Order Line status is Awaiting Shipping but the header status is Closed.
All,
I have few order lines which are in Awaiting Shipping Status but the order header is closed.
When I checked the Shipping Transactions, the lines are backordered.
I did release and ship confirmed the lines and now the line status is closed.
My understanding is that the header flow should not get closed until all the lines in are completed and closed.
But in this scenario, its not the case. Is it a bug (or) its the standard functionality (or) is there any way we can control this?
Please advise.
Thanks
-Karthik Raj
You are correct - this is not supposed to happen. But every now and then Oracle workflow hiccups and causes these kinds of issues.
You can raise an SR and ask Oracle to give you a data fix script.
Or you can write your own script to reopen the header.
Sandeep Gandhi
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