Officejet No Longer Recognized by Pavillion Desktop

My HP Pavillion Desktop (product a5t49aar) no longer recognizes my HP Officejet Pro 8600 e-all-in-one N911a printer (product cm749a). Have already shut both down and restarted. Have already checked my wireless connection. Printer believes it is connected. Desktop resolutely begs to differ.
Copy function is fine. Can't print anything from the desktop and can't scan anything to the desktop. My drivers are up to date according to diagnostics.
Tried searching help and using HP Support Assistant, but no luck other than found info saying to do all of the above.
Help please...
This question was solved.
View Solution.

Hello @FrazzledOne,
Welcome to the HP Support Forums!
I understand that you're experiencing an issue when trying to wirelessly print and scan from your Windows 7 computer to your HP Officejet Pro 8600 e-All-in-One Printer. I would like to assist you today with resolving this issue. To start I am going to have you verify if your computer is actually 'seeing' your wireless Officejet still. From there, we will resolve either the networking issue on the printer or connectivity issue on your computer. Please follow the steps below.
Step 1: Check Connectivity:
On the front panel of your HP Officejet select the Setup (wrench) button
Touch Network Menu
Touch View Network Summary
Select View Wireless
Take note of the IP Address and Network Name SSID that displays
On your Windows computer open up the internet browser
In the address bar type in the printers IP Address. Do not include www.
Search to that website.
If a website for your printer opens: This proves with 100% certainty that your printer and computer are still communicating wirelessly. There is a chance that a change of IP Address on the printer has caused a wireless communication issue with your computer. To resolve any such conflicts can I please have you click here to download and run the HP Print and Scan Doctor Tool. This Tool will run on your computer and 'fix printing' issues for you. Should any driver, software, or connection conflicts be found than the HP Print and Scan Doctor Tool will attempt to resolve those conflicts for you.
If a website for your printer fails to open: This shows that your printer and computer are not 'talking' over your network. Please ensure that your Windows 7 computer is still connected to the same Network Name SSID that your printer is connected to. Avoid connecting to 'guest' networks. If your computer is on the correct network, yet the issue persists, please proceed with the steps below.
Step 2: Powercycle Network:
First, unplug the power cable to your Router
Once your Router is unplugged, turn off your printer
Next, shut down your computer
After 30 seconds to 1 minute, plug your Router back in
Next, turn on your printer
Turn on the computer
After a few minutes check on your computer to ensure that you are able to browse to websites again. Once your internet is responding, can you please gather the IP Address off your printer again. Once you have the IP Address try to access the printers website on your Windows 7 computer through the internet browser.
If the website opens successfully: Please try printing. if printing fails, run the HP Print and Scan Doctor Tool that I provided the link for above to correct the IP Address change. Just choose 'fix printing' and the HP Print and Scan Doctor Tool should do all the work for you.
If the website still fails to load: Your printer is still not 'talking' to your wireless computer. Please proceed to reconfigure your printer on the network.
Step 3: Restore and Reconfigure Wireless:
Select the Setup button on the front of your printer
Select the Network menu
Select Restore Network Defaults.
Once the Restore is complete select Wireless Setup Wizard under the Network menu
Select your Network Name SSID
Enter your wireless password (key). This is case sensitive
Once the wireless configuration is successful please test wireless printing again.
Please respond to this post with the result of your troubleshooting. Good luck!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

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