Orders Cancelled after changing Member ID on account

So yesterday I realized that when I had purchased my Gamers Club Unlocked membership it got put onto the wrong email address. I then noticed you could switch the member id's around so I associated the GCU membership with the email address I wanted. However, now everytime I try to place an order on that account, I get the generic "unable to verify" order cancellation message. Can anyone take a look and tell me why exactly my orders are being cancelled?

Good morning rlkeen13,
Welcome to the Best Buy forum, and thank you for posting.
An Unlocked membership being moved from one My Best Buy™ account to another is not going to cause a BestBuy.com order to be cancelled, so it is more likely the shipping/billing information that is being entered is not 100% correct. I would definitely suggest double checking your information before submitting another order, and I would also suggest that we look into merging your two My Best Buy™ accounts.
I would like to go over your cancelled orders with you in a bit more detail and gather some additional information from you, so I will be sending you a private message. To check your private messages, you will want to login to the forum and click on the little yellow envelope icon located at the top of the page. I look forward to further speaking with you.
Merging My Best Buy™ Accounts
I hope you have a fantastic day!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

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Orders Cancelled after changing Member ID on account

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