Ok, so what kind of videos CAN I get on my Zen?

/Ok, so what kind of videos CAN I get on my Zen?S I just bought a Zen. Been trying for 2 days to load ANY videos on my player and getting nowhere. There's probably something simply that I just don't know.
I bought a movie and a TV episode from Itunes. Downloaded to PC. Can't get them onto my Zen. Tried Creative converter, got error. No description of the error just that the conversion was "unsuccessful". I tried several other converters from on-line. Still errors.
I tried to copy multiple DVD's from the DVD dri've to my PC (to then I assume convert somehow to the Zen), they all say they are protected so I can't copy them.
So what kind of videos CAN I get on my player? It's pretty useless to have video capabilities if you can't use it at all.
Can anyone help?
Sign me, aggravated.

I can't help you with iTunes, because I studiously avoid that software. But check your personal messages for more help.

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