Open items not considering in credit check.

Question

Dear Experts,
We have implemented credit management in our new role out company code with the same credit controlling area for both company codes.
As per our configuration at the time of sales order creation, credit limit has to be checked and check the open items and oldest open items. It is working fine in old company code, but in new company code its not considering the open/old open items its only checking the credit exposure value. But the old company code its checking the credit exposure and open items and old open items.
In OVA8 we have configured the below way
selected the Dynamic check box  - reaction C
selected the Cretical fields check box  - reaction A
selected the Open items check box  - reaction A
selected the OldestOpen items check box  - reaction A
The above credit management is working fine in quality for both company codes, but in production its working fine only old company code.
I have already checked the all relevant configuration and requests, there is no issue in configuration.
Please let me know the possibilities for not considering the open items for credit check

Answer 1

Hello
You are absolutely right ,  the automatic credit control is at credit control Area level and not at company code level. Need to know few things from your end.
why business has not set up the new credit control area, when new company code has been configured. I think this would have made more sense .........
however its bit strange that sales recevables are not getting considered in the credit check, only in production ....... I think you need to keep your search on in SDN as well as try to search for any sap not in Service market .......
Once you get the answer; hope you update the thread ........
wish you luck in your search ......
Cheers
Big Screams ...........