Online Order from Adobe Store!

Last Friday I've placed an order in the Adobe Store by credit card and after this processe I've received an e-mail with the order confirmation with this message: We are currently experiencing issues with our order processing system. Your order will be reviewed and processed shortly. Withnin 24 hours you will receive an email with the status of your order... I didn't receive any other order confirmation of this procces and also I didn't received any answer to my e-mails. What should I do to get Photoshop a.s.a.p. ?

Hello,
There is no problem with the credit card. I have the order no. (#AD001624496EU) from the Adobe Store but I didn't receive the license for the photoshop or any other confirmation.
Best regards,
Cristian

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RESET Apple password to install updates and order from Apple Store

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Not sure which password you mean. This is for the admin password for the computer. Then is instruction for your Apple ID and password.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
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     Or see:
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       OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
     Mac OS X 10.6- If you forget your administrator password,
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    How To Create A New Administrator Account - Hack Mac
Alternatives for Help Resetting Security Questions and/or Rescue Mail
     1. If you have a rescue email address or a Security Questions issue, then see:
         If you forgot the answers to your Apple ID security questions - Apple Support.
         Manage your Apple ID primary, rescue, alternate, and notification email addresses - Apple Support
     2. Fill out and submit this form. Select the topic, Account Security. You must
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Order from hongkong store

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Contact the Hong Kong store - we can't help you from here as we are all just fellow users like yourself!

Cautionary tale re phone orders at Adobe Store

I ordered Creative Suite Design Standard from the adobe store by phone on October 23rd and have learned some things that have disappointed me: They don't send out tracking numbers for shipments after phone orders; if a shipment disappears they make it your responsibility to deal with Fed Ex to find out what happened to it. When Fed Ex declares the shipment lost it still requires argument to get a replacement shipped out and they charge you for shipping again. To learn this required 5 emails on the store's online form (none of which have been answered despite a promised 24 hour turn around) and 6 phone calls. I was told on 11/7 that a replacement was being shipped out but that I would need to call back to get the tracking number. I called back on the 10th only to be told after 2 calls and talking to three different people that it wouldn't be shipped until the 12th so I would have to call after that and that I was being charged shipping again.
I remain skeptical and disillusioned at this point. I don't know if I am just unlucky or if the individual customer is no longer important - I am just a hobbyist but I do keep current with photoshop and had decided to expand to the design studio. I realize that the lost product was beyond Adobe's control - but I would assume they have more resources for dealing with Fed Ex than I do and that until I receive the shipment it is Adobe's responsibility - or that at least they would make some effort to keep me satisfied.

Peter,
Sometimes you've gotta just make a good argument. Ask again for a supervisor (although they may not be anxious to do it, and you may wind up on hold for a bit) -- insist on it; tell 'em you'll wait -- as the front line customer support has been unable to resolve this.
Keep your cool and ask the supervisor to please look at this from your standpoint. I mean, you've been seriously inconvenienced, and you've spent considerable time trying to get this resolved. You're not asking for much -- but for free shipping as Adobe is currently offering, plus a refund or credit of shipping charges from the lost shipment, and you'll feel compensated for all the trouble you've been put for. And let the supervisor know you're a big fan of Adobe software.
Over the years, I've been through this kind of scenario more times than I care to count with a number of businesses. And the majority of the time, if I'm reasonable, and I speak to a supervisor or manager, I get what I want.
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Anyone order from Apple Store getting anywhere?

Hi all:
I was already booked on a trip to the East Coast when I heard that the iPhone was going to be released on the 29th and figured it wouldn't be a huge deal as I'd just order online and have it waiting for me when I got home (optimistically believing the stories of Apple laying in a sizable inventory). Unfortunately when I went to do so I saw the 2-4 week expected ship date and called Apple only to be told pretty much nothing (politely but nothing all the same). So has anyone ordered online and had their order move forward at all? I've seen some other posts that indicate that other people had called and heard that the phones would actually ship early in the coming week but I just though I'd ask here to see if anyone had heard anything different.
Of course after reading the problems that some people are having with activation and with me wanting to port my old number but it would still be nice to know when I might expect to have my phone.

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Hi guys
I purchased helvetica light bold from the adobe store and made sure that I chose the mac font option and after I unzipped the folder it was in a .afm format which I cannot seem to use?
I use Linotype font manager and it tells me there is no usable info in the file?
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Private Message

Cannot view order tracking page for items ordered from Apple store!

I have just ordered a Mac Mini from the Apple UK store, and the order page shows it is being handled by "FLEX POSTAL & HUB NL", whose tracking page is at https://www.iec-logistics.com/apps/tracktrace/trk_tracking.asp.
The problem is that when I enter my tracking details, the very nexy screen gives me a blank page, because Safari cannot render the page source, which seems to be simple Javascript. This is because the site is only compatible with Microsoft Internet Explorer!

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Where in UK is the main warehouse of Apple?? the place where they shipped online orders from.. thanks!

I ordered an iPad online and they shipped it today.. the estimated delivery date will be on 5th of this month but they said it could be earlier than that.. just a thought that if the warehouse is near my place i could receive my new iPad today.. thanks!

Location of the shipping origin often makes no difference as to the delivery date, as many carriers move goods though a central distribution point, often quite a distance from the origin and delivery date. So even if you determine the origin point, that may well not provide any useful information for determing the actual delivery date.
This forum is for questions about using iPads in large organizations, by the way. Shipping questions are best addressed to your carrier or the vendor from whom you ordered your product.
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What if you can't sign in to your order from Apple Store?

I can't sign in to Apple Store with my Apple ID; I can sign in everywhere else except there.
I have a $1,151.00 order pending, and it's shown there when I enter order number, but then to make changes or correct the address (and many other things) it asks you to enter with your Apple ID. I try this but my order is not shown there.
And of course there's absolutely no email address where you can send questions for such a problem; in fact, there's not even a forum for Apple Store where you can POST a question like the one I'm posting here. (I just posted it here, in desperation, because it's iPads that are part of my order; no where else to ask such a question !!!)
Does anyone know what I could do? I cannot call the phone number because I'm out of the country. I have to do everything via email and forum postings.
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Is there some family member in the stores that can call for you?
Have you emailed Apple to see if they'd research it for you?
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How do you check the status of your order if you ordered from ATT store?

I ordered on July the 2nd, but have no idea how to check my order's status. Any help would be greatly appreciated. Thanks.

Go to AT&T order status page. You can search by your order number (which they should have provided you at the store) or by the phone number you provided them at the store. If you're a current customer, it would be your current number.
G
https://www.wireless.att.com/order_status/

I has been order and cancelled why and this is my first time to order from apple store

I order an iPad mini and it has been cancelled and this is my first time to order what the reson for cancellation

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HT204088 please tell me how to cancel latest purchased order from app store

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All purchases are considered final - you can try contacting iTunes support, but they might not refund or credit your account : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

Had Trouble Downloading the .dng from Adobe Store...Mac.

Just want to give a heads up to everyone...well at least to everyone on Mac with latest OS 10.4.8.
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Holding down the OPTION key while clicking the download link did not work.
Now to have some fun with Lightroom....

It is probably the lone file mentioned here. It's an image of a model in a white dress with twirling lace.
No I can't post it...only Adobe can!
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Online Order from Adobe Store!

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