Ok I want to update my phone but I try to put my password and it say it's not it but it is it, what can I do to fix it

Ok I want to update my phone but I try to put my password and it say it's not it but it is it, what can I do to fix it

By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you are using a new computer, your phone will see this computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else, as Apple makes no provision to do so:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an iPod/iPhone is connected under iTunes>Preferences(under the edit menu if using Windows)>Devices in itunes.
2. Make sure you have one contact & one event in the supported applications(Address Book & iCal or Outlook, Windows Address Book) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, iTunes running, DO NOT SYNC at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
You should be good to go.

Similar Messages

  • HT1338 I just got my new iphone 5 and had to upgrade my mac (version 10.5.8) version of i tunes. Trying to install and it says i need 10.6.8 or later. What can I do to get this phone installed?

    I just got my new iphone 5 and had to upgrade my mac (version 10.5.8) version of i tunes. Trying to install and it says i need 10.6.8 or later. What can I do to get this phone installed?

    Snow Leopard = OS X 10.6.x
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
    Check that your Mac meets the System Requirements for Snow Leopard...
    Snow Leopard Tech Specs
    http://support.apple.com/kb/SP575
    If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
    http://support.apple.com/kb/HE57
    In the US...
    1-800-MY-APPLE or 1-800-676-2775
    After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
    Be sure to make a Backup of your Current System Before Upgrading...

  • I verified my Apple Id but it wont let me download Apps as it says I'm not verified but my email tells me I am verified what do I do?

    I verified my Apple Id but it wont let me download Apps as it says I'm not verified but my email tells me I am verified what do I do?

    Why does this app NOT VERIFIED by Apple?

  • With my iPhone 3GS and iOS 6 no problem a home with my WLAN. But now with my new iPhone 5 and iOS 6 no access to my WLAN at home. What can I do?

    With my old iPhone 3GS and iOS 6 no problem a home with my WLAN. But now with my brand new iPhone 5 and iOS 6 no access to my WLAN at home. What can I do?

    check to see if there is a firmware update for your router. There are also lots of troubleshooting steps you can take in this article
    http://support.apple.com/kb/TS1398

  • I changed my Apple ID password and validated it OK but when I try to update or download apps now it asks me to enter password and then says it's not been validated.  how do I get out of this?

    I changed my Apple ID password and successfully validated it.  Problem is the iPad App Store won't recognise me anymore.  if I select an App to update it asks me to enter password, then says "You have not verified your Application ID.Tap OK to view the instructions on how to verify your ID.".
    A new pop up box then appears saying an email has been sent to my address.  The box to resend this is greyed out and the bottom line says "your email has already been validated successfully. thank you."
    Any suggestions on how to solve this problem and force the iPad to let me update or download Apps again?

    Same issues here. I try and log into face time and cloud, it tells me my email is not veryfied. I go back through the link sent in the verification email and, low and behold, it tells me my address has already been veryfied.
    Getting really annoyed now. I have tried using a different email to log in with, but not even getting the verify email in my inbox, even after it states it has sent one.
    CMON APPLE!!! Please resolve this glitch.

  • Updated Iphone 6 to 8.1.1 and have lost the ability to connect to wi-fi.  What can I do to fix this problem?

    After downloading 8.1.1, can no longer connect to wi-fi.  The phone sees the wi-fi, but, does not connect.  I have tried rebooting the phone, tried turning the wi-fi off and back on.  What other steps can I take to fix this?

    UGgh i have iphone 4s and its the same problem, been looking for a solution all day but nothing worked. Sorry i cant help but i think a solutionwill come up soon because it is it keeps popping up more frequently. There is one thing if you can find reset network settings in the settings that might work but it didnt fr me

  • My iPod touch wont update, I've made the diagnostic prove and it says that iTunes isn't in a secure web. what can I do?

    when the update finally ends, then appears a square saying that the update have a mistake please check it.
    I've unlocked the Firewall, and did everything I can but it still not updating, what can a do? PLEASE

    Never mind, got it to work. I stumbled around on Google for a while and somehow ended up reading things from the 'jailbroken' community. They had easy instructions to get out of Recovery mode. Thanks anyway though!
    P.S. For anyone who experiences this, here is the fix: Hold Power and Home in unison for 6 seconds, then power on as normal.

  • HT204266 i got this new 4th gen. itouch but it wont let me download apps. i type the password and it says waiting under the icon but it doesnt download. then it tells me that it cant connect to itunes. whys this happening?

    i have my account set, but i cant find out how to get the apps to properly download. am i doing something wrong?

    10.6.8 (Snow Leopard) is an upgrade from Leopard, which you apparently have (10.5.8).
    iTunes 11 requires 10.6.8 (not 10.8.6 as you have typed). If your Mac is an Intel one with at least 1Gb of RAM then you can buy Snow Leopard in the online Apple Store (type 'Snow Leopard' in the search box rather than browsing for it).
    Once installed, download the combo updater to bring it up to 10.6.8:
    http://support.apple.com/kb/DL1399
    You will then be able to install iTunes 11. However if your Mac has a PPC processor you cannot install Snow Leopard and will be unable to proceed. To check this, choose 'About This Mac' from the Apple menu and look where it says 'Processor' - it needs to say 'Intel' for you to be able to upgrade.

  • Firefox starts, but it does not allow me to type anything in the search bar or the web address bar. I have uninstalled and re-installed it already. Internet Explorer works fine. What can I do to fix this?

    It was working last night. However, in the middle of me talking to a family member in the messenger box of facebook. It just wouldnt allow me to type anything anymore. I closed it and re-opened it, but it didnt allow me to restore my sessions. I tried it again today, and it worked for a few seconds, albeit very slowly. Now, it just wont work. It opens to the Firefox homepage, but it wont do anything else.

    I let Firefox sit on my desktop for about five minutes, and it finall allowed me to use it. That is EXTREEEMELY slow. What is the problem?

  • After updateing Firefox all my tabs open object moved so I have to diable plugins and run in safe mode which is a real hassel. What can I do to fix this?

    I don't know what else to say other than I have had Firefox for a while and an update came up and so I updated and Firefox has not worked right since then. I open a tab and it comes back Object Move (here) or Object moved temporary or some such crap. I then have to to the Firefox control go to help and and restart with add -on's Disabled I have tried ever other setting listed and nothing changes this problem from happening.

    Hmmm, Norton extensions are broken again in Firefox 4.0.1. It seems that Norton didn't allow for Firefox 4.0 security updates when they updated their Firefox extension for Firefox 4.0. Norton says they'll have a fix in two weeks. A Norton user posted a fix in this forum thread.
    http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-not-compatible-with-FF-4-0-1/td-p/442788

  • Hey everyone, im trying to factory restore a mac i just bought. but its saying my apple id is incorrect, so i made a new one but its saying the new one hasnt been used with itunes, what can i do to fix this?

    Please help!

    If you bought it used, try the internet recovery suggested - using Command + Option + R and then wiping your drive before reinstalling is the only way to disassociate the OS and apps from the previous owner's Apple ID. You can then add your own apps, upgrade, etc. using your own Apple ID.
    If it's new, then there is an entirely different problem as your Apple ID should work.

  • IPod say's "Do Not Disconnect" but still not recognized. Please help!!

    Hi everyone.
    Ok here's my situation.
    Im using a MacBook Pro (Mac OS X Lion 10.7.5)
    iTunes 11.4 (64Bit)
    iPod 4th Gen. (White 20GB 'Click-Wheel')
    After doing a system restore on my ancient dinosaur ipod 4th gen. (the white 20GB 'Click Wheel') and 'upgrading' to iTunes 11 i've had nothing but problems.
    So now when i plug in my ipod it charges fine and even say's "Do Not Disconnect" *BUT* there is no 'on my ipod' button. I cant see my playlists, add songs, delete songs or anything! I just want to 'DOWNGRADE' my itunes and have everything how it was before. I find this to be a science project in itself and no amount of searching youtube videos gave me a clear answer, it only made me more afraid and confused of going forward with this.
    I tried downloading 'sharepod' for MacBook Pro but this is pointless because it needs itunes to recognize the ipod for it to recognize the ipod. Ehh.
    I did a 'system restore' on the ipod but when i went home where all my music is (on a windows PC) it said i have to do the restore again because it was restored on a MAC. So i did the restore again on my Windows PC (put all my music on it) and now i want to add songs from my MACBOOK Pro and its not even recognizing my ipod. Arrrgh the frustration i tell you!
    Im done doing the system restore and i just want to add playlists now. Why is this soo difficult? Someone please help a newbie out. Im great with computers and feel like i honestly should have never upgraded the itunes in the first place because i feel this is what is causing my problem. I've heard the older gen. ipods dont work as well with the newer versions of itunes although im not sure if there is any truth to that or is it just rumors. Either way can somebody please take me on a step by step of what to do next? Please with a cherry on top?

    Did you restart the Mac?
    Did you reset the iPod using the two button combo?
    http://support.apple.com/kb/HT1320
    If the above do not work, try putting the iPod into disk mode, and then connecting it to the Mac.
    http://support.apple.com/kb/HT1363

  • I want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized?

    i want to update my phone, but i purchased many apps and music on the phone. it won't let me authorize my computer so i cannot update. i don't want to deauthorize all my computers. how can i find out which 5 computers i have authorized? also how can i update the software?

    This is a tedious solution, which is stupid!  And some users report an inability to reauthorize a computer after an "en masse” deauthorization.  I can’t believe Apple doesn’t provide a list or menu to find out which computers you’ve authorized! Obviously, APPLE knows (or else they couldn’t tell us how many computers we have authorized)--so why can’t they give us access to that information about our own computers??!!!
    And for an already-authorized computer with a hard drive that’s since been replaced and upgraded from Mavericks to Yosemite, would it be recognized as a “new computer” and require authorization? Would its previous incarnation (i.e., with the old hard drive and OS) be considered a separate computer? Some users report they can’t authorize a computer after an OS upgrade because of that. Can’t believe we have to do such a bass-ackwards kludge!

  • My sister has a mac and i want to update my phone onto the computer but i dont want her to see all my stuff can you somehow have more than one itunes account on the same computer so my stuff with save?

    my sister has a mac and i want to update my phone onto the computer but i dont want her to see all my stuff can you somehow have more than one itunes account on the same macbook so my stuff with save?

    How to use multiple iPhone, iPad, or iPod devices with one computer. The only way is for you to have a separate user account to log into on that computer.

  • I recently wanted to update my phone and so when i put it in recovery mode and tried to set it up it said that i had to enter the apple id that i used to set up the phone the first time but i dont know the information to my old account what do i do?

    I recently wanted to update my phone and so when i put it in recovery mode and tried to set it up it said that i had to enter the apple id that i used to set up the phone the first time but i dont know the information to my old account what can i do?

    You will need to remember or find the id that you used, without it you won't be able to re-activate your phone - if you are on the activation screen then does that show the first letter of the id and the email provider's name ?
    Do you know if you have any of the account's downloads in computer's iTunes library - if you do then you can get the id form that : Recovering a forgotten iTunes Store account name.
    If not then see if you can find it via http://appleid.apple.com : Apple ID: How to find your Apple ID.

Maybe you are looking for