officejet 8500a Plus

After upgrading from Windows 7 to 8, I am unable to scan using my OfficeJet 8500a Plus. Downloaded the latest trouble shooter, and Printer seems to be installed and is default. I am able to print, but when I go to the print center and select the scanning option, I get an error message that the printer is not installed. Same things happens if I try to intiate a sccan from Acrobat pro 9. When I I select the printer from the drop down (only one there) I get an error that there is a network error. Followed trouble shooting steps on site, checked firewall settings (default windows firewall at this point) to no avail. Tried removing and reinstalling the printer, as well as re-intiating the wireless connection from the printer, No go.
Am able to print without a problem wirelessly, it's just the scanning that is a problem.
This question was solved.
View Solution.

This sounds quite promissing. Will test as soon as I get back into town. If this works, we really need to put this out on the net, as apparently I am not alone in experiencing this type fo problem. I have seen all kind of different replies, but this seems to be the most logical.
I must say that it is somewhat frustrating that the new diagnostic tool that is supposed to identify and fix the problem, did not do this automatically, as programatically it does not seem like a major task to identify an outdated installation, uninstall it, and install a more updated version.
Thanks for your reply, and I will report back on the results.
best regards, and thanks for the quick reply!
jabzi wrote:
Hello TainoTechy,
You'll have to uninstall the instances of the Officejet pro 8500 from Control Panel
just start typing Control Panel , which should open up the control panel window.
Click on Uninstall a Program , which is under "Programs" .
Locate for HP Officejet Pro 8500a " entries and uninstall them.
After all the programs related to HP Officejet Pro 8500a " are uninstall , you may restart the PC.
Download and install the software for the same by using the below link ...
Officejet 8500 software for Win 8
Regards,
Jabzi
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I work for HP

Does apple make a printer for iPad if not how dow I get it to work with a HP Officejet 6500A Plus printer?

Does Apple make a printer for the iPad and if not how do I get it to work with a HP Officejet 6500A Plus printer? Thanks

Apple don't make any printers, but there are a number of the printers that are AirPrint-enabled, which you should be able to print to just by the printer and the iPad being on the same wifi network - the models that support AirPrint are listed on this page (the page also includes a bit of troubleshooting at the bottom of it) and it includes :
HP Officejet 6500A e-All-In-One E710a
HP Officejet 6500A Plus e-All-In-One E710n
If your's isn't one of those then you could see if HPs own ePrint app works with it, or there are third-party printer apps such as PrintCentral Pro and Print n Share which might work it

Photoshop Elements 12 no longer see's my scanner. So I cannot scan my pictures, help. Windows 8.1 with HP Officejet 6500A Plus printer. Scanner works with other programs in my PC. Problem is PS12

So I cannot scan my pictures, help. Windows 8.1 with HP Officejet 6500A Plus printer. Scanner works with other programs in my PC. Problem is PS12

I bought the Officejet 6500A Plus about one month and have experienced the very same problem. I tried to remedy this problem following suggestions in a number of different posts (static IP, router, firewalls etc), all to no avail. Last week I called support. The support I received by the tech over several hours and different days for a week was very good. However none of his suggestions corrected the connection issue. After today's recommended fix failed, he advised HP is aware of this issue with the 6500 and other affected printers. He claimed HP was working on a firmware upgrade. He did not know when the update would be provided. The tech also claimed HP acknowledged this problem in a written announcement. He agreed to email the announcement to me. I haven't received it. This has been the only problem I've had with the 6500

8500A Plus - Printing 1 page but 1/3 of it on 3 pages - ALL THE TIME!

Hey All -
Picked up an 8500A Plus printer and having some serious issues with it.
1. When I try to print anything - 1 page or 100 pages very very often (like 85% of the time) it will print 1 page over 3 pages of paper - or 2 pages of paper. It just divides it up and prints the 1 page over multiple pages - right to the edge as if there is a feeder problem (like it took 2 pages by mistake 4" apart) - but it didn't - it takes one - prints 1/2 or 1/3 the page - takes another prints the next 1/2 or 1/3 and so on. The ONLY way to solve it is to turn it off - then back on. Then it works for 1 or 2 print jobs if done immediately - if it sits it will not do any correctly - the longer it sits (like 1 hour) the more it does it. Turn it off then back on and I am good for a bit.
2. I select scan to computer - and it will the 1st time about 80% of the time - but the second time? NEVER - It says can't make a connection - even though 10 seconds ago it just did.......turn off - then back on and it works for 1 turn.......then turn off and turn on blah blah blah.
Will be returned if this can't be addressed - a complete waste of time.

Did you return your printer or were you able to fix the issue. I just purchased this printer and it worked fine for two days, then suddenly began printer various parts of page 1 onto two or three pieces of paper.

HP Officejet 6500A Plus prints blank pages

Hi,
I have worked HP Officejet 6500A Plus printer.
It was printed fine.
Suddenly it prints "blank" pages.
It's the same blank when it printing using "Copy" or "Print" through any application.
And it does not matter what was selected: black or color.
Scan is working fine.
Thx.

Hi,
Please search for article # c01641815 on Hp.com (just type the article number on the search field or use the complete term below.
HP Officejet 6500 (E709a) and 6500 Wireless (E709n and E709q) All-in-One Printers - Printout Is Blank or Has Very Little Ink (c01641815)
This should guide you on check the ink cart and print head.
Hope we resolve the issue.

Using expdp and impdp instead of exp and imp

Hi All,
I am trying to use expdp and impdp instead of exp and imp.
I am facing few issues while using expdb. I have a Job which exports data from one DB server and then its imported so another DB server. Both DB servers are run on separate machines. Job runs on various clients machine and not on any of DB server.
For using expdp we have to create DIRECTORY and as I understand it has to be created on DB server. Problem here is Job can not access DB Server or files on DB server. Also dump file created is moved by Job to other machines based on requirement( Usually it goes to multiple DB server).
I need way to create dump files on server where job runs.
If I am not using expdp correctly please guide. I am new to expdp/impdp and imp/exp.
Regards,

Thanks for quick reply ..
Job executing expdb/impdp runs on Red Hat Enterprise Linux Server release 5.6 (Tikanga)
ORACLE server Release 11.2.0.2.0
Job can not access the ORACLE server as it does not have privileges (In fact there is no user / password to access ORACLE server machines). Creating dump on oracle server and moving is not an option for this JOB. It has to keep dump with itself.
Regards,

[svn] 3904: Changing the FlexNativeMenu to use commandKey and controlKey instead of cmdKey and ctrlKey .

Revision: 3904
Author: [email protected]
Date: 2008-10-27 10:48:49 -0700 (Mon, 27 Oct 2008)
Log Message:
Changing the FlexNativeMenu to use commandKey and controlKey instead of cmdKey and ctrlKey. This puts it more in line with AIR APIs.
QE Notes: Joan ran the Mustella/manual tests for this and has a task to add tests for the two new properties
Doc Notes: All examples need to be updated to use controlKey and commandKey instead of ctrlKey and cmdKey.
Bugs: SDK-14996
Reviewer: Gordon
Ticket Links:
http://bugs.adobe.com/jira/browse/SDK-14996
Modified Paths:
flex/sdk/branches/3.x/frameworks/projects/airframework/src/mx/controls/FlexNativeMenu.as

Revision: 3904
Author: [email protected]
Date: 2008-10-27 10:48:49 -0700 (Mon, 27 Oct 2008)
Log Message:
Changing the FlexNativeMenu to use commandKey and controlKey instead of cmdKey and ctrlKey. This puts it more in line with AIR APIs.
QE Notes: Joan ran the Mustella/manual tests for this and has a task to add tests for the two new properties
Doc Notes: All examples need to be updated to use controlKey and commandKey instead of ctrlKey and cmdKey.
Bugs: SDK-14996
Reviewer: Gordon
Ticket Links:
http://bugs.adobe.com/jira/browse/SDK-14996
Modified Paths:
flex/sdk/branches/3.x/frameworks/projects/airframework/src/mx/controls/FlexNativeMenu.as

Officejet 8500A Plus prints purple and brown instead of red and orange

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