Ok, so you're telling me...

...that every time I use iAppoint to place my work calendar (am stuck using M$ Outlook 2003) with iCal on my iBook I have to first delete the already-existing "Work" entry in iCal?
This is quite inconvenient. I don't have a .Mac account, and don't publish my work or home calendar...don't need to. I use my iBook as a "Palm Pilot" of sorts, and simply want to update my work calendar on iCal when I change it at work.
So there isn't a way to simply update an existing calendar within iCal? I have to delete the existing "Work" calendar first?
Chastise me & tell me there's a better way! Please!
iBook G4 12", 1.2GHz, 512MB RAM, Combo Drive Mac OS X (10.4.6)

No one has any idea, huh? Ok.
iBook G4 12", 1.2GHz, 512MB RAM, Combo Drive Mac OS X (10.4.6)

Similar Messages

Would you mind telling us what that third party firmware...

Would you mind telling us what that third party firmware was?

Start with the wikipedia article on "WRT54G" and check some of the links for firmware projects. Have a closer look at the dd-wrt wiki.

I have gone out of my way to buy an iPad 2 and you're telling me that I cannot have Siri, as you know iPad's are expensive, and you'd expect the newest updated whenever available. I am not a happy customer and will not but from Apple again.

I have gone out of my way to buy an iPad 2 and you're telling me that I cannot have Siri, as you know iPad's are expensive, and you'd expect the newest updated whenever available. I am not a happy customer and will not but from Apple again.

Lloyd Northover wrote:
I have gone out of my way to buy an iPad 2 and you're telling me that I cannot have Siri, as you know iPad's are expensive, and you'd expect the newest updated whenever available. I am not a happy customer and will not but from Apple again.
If you want to use the "newest updated whatever available." then you would have to buy the newest hardware that supports that. iPad 2 is not the newest hardware available and it can't/does not support siri.

You are telling me I do not have OS for update to 3.6.24 - I do so, I have MAC OS 10.5.8 .

Update never gets past looking for server.

If there are problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download the Firefox program and save the disk image (dmg) file to the desktop. 
Firefox 4 and later require at least OS X 10.5 and an Intel Mac. 
Firefox 3.6.x (Mac OS X 10.4 and later) can be found here: 
*Firefox 3.6.x: http://www.mozilla.com/en-US/firefox/all-older.html
*Trash the current Firefox application to do a clean (re-)install
*Install the new version that you have downloaded
Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data if you uninstall and (re)install Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox

Please make sure you'r telling HTC about your Thunderbolt issues.

I have been emailing and talking to HTC since I have been noticing things that could be better with my T-Bolt. I must say they have a very good staff and reply quickly. Some of their tips have helped me and the issues they know they have they will assure you fixes are coming. The only way for issues to get fixed is if the manufacturer knows there are issues so please also foward your concerns to them and post results here for all to read.
HTC,
"Want to see what others are saying? Have a question to ask other HTC fans?
Become a fan of HTC facebook.com/htc
Follow us on Twitter twitter.com/htc
Subscribe to our YouTube Channel youtube.com/htc
Explore our development resources developer.htc.com
Please visit us at htc.com if you have any questions or need further assistance."

Cuda13 wrote:
I totally agree, they have been great. Verizon transferred me over to them when it was determined to be an HTC issue. The guy I spoke to on the phone was great and was able to replicate my problem on his phone. It got escalated and I received calls 3 days in a row when I was on vacation from an engineer following up on the issue. They were able to replicate the problem on other HTC phones and think there's a problem in their Sense software that will be addressed in the next update.
Awesome!

New to iTunes syncing...so you're telling me...

..that once I put albums on my iPhone thru iTunes at home...i CANT add more albums to my iPhone from work thru iTunes without losing all the ones I synced from home?!?!? *** is that crap?

iPhone/iPod is all new to me...I've been with VZW for over 12 years and needed a new phone..being anti-apple I couldnt help but loving the iPhone when messing with my friends...so I got it. I love the phone but just hate iTunes. My old MP3 player was drag and drop and so easy. Just not liking the restrictions. Sure, I can understand the piracy aspect but for some honest people just wanting to be able to sync music at work and music at home..just gets a little annoying.
wjosten...i know what hex editing is...hmm...will google.

Telling you to check your network is deceiving. I'...

Today I was greated with the bellow screenshot:
The reason this started happening is: Skype is actively searching for users of older versions and blocking them until the user updates to the latest version. In other words: Update or you wont be allowed to use Skype.
It does not matter if you are happy with the older version (IMHO: The newer versions are trash, in appearance and functionality), or if you pay for subscription use: Update or you wont be allowed to use Skype.
I know the above to be true, because I chatted with Skype Support to find out why -all of a sudden- Skype says my network has 'network errors' and I can not log in. Instead of saying: We are blocking you from using Skype because of your use of an old version.
Skype / Microsoft decides to block you while faulting your equipment. Really guys???
I'm sorry, but that -to me- is not a good thing. Not only am I dissatisfied with the latest versions, retaining the old version in order to continue using Skype, but now Skype intentionally blocks usage of a version that is (in all respects) still functional; AND blames you for not being able to log in.
Cancelling of my subscriptions has been initiated. No more paying for poor updates, performance, and deception.
For those interested, the chat session (I am removing numbers and links for my own privacy):
info: Please wait for an agent to respond. You are currently '1' in the queue.
info: Privacy Statement
You are now chatting with 'Kristian T'.
Kristian T: Hello! Welcome to Skype live support, my name is Kris,
Kristian T: If for some reason we get disconnected, please refer to this chat support link to be reconnected.
Kristian T: https://support.skype.com/support_selection
Kristian T: How may I help?
Cesar: When i attempt to log in with my android device, i am told to check network settings.
Kristian T: Got it.
Kristian T: Just to confirm. You were notified that you have to check the connection settings or internet settings of your Android device?
Kristian T: Is this the first time that this happened?
Kristian T: Are you able to connect to your Wifi connection without any problems?
Cesar: Yes, that is what it says, and this is the first day its happened.
Kristian T: Got it.
Cesar: I am chatting with you via my tablet, via wifi, at this time.
Kristian T: Before, were you able to Skype through that certain device?
Kristian T: I see.
Cesar: Yes, just yestetday, and very early in the morning
Kristian T: Would you be able to try to reinstall through playstore?
Kristian T: And kindly reset your Wifi settings. Try to forget the network connection then connect to your Wifi again.
Kristian T: Just to trouble shoot.
Kristian T: Let me know what happened Thank you.
Cesar: I am using 3.2.0.66xx. If I uninstall and install from playstore, it will give me a newer version.
Cesar: I am also chatting with you now from the device i use for skype.
Kristian T: Yes it will.
Kristian T: The latest version for Android.
Cesar: I do not want the latest android version.
Kristian T: I understand that. To be able to find a fix for this we need to trouble shoot Cesar. Because our Skype team cannot instantly fix this from our end. We need to trouble shoot.
Kristian T: How about the Android 4.0
Kristian T: May I know your exact device Cesar?
Cesar: Android version on my tablet is 4.0. Skype is 3.2.0
Kristian T: Got it.
Cesar: My tablet is, galaxy tab 2, 7inch.
Kristian T: Okay.
Kristian T: One moment. Let me confirm this with our developers.
Cesar: I just cleared all data, and force stopped skype. Still will not let me log in.
Kristian T: I already confirmed this Cesar. As of now. Skype developers are implementing the new version to all Skype users to All android devices and other OS , They were firm about this because this is with the Skypes terms of use. That when a user signs up with Skype they fully agreed on the terms that our Skype developers implemented.
Cesar: You are not making any sense. Please clarify
Kristian T: Bottom line Cesar. Skype developers does not want previous versions of the Skype application anymore.
Kristian T: That's basically it.
Kristian T: It is their decision.
Cesar: What does that have to do with my use of what i have installed on my tablet?
Kristian T: They can track users that has the previous versions installed on their devices. They are now retiring the previous versions of Skype. And it cannot be used anymore. This is the updates that was given to us by our Internal Skype developers.
Cesar: So, what you are telling me is, that even though i have 3.2.0 installed on my tablet, the developers are targeting and blocking me from using 3.2.0??
Kristian T: Yes.
Cesar: And you are sure about this?
Kristian T: Yes.
Kristian T: you can confirm this with our specialist.
Kristian T: Do you want a direct link to get to them Cesar?
Cesar: Please provide a link for them, and a link to initiate a full refund of my recent account subscription.
Kristian T: Got it. One moment Before I provide you the link to get to them. Anything else that I can assist you with aside from this Cesar?
Cesar: If you have any information on subscription cancellation with full refunds.
info: Your chat transcript will be sent to ###*****### at the end of your chat.
info: Your chat transcript will be sent to ###*****### at the end of your chat.
Kristian T: For the refunds, if it is not used and within the cooling off period it can be valid. Skypes terms of use for refund policy of Skype. But you can still request for it if it is going to be valid. Link is >> https://support.microsoft.com/skype/hostpage.aspx?language=en&locale=en-us&oaspworkflow=start_1.0.0....
Kristian T: Thank you for chatting with me. A loyal customer like you is helping Microsoft to grow through providing continuous feedback Thank you for chatting with us. You can be routed to a survey. Thank you for contacting Skype Live support and giving us the opportunity to assist you. It has been a pleasure working with you today. Thank you and keep safe!
Kristian T: Service request number: #######

Bingo. This is exactly what happened to my old version of Skype for Android.
I am using 4.0.0.17847 on my Android Phone. It worked *flawlessly* for a very long time since I started using it in late 2013. A few days ago, POOF! Broken.
I tried many things, I even went as far as Factory Resetting my phone (!), flashing firmware and even, get this, ripping out the Android 4.2 ROM my phone came with using Recovery Mode and Flashtool, nuking the memory, flashing Android 4.3 and still nothing. Turns out Skype was indeed blocking older versions. What a waste of 9 hours that was.
So I was forced to install the "latest" version. What a piece of disorganized cluttered crap. Where chats were actually readable in 4.0, they were oversized and totally broken in the latest version. Uninstalled, and looking for a workaround.

I have silverlight why are you telling me to download the pluggin?

''duplicate - locking - https://support.mozilla.com/en-US/questions/901798''
I just tried to look at Netflixs. At first your site told me to download flashdrive which I have the latest version. I went back in to bring up netflix again and now your site is telling me to download microsoft silverlight. I have that to and the same version you are telling me to down load. Why am I having all this trouble? Your sight use to be perfect. What is up with that and how does it get corrected?

Check the age of the files you wish to open.
Keynote 6 (the latest you downloaded) will opne Keynote 5 (KN09) files but nothing earlier. For that KN5 will act as an intermediate format (you save KN4 and earlier as KN5), then KN6 can open the resultanr files.
Make sure you have a backup of your original files, in case KN6 cannot replicate some of your earlier builds and transitions.
Les

Upgrading from TCS 2.0 to TCS v. 2.5 - Know What You're Getting!!!

I'm not the type to normally write in forums but I just went through 2 days of customer service and technical support hell and thought I would share the experience with the sole motivation being to spare fellow TCS users the aggravation and make you aware of a possible disconnect between sales and technical support - know what you`re getting!!
Yesterday I purchased the upgrade from TCS 2.0 to TCS 2.5 from the Adobe online store as an electronic download. After receiving a confirmation email I logged into my Adobe account and noted that the download page contained 2 serial numbers, one for Photoshop CS5, one for Captivate 5 and then a zip folder for UPDATES only to Framemaker and Robohelp and also 2 language packs for text-to-speech for Captivate 5. Obviously I was missing links to Framemaker, Robohelp and Acrobat.
The goal of my purchase was to procure an additional licence in order to install TCS v 2.5 on 2 additional computers so, I had a sick feeling that I may have misunderstood what was offered in the upgrade; I then had the following conversation with Adobe`s Chat Live Now (excerpted from transcript):
Me: Hi. I just purchased the upgrade from TCS 2.0 to TCS 2.5. My expectation was that this contained all programs within the suite yet on my downloads the only programs that are listed are Photoshop CS5 and Captivate 5. Does this upgrade package not include the ability to install Framemaker, Robohelp and Acrobat. I purchased on the assumption that the upgrade would constitute an additional licence for these products as well. Was I wrong?
Perkins: ...TCS includes all programs, you need to select those programs while installing.
Me: Okay, I'm just downloading it now so I will confirm that it does, in fact, include all of the programs. So just to clarify, my original understanding was correct and the upgrade provides me with 2 additional licences for TCS?
Perkins: Yes. You can install 1 copy of the software on 2 computers with same Operating System.
Okay - fair enough, I then re-visited the Adobe Technical Communication Suite 2.5 web page under Upgrade--Reasons to Upgrade where it states:
``Work with full new versions of Adobe professional tools for technical communicators and help authors, including Adobe® FrameMaker® 9, Adobe RoboHelp® 8, Adobe® Captivate® 5, Adobe Acrobat® 9 Pro Extended, and Adobe Photoshop® CS5 software``.
Now to me, FULL means full versions. I subsequently entered customer service hell and spent an hour and a half on the phone being transferred through 5 different people, none of whom were familiar with the contents of the Technical Communication Suite. It took forever jsut to get them to understand that I weas upgrading from TCS version 2.0 and NOT trying to upgrade from Photoshop CS4 and Captivate 4 directly. Eventually my question as to whether I was entitled to an additional licence for Framemaker, Robohelp and Acrobat Pro Extended was elevated to Tier 2 and I was told I would be contacted by Adobe. Today I received a voicemail and email stating that I should install Framemaker, Robohelp and Acrobat Pro Extended from my original TCS v 2.0 installer. I subsequently did so (successfully) and then installed Captivate 5 without issue.
The next challenge arose with Photshop CS5 - the serial number, according to the installer, was invalid. Back to customer support who referred me to technical support - turns out the download link on my Adobe account download page was for a Chinese language-only version of Photoshop Extended which doesn`t even come with TCS 2.5! So, another 90 minutes on the phone throughout which I keep seeking clarification, does TCS 2.5 grant me an additional licence for Framemaker 9, Robohelp 8 and Acrobat 9 Pro Extended...
Technical Service states they can send me a physical disc with installers for Photoshop CS 5 and Captivate 5 and then CONFIRMED that I am NOT entitled to any additional licences for Framemaker, Robohelp or Acrobat, I am ONLY entitled to the 2 installs under the original TCS version 2 licence. This of course runs completely contrary to the literature on the website and my conversation with Live Chat Now. In disgust, I have submitted a refund request.
Just for kicks I decided to again try to clarify with Live Chat Now what products that I, as a customer, receive a licence for by purchasing the upgrade to TCS v 2.5 and have pasted the transcript of that chat as follows;
Me: Can you please confirm for me whether upgrading from the Adobe Technical Communication Suite version 2.0 to version 2.5 entitles me to 1 additional licence for ALL of the applications that constitute the Technical Communication Suite (i.e. Robohelp, Acrobat, Framemaker, Captivate, Photoshop and Presenter) OR does it merely entitle me to 1 licence to install Photoshop CS5 and Captivate 5 in conjunction with my pre-existing TCS 2.0 installation?
Morph: Give me a minute, Im reading it.
Me: sure
Morph: When you place the order for upgrade, you will get new products.
Me: I understand that I will get Photoshop CS5 and Captivate 5 BUT do I also get Framemaker, Acrobat and Robohelp?
Morph: Adpbe eLearning Suite 2 includes: Adobe Captivate 5, Flash Professional CS5, Dreamweaver CS5, Photoshop CS5 Extended, Acrobat 9 Pro, Adobe Presenter 7 (Available only on Windows platform), Soundbooth CS5.
Morph: No.
Morph: Only Acrobat is Included.
Me: I am not talking about the e-Learning Suite, I am referring to the Technical Communication Suite
Morph: Oh okay, got you, first tell me, using which product you will be upgrading this from?
Me: TCS 2.0
Morph: Okay.
Morph: Yes, if you do this upgrade you will get Adobe FrameMaker 9, RoboHelp 8, Adobe Captivate 5, Photoshop CS5, Acrobat 9 Pro Extended, and Adobe Presenter 7
Me: so this will entitle me to 1 additional licence for all of these applications, over and above the licence I already own for the TCS version 2?
Morph: Correct, however, you may also be installing the software (Upgrade version) directly without uninstalling the previous version of the software.
Me: So just to clarify, if I purchase the upgrade and decide that I want to install on a completely different machine than the two computers that already have TCS version 2.0 installed (as entitled by my licence) then I will be able to, in effect, install the TCS 2.5 onto two completely different computers (as per the Adobe licence) so that, at the end of the day, I can actually have FOUR computers with TCS installed by virtue of the 2 licences that I should have - one from TCS version 2.0 and 1 licence from TCS version 2.5É
Morph: Purchasing the upgrade version product is nothing but a full version, but if you do not have the serial key for older version you cant Install the upgrade, but for full version you do no need previous version serial number.
Morph: Correct.
Morph: You can simply purchase your upgrade and verify that you have the qualifying older product during the installation process.
Morph: If it's installed on your computer, the Adobe installer will either find it or prompt you to help it find the software for verification.
Morph: If it's not installed, you will be prompted to enter the qualifying serial number for the older version.
Me: Is the download file one individual installer or an installer for each application
Morph: It is one Indiviidual Installer.
Morph: When you download it will automatically Install every program in the Suite one-by-one.
Me: Okay, the reason I have been asking is that yesterday I made this purchase yet my download page had links only to Photoshop (a Chinese language only version of Photoshop Extended which does not come with the Suite) and Captivate. There was no link whatsoever for the other applications. I went through customer service and technical support and no one, and I mean no one, could answer the questions I`ve asked you. According to customer support and the serialization team, the upgrade to v. 2.5 DOES NOT include Framemaker, Robohelp and Acrobat. As a consumer I have absolutely no idea what is right and what is wrong. How am I supposed to make an informed purchase...
Morph: did you check on the link and confirmed that it does not Include the upgrade to version 2.5?
Me: Sorry - not clear what you mean, my receipt from the Adobe store was for TCS v 2.5
Morph: Like I said upgrade for the Technical communicate suite Includes Adobe FrameMaker 9, RoboHelp 8, Adobe Captivate 5, Photoshop CS5, Acrobat 9 Pro Extended, and Adobe Presenter 7, and you should be getting all as a single download link, seems like you are not able to make it with the link to Install Individual products altogether, so you need to contact our Customer Service at 800-833-6687. for the
Morph: precise Info.
Me: I went through that route yesterday and today and they told me that the upgrade DOES NOT include the other applications. As well, I noticed that the download file size for the upgrade is 1 half the size of the full version - obviously something is missing
Me: The information you are telling me is the precise opposite of what they told me. How do I, as a consumer, get the proper answer
Morph: upgrade do Includes the product I have mentioned above.
Me: I know you`re trying to assist but I`m flummoxed - my case was escalated to Tier 2 and they told me it doesn`t include the other applications
Morph: up to some extent i can help being a sales team member, ant only customer people generate the links and have access to customer account to check what really went wrong.
Me: Is it possible to have a senior sales rep contact me - this matter of a `simple` upgrade has consumed a ridiculous amount of time. As far as my issue - Adobe tells me nothing was wrong and that the upgrade is only a licence for Photoshop and Captivate
Morph: Okay,Just a minute.
Morph: You can contact our Sales Team on 1-800-585-0774.
So, at the end of the day, sales tells me that upgrading to v 2.5 grants me an additional licence for ALL applications in the suite whereas Adobe`s own technical support has told me this is not true. Again I ask, how does a consumer make an informed choice...
I`ve been buying Adobe software for both Mac and PC since Creative Suite 2 came out and this has absolutely been the most frustrating experience I have ever had. I get great use out of the Techncial Communication Suite and thought it would be nice to have an additional licence but at the end of the day I have decided it certainly was not worth the hassle - particularly when Adobe itself can`t figure out what I am entitled to!!
I am a fan of Adobe`s software but honestly, is business that good that you can treat your customers this way????

Hi. I suspect that may indeed be the case. If so, that's fine but nowhere is it clearly articulated what a user gains by purchasing the upgrade (and I am specifically referring to an upgrade from TCS version 2 to v 2.5) and certainly sales (as evidenced by my chat transcripts where I believe I asked quite specific questions) are advising customers that you will, in fact, gain an additional licence to ALL components of the TCS by upgrading.
If it had been clearly articulated on the Adobe TCS 2.5 website that an upgrade from TCS version 2 only entitles users to install Photoshop CS5 and Captivate 5 in conjunction with the existing installation of the other components of TCS 2 - or - better yet, stated clearly that the upgrade from version 2 to 2.5 does not entitle the end-user to an additional licence for Acrobat Pro Extended, Framemaker, Robohelp and Presenter 7 then that would allow me, as a consumer, to make an informed decision whether to make the purchase. Since that is not the case, and Adobe's sales representatives are clearly advising customers otherwise, I felt compelled to post this so others don't waste their time as I did trying to sort it out. At one point I was advised that I should use my existing TCS version 2 installer to install Acrobat etc but received contradictory answers as to whether I was entitled to an additional licence for these products. At no time during my first hour and forty-five minute conversation, my second ninety minute conversation nor my third, and last, twenty minute conversation was anyone able to clearly articulate what you have stated - and - that still leaves the fact that the text on Adobe's website is misleading.
BTW - why I received a download link from Adobe for a Chinese-language-only version of Photoshop CS5 Extended is still a mystery
At the end of the day, I think the TCS (while not perfect) is a very useful tool and I will, in all probability, upgrade to the full version of TCS 3 which will, no doubt, constitute a full licence for all components of the suite. I am not attributing malicious intent to the Adobe employees, but I am saying that they themselves seem confused about what is included in the upgrade and provided contradictory statements. If Adobe employees can't provide a straight, cut-to-the-chase answer about what seems a straightforward question then that certainly creates unnecessary confusion for the customer.

Sony, please tell me how you allow something like this to happen? Horrific Support Experience

So, the below happened. Essentialy, Sony sent me four broken TVs, forced me to spend about 20 hours of time replacing those TVs, and has refused to replace my broken television. The below is a chain with one of your reps. I would never have expected such a poor customer service experience from a company of Sony's caliber. It has been very disappointing. You insist that you are giving me an "offer" but you have given me no options whatsoever.
I note that you continue to maintain that there is no viable replacement. However, a simple search on your webpage and online shows that there are multiple 48 inch LED televisions still available. I find your representation to be disengenuous. The below chain is only one point in the long line of frustrating communications with your representatives. All told me different things and made promises that were not kept. I can only imagine how my case file looks.
I would like an explanation from Sony how you could allow something like this to happen? This has been the most frustrating experience I have ever had with a electronics company -- and I have had alot. It has been terrible.
---------- Forwarded message ----------
From: []
Date: Fri, Jun 26, 2015 at 7:22 PM
Subject: Re: [] *Mark*
To: Sony Support USA <>
To be clear, I am not "accepting" your offer as I don't think it is fair or makes me whole. I am telling you to do whatever you have to do. You have given me no real other options.
On Jun 26, 2015, at 7:04 PM, Sony Support USA <> wrote:
Hi [],
Thank you for contacting Sony and for accepting the offer. We apologize that we cannot offer you the regular retail price of the unit since that is not the amount that you paid it for. We will email you a prepaid shipping label which you can use to ship us back your TV and once we determined that it is in transit back to us we will process the check with the amount of $369.99 and you will receive the check in 4-6 weeks. Thank you.
Regards,
Mark C7NO
Sony National Customer Relations
From:[]
Sent: Friday, June 26, 2015 9:20 PM
To: Sony Support USA
Subject: Re: [] *Mark*
How you get away with treating your customers like this is beyond me. I am telling you that I purchased the television at a discounted rate that I am no longer able to obtain. In other words, the amount you are refunding me will not make me whole. I am also telling you that your colleague literally offered me a refurbished TV about two hours ago (apparently your group offers less to customers now). You have already sent me three TVs and wasted about 20 hours of my time. Despite all that, you unapologetically state that your "FINAL" offer gets me to nowhere that I need to be. You have no remorse for the situation and have not gone any extra distance to make a customer whole, which is all that I am asking for.
You have beaten me into submission over the past month with broken TVs, hours wasted shipping, long conversations with support representatives, and failed promises. You guys go ahead and do whatever it is you need to do. There is only so much that I can argue about. No customer should expect this type of treatment from a company like Sony. People purchase Sony so that they DONT have to deal with that type of nonsense. This has honestly been the worst customer service interaction I have ever had.
On Fri, Jun 26, 2015 at 5:54 PM, Sony Support USA <> wrote:
Thank you for contacting Sony. We double checked if there is a same or comparable refurbished unit for replacement but there is none. Your file is being already being handled by our department which is the highest level you can get since our managers and supervisors are not part of the escalation path. The $319.99 is the amount that you paid for the TV and that is what we are going to refund you and the $50 is for compensation. You are getting more than what you paid for the TV so Sony believes it will cut it. Our offer is FINAL. Thank you.
Regards,
Mark C7NO
Sony National Customer Relations
From: []
Sent: Friday, June 26, 2015 8:38 PM
To: Sony Support USA
Subject: Re: [] *Mark*
Mark,
I just spoke to an individual on the phone who told me that you could send a refurbished model . That conversation is exactly what prompted my email to this email address -- they told me to reach out here because you could provide me a better option rather than the two that were given. Now you are telling me that not only can you not offer me a better option but that you are taking away an option previously given. This is getting more and more ridiculous. I am sorry but this just isnt working for me. I dont understand how there is this much miscommunication between your departments.
I would like to be put in touch with a manager on this case. Your offer to refund me 320 + 50 will not cut it. I am amazed that a company like Sony, which people purchase because of the supposed product support and service, is failing their customer in this way. It's very disappointing.
On Fri, Jun 26, 2015 at 5:30 PM, Sony Support USA <> wrote:
Hi [],
Thank you for contacting Sony. Like we mentioned from our last email, the best and final offer is the buyback. If you don’t like the offer then we don’t have any other option for you. Thank you for choosing Sony.
Regards,
Mark C7NO
Sony National Customer Relations
From: []
Sent: Friday, June 26, 2015 8:10 PM
To: Sony Support USA
Subject: Re: [] *Mark*
Thanks, Mark. My preference would then be to try a refurbished model one more time. The issue is that I got the TV at Black Friday discount. I wouldnt be able to replace it even if I wanted to. So, I will try one more time and go from there. Please let me know once the TV is shipped.
On Fri, Jun 26, 2015 at 4:21 PM, Sony Support USA <> wrote:
Hi [].
Thank you for contacting Sony. We apologize if you don’t want that option but this is the best Sony can offer since there is no same or comparable model to offer you anymore. If the unit will be replaced it will be the 4th time already and to tell you honestly it will be much cheaper for you to just buyback the unit rather than to pay the shipper deliver the TV every time we replace it and we are not saying that it is your fault just to make it clear. We will buyback the unit for $319.99 and we will add up another $50 as compensation for all the troubles. Please let us know once you have made your decision. Thank you.
Regards,
Mark C7NO
Sony National Customer Relations
From: []
Sent: Friday, June 26, 2015 7:16 PM
To: Sony Support USA
Subject: Re: [] *Mark*
I don't want that option. I would take a refurbished model again over the refund.
You are saying that I spend 20 hours of my life dealing with you, driving to and from fed ex three times, mounting and taking down three broken televisions, and you do nothing to compensate me for my time? I would never expect this from a company like Sony.
On Jun 26, 2015, at 4:10 PM, Sony Support USA <> wrote:
Hi [],
Thank you for contacting Sony. As we have mentioned there is no same or comparable model to offer you that is why we offered a buyback for the unit and that is the only option thank you.
Regards,
Mark C7NO
Sony National Customer Relations
From:
Sent: Friday, June 26, 2015 7:05 PM
To: Sony Support USA
Subject:
As I said, I don't want a buy back. That is not an option for me.
Are you saying that you have no other 48inch led television?
On Jun 26, 2015, at 4:02 PM, Sony Support USA <> wrote:
Hi [],
Thank you for contacting Sony. We apologize for the inconvenience this may have caused you. Since there is no same or comparable model to send you as a replacement we will buyback the Tv for $319.99. We will email you a prepaid shipping label for you to return the unit back to us and once we determine that the unit is in transit we will process the check and you will receive it in 4-6 weeks. Should you take the offer please provide the address where the check should be sent to. Thank you.
Regards,
Mark C7NO
Sony National Customer Relations
From:
Sent: Friday, June 26, 2015 6:49 PM
To: Sony Support USA
Subject:
Over the past month, you have sent me four defective TVs. I cannot tell you how frustrating this process has been for me. I never would have thought that a company like Sony could be this bad. It has been like pulling teeth with you all.
I purchased my television thinking that it would come along with the best product and support in the market. That has not been the case. My TV broke down within a year and now you have sent literally four televisions to replace it but none of them have worked.
The latest contact I got was that you have run out of new television for my model and instead need to send me another refurbished one or refund me. I do not want either option.
I want a brand new TV. I dont care if it's the same one or a better one but it has to be new. It cannot be refurbished. I do not want a refund.
At this point, I have spent about 20 hours of my life on the phone with you or shipping back and forth items. I would also like compensation to account for that time.
Please email me or call me with a response.

Hi adam26,
Welcome to the Sony Community!
We certainly empathize with your frustration and we apologize for the inconvenience caused. Please check your other thread here, we saw someone from our customer relation department already responded to your inquiry. Again, we sincerely hope to seek your kind understanding on this matter.
Regards,
Dave

Can you create a new comp from a clip after you already have one in your project?

I know if you create a new project and import a clip, then drag that clip down to the timeline panel, After Effects will create a new composition based off of the specs of the clip, which is exactly as long as the clip. Is there a way to do this after you have already created one composition in your project?
I've tried it and it just wants to add the clip to an already opened composition or if you close all the compositions, it wants to add it to the render queue.

> I know if you create a new project and import a clip, then drag that
clip down to the timeline panel, After Effects will create a new
composition based off of the specs of the clip
Actually, that's not quite right. To create a new composition with settings that match those of the footage item, you drag the footage item to the Create A New Compsotion button at the bottom of the Project panel. See "Create a composition".
If you drag a footage item from the Project panel to the Timeline panel for an already existing composition, then you are telling After Effects to create a new layer based on that footage item inside the existing composition.
If you drag a footage item to the Render Queue panel, then After Effects creates a new composition from the footage item and immediately adds that composition to the render queue.

(Mac Mail) How to obtain Yahoo! Mail when: You're inbox dissapears or does not show after all settings seem perfectly in place.

Hello everyone!
Note**: I am in no way attempting to illustrate how to get FREE email listing from Yahoo! Mail, I am only reciting what I have stumbled upon. I do not know if Yahoo! actually wants this to work in Mail. but it does, so if they didn't want it to work they will patch it or something. I recommend that you take advantage of their paid service(annual) which allows POP forwarding of emails quickly and withou any need for reconfiguration.
I hope this "fix" is not being rementioned or creates redundancy, however after hours of searching all sorts of foums(including the Apple forums ofcourse) I was unable to find a true fix. Simply put, I just got a brand new Macbook Air 13'' for Christmas 2011. I also bought a Macbook Pro 15'' back in late 2010. I was never able to get Yahoo! Mail configured even through methods of IMAP rather than POP or POP3. Oddly enough, on my Macbook Air and Pro, now, when I try to redo the Yahoo! settings, my Inbox would display messages for a matter of seconds and then the messages would dissapear. However, there was still a number next to my Yahoo! e-mail, accurately indicating how many unread messages I had. I fixed it like so:
1) Go to www.yahoo.com-- Configure Yahoo! account via account settings to work off of IMAP rather than POP Forwarding. Do so by going into account options on the top right or left hand of your screen and clicking through the forwarding options until you see IMAP. Make sure you save your new settings! This is very simple and I feel requires no further explanation. If you become confused, let me know and I will go into detail then.
2) Once your Yahoo! Mail account is IMAP simply go into the Mail application on OSX (Mac). On the top bar of the Mail pane click on the "Mail" option in between the Apple sign and File. Then, Click on Preferences from that dropdown pane. When this window appears, Click on the "@" symbol that says "Accounts" right under it. This is in between General and RSS options. Under the left-hand list that says "Accounts", click on the "+" sign as opposed to the "-" sign you will see there. This will allow you to setup an account or additional accounts. A window then will appear with options:
3) ****Make sure you ARE connected to the internet wirelessly or via ethernet for this part!****
---------- Full Name: (Enter Full Name Here)
---------- Email Address: (Type in full email address, e.g.: [email protected])
---------- Password: (Type in your password to your email account, this IS CASE SENSITIVE.)
4) Now! Listen! (lol), hit create and let the mac show you the settings it has pinged back from the Yahoo! mail server. It should illustrate that your e-mail is an IMAP based email address etc. As long as the account is created with the IMAP configuration and Mail reads it as so, you have succeeded thus far.
5) Critial Step here: Go into the Mail application on OSX (Mac). On the top bar of the Mail pane click on the "Mail" option in between the Apple sign and File. Then, Click on Preferences from that dropdown pane. When this window appears, Click on the "@" symbol that says "Accounts" right under it. This is in between General and RSS options. Under the left-hand list that says "Accounts", click on the Yahoo! IMAP account. Close to the top of that page between the different Mail options and the account settings you will see three different bar pages: a) Account Information, b) Mailbox Behaviors and c) Advanced.
6) Click on the Advanced tab. Do not touch anything on this page, except, IMAP Path Prefix. This is located in the middle of the Advanced page screen right above Port, where you will see |Port: 993 (Box IS checked for: USE SSL). In that IMAP Patch Prefix type the name of your Inbox(I say this because some people rename it in Yahoo!). Mine is simply "Inbox" so my configuration in Mail looks like so: | Imap Path Prefix: Inbox |. After this, click on "General" or attempt to close the Mail options window and it will as you to save the new setting. Ofcourse, hit yes and click the Get Mail envelope and you will see your Inbox populate, assuming you have new mail.
What this means: Test your OUTGOING mail server by sending yourself an e-mail either from your Yahoo! Mail or from another email. Thus, this will allow you tot est your INCOMING email as was now reconfigured to IMAP by seeing if you actually receive the email.
Reason for doing so in this sequence: By letting Mail create the account it will properly import all of your mail folders you have in your Yahoo! Mail account. Obviously, your Inbox and Outbox as well as Sent and Trash folders will import but I have additional folders, for example, that also imported for putting financials or receipts into different folders for organization. Once these are populated naturally, by changing the IMAP Path Prefix you're telling the Mail application where to send your new emails. Atleast this is my understanding of it.
Unfortuntely, I am not an officially educated 'techie", however, I have been fiddling with computers over the last 20 years and have been training myself to become Apple expert, seing as I have decided to completely convert to Apple products. Apple is just reliable. This, to me, is priceless. I truly hope I have helped you and that I have saved hours of Youtube video watching as well as forum searching for many. Should you have any questions, FEEL FREE to ask! I love helping others, hense why I have made this post(my first Apple post). Happy Holidays everyone and enjoy!

dechamp wrote:
What Mac Mail did was delete ALL inbox messages from my yahoo account, after one week from importing them to Mac Mail.
The Yahoo server did exactly what you Mail program told it to do.
Mail/Preferences/Account/Advanced - This setting is adjustable for each mail account.
I didn't know about this feature until it was too late. I have already unchecked it for future emails.
I was wondering if there is a way to retrieve these deleted messages back to my yahoo inbox.
Not Really, you could forward them to your account, after you've told your mail program not to delete the emails at all, but they will show up as being from you instead of the original sender. The originals at Yahoo have been dumped and probably purged. It would take an IT manager at Yahoo to manually replace the emails, not much chance of that.
I've already asked yahoo to "restore" my inbox to a day ago. That should help me with retrieving some of the messages back, I hope.
Also, I was wondering about the sync feature on the Mac Mail and what will actually happen if I use it. Does it apply to mail messages, or to address book and calendar entries?
The sync feature refers to IMAP email accounts like .Mac or .Me or an Imap gmail account. I didn't think Yahoo offered IMAP email accounts.
Apple's MobileMe membership will let you sync your Mail, AddressBook, Calender, personal website with iWeb, etc.
"MobileMe is a service that pushes new email, contacts, and calendar events over the air to all your devices. So your iPhone, Mac, and PC stay in perfect sync."
http://www.apple.com/mobileme/
I wanted to use Mac Mail, see if I liked it or not, then decide to get a MobileMe account. However, this is still a side note, since my yahoo account is my main email client.
You seem to be very well informed, and I was wondering if I can ask you to clarify a point for me. Do you know how to archive the inbox in the Mac Mail?
And thank you for answering my queries.

My IPod no longer shuffles songs within playlists that are clearly set to shuffle. It is about 3/4 full so I thought of maybe compressing the files to get more space. Do you think that is the problem and if that might help?

My IPod no longer shuffles songs within playlists that are clearly set to shuffle. It is about 3/4 full so I thought of maybe compressing the files to get more space. Do you think that is the problem and if that might help?

Storage space on the iPod would not affect shuffled playlists or playlist shuffling, though substantially full iPods may wind up skipping songs on larger playlists after a while, and require a restart. As for compressing the files themselves, you can automatically re-encode files to a lower bitrate by checking the box on the summary page when your iPod is connected to your PC/Mac.
As for the shuffle problem, after restarting your iPod (hold the center button and Menu for a few seconds, until the Apple logo appears), make sure you're telling the iPod to shuffle the songs in a playlist by repeatedly clicking the center button until the Suffle Menu comes up, then scroll to the right to turn it on. From that song forward, the playlists' contents should be shuffled every time the playlist ends, or is accessed from a new song.
Shuffle does sometimes turn itself off, I've found, so double-check the setting is still on. Also, iPods shuffle by randomly assigning a playlist order for your songs, which is different from traditional shuffle (on, say, iTunes or Windows Media Player, where the new song is determined at random upon the current track ending. The iPod only chooses a random order of songs when you shuffle, to conserve battery life and queue up songs coming up on the playlist in the event of a shock).

After designing a form in dw how do you get the form to send an email from submit button?

i designed a form and it works up to the point of toggleing the submit button then nothing happens i do not receive any emails. please help me what am i doing wrong?
allen

Sorry, gary. I don't know what you're talking about when you say "I read the secure page in 2010". Feel free to elaborate if you wish but do not expect a response. It's not my interest to explain to you how to do something but I do feel obligated to tell others that what you're telling them is not completely safe. Please understand that I have in fact informed you of the vulnerabilities of your insecure script for as long as we have corresponded, even after the "security" amendment to your page, which is nothing more than a copy of someone else's work of which you unfortunately did not completely understand. No surprise there though given your frequent ignorance of the subject in the messages we have exchanged. I do remember saying something about a year ago to you mentioning your discreet, sweep under the rug mentality of the importance of having a secure script. Unfortunately you have maintained your ignorance and minimal effort on completely understanding (and effectively educating others on) the subject this entire time.
If someone is asking how to build a submarine and you provide a blueprint of how to build a paper boat with a screen door don't expect someone else to tell you how to build a submarine so you can then go and tell everyone afterwards how YOU would build a submarine. However, you should expect someone to tell the OP that was asking how to build a submarine that your paper boat suggestion will not hold water.
Did you read this?
You're testing for the literal characters \r an \n. There are other ways of inserting carriage returns and new lines.
Yep, that's basically what I told you over a year ago. I know that some have been using your email script to inject mail through the headers for sometime now. No one is sending you emails through your contact form anyway since the spry validation is broken, so injection of your server script is the only way to send emails from your contact page for users who have javascript enabled anyway. Perhaps you will now realize that your suggestions may be hurting others rather than helping them, opposite of what my posts regularly achieve. I look forward to your cognitive posts from now on with eagerness and openness to actually learn the methods that others are continuously trying to educate you on so that you will not continue to misinform others as you have been doing for as long as I can remember, which is longer than a year mind you. If you want to cross your arms across your chest and shrug and grunt that nothing is wrong with your script because you tested it that's fine, but when you start telling others to use it and that it's fine that's when the_shocker says whoa dude... it's not fine. Sorry to blow your ego. Swallow your pride and learn about script vulnerabilities instead of attempting to defend your position by on the forum by saying "you never said anything when you looked at my page a year ago" because dude... that's ignorant and, for the record, I did say something to you time and time again.
best,
Shocker

Seriously Adobe - by default you lock me out of my own document I just created??

I need help! So I am NOT new to Acrobat Pro - I have been using it since version 7 - but I am new to the new XI version and the whole creative coud thing and am a little ticked off at the moment... here's what's going on...
I made a form yesterday. Used to doing that in Acrobat pro but now it opens 'forms central'... okay, no problem, got used to it, liked the interfaced, worked great through creating my form fields and layout. Nice. Wanted to see what the doc would look like as a pdf that someone would actually fill so I saved it as a pdf and also printed it out so I could edit in paper in hand as I find I catch more errors that way. So now today I go to open the form and make some corrections in my fields add something here delete something there, and I can not open the form for editing. It tells me I can't do that. So...Adobe you're telling me that I cannot edit my own form that I created just yesterday.... you're telling me that your default settings are to secure the document without any prompting so that it is locked for editing, even to the person who MADE it? Seriously?? Am I missing something here? I must be. I do know how to go to tools then forms then eidt, but it is saying I am locked out of editing it... but I MADE it. And I wasn't prompted to enter any security settings at all when I saved the pdf in the first place and did not manually make any settings, which I am fmailiar with from version 9. So now... Do I have to open or log into Forms Central again to be able to open the document I created myself for my business and saved on my computer? What is going on??????? I don't even know how to 'login' or 'launch' forms central - it is not even an app listed under the apps in my creative cloud login, so how to I get there, other than opening a new document, which is not what I want to do. I want to edit the form I already made. Somebody help! this can't be a dead end.
What is wrong here?
Thanks,
Lee

No, Nancy, I'm sorry it wasn't. I was able to login to formscentral but under 'myforms' nothing is there.
I just want to make a form in acrobat. I never asked for 'forms central' in the first place, it just took me there. And now it seems liek they are just trying to sell upgrades to additional features. I am very unhappy with how Adobe has made the simple use of a product into something requiring multiple logins and web access and difficulty just saving and opening a document. Very frustrating. And I am paying MORE than I used to for CC now rather than just the Adobe Acrobat pro download.

Ok, so you're telling me...

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