Online services problem

I have already for some days problems with sharing video via Youtube. After a while message. On line services encountered a problem. I dont have this problem when I share via Vimeo.
How do I fix this problem with Adobe Premiere Elements 12? I have notified that others had same problem with previous versions. But I did not find a solution.

Joop Pillac
It is 5:29 pm Sunday March 23, 2014 where I am. At this moment the upload to YouTube failures to YouTube from within at least versions 10,11, and 12 remain the same...same Online Services error end result. The Vimeo upload from within Premiere Elements remains OK.
But, I do not know if I am detecting "work in progress" by the party or parties responsible for this situation/a ray of hope.
Prior to this moment, when I tried to start the YouTube feature by clicking on the Next button in the following screenshot, I would be left staring at the Next button
until the following Online Services error message appeared several seconds to a minute later.
But now, I can get beyond the Next button to get to the following before the Online Services error message appears.
Progress?
More news as it develops.
Thanks for the follow ups.
ATR

Similar Messages

Online service problem

purchased pdf to word upload for $21.etc when i tried to use it in reader xi, it did not know i had the service.
how do i get the service started??? thanks
john

Did you sign in? If you need more help → http://forums.adobe.com/community/exportpdf

Check online for broadband service problems in you...

Hi Everyone
If you have a broadband issue it's possible that there could be a temporary problem at your local exchange that is affecting every broadband connection in your area.
You can check this on our broadband service status page:
Check online for broadband service problems in your area
The service status page can be used to check if the internet and telephone network is OK in your area. It provides a list of known issues and planned engineering works and is updated regularly.
If a problem affecting your area has only recently been resolved, you may still need to restart your modem or router to restore your broadband service.
Thx
Kerry
Retired BTCare Community Manager - StephanieG and SeanD are your new Community Managers
If you like a post, or want to say thanks for a helpful answer, please click on the Ratings star on the left-hand side of the post.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Hi,
According to your description, I understand that the issue happens to several PCs with Outlook 2010.
I noticed that you have done several troubleshooting about the Outlook crash issue. I suggest we can install Outlook 2013 in a new computer and check whether the issue happens in Outlook 2013.
If the issue doesn’t happen in Outlook 2013, please update your Outlook 2010 to the latest patches and service packs and check whether the issue persists.
Regards,
Winnie Liang
TechNet Community Support

Welcome to the online services board!

Welcome to the board dedicated to Nokia's internet-based services, previously known as Ovi.
This section is meant for discussing the online services offered by Nokia which are not covered by another specific board, and includes NOkia Store and Nokia Contacts.
Nokia Support Discussions is a primarily a user-to-user forum, our teams cannot help with questions related to your individual accounr. So if you wish to contact Nokia directly, or if you have any problems with your Nokia Account details, please visit the "Contact Us" section of this website to find the contact information to Nokia Care.
Do not post any personal information, such as your email address, phone IMEI number or credit card number here.
We hope that you will enjoy Nokia's online services!
Vandelay & the whole Nokia Support Discussions team
I wrote all my posts from 2005-2011 as an "Admin" for this community. I still work for Nokia as an external consultant, so my rank in all posts is now "Employee".

Hi, ... I have never done this and are a little scare about puting info out there. not sure what to do?

?Error message when opening PE11. (online services could not be initialized. Please reinstall)

When opening PE 11, error message : online services could not be initialized. Please reinstall appears. Reinstalls does not fix problem. What do I do next?

You should be able to launch without ols. Can you try directly from the application in the following location:
C:\Program Files(x86)\Adobe\Photoshop Elements 11
Double click on:
PhotoshopElementsEditor.exe
Let us know if that works.
If not, try downloading the missing file from the following link (it says PSE10 but should work) and unzip the folder to extract the file and drag it into the assets folder.
http://helpx.adobe.com/photoshop-elements/kb/welcome-screen-keeps-running-auto.html
If that doesn’t work I would suggest uninstalling via the control panel and installing from a fresh download. You can download the free trial from this link and then validate with your serial number.
http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us&PID=2159997

Gamecenter error: connecting to online services on call of duty black ops zombies for iOS.

So I got this new app 3 months ago called Black ops call of duty : zombies. And I LOVE it!! But every time I try to join an online game, wether it be map vote, single map, 2-4 players, restarting my phone... What happens is it takes me to the gamecenter connect page, where it connects me with another player, but after a few seconds, it takes me into the multiplayer lobby, and then pulls up a message saying "connecting to online services" and it does that for a minute before saying "error joining room" and makes me quit the online game, leaving the other person kicked off the server because the other person (me) left or was kicked, I do NOT want to jailbreak my iPhone for this problem, and I am very experienced with iPhones and other electronics, both apple and Microsoft, if there is anyone who knows how I can fix this problem WITHOUT jail breaking my phone or paying money.. (Maybe ill pay money, it depends...) then Please tell me! It has done this to me EVERYTIME for the past 3 months, and still does... So please help!

I don't think it's an issue on the phone. you may need to contact the app developer. Make sure that the app you are using is not associated on your game center account.

Customer Service Problems

After fighting with Verizon customer service over two service issues without any possibility of resolution I am canceling my account.
I’m doing this reluctantly because as a long-term shareholder of Verizon I would like to see the company succeed and keep profitable. Yet I am appalled by the cavalier, disrespectful, obstructionist treatment from your staff in dealing with customer service problems. When you were just the telephone company and operated as a monopoly in a regulated industry, you had to take customer issues seriously.   Now that you are an unregulated telecommunications giant it seems that you don’t feel the need to respond to your customers. Someone in your company needs to hear this and put a stop to these destructive business practices.
In brief, the first issue involved arranging a service call for interruption of internet service. The entire process kept me on the phone for a total of 3 hours over several days. I have given up my land line and use a cell phone exclusively. Verizon’s communication systems and staffing levels caused me to wait on hold for 10-15 for each person that I spoke to. Then each conversation averaged 10 minutes.   In addition, I was transferred to different departments but I did not understand the reason for the transfers. Then the pattern of hold-talk-transfer began again. Several times my calls were dropped necessitating more repeats of the hold-talk-transfer pattern. Some of your staff were South Asian and they either garbled or misunderstood English, thus prolonging the conversation beyond the average of 10 minutes.   During that time I incurred cell phone charges of $.45/ minute.
After the service was restored I called Verizon customer service and asked for a service credit to compensate me for those out-of-pocket expenses over and above 30 minutes which I consider to be a reasonable amount of time to arrange a service call. They denied any responsibility for the amount of time it took to arrange the service call or the amount of time to complain about their service. I was not happy with the outcome so I requested to speak with someone who was a decision maker and had authority to negotiate a settlement. I also asked to have them communicate with me through email. I was told that communicating through email was not possible. These calls followed the same pattern of hold-talk-transfer averaging 30 minutes each. I repeated myself to 3 or 4 people who wrote down my complaint before I got to a manager who had decision making authority. The manager denied any responsibility for the amount of time it took to arrange the service call and would not authorize a service credit.
The second issue involved billing. I signed up for auto-pay to have my monthly bill deducted directly from my bank account. Verizon’s computer system deducted the bill twice, overdrawing my account. I incurred a bank overcharge fee. The same pattern of hold-talk-transfer began for this complaint as well. The customer service staff refused to take responsibility for this error as well. Their solution required me to spend more time and incur extra expenses. I had to repeat myself to 3 or 4 complaint takers before I reached the same manager who denied my first request. He denied any responsibility for this billing problem too.   I had to have my bank retrieve the money under a fraud compliant.
Verizon is one of the largest *communications* corporations in the world.  If your internal systems can't handle customer service calls in a reasonable amount of time, then there is a problem. If your customer service staff is unwilling to take responsibility for such inadequacies and solve the issues that emerge from them, then there is a problem. If a customer has to contact the CEO of the company to try to resolve two service related issues, then there is a problem. When all of those actions prove inadequate, then there is a *communications* problem.
Customer service has flagged my account and put me down as a “problem” customer. Instead of offering even a token settlement, they are prepared to stonewall me by maintaining that the company is just not at fault and that they tried to solve the problems but I wouldn’t cooperate or accept their solutions. Early on in the process, if someone told me that Verizon messed up just a little, but still couldn’t compensate me, I would have accepted that, albeit reluctantly, and dropped the matter.
This is not the way I do business and I resent it when others don’t feel the need to honor any kind of code. I grew up working in my family’s retail liquor store. From the time I was a kid I learned four customer service lessons that I’ve carried over into my adult life:
Admit when you are wrong and try to make up for the mistake.
Never argue with a customer over small things.
Listen to the compliant and don’t just dismiss it out-of-hand
Try to make things right even though you may not be directly responsible for problem.
For my two problems, Verizon customer service staff didn’t even come close to following these common sense rules. I’ve learned that if you ask their customer service people they will repeat back to you some type of business code that they say they operate under. But their behavior tells a different story.
Unfortunately when I spoke with {edited for privacy} of the Executive Presidential Appeals office, I was taken somewhat aback by his manner and demeanor, which was coarse and inappropriate for a customer service discussion, and which I found personally offensive. He and members of his staff agreed to send me emails specifying which part of the Terms of Service they based their decisions on. To date I have not received the communications they promised.
Is this the image of your company that you want the public to see? Are you willing to just shrug off these complaints as an isolated case that is too small to concern yourself about? I’m afraid the answer will be yes. Not only do you feel that you are too big to fail, but you are too big to care.   Customer service means solving problems not manufacturing bad will and resentment.
My purpose in writing this note has been twofold: to make one last effort to solve my problem and to hope that someone will take note about the issues about customer service practices that are harmful to the company. I'd be happy to speak with someone with real authority to deal
with my issues but have no interest in repeating my past experiences.
It's too bad that this had to happen since the solution could have been so easy and simple.
I plan to publish some form of this letter and distribute it to the public.
Solved!
Go to Solution.

Therefore, I request to please clear this unacceptable due balance, and contact Experian to removed and clarified the mistake in my credit report.
RE:  Cancellation fee charged on internet DSL service charged by mistake. {edited for privacy}
A $65 balance remain for a cancellation fee on internet DSL service, by Verizon New York mistake.
In February of 2010, I set up my phone and TV in a vacation plan but keep my internet service active. After a month I had a vacation plan, suddenly without notification, my internet service was suspended and a cancellation fee was issued.
My final statement was $ 24.47. I cleared a check from Verizon.
I contacted Verizon online to request connect my internet service and discuss the issue on the cancellation fee. The response was that I should pay the internet cancellation fee, and paid a new activation.
After fighting with Verizon customer service over the unacceptable fee charge service issue without any possibility of resolution I cancel my home phone which was in a vacation plan.
Later I kept receiving the statement with this cancellation fee every month. I called and discussed the issue more than 6 times during the next 6 months, The entire process kept me on the phone for a total of 2 hours over several months. The costumer representatives responded that the issue was in an investigation.
Later,  a Collector company start chasing me to get the $65 paid. Phone number: {edited for privacy}, Inclusive, they made an offer to reduce the amount if I accept to pay or contact Verizon to request a clarification.
By the end of the year, I contacted Verizon costumer services one more time but the representative stated that the account is not visible anymore.
Convinced that the problem on this account was resolved, the second week of November, I called Verizon to reestablish my account with a new home phone number and Internet DSL connection.
The answer was that  following Verizon policy I was unable to get a new account if a balance remain.
After I explained the events, a manager (non-identified) who spoke to me by phone told me that Verizon will investigate the issue and I should wait for approval.
On November 16, my account was confirmed approved and clear of debt, therefore, Verizon welcome me back with Home phone and internet DSL Service and confirmation on my online registration.
New number:{edited for privacy} ; Email:{edited for privacy}
Also, during the months of January and February 2010, Verizon New York, made other charges mistakes in my account (See details below) that have been resolved with an apologize and a refund.
Events that prove the lack of training and support Verizon customer and billing service have.
Chronology of the emails exchanged between Verizon Ecenter and myself after I requested investigation with the charges.
01/10/10   I have contacted Verizon customer support regarding of a mistake in my internet service statement.Tracking # 430824. Reference: Duplicate charges for Internet Security suites service.
1/12/10 Verizon eCenter responded. Angela. ' Apologized for the inconvenience. 'The cancellation and credit will appear on the next bill'.
2/08/10 Verizon eCenter responded. Cheniqua. 'I have issued a credit of $6.52 for a Verizon internet security suite charges'; your internet charges
2/04/10 I have contacted Verizon customer support in regard of clarification in my Direct TV  statement.
Tracking # {edited for privacy}. Reference: Balance from Direct TV due to my recently requesting vacation plan.
2/06/10 Verizon eCenter responded (John) Verizon Bill statement: February 26 = $6,73 paid
2/06/10 I have contacted Verizon customer support in regard of a mistake in my home phone statement.
Reference: By mistake, international fee in my home phone (inactive line/vacation plan) was charged.
Tracking # {edited for privacy}
2/08/10 Verizon eCenter responded. (Linnette) 'I apologize for the error'.
A credit for the international plan has been applied to your account and will appear on the next statement.'
2/08/10 Verizon eCenter responded (Cheniqua) 'The regional essential calling plan does not qualify for a discount during vacation suspension. Which prove that my home phone was in a vacation plan.
2/15/10 I have contacted Verizon customer support in regard of a non-notified, neither requested suddenly suspension on my internet DSL service and charged a cancellation fee for this suspension.
Tracking # {edited for privacy}
2/16/10 Verizon eCenter responded (Michael) I am sorry for the inconvenience you have experienced.
Please contact our Consumer Sales and Solutions Center directly at 1-800-Verizon or (800) 837-4966
Monday through Friday between 8:00 AM to 6:00 PM Local Time.
2/16/10 Verizon eCenter (Sue) responded : I am sorry for the inconvenience you have experienced.
I understand your frustration and concern regarding canceling your internet service in error. In order to provide you with the best customer service, please contact our Consumer DSL Sales and Solutions department directly at (800) 567-6789 and a representative will be happy to assist you.
I stand on my decision of not pay for someone else mistakes.
Your actions have damaged my integrity as a good costumer and citizenship.
Without doubt after this problem get clearly resolved, you will lose this good costumer, get a negative feedback and I am planning to publish this letter at every web forum available.

Considersation of Exchange Online services

We are considering using Exchange Online Service for replacing our legacy pop/smtp email hosting service from our ISP. For that we want to review the performance of the service and issues we need consider.
1) our users are using outlook 2007/2010 for email. After change to Exchange Online service, can we still use outlook for email? How we should connect to the new Exchange Online Service?
2) Bandwidth required for the exchange online service for 30 users?
3) Some of our colleagues need travel to ASEAN Countries, Middle East, Greater China, Korean, Japan,etc. Do that need access thru servers in Hong Kong (where our office locates)? Can the Online Web service be used in those countres?
4) Now user are archiving their emails into Outlook Data file (.PST), how should we do the archiving with Exchange Online service? some of the users receiving 10GB email per year and we possible need keep them for 7 years. Any suggestion?
Any other consideration?

1) You can, but you need to update them and run the Desktop setup from the Office 365 portal. Configuring the account is usually done by Autodiscover, so all you need to do is enter username and password. Here's an example article:
https://support.office.com/en-ie/article/set-up-email-in-Outlook-2013-6e27792a-9267-4aa4-8bb6-c84ef146101b
2) Well it depends on the usage of course, but overall it will not be that different from your current setup. Higher latency yes, but that will be compensated by using Cached mode. Here's a general article with information and troubleshooting tips for network
performance and Office 365:
https://technet.microsoft.com/library/f97c2f06-0426-443d-8a16-d98abb0da252#EstimateBandwidthRequirements
3) It can be accessed from anywhere, unless specifically blocked by ISP/government.
4) You get 50GB by default, if you need more storage you can get the Exchange Online plan 2 license, that comes with unlimited archiving. There are advanced legal and compliance features that can meet most of the requirements for large enterprises as well,
so you should be OK. And if you need to keep mail for people that have left the company, you can just use Inactive mailboxes for free:
http://technet.microsoft.com/en-us/library/dn144876(v=exchg.150).aspx
The biggest 'gotcha' is the fact that there is no point-in-time backup in O365. You as the administrator will be responsible for making sure an item is preserved when needed, or recovering items that the user removed by mistake. As mentioned above, there
are a lot of features that can help you with that, so you should have no problems if you are prepared. But it's worth explaining to the users that you might not be able to recover "that message I deleted 6 months ago".

Safari won't load my university online service

I can't reach the login page for my university's online service (http://my.shu.ac.uk). IT services are saying that Safari is blocking access to certain websites. I don't want to use Firefox so I was wondering what I can do to either sort the problem out or roll-back Safari.
The text from IT services is:
"Could not login; Safari user
There is a problem with versions 3.1 and 3.21 of Safari, which is blocking access to certain web sites, including shuspace.
The only option at this time is to use an alternative web browser, such as Firefox, or roll back to an earlier version of Safari."

Hi,
Can you try clicking on Safari preferences > Advanced and enable the Develop menu and then restart Safari? When you restart there should be a new menu at the top called 'Develop' - try changing the User Agent string to one of Internet Explorers to see if that fools the website.
The University's description of the problem sounds like 'rubbish' (Safari doesn't block access to any sites) to me, but that of course doesn't mean there isn't a legitimate problem of some kind.
Edit: Sorry, I would test myself were I not using Linux at the moment...

EA6350 fails to load web pages, but all other online services continue working

Occasionally, when using the internet, web pages stop loading. Other online services such as messenger programs, Netflix, and online games still function properly. I usually end up having to restart the router in order to re-enable browsing. We are using the latest firmware, and only purchased the router about a month or two ago. I'm on channel 11, with only one other network on 11, and my 5 Ghz channel is irrelevant, as I'm the only 5 Ghz network in my area. Is the router defective? Is it a problem with a firewall or other program? Let me know if you need any more information.

Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL?
What ISP Modem Mfr. and model # do you have?
Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
What ISP Modem service link speeds UP and Down do you have?
Check cable between Modem and Router, swap out to be sure. Link>http://en.wikipedia.org/wiki/CAT6 is recommended.
Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask.
http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=88e63d78588142e6bb68e22d7faf2046_Configuring_the_M...
For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.
If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>http://www.practicallynetworked.com/networking/fixing_double_nat.htm and http://cognitiveanomalies.com/cisco-nat-how-nat-works/ If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.
I recommend that you have your ISP check the cabling going to the ISP modem, check signal levels going to the ISP modem. For cable Internet, RG-6 coaxial cable is needed, not RG-59. Check for t.v. line splitters and remove them as they can introduce noise on the line and lower the signal going to the ISP modem. Connecting to the ISP modem could result in a false positive as the signal to the modem could be just enough to that point then adding on a router, could see problems. Ensure modem is working well too. Bad modems are out there as well. The router operation is dependent upon getting good data flow from the ISP modem and the modem is dependent upon getting good signal from the ISP Service.
Any other WiFi routers in the area? Link> Use http://www.techspot.com/downloads/5936-inssider.html to find out. Use v3. How many?
WMM Support must be enabled for single wireless N mode to function.
http://kb.linksys.com/Linksys/ukp.aspx?vw=1&articleid=5471
Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
http://kb.linksys.com/Linksys/ukp.aspx?vw=1&docid=d9a3b1b2039741948a2365b053a93ea8_3759.xml&pid=80&r...
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-esse...

[suggestion] Save to previous version online service

I was just thinking since there are plenty of users that need to backsave to previous versions time to time if it would be problem for NI to create online service where one would upload VI and chose to which version to (back)save it. It would solve many problems and I guess that it would help many ppl.
LV 2011, Win7

wildcatherder wrote:
I've only needed it twice today just to follow the examples sent to me in response to my post. Instead, I have to download a trial version and install it on another computer. That's another hour I'll never get back. You can say a lot about Microsoft but they do let you Save As previous version. Yes, there is a warning but simple PLabView examples rarely use up-version features; nevertheless they are prohibited from loading in earlier versions.
You should post back and ask for someone to save it in an older version, people will generally oblige you
Message Edited by jmcbee on 03-19-2009 03:04 PM
CLA, CLED, CTD,CPI, LabVIEW Champion
Platinum Alliance Partner
Senior Engineer
Using LV 2013, 2012
Don't forget Kudos for Good Answers, and Mark a solution if your problem is solved.

MSI online service zone and Nforce4 Raid

Seems that the online service zone just ignore questions about problems with slow spin up drives and SataII with these boards. Well, they have ignored mine after asking for 'more details' which I gave.
Anyone had a satisfactory answer to these problems such as being given a link to bios with a spin up delay?

This is a user to user forum. MSI engineers don't reply your question here. You should describe your problem again to our guys here so that we could know what happened to your board.

Online Services Encounters and Error

Hello,
I'm running PE 12 and have successfully uploaded multiple videos to Vimeo this month, but the past two days I receive an error message "online services encountered and error. the service will now be terminated or paused if possible".
Is there an update or something I'm missing?
Thank you!
Kelly

Kelly,
When you use Publish+Share/Social Websites/Vimeo, you bypass the steps of having to save your Timeline to a file and then upload that file to Vimeo at the Vimeo web site and your Vimeo account. Instead, the Timeline content is processed and uploaded to Vimeo from the program, using your Vimeo account.
With these longer times, check out the computer settings to assure that the computer does not go to sleep.
At this point, I can only speculate why the longer upload times
a. Vimeo problems - traffic or otherwise
b. Any chance that latest upload has some differences than earlier ones, effects applied such as Video Stablilizer
c. Generalized Internet Connection Problem
d. Any multitasking
e. Any pile up of Premiere Elements preview files, conformed audio, conformed video that might impact performance of Premiere Elements and computer
Do you still have any of the project.prels whose Timeline uploads were characterized by shorter upload times to Vimeo from Publish+Share/Social Websites/Vimeo. You could try the upload again for one of these projects.
If you exported this current Timeline to file and uploaded it at the Vimeo web site, is the expected upload time still 5 hours?
Please review the above and then we can decide what next.
Thanks.
ATR

Adobe Premier 10 - Online Services encountered an error.

HELP
For about 4 or 5 days I have been able to Share to Facebook my little videos Via the Online Facebook built into Premier 10.
After some permission problems things started working and I was able to post a couple of video that I made
directly out of premier over a period of several days.
Today when I tried to post an error was returned "Online Services encountered an error. . . . . "
I had not even re-booted my system nothing had changed. I have tried to post a video that I had
already posted, same error. Went to facebook and removed permissions for Adobe to access my
account, thinking that maybe this would cause a re-set of some kind, but alas no, same error.
If I try to post to you tube the program gets to a user name password screen, but I don't have an account there.
Shut down by firewall, but same error.
Anyone have any ideas.
Is there a format that I can produce and then manualy upload that would work as well?
Dave

With nothing changed at your end it is most likely a problem at Facebooks end. Try again later and see if it works again.
To manually upload follow the suggestions in the FAQ : How can I get the best quality on YouTube?
Cheers,
Neale
Insanity is hereditary, you get it from your children

Online services

i recently bought an unlocked blackberry torch on EBay, it was previously on the english vodafone network and i am living in ireland and the phone is on meteor network, calls and messages are woorkin fine but blackberry messager, internet browser, facebook and all internet services are ceasing work, when i enter browser it says 'your service does not currently have any browser configuration sevice book entries'. i was wondering if you could help me fix this so that i can use my online services?

Blackberry Data plan is different from other data services. Regular data service may just provide you with access to the browser but not to the Blackberry apps that require internet connection. If you Carrier does not support a Blackberry Data Plan, I would suggest you look for another one that provides it.
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

Online services problem

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