Online Help Related Questions

Hi
FYI there is no longer a dedicated place on Microsoft.com for online help related questions.
We are told that VS General (here) is the best place for help questions.
Note that these sites are a good place to get help on help (Microsoft and MVP presence):
http://groups.yahoo.com/group/hatt/ -- for WinHelp & HTML Help & general help discussion
http://tech.groups.yahoo.com/group/MSHelpViewer/ -- For HelpViewer help (VS 2010/2012 help; Windows 8 help)
http://tech.groups.yahoo.com/group/MSHelp2/ -- For MS Help 2.x help (VS 2002/2003/2005/2008 help)
Feel free to ask questions on this thread if you need to. At least then we can find your post.
You can also email the VS/MSDN help team directly -- [email protected]
Please let them know how you feel about the lack of support for Online Help in the forums.
Rob
www.helpmvp.com -- Various Help resources
Rob Chandler Help MVP www.helpwareGroup.com | mshcmigrate.helpmvp.com | hv2.helpmvp.com

Actually, we cannot (at least anymore) directly email the team. I tried and got a reject from the mail server. So, I'm going to post here so I can feel better knowing I said something and then I can get back to programming :-)
Ok, I’ve been developing Windows apps since Win 3.1 (yeah, a long time) and have always admired the Microsoft attitude towards Developers and it’s desire to educate and empower R&D.
So, I’m wondering what’s going on? Why am I being asked to have an account to develop anything for MY own PC? Why am I being asked for my Microsoft account password, repeatedly, when I’m just looking up documentation on UserControl or C3 keywords…
repeatedly? This is nothing short of annoying and it gives me pause and concern about the ecosystem. Is the plan to lock down programmer’s capabilities, knowledge and tools?
I’m involved in the TAP program for Windows 10 and have voiced concerns in the same category with regard to installation and deployment of Universal Apps. Security is not a reasonable excuse. Some of us love to program and actually
control their PCs. We are not planning to sell everything we write on the Windows Store. What happened to programming something cool for your home network or just for friends? We need, and used to have, Microsoft’s support in doing
this sort of thing. Documentation and tools are more important now than ever. I’m saddened to see the direction things are heading…
If there is a sane reason I’m being badgered to ‘log in’ to read .NET documentation every hour, please share. If not, please consider lobbying to get things back on track.
Thanks

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Search Help related question

Dear Friends,
I have schedule ID and description field in my transaction.
I added the search help for Schedule ID field and in this help schedule description is also showing.
when we select any value from search help schedule ID field is automatically filled by that id but
schedule description field is remail empty.
i want to fill schedule descrption field accordingly.
Can you please help me to sort out this problem.
Regards
Malik

Hi,
there are different ways in which this is possible. To tell you a solution that is apt for you , can you tell me how you have assigned the search help and the screen field? Have you given the screen field name as a normal variable, or is it dictionary_table name - field name , or is it work_area-fieldname?
Regards,
Suzie

I want to check all functions of PCI 6534.I have read the user manual..I have some memory related questions.Please help me for that.

I want to check all functions of PCI 6534.I have read the user manual..I have some memory related questions.Please help me for that.
1.)If i am using the continuous output mode.and the size of generated data is less than 32 MB.If i want to preload the memory,what should i do?I want that first of all i load all my data to onboard memory & then i want to make start the transfer between 6534 & peripheral.Is it possible?As per me it should be.Plz tell me how should i do this?I think that in normal procedure the transfer between 6534-peripheral & outputting data from pc buffer to onboard memory works parallely.But i don't want this.Is it poss
ible?
(2).Similarly in finite input operation(pattern I/O) is it possible to preload the memory and then i read it?Because i think that the PC memory will be loaded automatically when 6534 acquires the data and then when we use DIO read vi the pc buffer data will be transferred to application buffer.If this is true,i do not want this.Is it possible?
(3) One more question is there if i am using normal operation onboard memory will be used bydefault right?Now if i want to use DMA and if i have data of 512 bytes to acquire.How will it work and how should i do it?Please tell me the sequence of operations.As per my knowledge in normal DMA operation we have 32 Bytes FIFO is there so after acquisition of 32 bytes only i can read it.How it will known to me that 32 bytes acquisition is complete?Next,If i want to acquire each byte separately using DMA interrupts what should i do?Provide me the name of sourse from which i can get details about onboard memory & DMA process of 6534 specifically
(4).In 6534 pattern Input mode,if i want to but only 10 bits of data.and i don't want to waste any data line what should i do?

Hi Vishal,
I'll try to answer your questions as best I can.
1) It is definitely possible to preload data to the 32MB memory (per group) and start the acquisition after you have preloaded the memory. There are example programs on ni.com/support under Example Code for pattern generation and the 6534 that demonstrate which functions to use for this. Also, if your PC memory buffer is less than 32MB, it will automatically be loaded to the card. If you are in continuous mode however, you can choose to loop using the on-board memory or you can constantly be reading the PC memory buffer as you update it with your application environment.
2) Yes, your data will automatically be loaded into the card's onboard memory. It will however be transferred as quickly as possible to the DMA FIFO on the card and then transferred to the PC memory buffer through DMA. It is not going to wait until the whole onboard memory is filled before it transfers. It will transfer throughout the acquisition process.
3) Vishal, searching the example programs will give you many of the details of programming this type of application. I don't know you application software so I can't give you the exact functions but it is easiest to look at the examples on the net (or the shipping examples with your software). Now if you are acquiring 512 bytes of data, you will start to fill your onboard memory and at the same time, data will be sent to the DMA FIFO. When the FIFO is ready to send data to the PC memory buffer, it will (the exact algorithm is dependent on many things regarding how large the DMA packet is etc.).
4) If I understand you correctly, you want to know if you waste the other 6 bits if you only need to acquire on 10 lines. The answer to this is Yes. Although you are only acquiring 10 bits, it is acquired as a complete word (16bits) and packed and sent using DMA. You application software (NI-DAQ driver) will filter out the last 6 bits of non-data.
Hope that answers your questions. Once again, the example code on the NI site is a great place to start this type of project. Have a good day.
Ron

USELESS ONLINE HELP FACILITIES For all the amazing productivity aids that APPLE offers the world I have to report that their online support service is worse than useless and has recently been the source of immense time wasting and irritation.

USELESS ONLINE HELP FACILITIES
For all the amazing productivity aids that APPLE offers the world I have to report that their online support service is worse than useless and has recently been the source of immense time wasting and irritation.
Incident 1. Since many months attempts to download new and updated APPs produced a response – Apple ID Disabled. I had no time to consult an APPLE Store due to work in distant lands. When I finally visited yesterday I was told that as my IPAD has been reported as stolen, and APPLE in its wisdom had blocked its usage! I am not sure how they became so misinformed and nobody every advised me while with a few swift moves APPLE could have located me by email address or SKYPE.
Incident 2. Once the above anomaly had been fixed I tried to down load a newspaper and diligently input my address, credit card number and personal data. Repeatedly I was advised that my Credit Card was invalid and my postal code was incorrect! Really!
I was left to guess that having moved from UK to the US I should have advised APPLE! Not being told of this requirement brought about a second visit to APPLE Store in the same day to waste both mine and their time with a routine anomaly. How parochial in the context of a globalized world!
In each case I tried to resolve the issues using online access to a help line and by calling by phone at the numbers on the APPLE Website. In each of four separate occasions I diligently went through the routine and ended up with a message that thanked me for contacting Apple followed by a polite ‘Good Bye’!
In desperation I went to an Apple Store for the second time in a day as it is close to where I live when I am not working. On both occasions I was courteously attended to by Apple Staff.
However, my work is usually far away from the US and it is generally many thousands of miles to the nearest Apple Store therefore online help is viewed as imperative if one is to resolve issues away from home.
Why can Apple not provide a clearly marked EMAIL address and Telephone number at a Help Desk with real people to respond to requests for help? It would cost nothing in relative terms and might restore my high level of anti-APPLE sentiment that these two recent events have provoked.
Peter Hanney
Miami, Fl.

Why can Apple not provide a clearly marked EMAIL address and Telephone number at a Help Desk with real people to respond to requests for help?
If that is your question, the answer is at the bottom right of this web page. It is clearly marked "Contact Us" and is the best way, really the only way, to contact Apple.
If there were a publicly posted email address for concerns such as yours, it would be quickly filled with spam in about three minutes, thereby becoming instantly useless to you and everyone else. Apple would need to change it hourly, if not more often. That is also the reason you ought not to post your name, location, and what appears to be your iPad's serial number on this publicly viewable website.
Apple does not respond here and I can find no other questions for your fellow Apple users to answer.

Coding advice needed for moving from CHM to 'true' Online Help

Apologies in advance if this is the incorrect forum for these questions. Apologies also if this is a little off-topic; I’m a tech-writer, and I use RoboHelp, but my questions are related to the underlying code that calls my Help files.
Currently we produce Help in RoboHelp 10, exporting it as a CHM, and we’re looking to provide this content online.
Our applications are written in a combination of VO (Visual Objects) and .NET (we’re slowly moving all the content over to .NET). This means that some of the Context ID calls to the Help .CHM are written in VO, others in .NET.
The plan is to modify these calls so that instead of calling a CHM file, they point to a web page address. Can anyone point me in the direction of some help regarding this? I’d really love to see some coding examples of where others are doing this same call to a web page.
The majority of our users have permanent online access. However, there are occasions where they might do an export of a patient’s data (our users are Doctors) and travel on-site, doing a ‘home visit’ for example. We have numerous users who live in remote regions of the country where there is poor or no Internet access. In such circumstances we need the code to detect that there’s no Internet access, and instead of trying to call a web page of Help content, the included local CHM file is called instead (i.e. the ‘traditional’ method of using a Context ID to display a locally-stored CHM Help file). Has anyone done this? I’d really like to see some code examples.

Colum is correct that WebHelp will give you an online help format but it will not be viewable from your server without a connection and that is one of your requirements. What you are looking for is known as Airplane help so that the user gets the latest online help when they have a connection and a perhaps older version when they are not.
How to do that with AIR Help is described on my site but my concern in pointing you in that direction is that I have not seen any new development on that help format. You need the same option with WebHelp and CHM help. I don't have a workflow for setting that up.
There is general information about calling help on my site and you will also find very good information at http://www.wvanweelden.eu
See www.grainge.org for RoboHelp and Authoring tips
@petergrainge

Online Help Not Working--Also Need Tutuorials

I have Labview 6, running on Windows NT. I also have a book-based tutorial
on hand, which is VERY necessary, because I am a BIG-TIME newbie with
Labview.
Anyhow, I was trying to activate Online Help. At one screen, I tried
clicking a Question mark which is labeled "Other help," which presumably is
online. However, clicking on it produces nothing. Also, "online reference"
is not in the Help "drop-down" menu, as it appears in the tutorial book
(which I THINK is based on Version 5, not my Version 6).
Anyway, I am trying to find online help within the menu structure. Where
would one find it in Version 6?
Lastly, I am a BIG-TIME newbie with Labview. Where's the best web site to
locate tututorials, and are there
seminars which teach the program which
don't cost quite $1000?
Larry

Hello Larry,
In LabVIEW 6.0, you can access the online help by selecting Help»Contents and Index.
You also can display the Context Help window by pressing Ctrl-H. The Context Help window displays brief information about objects on the front panel or block diagram as you move the cursor over them. If the More Help button at the bottom of this window is enabled (not dimmed), you can click the button to launch the online help topic to a related topic with detailed information about that object.
Sincerely,
Kelly Holmes
LabVIEW Documentation Team
Kelly H
LabVIEW Documentation
National Instruments

My iPhone 5 is not being recognized by my iMac. All my other devices, including iPod and iPad are recognized with no sync problems. I've tried every approach with online help as well as an Apple advisor by phone. Help?

My iPhone 5 is not being recognized by my iMac. All my other devices, including iPod and iPad are recognized with no sync problems. I've tried every approach with online help as well as an Apple advisor by phone. Help? Any other suggestions other than going to an Apple Store?

Back to life**
Oh I know there are many other vocabulary mistakes but never mind them I was just too excited when I wrote all of that while typing very quickly
P.S: if you have any question then ask and please do tell me if it works or not with u but I'm definitely sure it'll work so tell me this and we'll get excited together
Also if you have an experience to share then do share it as well please.
Peace

My IPod nano (older version) is frozen, so I can't do anything, and all of the online "help" things say that the IPod icon should appear under "Devices" but it's not, and because the IPod's frozen... What should I do???

My IPod nano (older version) is frozen, so I can't do anything, and all of the online "help" things say that the IPod icon should appear under "Devices" but it's not, and because the IPod's frozen... What should I do???
<What's the difference between a message and a question?>

Which older model iPod Nano do you have? iPod Models
Read the user manual for a solution - iPod Manuals
A question ends with a "?" mark and a message ends with a "." period.

Adobe Reader 11 - online help

Hello,
my version is: Adobe Reader 11.0.2
my question: when I open online help, I get the error:
"Online Help content cannot be displayed. Verify you can launch your web browser and have access to the Internet.
I found a solution (registry key) under link http://helpx.adobe.com/acrobat/kb/error-online-help-content-cannot.htmlry key does
the registry key doesn't work under 11.0.2 or 11.0.3
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Adobe\Acrobat Reader\10.0\FeatureState]
"3179427"=dword:00000001
do someone know a solution/registry key für Adobe Reader 11?????
thanks K.W.

The correct link is http://helpx.adobe.com/acrobat/kb/error-online-help-content-cannot.html
For Reader X change the registry key from 10.0 to 11.0

Online Help for Oracle HRMS Self Service System

I am looking into developing context-sensitive online help for an Oracle HRMS Self Service application. There is currently no online help for the application; all help is provided in printed and online docs, so users are having trouble navigating to the info they need. Help is needed! My initial questions are:
Would I need to create OHJ or OHW?
Could I use RoboHelp to develop the content?
Is there a reference document you can point me to?
Thanks
Belinda

Hi Belinda,
You would create Oracle Help, and then deploy it using OHJ or OHW.
The format of the help is the same. There is nothing specific that needs to be done for one or the other. If your system i s a Web application, you would use OHW and otherwise, you would use OHJ.
You can read more about Oracle Help on OTN at http://www.oracle.com/technology/tech/java/help/index.html.
(Read the FAQ for more information about the choice between OHJ and OHW.)
Personally, I would not recommend RoboHelp to create Oracle Help. RoboHelp has a lot of nice features, but the Oracle Help output feature is fairly buggy, especially if you are creating a large helpset, or a helpset that has subhelpsets.
At Oracle, a lot of help development is done using DreamWeaver and an in-house build tool, called the Oracle Help Build Tool. This is available for free. Send me a mail ([email protected]) if you want a copy.
Regards,
Pete

How to fix Online help issue with F1

Dear All,
I think you already know this issue : when using a proxy, Online help is not working on Adobe Reader XI.
message displayed : "Online Help content cannot be displayed. Verify you can launch your web browser and have access to the Internet."
I already checked on this forum and tried some things to fix this, but without any success :
- try to add the registry key FeatureState -> not working
- check if IE is correctly defined as default browser -> it is
Accessing Online help from the Help menu was by passed by the following .js :
app.addMenuItem({
cName: "MyHelp", cUser: "Adobe Reader XI Help...",
cParent: "Help",
cExec: "app.launchURL('http://helpx.adobe.com/reader.html');",
nPos: 0
But, the message still appears when pressing F1 shortcut.
Details : Adobe reader 10.0.06 packaged through an administrative installation et customized with Adobe Customisation Tool
I tried to install directly from the setup.exe to be sure that was not caused by my package, and the issue is still the same.
I'm an application packager for the European Court of Auditors and we want that Help works through F1 shortcut. This is mandatory for me.
Thank you in advance for your help.

Timo Hahn wrote:
There is a problem with autoHeightRows and columnStretching used together in 11gR1.
Have you tried without columnStretching?
Or have you tried if it works in 11gr2?
TimoHi Timo, Thank you very much for taking time to respond to my question.. :)
Back to my question...
I tried removing the columnStretching although my requirement really requires this but no effect really happens even if I remove this.
Based on my investigation on the generated HTML, I notice the following items:
1. A table is being wrapped in a div that is being set at a fixed height.
2. On first load, if your autoheight rows is set to 6, the framework is setting a height of 96px to the div. This height would almost cut the last row of the table.
3. If you try to refresh the page or try to re-PPR the component, the framework resets it to 102px which causes the last row to be fully displayed.
My only concern is that IE is perfectly displaying this while Chrome and FF are having problem.
Based on my understanding, the framework is messing up the height only on first load. Not sure but this is how I see it. I am really not confident also on my findings
and I would most likely hear other's comment.
Thanks.

In which Board we need to post cRIO related Questions?

sir,
In which board do i need to post cRIO related Questions and doubts regarding my application with cRIO .Please help me previously i have posted in motion control drives as my application is related to motor control using cRIO.bu i am not getting any reply .i couldnt find any cRIO related board in select board option.
Solved!
Go to Solution.

Hi illa,
You can post your query under the Real Time Measurement and Control
http://forums.ni.com/t5/Real-Time-Measurement-and/bd-p/280

Finding difficulty in using Acrobat Editor, need some tutorials or online help in editing pdf's

finding difficulty in using Acrobat Editor, need some tutorials or online help in editing pdf's

Press F1 within the application to open the Help section.
If you have specific questions ask them in the Acrobat forums (this is the Reader forum).

Does CQ facilitate the development or integration of online help?

My company has used CQ5 to develop API portals. I want to develop a context-sensitive online-help system for those portals. Does CQ facilitate the development of online help for those portals? Does it facility the integration of my online-help system with those portals?

thats a good question. i havent found a "email us" section on the website. i was planning on emailing them untilk i found this. Perhaps a site enhancement would be to add email us.

Error "Online Help content cannot be displayed" | Acrobat XI

Hi,
I receive the error message "Online Help content cannot be displayed" in Adobe Reader/Acrobat XI when I try to open it.
For Version 10.1.4 there is a Regestry fix: http://helpx.adobe.com/acrobat/kb/error-online-help-content-cannot.html
Is there a similar solution for Adobe Reader/Acrobat XI?
I tried to replace the Version Number already, but there is no change.
Additional question: Are there still problems with the Proxy Server in Adobe Reader/Acrobat XI?
Thanks you for your help in advance.
Regards,
Dirk

I think you are looking for this PDF which is called "Adobe PDF Creation Settings".
http://www.adobe.com/content/dam/Adobe/en/devnet/acrobat/pdfs/PDFCreationSettings_v9.pdf
Here is the PDFMark Reference.
http://www.adobe.com/content/dam/Adobe/en/devnet/acrobat/pdfs/pdfmarkReference_v9.pdf

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