On my Ipod front screen it has itunes on top and the white cord on bottom and when i hook it up to my laptop it says on itunes that it is locked???? i think it frozen i dont no
plzz help me
You are in a recovery mode follow this article http://support.apple.com/kb/HT1808
If you have a backup you can restore your contents by following this article
http://support.apple.com/kb/HT1414
Is it asking for the 4 digit passcode for the ipod or the passcode for encrytion? If you can get to summary on itunes see if the encryption box is checked.
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I have downloaded itunes to my pc and converted my music library to itunes. When I hook my iphone to my computer, it says that it is syncing. However, my music libray isn't syncing to my iphone. What am I doing wrong?
Thanks,
MikeSee Recover your iTunes library from your iPod or iOS device, there are useful links in there even if you don't have a device.
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How can I fix this?
Did Apple do the work? Apple does not repair you iPod they exchange it for one they already refurbished.
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Having had several laptops with i-tunes installed i'm getting a message on my newly purchased laptop saying that I already have this installed on 5 other machines and I am unable to access i-tunes. Unfortunately the other laptops are now not in my possession any suggestions please
Individual computers can only be deauthorised directly on them, but if you've reached the 5 computer limit then you can log into your account and 'deauthorise all' (which you can do once every 12 months) and you can then authorise/reauthorise the computers that you still have and need : authorising and deauthorising.
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hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me ?
Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??
Hey there byambar,
Welcome to Apple Support Communities.
It sounds like you’re describing two issues, the first issue is related to the Zoom accessibility feature and the second issue is related to the device being disabled.
Take a look at the article linked below to learn more about Zoom and the other accessibility features on your iPhone 5.
Use Accessibility features in iOS - Apple Support
This article will help you resolve the issue with your iPhone being disabled.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Take care,
-Jason -
I have problems to sync, my Ipod touch and my Iphone 6 in a port USB 3.0. I renewed my Lap top and when I connect any of those devices they stuck on the itunes screen, but when I return to my old lap…
Hello jose mariofromsan luis potosi,
I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are saying that your iOS devices are not showing up in iTunes on your Windows computer, you may find the troubleshooting steps outlined in the following article helpful:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
On the other hand, if you are saying that your devices are only showing a Connect To iTunes icon screen, then this article may be more useful:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
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My ipod nano 6th generation has a black spot on the screen
My Ipod nano 6th generation has a black spot on the screen where it appears that it was pressed by a thumb. Do I need to replace the screen or will it eventually correct itself after pressure is removed?
Replacement silly
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I am visually impared and use the voice over feature. Somehow the screen curtain" has been turned ON and I cannot find out how to disable it withouut turning voice over OFF. I'm really in the dark now.
Thanks in advance for any helpposted.How to reset iPod
iPod Troubleshooting Assistant
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Hi my iPod touch gen 4 has stopped working properly and App Store will not load but Internet will, also you tube also won't load. Any ideas? I should probaly also add that I have also recently tried to download a screen recorder from safari and a message keeps popping up and saying that it can't verify server, even for this website
Reset the device:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
If that doesn't help, tap Settings > General > Reset > Reset All Settings
Files cannot be downloaded from Safari on an iPod touch. -
my ipod touch 1st gen has gone into recovery and wont restore because of a error 1 or something like that can someone help me quick this ipod is my little cousins and i dont want her mum to find out what happend
I have not seen a solution for error (1)
make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
can i use a 2nd iphone if i install itunes on another user account.when i tried to create a second library i messed up both phones, the second one now has all my contacts and when it sends txts it either says its my other phone or email address. i can cope with the first phone and getting it back on itunes but dont want to syn the 2nd phone until i know it is independant of the other one. Does it matter that both phones use the same itunes store account?
Deleting the account on your phone only removes if from your phone. The account and it's data remain intact and doing so will not effect your daughter's phone.
To do this, first go to Settings>iCloud on your phone and turn any synced data (contacts, calendars, etc.) to Off, and when prompted, choose to keep the data on the phone. When finished, scroll to the bottom and tap Delete Account. Then set up a new iCloud account with a different Apple ID and turn any data you want to sync with iCloud (contact, calendars, etc.) back to On. This will upload your data to your new iCloud account. -
Hello! I bought an iPod touch 3rd gen at a pawn shop and when i tried to set it up, it would not connect to my iTunes OR Wifi so that I could finish set up. Is there anything I can do to fix this before i take it back and get my money back?
Take it back for a refund.
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My ipod nano this morning has started to tell me the accessory (lightening to 30-pin adaptor) I use for playing it through my docking station is not supported. It worked fine up until last night. Does anyone know why this might be?
Clean any debris from the adapter, docking station connector and the connector on the Nano.
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Hello, well im having some problems with my ipod 4th gen it will not turn on and when i plug it in to itunes it will not come up saying i need to restore. when i try that it will not complet. the ipod will not do anything at all... please help me i havent got extra money to spend..
Just what happens when the restore does not complete?
Error message?
Does it freeze? Is so what is listed in the status bar of iTunes?
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