ORA-01882: timezone region string not found

Question

when i execute a package i am getting the following errror
ORA-01882: timezone region string not found
When i checked the net i found out the following solution
Cause: The specified region name was not found.
Action: Please contact Oracle Customer Support.
How can i proceed
how can i contact oracle support or any other solution to this problem

Answer 1

Hi ,
I pasted below some Oracle points about TIMEZONE......
TIMESTAMP WITH LOCAL TIME ZONE Datatype
The datatype TIMESTAMP WITH LOCAL TIME ZONE, which extends the datatype TIMESTAMP, includes a time-zone displacement. The time-zone displacement is the difference (in hours and minutes) between local time and Coordinated Universal Time (UTC)—formerly Greenwich Mean Time. You can also use named time zones, as with TIMESTAMP WITH TIME ZONE.
The syntax is
TIMESTAMP[(precision)] WITH LOCAL TIME ZONE
where the optional parameter precision specifies the number of digits in the fractional part of the seconds field. You cannot use a symbolic constant or variable to specify the precision; you must use an integer literal in the range 0 .. 9. The default is 6.
This datatype differs from TIMESTAMP WITH TIME ZONE in that when you insert a value into a database column, the value is normalized to the database time zone, and the time-zone displacement is not stored in the column. When you retrieve the value, Oracle returns it in your local session time zone.
In Example 3-4, you declare a variable of type TIMESTAMP WITH LOCAL TIME ZONE:
Example 3-4 Assigning a Literal Value to a TIMESTAMP WITH LOCAL TIME ZONE
DECLARE
   logoff TIMESTAMP(3) WITH LOCAL TIME ZONE;
BEGIN
--   logoff := '10-OCT-2004 09:42:37.114 AM +02:00'; raises an error
   logoff := '10-OCT-2004 09:42:37.114 AM '; -- okay without displacement
   DBMS_OUTPUT.PUT_LINE( TO_CHAR(logoff));
END;
/I'm not sure if the above extract can help you....in this case give us some more info....
Regards,
Simon