Optimum server for mail apparently played havoc with my iMac mail app, kicking my Opt mail offline . Three hours on phone with both. Appears to be Optimum service issue. Had to restore all my mail preferences in Apple app to set that right. Working today
Last night, my Mac Mail app showed Optimum and gmail as offline and first I couldn't send any mail, then stopped receiving. Could sign in at Optimum server, but then that stopped responding. Was on the phone 4 hours, twice with Apple, twice with Optimum. Optimum maintained it was an Apple problem, but had me change my setup for mail in Mail App preferences on my Mac. Got it working and few mintues later out again. I called Apple again. We reset the preferences in mail app and agreed it was the Optimum Server causing problems.
This morning, I couldn't sign in to optimum webmail. Just testing it out, yet I could send mail from my mail apps, mobile and Mac. I didn't get mail that was sent to me last night but seems now it is working again and my preferences in Apple app, are as Apple set or reset them to work with Optimum.
Anyone else have this problem.
Oh yes. Optimum ended by saying. Apple will have to create an App update to Mail to have things work right between them. I don't think so. Optimum's server wouldn't let me sign in this morning at all...even though I mostly use app not the server. Kept redirecting me to Sign-in page . Then an hour later, I could sign in with no problems.
Just be careful about having Optimum change too much over the phone in your Apple mail app preferences. I know Apple and I made a few with ports..and password dropdown. Optimum told me to set it to NONE for password, and that worked for a few minutes, then stopped. This is n Optimum issue , IMHO.
I trust Apple Express support more than I trust Optimum support. The second person I spoke to at Optimum said these complaints about Macs and Optimum and Mac mail app have just been coming in this week. They are aware of it, but I see this isn't the first time this has happened.
Also, since Optimum is still a POP3 server, my e-mails that I delete keep coming back for a few days, on my mobile devices.
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Message was edited by: WZZZ -
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Internal End Port
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1723
1723
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1720
1720
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5900
5900
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110
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25
25
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192.168.15.101
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143
143
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106
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139
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21
20
21
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SSH
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22
22
22
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53
53
53
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18
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111
111
111
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115
115
115
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Uncomment them all. DO NOT remove the space before the -o (its required)
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Retry Outlook
587 = TLS
465 = SSL
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Find
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Then issue
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If this doesn't solve the issue.
Please post whether this is a receiving or sending problem.
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