Oh dear internet service = fail

Dear BT
Have you grossly underestimated the amount of web viewers?
Given access free to all infinity customers, but then comes your first major live event and its overloaded, I Cannot access via the pc or android.
I wont ring the call centres as they will probably be overwhelmed and tell me to reboot my pc or something.
Instead I will contact the trial team and give feedback that way.  Also hope BT mods read this and pass on the feedback.
Errors include.
vc010 - too many streams at once.
vc011 - unable toplayback video
vc025 - cannot playback video
in addition on the android app the entire app is slow and at first it kept saying I wasnt even connected to the internet, so it couldnt even access BT's auth servers.

chrcoluk wrote:
Given access free to all infinity customers, but then comes your first major live event and its overloaded, I Cannot access via the pc or android.
Not just Infinity customers.  Also anyone with ADSL broadband, including those who don't have BT Vision, or those (like me) who have an obsolete BT Vision box that can't handle the new sport channels.
It's not looking very good at the moment.  I can get all of the channels on my PC, but it takes a few attempts.
Then again, "sport" at the moment seems to consist of football, football or rugby.  Meh.

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    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
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    Line: 1705
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