OPTICAL DRIVE WON'T WORK (PLDS DVD-RW DA8A5SH)

Hello all!I need some help everytime i insert a cd (dvd, movie, music, software, any kind!) in the optical drive the compute shows no response. I checked the Device Manager and it shows a yellow mark..Can someone please help me fix this?? And if I have to download the drive, where can I do it and how?? I hope someone can help methank you in advance!!! PS: Device shows this name PLDS DVD-RW DA8A5SH

How about if you right click that device in Device Manager and select Uninstall?
Then restart the system and see if it gets detected and installs automatically. Check after that.
Also, which laptop is this?

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Brtand New Mac Pro Internal Optical Drive Won't Work

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I am having the exact same problem with my mac pro since upgrading to 10.5.7 neither of my drives will read CD or DVD and it states that no burning software was found in the system profiler

Cube 450 optical drive won't work!

Hello fellow Power Mac G4 users!
In both of my Power Mac G4 450 and 500 Cubes, the DVD drives stopped working! The DVD Player app says "There was an initialization error. A valid DVD drive could not be found. {-70012}"
CD's don't work either and never appear on the desktop! Before I replace the drives, why do Cube drives fail while the same drives in my iMac G3's work perfect always? Is it because the Cube forces the drive to sit vertically? I downloaded VLC Player, but that won't work either.
I use this trick to get the discs out...
http://www.cubeowner.com/forums/index.php?showtopic=13848
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If you are the DYS kind of guy you can buy a replacement and change it yourself. While you are at it you can clean the coffee remaining inside your MBP.
Once the broken optical is out you can wash it with fresh water to get the sugar out and let it dry in the oven at very low temp (it's dead anyway) . You have a slight chance to get it working again. It worked with a cell phone for me...
And the classic answer is: Call Apple.
After I dropped a soup over one of my PB's I learned the lesson...

External optical drive won't work on macbook pro retina.

I have a macbook pro retina which doesn's have an optical drive. I have bought an optical drive. When I plug it in and put a disk in I can hear the disk spinning and the light comes on but nothing happens on my mac. It doesn't seem to recognise it. Any suggestions?

Anniefb1 wrote:
I have a macbook pro retina which doesn's have an optical drive. I have bought an optical drive. When I plug it in and put a disk in I can hear the disk spinning and the light comes on but nothing happens on my mac. It doesn't seem to recognise it. Any suggestions?
Just had that happen to me.
First, run Disk Utility and see if the SuperDrive (it is an Apple SuperDrive isn't it?) is listed. Is the disk you inserted shown? If not, hold down the option key and click the Apple menu - choose System Information and when that shows up, choose USB. See if it's listed there. If it is but neither the drive nor the disk you inserted appears on the Desktop, the side bar of the Finder window, or Disk Utility, return it for a refund (if it's within 14 days of purchase) or a replacement. That's what I had to do a few hours ago and the replacement works as it should.
BTW, if you want the disk you inserted back, and pressing the trackpad as you reboot doesn't eject the disk, as a last resort run Terminal and enter (copy and paste the following)
/usr/bin/drutil eject
to try to force the disk to eject. It probably won't work (it didn't for me) but if it does, at least you get that disk back.

External optical drive won't play movie DVD

The SuperDrive on my very late 2009 MacBook (OS 10.5.8, Leopard) died, and I got a well-rated CD/DVD player/writer, Samsung SE-218BB) instead. It is meant to be compatible with my Mac. It works with things like Disk Warrior, but recently, I tried to play a video disk and got the message "Utilization error. A valid DVD player could not be found (-70012)." I've read a lot of other messages about this same error and have done what was recommended (throwing out the appropriate plist file from DVD player, for example). The messages were for other Mac models and/or versions of OS X, so maybe there is some advice that is specific to my Mac that would pertain? By the way, the DVD does show up in the Finder in a generic kind of way (that is, I think it is the kind/manufacturer of the disk,but it certainly isn't the name of what is on it), and when I click on that, it opens a bunch of separate files that don't seem to have much to do with watching the movie.
I also tried one of the tips given in the DVD Player manual (dragging the file to the DVD Player icon. All that did was make the DVD disappear. I had to restart,, with the mouse "button" (really not a button) on the Mac pressed, which released the DVD from the external drive.
I don't think the problem's with the hardware, since I can play Disk Warrior in it (that opens automatically after I insert the DVD. So what's with the movies? I've checked Software Update, and my software (DVD Player 7.7) is up to date for my Mac and OS version. I don't even know whether I should be using DVD Player for movies. (I haven't tried a music DVD, but I suspect that should open in some other app.) I don't remember playing movies on my computer when the internal SuperDrive was still working, so I can't make that comparison.
I hope you can help me. I'd be very sorry if I had to give up on playing the DVDs I now have. My VHS/DVD player-recorder used to be just fine, but my cable company set it back up wrong when they installed a new cable box, and now they want $50 even to look at it, so for now (until I find some company, say, the manufacturer of the player, that can tell me how to set it back up) the only way I can play and burn movies is with my computer.
Thanks,
jenny

I have discovered, no thanks to Samsung techs, what the problem is, and it might be revealing for others, as well. It seems that DVD Player, which is the app Apple provides in OS x for (naturally) playing videos, doesn't work with external drives if the computer has an internal drive – even when, as in my case, the internal drive is dead.
I have learned, however, of the existence of a couple of alternative, free applications that run video and audio disks with external optical drives, and one of them, at least (VLC), seems to be widely acclaimed. Does anyone know whether bypassing DVD Player could be a bad idea? There were some gripes from one or two reviewers about awkwardness with playing audio DVDs with iTunes, but I'm not sure what they meant when they said that you have to click on individual items in a selection. Would that mean, for example, having to click on each movement of a Mozart trio? That I couldn't play an entire album's contents of another kind of music without clicking on each song?
Getting the internal optical drive replaced would be prohibitive, even if the parts could be obtained, so I guess I'm stuck trying to deal with the external drive I have and finding the best replacement for DVD Player that I can find. The interesting thing is that the drive works beautifully with a MacBook Air I tried it with, so I guess that is because the Air doesn't have an internal drive?
Wouldn't you think that Samsung techs would know all this? The one I spoke to told me to make sure that my system preference for CDs and DVDs was set to open automatically with DVD Player and sent me all kinds of FAQs, plus a way to get an RMA number for a return. Not a word about difficulties with Macs having an existing internal drive. And all after spending a very long time talking with me about what was going on, what the error message was, and so on. I guess the message hasn't gotten to them.
I hope this information will be helpful to someone.

Optical drive won't burn DL dvd's

I dunno. It used to be more reliable before..... Optiarc stock dvd drive. says it can burn DVD+R DL, which I have a spindle of right now (Verbatim Brand) . I've tried using "Burn" which worked for me before, and I start it up, put in the blank disc, and it just sits there and tells me it can't find a disc. Even just putting the disc in, should, hopefully,get some kinda reaction from my Mac Pro, but nothing. The OS is 10.7.5. with 6 Gigs of Ram, as far as I know, Burn is the latest version....
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thanks for any help
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I can hear a scratching sound, like someone is scratching the disc with a needle.
The drive's head may be out of alignment.
Have it examined by a technician.

Optical drive won't work after spill

I recently did something very stupid and spilt some coffee on my macbook pro. I shut it off right away and let it dry out, and i was pretty lucky because everything seems to work fine except for the optical drive. Now the computer does not recognize there even being an optical drive. I was just wondering what the best course of action is to take now.
Thanks,
Dave

If you are the DYS kind of guy you can buy a replacement and change it yourself. While you are at it you can clean the coffee remaining inside your MBP.
Once the broken optical is out you can wash it with fresh water to get the sugar out and let it dry in the oven at very low temp (it's dead anyway) . You have a slight chance to get it working again. It worked with a cell phone for me...
And the classic answer is: Call Apple.
After I dropped a soup over one of my PB's I learned the lesson...

Optical drive won't work, won't eject

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Hey I'm new but I was given an iMac DV+ with a CD stuck inside AND supposedly my iMac was dead or broken...
If you took the time to investigate for an answer in the support documents you would have seen that they had a suggestion there..
1) turn you iMac on and at the sametime as it powers on press the manual eject with a paper clip (on the rightside - slot loading unit) this shoudl eject the CD.
2) But if it doesn't they suggest that you insert a CD part way in and it will dislodge the CD that's in there already.
Please go and look at the document for yourself for the exact description...
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OK, called the 2 local places (Apple authorized): First told me $129 for the drive + 1.5 hours labor at $69. Not too bad.
2nd place - told me $350 - ONLY if the drive wasn't damaged (Huh?). They said something about the drive being refurbishable by Apple was the only way they could do it. If it was damaged beyond what Apple would accept, would be $100 additional.
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I plan on looking for a replacement drive and doing it myself. Thanks to all for helping!

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My DVD drive does not seem to be working. I sent it in for servicing and was told that they changed the drive.
However, it still does not accept/recognize DVDs at all when I insert them. I recently travelled overseas and changed my region from region 4 to region 1. I have not changed it back, but cannot figure out how to even open the settings.
Help would be greatly appreciated.
Many thanks!

The drive automatically detects that a disk with a different region was inserted. You can only change it 5 times however. If you continue having problems take it to your nearest Apple Store or Apple Authorized Service Provider.

Optical drive won't recognize any DVDs

I have a MacBook with Combo Drive, and lately it's showing up with the following data in the System Profiler:
ATA-Bus:
MATSHITACD-RW CW-8221:
Modell: MATSHITACD-RW CW-8221
Version: GA0K
Seriennummer:
Absteckbares Laufwerk: Nein
Protokoll: ATAPI
Einheiten-Nummer: 0
Socket-Typ: Intern
Low-Power-Polling: Ja
Ausschalten: Ja
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The drive stopped recognizing DVDs (Movie Disks, Recovery Disks, Snow Leopard Install DVD, Data Disks, etc.). All it does is trying to read them and then spitting the disk out some seconds later (about 30 sec). Restart, complete shut down and repairing permissions didn't help.
The notebook has been serviced a while ago, and the Top Case (handrest) has been replaced. Is it possible the service just missed to put a removed cable back in place or anything?
Any suggestions on next steps?

It appears that resetting the PRAM (see http://support.apple.com/kb/ht1379) has worked.

Installed itunes 6 and now CD/DVD drive won't work at all

I just bought a new ipod and installed the software and now my CD/DVD drive won't work at all. Here is my info: Could someone please help!!!
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Dell Computer Corporation Inspiron 5160
iTunes 6.0.4.2
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: ASAPIW2K (6.0.2.0),
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Video Driver: NVIDIA GeForce FX Go5200 \GeForce FX Go5200
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IDE\CdRomSONYDVD+-RW_DW-D56A____________________PDS7___, Bus Type ATA, Bus Address [0,0]
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If you have multiple drives on the same IDE or SCSI bus, these drives may interfere with each other.
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: SONY DVD+-RW DW-D56A, Rev PDS7
Drive is empty.
E: ROXIO DVD-ROM EMULATOR, Rev
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If anyone has a solution for this stupid problem that would be great.
Thanks

Yes, I suspect that it's the virtual drive emulator software you have there. I know nothing about that software and it doesn't look like the Roxio support page even mentions it, so it's probably software old enough that they're not supporting it anymore.
To uninstall any software, I would start with the "Add and Remove Programs" Control Panel. Uninstall it there, and then use the Microsoft Installer Cleanup Utility —
http://support.microsoft.com/default.aspx?kbid=290301
Download and install that. Run it and find the drive emulator software on the list and remove it there. And reboot and see if that has successfully removed it.
There is a work around that if we just remove the iTunes CD driver, you'll probably get your drive back, but you'll only be able to rip CDs, you won't be able to burn them without the iTunes CD driver installed. You do have some Pinnacle CD burning software installed. Are you currently using that or is that leftover cruft as well?

External dvd drive won't work on USB macBook air

External dvd drive won't work on my macBook air usb port. It works on older versions of air and iMac.
Any ideas. Tried the left shift, control, option and power button sumultaniously, but did not work.

I know that no one has replied yet, but figured out the issue. I called Applecare and they couldn't figure it out, so sent me to a genuis at the Apple store. They too couldn't figure it out and told me that it was a firmware issue with the Toshiba dvd external drive. When I got home, I thought I would try one more thing. I hooked it up to a powered hub and it works perfectly. I'm not sure why no one else thought of it, but glad that I did.

HT3964 Hi folks, I own am IMac 27" running OS X 10.8.2. The optical drive has stopped working in that it accepts the disc but spits the CD, DVD even my original iMac install DVD back out, after attempting to read the disc. Any of you kind folks any ideas?

Hi folks, I own am IMac 27" running OS X 10.8.2. The optical drive has stopped working in that it accepts the disc but spits the CD, DVD even my original iMac install DVD back out, after attempting to read the disc. Any of you kind folks any ideas?

Have you tried one of those CD cleaning Discs yet?
Have you done a PRAM reset, CMD+Option+p+r...
http://support.apple.com/kb/HT1379
In fact, do 3 in a row, takes a bit of time.

So, now my CD/DVD drive won't work

I made the BIG mistake of upgrading to LION last week.   Up until that moment, EVERYTHING was working fine on my MAC.   I downloaded the software just fine but when I went to install it I received a message saying my hard drive was full.   I'm sure that I had plenty of room left and would have thought that if it was full I would have received that message PRIOR to the download.   Nevertheless, I tried it again. This time I received a message saying that there was something wrong with my hard drive and it needed repairing.   I did the verification and tried to do the repair but it wouldn't work.
Made an appointment with the Apple Store, (at least I live near a store), and they went through all the diagnostics and said, "There is nothing wrong with your hard drive yet we are unable to install the upgrade ... meaning that my computer will not function. I had to buy a new hard drive and have them install LION on it.   Before I left the store I told the tech guy that I'd like to turn it on to make sure it would work ... guess what ... it wouldn't.   "I can't understand it", he said, "It was working just fine a few minutes ago."   I had him try it a few more times and then he advised me that they'd have to do it again and for me to come back (again).
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What the **** ????
Anyone with some thoughts on this?
(Plus I've had to create a new MAC ID?   Why won't it accept my old account ID?)

Thank you again ... I wasn't aware of that bit of information.
I've never used Toast before but have heard of it. I just went to their website and watched a quick video. I'm a tad confused though ... is Toast able to rip movie DVD's before burning a copy?   I used to have some software that could do this but, of course, it's now gone with my new hard drive.

OPTICAL DRIVE WON'T WORK (PLDS DVD-RW DA8A5SH)

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