On-line billing history

I'm on the Free Evening and Weekend Call package (12 month contract) but noticed recently my bills have been flutuating in price. Sometimes I get the 2.99 rebate, sometimes I don't. I wanted to check over the past 12 months (coming to the end of my contract now) whether in fact BT have charged me the correct amount. However, my problem is that on the on-line billing system it only shows up to September 2009. So, I ring BT up and ask what's going on. They said I was credited back in May 2009 three times and it should work out ok. However, I can't view my bills that far back!!! I asked about getting the bills emailed to me and they want to charge me £4.70 PER BILL! Basically I have to take their word for it. Maybe I was being a bit pesimistic here by not saving the PDFs but why on earth does the BT system not store at least 12 months. I mean, come on now, it doesn't use up all that much space.

Records of bills go back 18 months, so you'd have to basically cancel service and wait 18 months before you were completely gone online.

Similar Messages

  • No Billing History Visible

    I have just signed up for paperless billing in order to be able to print some old bills that I need for my year end.  It is clear in the "Go Paperless" blurb that one of the benefits is the ability to access bills for up to 18 months.
    Why are my previous bills not visible?  How can they be accessed?

    Thank you all for your suggestions.  None of them actually solve the problem though.  I was aware of where to go for the billing history but there was none there, hence my OP.
    Looking today at MyBT again I see that my previous bills now show for the period jan 12 to current. It would seem therefore that they are generated when and only when one signs up for paperless billing.
    I am billed monthly (pay by DD) and see in the help that 15 months previous bills should be available althoughI am certain that elsewhere a figure of 18 months is quoted. I'll be happy though if I can get 15 months worth.
    I note that "My Payment History" goes back 13 months, and did so from the time I signed up for on line billing.
    I guess I'll have to wait and see if the rest of my previous bills appear.

  • What is the difference when you enroll in your bank's on line bill payment program?

    This is really more of a general question that doesn't specifically have anything to do with Verizon Wireless.  Somebody here mentioned that it's possible to have your bank involved in paying your bills on line?  What exactly does that involve?  Does that mean all of your vendors send their bills to your bank and then the bank automatically takes the money out of your checking account? 
    Here is what I do and I'm just trying to understand the difference:  Right now, each individual vendor that I do business with routinely notifies me via email each time my bill is ready for viewing on line.  I view the statement on line first to make sure it's correct and then I charge the payment to my checking account with my bank routing number and checking account number listed and verified.  Then about 2-3 days later, the transaction hits my checking account in the form of an "e-check", I guess.  I need to be sure that I am making the payments on my own and that I am documenting all of my transactions accurately in a paper ledger book that I still use.  It still comes in handy for me to keep a manual record and check that against my monthly bank statements so I always know what my balance is.  I still balance my checkbook.  The only difference now is that I'm no longer handwriting a paper check, using up postage, or using the mailbox every time.
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    Thank you.  I think I'm going to leave my existing arrangement alone but that's good information to know.  I don't like any of my routine bills with the same amount per month getting paid automatically besides my gym membership fee.  That's just something I am anal about.  I usually get accused of being "fussy".  lol...But everyone is different and obviously it depends on your needs.
    I didn't realize some banks charge a fee for their bill pay system but that's definitely something I would ask about before enrolling in something like that.  I went to my bank's website which I use anyway for viewing my statements and all it provides is an on line form for enrolling in on line billing.  It doesn't give any information.  Oh well.  I'll just call my bank's customer service line or speak to a banker at my local branch in person if I change my mind and decide to look into it later on.
    So far the difference from what you described seems negligible in my case and that I really wouldn't gain much.  But then again, I just started with paying my bills on line so it's still a new routine for me.
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  • How can I view my full billing history for the app and music stores without iTunes installed?

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    How can I view my full billing history for the app and music stores without iTunes installed?
    No.
    If my account has been compromised
    If you even think this may have happened, immediately change your password.
    See this -> Apple ID: Changing your password

  • Service line item History for Contracts with item cat - D and Acc Assg P

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    The question is: Is there a standard report in SAP to handle this? Or which are the tables where a service line items history is stored so that it can lead to a development.
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    We are using a Percentage based case (Prorata case)
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    Actually we are dealing with dealer price where duties are entered Inclusive of the total price and entered at the time of making GR. and the payment is made as per the same;
    we have one po for 5000 MT. where we received material at first time Qty being 1993 MT.The duties manuallyentered are as follows :BED :24,167.00
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  • BT On line billing - web page

    It  it just  me ,
        I find the BT web page  incredibly  frustrating, and  have  felt  this w ay  for  a long  time, when trying to pay your bill on line. There  is  a whole  list of  posed  questions about bills but just not  a  simple "pay your bill now " button.
           This can be done I eventually found by going back to e mails and  logging  through the e mail but  then  you have  to know  your  account  number ( which  they  kindly ! point  out is on top of  the bill - which you don't  receive because you  decided  to  go  for  on-line  billing  !!! to save paper. ) To find your account  number you have to log on to BT web  page - which you  then think  - Ahh click on" bills  and  payments " button - it's bound to let  me  pay  there now  I have logged in  to  my account. Well I  couldn't. Then  tried  to  view  my  bill - just  same  posed  questions  list - I just  want  to  see  my  bill details.
    The  web  page is supposedly redesigned  and a pop up  asks  what do  think of  the new look - as bad  as  ever  for  me - incredibly frustrating  web page.

    Hi
    I am sorry to see you are having problems
    I suggest you contact live chat at this link they should be able to help you
    http://bt.custhelp.com/app/contact/c/2902/?s_intcid=con_intban_sanda_contact_us_chat_from_forums
    If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

  • On-line bill pay

    i can not add up bills on on-line bill pay, why is this? there is no problem doing this with windows and the bank states the problem is on my end, please help. thanks

    endoshore, exactly what does the bank say is the problem on your end? It's just probably that the bank doesn't want to support Mac. Did they say that their site should work with Mac? Do you have an Intel-based Mac?

  • BILLING HISTORY REPORT AND BILLING AND RECEIPT HISTORY REPORT

    I ran both the billing history report and the billing and receipt history report. There are invoices on the one report but not the other. I then checked it to the age analysis report as well.
    There are three outstanding invoice on the age analysis report and on the billing and receipt history report, but not on the billing history report.
    Any idea why this is so?
    Kindly respond.

    Hi Archana,
    First, you will have to fetch all the Print documents corresponding to the Contract account from ERDK table and then fetch the data for the Print document,Billing document and the Contract from the table DBERDLB.
    Then get the Move-in and Move-out information from the table EVER and Bill start date and end date from the table ERCH.
    Once, you have all this information, then the consumption can be of 2 types : Daliy meter read and Monthly meter read (depends on the client's requirements).
    For daily consumption, you will have to consider the Profiles which can be found out with the help of the FM ISU_PROFILE_GET_EPROFVALDAY and then calculate the consumption accordingly.
    For monthly meter reads, you will have to find out the information from the Equipment or the meter installed.
    Kindly let me know in case you need any further calrifications on the same.
    Regards,
    Puneet Jhari.

  • Defaulting Payment term at Order line based on Line Bill to Customer profil

    Hi
    As per Seeded Defaulting rules payment term at Order lines is defaulting from Order Header Bill to customer profile, But as per business requirement they want payment term to default from Order line bill to customer profile
    Guess we need to build API for this and use it in OM > Setup > Rules > Defaulting we need help on how package can be setup and what parameters we can use for building this API
    Thanks
    Kamalakar.G

    Hi
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  • Error in Billing History

    When I try to view my past bill under Billing History; I get following error -  
    Error
    The requested PDF document is not yet generated.
    I am using my MSDN subscription; so the billing amount is $0 but I would still like to see how the bill looks like. And was also hoping to see my past usage details in the bill. The only usage that I could see is for the current bill.
    The error above is not really helpful in any way or I would rather say, ugly.

    RucheeG - This is a known issue which we're working to resolve.  Please see Bilal's '"Resource Not Available" errors on your Windows Azure bill' blog post:
    http://www.bilalaslam.com/2012/03/29/resource-not-available-errors-on-your-windows-azure-bill/.
    Thanks,
    Bryan
    BL

  • What is the best on line bill pay software for mac

    What is the best on line bill pay software for the Mac.  I just switched over from Windows and now realize Quicken for Mac doesnt have on-line bill pay (which in 2013 seems amazing to me).  I really dont care about any of the other features in Quicken beside the bill pay feature, so if anyone has any recommendations, it would be most appreciated.  Thanks.

    Most banks have purely website based bill pay systems.   I would ask your bank if they have one.   Those are more compatible, and more secure than third party systems.  If they are browser specific, then they are not secure.

  • Emails saying I need to change my payment details, yet billing history shows otherwise?

    I keep receiving emails from Adobe saying that I need to change or update my payment information, however, in my Adobe account payment play management, it shows recent past dates (after the dates of the emails) of billing history when I was "charged", but my bank account shows I was not charged? Which one is correct: Adobe's billing history or my bank's billing history? Do I still have my monthly membership?
    Any help is appreciated, thank you!
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    Does your Cloud subscription properly show on your account page?
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    https://www.adobe.com/account.html for subscriptions on your Adobe page
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    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
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    This is an open forum, not Adobe support... you need Adobe staff to help
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  • Where do I find billing history

    Searching over this website and I can't find billing history.  I paid and now I need to submit an expense report.  I need a copy of the bill to do that. I can go under account, billing and see how much of my minutes I've used this month, but not last months itemized bill
    thanks
    adam

    If you are the account owner, log into your account and click on teh HOME tab. There iwll be an option to VIEW YOUR BILL.
    Click on that and you will see a box with most current invoice date shown. Click on the pull down menu, choose the month you need and click View and print.

  • HT201272 I keep getting charged and I can not access billing history, what can I do?

    Can someone help me, I keep getting charged 1.99 USD and dont know why.  When I tried to look at my billing history the link does not work.

    How are you trying to view your account's purchase history ? You can only view your full purchase history via your computer's iTunes : log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it, click on that and you should then see a list of your purchases. On an iOS device you can only see a cut-down version via http://reportaproblem.apple.com
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    If you keep being charged the same amount, and if at the same frequency, then do you have any auto-renewing subscriptions : http://support.apple.com/kb/HT4098 ?

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