Offline Activation Not Working

I'm trying to use my CS 6 software (which I purchased and have the license #) on a Mac Pro computer that does not have an internet connection. The offline activation system is not working for me - I get an error message saying the request code or serial number is Invalid. I have done this numerous times and have typed these codes in correctly. The Adobe chat line people have not been of no help whatsoever. Who can I speak to at Adobe to solve this problem? I own the software and I want to use it on my computer.

Yes it quit itself silently .... and i dont know why... i have to say .. that i have adobe photoshop CC too ... and its working perfectly .... but i need cs6 for my work too ..:/

Similar Messages

Acrobat Pro XI, Offline Activation Not Accepting Response Code

We have a Win7 PC, licensed for Acrobat Pro XI. We apparently have exceeded 30day limit. PC is not allowed to access Internet for Security reasons. We have gone through the Offline Activation process many time but it does not accept the Response Code.

No, it's not a part of Creative Cloud. It's just a standalone Acrobat Pro XI.
What I meant about "using the mst wrong" was that we run setup.exe, which i guess uses setup.ini. and in setup.ini under [product] "CmdLine=TRANSFORMS="AcroPro.mst" is added (the mst includes the ISX_SERIALNUMBER), but maybe we should try running the AcroPro.msi directly and apply the transform directly in the command line.
I know we could just try this, but it's essential that we are 100% sure that our solution works before sending it out to thousands of users.
I was in contact with someone from Adobe Support earlier who said to run this command: msiexec /i acropro.msi TRANSFORMS=AcroPro.mst /qn and "then you can check in TASK manager , you will see 4 MSiexec processes running."
That was kind of confusing. Exactly which processes they meant and how that proves that the activation was successful, I don't know.
The support guy told me that the only thing needed for the offline activation to work was to add the ISX_SERIALNUMBER to the mst, which we have. But then what does the "Grant Offline Exception" button in the Adobe Customization Wizard XI do? There must be some kind of magic that this button does that i can verify in the mst.
Also, I see the recommendations about posting this in the enterprise deployment forum, and I guess it could've been moved there, but I don't think it would make much difference since this problem remains the same whether it's deployed to lots of users or just one.
Thank you so much for any further help.

IPad activation not working please help Urgent

iPad activation not working, I got this message "this ipad is currently linked to an Apple ID, sign in with the Apple ID that was used to set up this iPad. I enter my icloud account and user name to the computer and its ok, but not working for ipad

See if these Apple Support documents help you ...
https://www.apple.com/support/appleid/
Find My iPhone Activation Lock: Removing a Device from a Previous Owner's Account
http://support.apple.com/kb/ts4515
If not those, then go to Apple Support for some official Apple Support help ...
Apple Support
http://www.apple.com/support/
Apple Retail Store - Genius Bar
http://www.apple.com/retail/geniusbar/

Email activity not working on Clients site

Hi,
I created a Bpel process that contains an email activity, It works fine when I am connected to the Oracle network through VPN and while i am in the Oracle office.
But when I am at the clients site or connected through VPN, it doesnt work at all.
when I configure my ns_emails.xml to Oracle's info, it works fine but when its configured to clients info, it doesnt work.
I have configured ns_emails.xml and wf_config.xml
This is my ns_emails.xml when I am at the clients site._
note:_ Since I am not using the Default domain for deployment, I changed the <Name> under <EmailAccount> to cdmsd since I am deploying my Bpel processes to the cdmsd domain.
^<EmailAccounts xmlns="http://xmlns.oracle.com/ias/pcbpel/NotificationService"^
^ EmailMimeCharset=""^
^ NotificationMode="EMAIL">^
^ <EmailAccount>^
^ *<Name>cdmsd</Name>*^
^ <GeneralSettings>^
^ <FromName>Oracle BPM</FromName>^
^ <FromAddress>[email protected]</FromAddress>^
^ </GeneralSettings>^
^ <OutgoingServerSettings>^
^ <SMTPHost>mail.co.la.ca.us</SMTPHost>^
^ <SMTPPort>25</SMTPPort>^
^ </OutgoingServerSettings>^
^ <IncomingServerSettings>^
^ <Server>mail.co.la.ca.us</Server>^
^ <Port>25</Port>^
^ <Protocol>SMTP</Protocol>^
^ <UserName>[email protected]</UserName>^
^ <Password ns0:encrypted="false" xmlns:ns0="http://xmlns.oracle.com/ias/pcbpel/NotificationService">Temp123</Password>^
^ <UseSSL>true</UseSSL>^
^ <Folder>Inbox</Folder>^
^ <PollingFrequency>1</PollingFrequency>^
^ <PostReadOperation>^
^ <MarkAsRead/>^
^ </PostReadOperation>^
^ </IncomingServerSettings>^
^ </EmailAccount>^
^</EmailAccounts>^
and for wf_config.xml I only add one line_
^<property name="oracle.bpel.services.notification.publisher_interval" value="1" />^
I dont understand why its not working while I am on the clients site ?? any ideas ??
could it be a network issue on their side ??

I pinged my email server and I got the following:
{size:12pt}
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),{size}
Edited by: user9976478 on Jan 30, 2009 2:09 PM

Font Auto-Activation Not Working After First Use

Anyone else seeing this problem, or have a fix? Font auto-activation stops working after the first use. Here's what happens: Open a file that contains a font that is installed, but is disabled in Font Book. The dialog box "Application wants to use the font XXX". Click on Allow. The font will be available, as you expect. Now quit the application. Open the file again - you won't get the dialog box asking permission to use the font, and the font is not available. This happens in Pages 3.0.1 and TextEdit 1.5. It happens for each individual font - in other words, continuing my description, if you now open a second file that has another font that is disabled in Font Book, you'll be asked permission to use it. But once you've allowed a particular font to be used, you won't be asked permission again.

Make a backup. Restore the device as new. Test the issue again. If it persists, your device needs service. If the issue disappears, restore your backup. If it then reappears, then there is some form of corrupt data on the device from the backup. You'll have to restore that data one portion at a time to determine what is causing it, or set up the device as new.

Windows 8.1 OEM Activation not working anymore ?

Hello,
After asking here on the forum about restoring a deleted partition which question has been solved. We run into another problem.
My sister recently infected the Laptop at a point it became UNUSABLE! The HDD kept filling up, She had over 400GB remaining (girls stuff, unlike guys, they don't download many stuff); but suddenly the HDD filled up from 400GB remaining to 5GB
And...the computer is VERY SLOW at start, it used to take just few seconds to boot, but it took almost 5 minutes to boot when it was infected. We tried many antivirus softwares, the laptop came with a preinstalled one (can't remember which one), beside this, we tried Kaspersky, Avira, Avast, Eset and other Antivirus softwares.
Most of them failed to scan C:/ Drive with a error message such as "unable to scan drive c".
So our best option was to reeinstall the system.
I firstly backep up the OEM Activation Keys (supposedly encrypted in the BIOS). I found useful tutorials online which allowed me to show which activation key is beinf used, so I just copied it in a safe place just in cas somthing go wrong. I didn't use a thirdparty software to display the key! Just Windows tools. A thirdparty application can't be VERY trustfull in term of Licence Keys.
I then downloaded a guenuine Windows 8.1 Pro from MSDN website with a product key.
The installation went flawlessly but when I restarted I noticed Windows Wasn't activated!
I then tried to use the earlier backed up key, sadly it didn't work, windows said that I can't use this key with this edition of windows.
My questions are:
- Can someone tell me WHY can't I use the OEM Activation on all windows edition ?
- Is there any way to get it working on all editions anyways ?
- Will a full reinstallation of Windows 8.1 Non-Pro version be activated automatically by the BIOS ?
- If I buy an activation key for windows 8.1 pro, will this key somehow interfere with the one in the BIOS ?
This question was solved.
View Solution.

My questions are:
1 - Can someone tell me WHY can't I use the OEM Activation on all windows edition ?
2 - Is there any way to get it working on all editions anyways ?
3 - Will a full reinstallation of Windows 8.1 Non-Pro version be activated automatically by the BIOS ?
4 - If I buy an activation key for windows 8.1 pro, will this key somehow interfere with the one in the BIOS ?
1. No it works only for that version that is made for Preminum for Preminum not Preminum for Professional that is a different Product Key.
2. No, You will have to buy each O/S with different Product Key to activiate them
3. No, If that O/S doesn't match the Product Key for the previous O/S it will not work or activiate giving you only 30day trial.
4. No, it will not interfere it will though ask for the new Product Key from the Windows 8.1 Pro to activiate it.
So Product Keys are not tranferrable with the exception that if the replacement Windows Retail matches the previous Product Key Windows O/S version will permit the installation and comes the possiblity that you will have to reactiviate online to verify the Product key to get the O/S working.
I am a Volunteer to help others on here-not a HP employee.
Replies aren't online 24/7 because of Time Zone differences.
Remember in this Day and Age of Computing the Internet is Knowledge at your fingertips if you choose understand it. -2015-

T420s Windows 7 Offline Files Not Working

We have a new T420s laptop and the Offline Files feature in Windows 7 does not work consistently on this machine. The issue was specific to this laptop, we could run offline files on the same users on other computers which ruled out network permissions.
The Offline Files service would continually be turned off after a re-start and after hours of fighting with this machine we found that the Lenovo HyperW7 service was the cause of the problem. This service can be disabled using MSConfig or remove the Rapidboot software which initiates this service.
Lenovo technical support was absolutely useless in resolving this issue, not sure if we will be buying Lenovo in the future.
Solved!
Go to Solution.

We were able to confirm a bug within RapidBoot that affects even the latest version of the software, 1.11
At this point I would recommend to uninstall RapidBoot from all your Lenovo systems that need to use offline files, because there is not currently any solution to this problem.
Very sorry for the inconvenience caused by RapidBoot.

Windows 8 Folder Redirection/offline files not working

I am trying to deploy 4 brand new HP Laptops running windows 8 Professional into a windows 2008 domain however folder redirection is not working
These users have folder redirection enabled via group policy and this works fine under their old laptops in windows 7
For windows 8 I see an error in the event log :
Error 7023 - The offline files service terminated with the following error : the system cannot find the path specified
I also get this error if I manually try to start the offline files service.
This is happening on all 4 brand new laptops. All latest available updates installed.

I am trying to deploy 4 brand new HP Laptops running windows 8 Professional into a windows 2008 domain however folder redirection is not working
These users have folder redirection enabled via group policy and this works fine under their old laptops in windows 7
For windows 8 I see an error in the event log :
Error 7023 - The offline files service terminated with the following error : the system cannot find the path specified
I also get this error if I manually try to start the offline files service.
This is happening on all 4 brand new laptops. All latest available updates
installed.
The error as you have already observed is a critical error blocking the service from running. So that must be about the computer software configuration.
You claim brand new, latest updates etc. - however to use i.e. folder redirection, gpo's etc. you're modifying the software configuraton. I.e. not quite brand new or unchanged (except for those may be important changes, guess those machines are indeed brand
new or just bought ... however still in change as any other software managed machines)
For some reason could be corruption of system configuration, but how? Unlike coincidence of 3 of 4 computers failing to start that services? I.e. have you done any changes to offline files etc, scripts or some stuff with gpo's.
Try exploring the Windows log and take a look at the detail for the error events.
Use process monitor from Microsoft to trace what happens when you try to start the Windows service ...
Just tips for determining the bug ...
Out-of-the-box this should not happen ... for folder redirection and offline files ... it's actually the Windows client going to get those files ... so take a look at the client and try to trace the bug.
My best guess is something is changed on the client - and your customized system or software is doing it. Or something wrong with the configuration. I.e. if you have relocated the CSC cache ...
In my experience the best way to debug this problem is to use Process Monitor ... and i.e. come up with a fix based on the observations i.e. if you have relocated the csc cache to some place where it is actually not available or incorrectly configured
(i.e. take a look at the Result column and looked for failed operations in context with CSC cache operations)
If you don't know how to do this - don't relocate the CSC cache ... (i.e. if you did this to conserve space on i.e. your SDD's with i.e. smaller capacity than legacy-HD). The real problem is the Folder Redirection Client on the Window Client going to
pin the entire folder hierarchy of the users workspace, i.e. documents. Either move files out of that area or use group policy to disable pining entire user "storage area". Microsoft should make the Folder Redirection Client more flexiable, i.e. add option
to exclude part of folder hierarchy. But you can do this by using gpo to disable folder redirection auto-cache of all files - and then instead have users explicitly pin their mobile folders. However for some folders like favorites, desktop and so on you can
actually use batch and wmic to set pin of some folders containing usually less data using a startup script and gpo. That Works ... and simulates i.e. excluding the stored data in user libraries like documents, videos, music ...
... anyway added this based on a "suspension" on what you are really trying to obtain ... but the solution is not to move the CSC cache to aqquire more space, i.e. a user can put 1 TB in their videos ... the solution is to program the Folder Redirection
Client differently ... untill Microsoft add that functionality.

WWDC Activation Not working?

Hi
It's been 10 days - I purchased WWDC 2008 videos but the activation link I received does not work. I've called support 40 times, emailed 20 times without any luck. My issues get "escalated" but no one has gotten back to me. I'll finally get a refund as I've expressed my extreme anger to the support staff just now.
Has anyone else had similar issues? I've tried every single browser but the link does not work. Submitting it refreshes the page but nothing happens. Connect.apple.com doesn't even recognize the code as a ADC product!

I am having the same problem. I purchased the WWDC 08 iPhone video set last week, and within a day received an email containing the activation code. The code does not appear to work. If I click the link in the activation email that I received, which is to "http://developer.apple.com/wwdc/videos/?code=xxxxxx" (code value replaced with "xxxxxx" here), the page is not found. If I instead go to the Activations page of my ADC membership, the code is not recognized as an ADC product, whether I enter the code with the dashes or without the dashes between the numbers.
I have sent two emails to the support email address, but have so far received no reply.
You may want to think twice before purchasing a WWDC video set....

Apple mail will not recieve emails without delay. Going offline is not working. Connection Doctor is successfull. Mail check set to every minute.

I am using Apple mail on my Imac. My emails are coming in but always late...the delay varies from 15 minutes to over an hour.
Im using imap...email hosting is via Godaddy. (imap.secureserver.net) I would normally blame Godaddy, but I use the same account on my Iphone... yet their is no problems whatsoever. I set them up using the exact same information.
- Mail check is set to every minute.
- Connection Doctor successfully connects right away for both incoming and outgoing.
- Closing the program and reopening does not work... Nor does going offline and checking for mail.
- Check mail button does nothing...literally nothing.
Currently using Yosemite 10.10.2
Any help would be greatly appreciated!:)

Delete the GoDaddy account from Internet Accounts (make sure to select Remove All)
Locate the Cached folder, after you find the com.apple.mail folder, delete everything inside the cache (all folders and files)
Restart your machine
Re-add your email account from within Apple Mail: Mail - Accounts... - Add Other Account
Fill out your account info fully, re-launch Mail

Email notification for instance activation not working - SAP BPC 7.5

Hello Everybody,
I have a problem with email notification in SAP BPC 7.5.
I want to configure an email notification to whenever an instance is activated.
I have followed one How-To guide and basically I have created and activated a template in SAP GUI with transaction se38 and a program called UJB_MAINTAIN_EMAIL_TMPL.
Also, the web server was configured by systems admin.
But still is not working.
I am completely new with SAP BPC so I donu2019t know what more can I do to solve the problem.
Hope you can help me.
Regards,
Nadine

You can greatly improve your chance of receiving a helpful answer to your question if you state the version (MS or NW) of BPC which you are using.
Also notice the sticky [note|Please do not post BPC, SSM or FI/CO questions here!; at the top of this forum whereby we announced new dedicated forums for BPC which are the proper place to post your questions regarding BPC in the future to be able to reach the right audience for your question.
Thanks and best regards,
[Jeffrey Holdeman|http://wiki.sdn.sap.com/wiki/display/profile/Jeffrey+Holdeman]
SAP Labs, LLC
BusinessObjects Division
Americas Customer Solutions Adoption (CSA) team

BT Sport activation not working

I have just switched to BT phone and Broadband. When I try to activate my BT Sport for use with laptop / App the automated checker keeps telling me I do not have Broadband. Clearly I do have Broadband with BT, so why can I not activate BT Sport?
I can see on the forum I am not the only one to have had these problems. I have tried some of the solutions suggested, but it does not work. Phoning BT has so far meant a 20 minute minimum wait for an answer on each occasion.
I am regretting leaving Plusnet, who were brilliant at customer support and responded promptly both by phone and online. But I am where I am.......so anyone any bright ideas what I can try?
Thanks from frustrated in Somerset!

Well, I managed to find myself in contact with the Executive Level Complaints team. My problem was resolved and BT Sport is now working. I received excellent support from the ELC and can only say they did a great job.
I hope some form of training for the rest of the BT support team comes out of this. The ELC found the problem and fixed it very quickly, just a shame their normal support operation wasn't as efficient.
Anyway, for now I am a happy BT customer.

Two-layer BPM with Phase Activity not working in SOA Suite 11gR1

When we follow the tutorial in a oracle manual on using two-layer business process management (BPM) we get the following error on runtime:
[2010-09-01T18:08:54.948+02:00] [soa_server1] [ERROR] [] [oracle.soa.services.rules] [tid: orabpel.invoke.pool-4.thread-13] [userId: weblogic] [ecid: 0000IfE3hbgEWNx6wBZf6G1CUvFT000S9k,0:33:100000050] [APP: soa-infra] [composite_name: WorkflowDispatcher] [component_name: OracleRules_LaunchWorkflow_InvokeProcess] [component_instance_id: 69b37476-a64a-4694-b478-3f8ac851e89d] [dcid: 8396be76c281456d:5ad612c:12aaea3aba5:-8000-000000000000101f] [composite_instance_id: 100061] <.> Fact not found in the rule engine working memory, rule session execution failed.[[
The rule session 100061 failed because an instance of the fact oracle.tip.mediator.rules.model.DynamicRouting could not be found in the working memory of the rule session. This is most likely a rule modeling error. The decision service interaction expects the fact instance to exist in the working memory of the rule session. Check the rule actions in rule designer and make sure that a fact of the expected type is being asserted. Contact oracle support if error is not fixable
     at oracle.bpel.services.rules.rpi.oracle2.OracleRuleSession.executeUnitOfWork(OracleRuleSession.java:587)
     at oracle.bpel.services.rules.rpi.AbstractDefaultRuleSession.execute(AbstractDefaultRuleSession.java:257)
     at oracle.bpel.services.rules.rpi.oracle2.OracleRuleSession.execute(OracleRuleSession.java:270)
     at oracle.bpel.services.rules.impl.DecisionServiceImpl.process(DecisionServiceImpl.java:331)
     at oracle.bpel.services.rules.fabric.BusinessRulesServiceEngine.request(BusinessRulesServiceEngine.java:634)
     at oracle.integration.platform.blocks.mesh.SynchronousMessageHandler.doRequest(SynchronousMessageHandler.java:139)
     at oracle.integration.platform.blocks.mesh.MessageRouter.request(MessageRouter.java:179)
This solution makes use of the Phase activity. You can only configure the input and output of this activity. All the components and wiring is then automatically created for you. Finally you add the dynamic routing actions in the decision table and it is finished.
On runtime when looking into the flow trace we see the correct data being sent to the mediator that does the dynamic routing based on the decision table. So the correct data is added as a fact to the working memory. But somehow no rule(s) are fired so the DynamicRouting fact is not being instantiated.
Did anyone succeed in using the functionality? What could be the problem...

Hi,
I also followed the tutorial and am experiencing the same problem above:
"Fact not found in the rule engine working memory, rule session execution failed. The rule session 1480978 failed because an instance of the fact oracle.tip.mediator.rules.model.DynamicRouting could not be found in the working memory of the rule session...."
Checked the composer and it seems like everything that should be there, is there...
No hits on Google or Metalink and now I'm stuck.
Can anybody please assist?
Kind Regards,
Andy

Office 365 Pro Plus Shared Activation not working or staying activated

Hello,
Environment is one Remote Desktop Server Session Host on 2012 r2 fully updated with a fully updated standard 2012 r2 domain controller. I have four users on Office 365 E3 Plan.
The problem I am having - the activation is not persisting across the user either logging off or opening different Office applications. When I open the Office application I get this error - http://i.imgur.com/3fLdmr7.png . If I click OK, it prompts
me to Activate and then sign in, which I do. This then lets me use Word/Excel etc. If I then close Word, and re-open it I go straight back to the error message.
I followed the instructions here http://technet.microsoft.com/en-us/library/dn782858(v=office.15).aspx and subseqently here http://technet.microsoft.com/en-us/library/43419d08-4517-45e8-8cb6-ccec1b8b85bf(v=office.15)#BKMK_ConfigureCmd to install.
As per the guidance here http://technet.microsoft.com/en-us/library/dn782859(v=office.15).aspx when I go to File > Account I can see that it looks like infographic A so that is correct. The SharedComputerLicensing value is in the registry and set
to 1. In my %localappdata%\Microsoft\Office\15.0\Licensing I have four files {GUID}.authString, {GUID}.authString.txt.previous, {GUID}.signingCert, {GUID}.signingCert.txt.previous
I have a tried a full removal and re-install of Office and this made no difference.

Hello. I actually raised a support request to Microsoft about this. It seems from my testing that when using user profile disks in 2012 r2 that shared activation doesn't work. Last update this was with engineering team at MS. Will update when they have
confirmed this is an actual bug.

CS3 Indd Auto Activation not working

I am using CS3 Indd 5.04 and can't seem to get the fonts to load automatically. Using suitcase 11.5.01. I have activation on in suitcase program. Do I not have something set correctly in InDesign?

I would guess that you're using 11.0.5.1 (not 11.5.0.1 )? At any rate, Suitcase's auto-activation has been problematic for quite a while. I've found it works on some computers and doesn't work on others running the same operating system version and other software. The only thing I can recommend is, make sure that you actually have the plug-in activated in InDesign (I seem to remember it's the menu item InDesign > Preferences > Suitcase).

Offline Activation Not Working

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