Open software: trial or license issue / We are still processing your order.

Hi,
I just bought the CC membership (year plan, paid monthly) and was wondering whether the reason why the software is always detected as a trial version or a "needs license activation" version is because of this status of the plan details:
We are still processing your order. It could take up to 24 hours. Please check back later.
So basically I have to wait until the order is processed and then when I open, for example, photoshop, it shouldn't demand me for any license or push me into trial mode, right? I can't find an explanation for this, so thought I'd ask here.
Thanks for the help.
Cheers.

Hi Rajshree,
Thanks for coming back to this. Sadly I'm still getting the issue. I get two options: start trial or License this software. When I click License this software, it requests a serial number, which I obviously don't have because I have the membership.
Any idea what is causing this?
Cheers.
PS: I've tried restarting, different connections, logging off etc...

Similar Messages

  • I keep getting "we are still processing your order and it may take 24hrs"

    I have attempted twice now to pay for upgrading my photography package with creative cloud to include Illustrator. The first time was on 1/31 I got a message stating it would take 24 hours. A week later I'm still waiting so I attempt to get help via "chat". The Agent told me my payment did not go thru…..got a receipt telling me it was processing? I'm told to re-purchase.
    So I repurchase 2 days ago….again I get receipt saying accepted it will take 24hours.
    I would really like to finalize this as I"m getting behind in my class work. I'm getting pretty upset with with the whole process and lack of support at getting a resolution.
    I won't mean ion the whole customer support looping of "we need a few more details" so we can kick you back to the FAQ.
    Anyone have an solutions for resolution or why this keeps happening. My payment method is set up fine and adobe has no problem billing me monthly for my CC photography membership that they process on the first of every month. So it's not a payment issue.

    Yes I could call them, and I did. Just as I feared I spent 45 minutes on the phone. At the end of the phone call there is still no resolution. They do not know why I'm getting this outcome, but "someone" will call me in a few days.
    This is grand, so let me just say I have had to drop out of my class because I am now 16 days into this issue. I have not way to complete my class work. I am out the $120.00 for the class that I cannot participate in and still have a pending issue with Adobe.
    So 16 days later adobe is still "processing" my payment.

  • I've now had the message "We are still processing your order. It could take up to 24 hours. Please check back later."for 60 hours. Why can I get no answer from the online support and why is Adobe the only online software company that takes days and days t

    I'm on a Mac, and Lightroom comes up with "update available, download now", so I go to download it and find that actually it is a paid for upgrade. So I pay for it, and then have to wait days for Adobe to "confirm" the purchase. It the meanwhile the demo which downloaded itself is saying "trial period over" and said that immediately (i.e. no trial period). How do you get Adobe to respond? I can't get an answer?

    Phone support | Orders, returns exchanges
    http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache.  If it fails to connect try using a different browser.
    Get chat help with orders, refunds, and exchanges (non-CC)
    http://helpx.adobe.com/x-productkb/global/service-b.html ( http://adobe.ly/1d3k3a5 )

  • Have tried to install Elements 13 after purchase on 26DEC.  Get following msg fro Adobe: "We are still processing your order. It could take up to 24 hours.  Check back later" Wht's the hang-up?  Wht's the work-around?  Plse advise goto proceed?

    want access to recent purchase of Elements13 on Dec26.  Plse advise how to

    I answered your questions in error.  I'm trying to find out another problem of my own on Elements 12, but I can tell you that unless you start with Elements 12 you will not be able to modify photographs in 13.  I've found that out the hard way.  I've lost my Elements 12 and am having a hard time downloading it back on to my system.  13 is useless without Elements 12 to back it up.  BOOoooo.  Trying to get a human to talk or chat to you in this system is a big problem at best.  Good luck!!

  • I am trying to update my credit card details, but it keeps saying we are processing your order - please try again later

    my credit has expired, and im trying to update it. but when im trying to edit payment method, it keeps saying we are currently processing your order. please try again later. if this continues to fail, please contact customer support.

    Change/Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    or
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"
    -or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

  • How do i purchase license for lightroom 5? When i tried to process payment, it says There was a problem processing your order, please contact our Customer Service team on 800 448 1642 for assistance.

    How do i purchase license for lightroom 5? When i tried to process payment, it says There was a problem processing your order, please contact our Customer Service team on 800 448 1642 for assistance.

    In this forum, we can't help with purchasing issues.
    My suggestion is to call that phone number.

  • After downloading Maverick, my photobooth images were out of chronological order. I've now downloaded Yosemite and they are still out of order. Is there a fix for this?

    After I downloaded Maverick, I noticed that my photobooth images were out of chronological order. I've since downloaded OS X Yosemite (10.10) and they are still out of order. My version of Photobooth is 7.0 (719). Is there a fix for this? Many thanks in advance.

    8-doing a factory reset, then repeating steps 1 through 6
    Do you mean a restore to factory settings?. If so did you set up as new or restore from back up afterwards?

  • Sometimes open windows close( from sight), but they are still "open" . how do I get them back "in view"?

    sometimes "open" windows dissapear. There is no crash. They are still active, but not viewable. How do I get them back into view?

    Do you see lost windows appearing in that list that are not on the Taskbar?<br />
    Such things can happen on Windows XP.<br />
    That has been reported in the past and I've seen it myself.<br />
    You can usually switch to such hidden windows via Alt+Tab.

  • ITunes doesnt list the album songs in order. i bought the album from itunes and managed to fix some songs, but 2 tracks are still out of order

    I bought "Ultraviolence" from iTunes on release day. When I got it, the songs were arranged in order and everything was as it should be. However, ysterday, just 1 day after purchasing the album, the first 5 songs of the album jumped to the back. I was able to return the first 3 songs to their original position, however tracks 4 and 5 are still stuck at the bottom and nothing i do seems to be able to bring them back to where they're suppose to be. Please help me fix this issue..

    I have tried everything I have read on the Internet about sync issues and restore etc and not there isn't a single song on my iPad or iPod touch. All of the songs are listed in my iTunes but are all greyed out, some have the cloud symbol next to them but lots don't and some say waiting.
    Long and short is nothing will save to my devices at all.....HELP !!!!!!!?

  • App update and Trial/Buy license issues

    I have an app implemented in Silverlight 7.1 (for WP7 devices) and Silverlight 8.0 (for WP8 and WP8.1 devices) i.e. there are two XAPs for this app. The app implements the trial/buy experience.
    In a recent app promo, I've set the base price to 0.00. So, users essentially get a paid version for free. About 48 hours later, I've set the base price back to the regular price. So far so good.
    A few days' later, I've submitted an update with bug fixes and enhancements.
    UPDATE: The app was also linked to a reserved name in this update. The reserved name is the same as the original app name.
    At least on the 8.1 Store, users are now seeing error c101a7d1 on their phone when updating the app. Thinking an uninstall and re-install procedure might work, users now see error 80004005 on re-installation attempt. Re-installing the app via the windowsphone.com
    works but now those who were on "Already purchased" status for the app have now been reverted to trial status. Ironically, the Purchase History correctly maintains the status as "Purchase". Attempting to buy the app doesn't recognize the
    previous purchase status and therefore, users are asked to make payment.
    Note that on the WP7 store, the update executed without a hitch -- at least to my personal experience.
    EDIT: A user has reported that the failed update occurred on WP7 too.
    To sum up, there are 3 issues after publishing the latest update (as observed in the WP 8.1 Store):
    1. Users are unable to update app from the phone
    2. Users are unable to install latest version (after uninstalling the previous version) from the phone
    3. Forcing a re-installation via windowsphone.com works but users who had previously "owned" the app are now reverted to trial status; despite purchase history saying otherwise
    My questions:
    1. Has the app license been invalidated leading to the chain of issues above? If so, what are those circumstances that can trigger the invalidation/reset?
    2. Isn't license with "Already purchased" status in the context of trial/buy experience be durable?
    3. Is there a known Store bug causing these issues?
    Thanks in advance.

    The issue I'm experiencing with my app is similar to:
    https://social.msdn.microsoft.com/Forums/windowsapps/en-US/e8bea53f-97c7-460f-b4a8-296d7be521ce/c101a7d1-errors-installing-app-update-help-needed?forum=wpsubmit
    https://social.msdn.microsoft.com/Forums/windowsapps/en-US/980eb051-6ce2-426e-be8a-7cee8bfad3c3/problem-iap-product-is-unable-to-restore-paid-app-has-to-buy-again-after-reserving-app-name?forum=wpsubmit
    http://answers.microsoft.com/en-us/winphone/forum/wp8-wpapps/c101a7d1-when-updating-80004005-when-installing/47fdbb3f-b5c0-46a0-adad-9cdd4d8d78cb
    I can't emphasize enough how serious this issue is. Unfortunately, my month-long dealing with MS Support channel seems to have reached a dead end. If this is a Store related issue, something must be done to stop the bleed or else more apps will be in the
    same predicament.
    Can someone here from Microsoft please respond to this issue or at least point me to the right people/channel? Thank you.

  • SAP NW 2004s ABAP Trial Version - Licensing Issue

    Hello all,
    I have successfully installed NW 2004s ABAP Trial Version from the DVD in the SAP Press book: ABAP Objects.
    I requested a trial key (version SP8 or less) and received the following (I can't find what version has actually been installed):
    Installation of the license key
    Script for release 4.5A and higher
    saplicense -install [ifile=...]
    Database: ADABAS D
    Release: SAP NETWEAVER 2004
    SAPSYSTEM = NSP
    HARDWARE-KEY = K1025752517
    INSTNO = DEMOSYSTEM
    EXPIRATION = 20101207
    LKEY = AISXXNKN6FGYQVYTBVPXTKQM
    SYSTEM-NR = 000000000311439750
    I followed the error messages give by the SAP License Administration application and changed the file to read:
    Begin SAP License -
    SAPSYSTEM=NSP
    HARDWARE-KEY=K1025752517
    INSTNO=DEMOSYSTEM
    EXPIRATION=20101207
    LKEY=AISXXNKN6FGYQVYTBVPXTKQM
    SYSTEM-NR=000000000311439750
    I now get this error:
    "Line 7 of the license key file: "SWPRODUCTNAME=" expected.
    Not sure what I need to do next.
    Any suggestions much appreciated.

    Hi There;
    Has been quite some time since the day I first installed the trial version. But if I remember correctly, you automatically got a temporary license  (4 weeks ?) after a successful installation. When it expires then you renew it ( the step you just did ).
    Please go to transaction slicence to check the temp permit (expiry date).
    Regards. jen

  • FCP 4.5 HD software update gives licensing issue

    Please Help,
    I am using FCP 4.5HD and have just done the normal softare updates - now when i try to start the app i get a licensing dialogue box - it shows my correct name and serial number but wont let me press OK and only the quit button is pressable.
    (have already tried the sudo option in terminal as suggested in some other similar posts but does not change anything)

    Simon, I have been having the same problem when i try to export using the compressor. It tells me I need a AGP Graphics card... the same problem that arose when i first installed FCP4.5 on my new computer with Tiger OS. I got around that by rescripting the infoplist to read 'PCI' rather than 'AGP' on startup. It seems I have to find a way around the compressor looking for the the older AGP graphics card. Any ideas?

  • Goods issue dates are different in sales order & delivery

    Hi,
    We have a situation where in sales order schedule line tab goods issue date is 21.30.2011
    but in delivery the planned GI date is 28.03.2011.
    There are two line item in the sales order & in both the line items all the dates are same.
    Same route is there in sales order & delivery.
    In delivery Item category avalability check Off is Y(Do not check avail. when reporting results of pick.request)
    All the dates(delivery,loading,Transportation planning) are different .
    waiting for responce.
    Thanks In advence
    Susrikant

    goods issue date is 21.30.2011
    What was the Actual GI date in delivery??  This should be the same as schedule line date.
    thanks
    G. Lakshmipathi

  • Error while processing your request while opening PDF in ESS

    Hi,
       I had one more issue in Travel and expenses -->Movement Order
       we are not able to open the PDF ,when we are trying to open that getting the below error
        In R/3 also we are not able to open the PDF  ,but in portal side I am getting below error.
              Guys please share your inputs.....
                   what are the steps need to do  for resolve the issue.
        Eror while processing your request!
    What has happened?
    The call of URL http://rcihwrepa1v.hastinapur.res:8003/sap/bc/webdynpro/sap/FITV_TRIP_FORM/ has been terminated due to an error.
    uF0A7     The following error occurred in system REP : Syntax error in program /1BCDWB/SAPLSM00000007 .
    uF0A7     The error occurred on application server rcihwrepa1v_REP_03 and in work process 0 .
    uF0A7     The termination type was: RABAX_STATE
    uF0A7     The ABAP call hierarchy was:
    Form: GET_REQUEST_FORM of program SAPLPTRM_WEB_FORMS
    Form: GET_REQUEST_FORM of program SAPLPTRM_WEB_FORMS
    Function: PTRM_WEB_FORM_PDF_GET of program SAPLPTRM_WEB_FORMS
    Function: PTRM_WEB_FORM_GET of program SAPLPTRM_WEB_FORMS
    Method: DISPLAY_FORM of program CL_FITV_POWL_UTIL=============CP
    Method: DISPLAY_FORM of program /1BCWDY/9BDOSL87UR8KAUWCEZMQ==CP
    Method: IWCI_FITV_UI_DISPLAY_FORMS~DISPLAY_FORM of program /1BCWDY/9BDOSL87UR8KAUWCEZMQ==CP
    Method: ONACTIONSHOWDATA of program /1BCWDY/9BDOSL87UR8KAUWCEZMQ==CP
    Method: IF_WDR_VIEW_DELEGATE~WD_INVOKE_EVENT_HANDLER of program /1BCWDY/9BDOSL87UR8KAUWCEZMQ==CP
    Method: INVOKE_EVENTHANDLER of program CL_WDR_DELEGATING_VIEW========CP
    What can you do?
    uF0A7     In the case of termination type RABAX_STATE, you will find more information on the cause of termination in system REP in transaction ST22.
    uF0A7     In the case of termination type ABORT_MESSAGE_STATE, you will find more information on the cause of termination on application server rcihwrepa1v_REP_03 in transaction SM21.
    uF0A7     In the case of termination type ERROR_MESSAGE_STATE, you can search for more information in the trace file for the work process 0 in transaction ST11 on application server rcihwrepa1v_REP_03 . An analysis of the trace files for other work processes may be necessary.
    uF0A7     If you do not yet have any user ID, contact your system administrator.
    Error Code: ICF-IE-http -c: 500 -u: 1502 -l: E -s: REP -i: rcihwrepa1v_REP_03 -w: 0 -d: 20120215 -t: 121310 -v: RABAX_STATE -e: SYNTAX_ERROR -X: -x:
    HTTP 500 - Internal Server Error
    Your SAP Internet Communication Framework Team
    Regards,
    Sony.
    << moved by moderator - check out the list of other forums on top of portal forum >>
    http://forums.sdn.sap.com/thread.jspa?threadID=1239838&tstart=0
    Second move of threads opened by your user ID today. Please check the list of forums and open a thread in the most relevant one.
    Edited by: Anja Engelhardt on Feb 15, 2012 1:33 PM
    Thank you Anja
    Edited by: sonyepmdm on Feb 15, 2012 1:47 PM

    this is to do with ADS config
    Can you please enable the ADS Trace as described in SAP note:
    #846610 and reproduce the problem?
    and
    the destination  possibly service is not working.
    Please follow note:
    #915399

  • I recently purchased a song and my entire song library was deleted after it downloaded. The photos and aps are still there, but no tunes. Anyone know how to fix this? I have songs loaded on the ipod that I don't want to loose and they are not in MY itunes

    I recently purchased a song from itunes and when the song downloaded, it deleted/removed my entire song library. Only leaving the one song.
    My photos and aps are still there, but no songs. Anyone ever encounter this and how do you fix it? I  don't want to loose my songs as some are not in MY itunes library. Help

    If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
    If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup.

Maybe you are looking for

  • ASA VPN QUESTION

    Hi All The question is pretty simple. I can successfully connect  to my ASA 5505  firewall via cisco vpn client 64 bit , i can ping any ip  address on the LAN behind ASA but none of the LAN computers can see or  ping the IP Address which is assigned

  • Digital movie download - can I move it from one iTunes file to another?

    I have gotten several new Blu-ray and DVD sets for Christmas. Included is a digital copy which can be downloaded. Once I download and move it to iTunes, can I export that from one iTunes file on my Mac to another Mac which I own? I haven't been able

  • Problem with my iPhone 4S

    Please help. I'm having a problem with my iPhone 4s. It won't turn on. If I leave it alone a few minutes and try the charger it will boot up. But when I finally get it turned on, it simply freezes after a couple of minutes and shuts off again and I h

  • Reminders keep coming back no way to delete.

    I updated to IOS5 last week. I put in two reminders in the new notification center. These are both location asked (Call Dentist when leaving home) (install software on Doug's computer when arriving home) They are not my reminder list (there are none

  • Double array

    Is there double array in java? If I want to create a list, and each element in the list is another list, how can I implement this? Sorry for posting these kinds of questions, but I can't seem to find the correct place to for such things. Thx