Original CS will not install on 10.6.5

I hope I won't get scolded for asking this question, but I bought the education version of CS when I was in college. I have had my emac since 2004 and have since bought a new imac with version 10.6.5. on it. I tried to reinstall my Creative Suite (the original version) Yes it's THAT old...but it said I needed to install rosetta to run it. I clicked yes, and nothing happened after that. Is it impossible to run CS on my new computer? I bought the computer refurbished and I can't believe I would have to spend more on new programs than the computer cost me. I use the old photoshop and illustrator all the time for personal use. Is there any way I can get my disks to load on my new computer? Please help!! I am the one and ONLY owner of these disks.
Thanks!

Well I guess I have an answer to my question. I had to close all programs that were running on the computer. I tried to install it again. It installed until the end, it said I didn't have sufficient privileges to install. I changed my administrator password and tried again. It took FOREVER! A good 30 minutes, but it DID install. So I am a VERY happy Mac user once again. In time I will purchase the new programs, but until I can afford it, I am very happy I can still use my VERY OLD programs and run them on 10.6.5. Instead of deleting I just added this reply, just in case there was another one out there like me! LOL
Cheers!

Similar Messages

I have upgraded to a new computer and Windows 8. I cannot install Photoshop 6 which was an upgrade version from Windows 5.5, 5, 5. The original 5 will not install and without it, the Photoshop 6 has no original version to load from.

How do I install Photoshop 6 on Windows 8., when my original Windows 5 will not install?

If you were actually talking about CS5.5 and an upgrade to CS6, you only need the serial numbers from both products. Adobe's installer will look for CS5.5 on your system and when it doesn't find it, you will be prompted to enter that qualifying product's serial number.
Nancy O.

Just formatted my mac but iLife (from original disc) will not install

hi all!
I've done a routine format of my Macbook Pro 13" a couple of weeks ago, it all went well but I seem not to be able to install the bundled applications from the orignal, grey cd that came with my mac.
I insert the cd, start the procedure then just after keying in my admin password the insatllation stops...i.e. it fails to start.
As new, my machine runs OSX 10.6.6 but I've already upgraded to 6.8 ... I've tried to install iLife before and after upgrading.
I've been to an Apple Store — since my laptop is less than a year old — but they say warranty doesn't cover software...in any case, I've also tried to install an iPhoto downloaded from the internet, but with the same results, so I'm thinking it might not be a corrupt disc...
Any idea other than re-formatting the machine?
thanks!
dani

Erase and install 10.6 again, but this time use the Security Option > Zero All Data on the drive, you have bad sectors.
Reducing bad sectors effect on hard drives
How to erase and install Snow Leopard 10.6
If that doesn't work, then your cd is bad. clean it and try again or try extracting iLife using Pacifist. (but you need your bad sector issue resolved)
Also run through this list and get back with me, I doubt anything else is a problem on a fresh install, but there might be.
Step by Step to fix your Mac

10.6 Will not install from disc to a S.M.A.R.T. verified, zero-wiped, manufacturer's original, internal hard-drive.

I recently wiped my main drive using zero-data process. It seems to be "okay" when verifying its integrity. It is also "verified" according to S.M.A.R.T.
10.6 from Apple's Installation Disc will not install. It makes 20 estimated minutes remaining, then tells me it cannot copy necessary files. Is my superdrive defective out-of-box and also a year later or is my installation disc a defect? Online communities fail to provide any other causes.
By the way, using Recovery HD to download and install Lion is a failure. It tried three times, each ending in failure, unable to verify said package. Apple, try harder.
[email protected]

I think my superdrive might be defective. It ratchets an awful lot while trying to copy necessary files for installing Snow Leopard. I am taking to a Genius Bar, running a hardware test consistently gets locked up. Here is more on that!:
Inserted retail Hardware Test disc, booted holding D.
Probing took 12 hours and counting, I hard reset my computer.
(Suggested by others) I unplugged my Logitech mouse and, wow!, probing completed.
During pass one of mem test, it locked up showing no progress for an hour-- hard reset!
Apple's Hardware Test was a total failure on my end. An ethernet connection to a router and my Apple keyboard were the only things connected to my 2011 iMac while booting to this hardware test! Bummer! I trust my Apple team will have better diagnostic equipment.
Can Apple Hardware Test even determine if an iMac's superdrive is bad?

Drivers will not install from original disk

Ok, so i have a early 2008 MBP, which i just installed Boot Camp on. After a tedious install of windows, I got it to work, now to have the drivers get messed up. What happens is it will start installing the Drivers and then usually (it stops at different times) will get to the audio drivers before it just spins the disk for about a second then stops, then spins it again, and repeats this process infinitely or until I turn off the computer. The disk will not eject, and boot camp install will not end. Can you help me get past this, because I really would love to finish the install! As i said the farthest it has ever gotten is the Audio drivers which is where it usually stops but sometimes it will stop earlier than that, but Audio is the most problematic because it has never been able to go past that.

Manish, thanks for your help.
Tried similar in Windows 7 with no effect. Also tried Adobe Creative Suite cleaner tool via http://www.adobe.com/support/contact/cscleanertool.html It installs ok on my laptop, so doesn't appear to be a location issue, but will not install on my workstation. Manual installation of AAM completes but after typing in user/pass it says 'download error, contact customer service'. Photoshop CS6 beta installed and functioned ok and I had CS4. Tried uninstalling both, same issues. Adobe Lightroom 3.6 is still installed and functions.
I also tried someone's suggestion of installing the trial of something so it would install the Akamai Netsession download manager. This completes and when I launch the AdobeApplicationManager.exe I can see it spawn Netsession which then hangs and can be killed initially, but zombies for a while ( cannot be killed ). Packet trace ( https://twitter.com/#!/DaSpadeR/status/201295684022960128 ) appears to show initial handshake and then nothing. -John Spade

Acrobat 9 Pro will NOT install (CS4 Design Premium)

Acrobat 9 Pro will NOT install (CS4 Design Premium)
Acrobat Pro 9 will not install (FAILED), although every other program on the CS4 DVDs did install properly.
I have followed the instructions, and have tried with no programs running, not even virus protection (which is an insane thing for Adobe to demand of a product being installed where the installation routine is expecting an Internet connection): FAILED.
I uninstalled my Acrobat 6 Pro, (a standalone Pro version that I had to have a few years ago.) I uninstalled that working program knowing I had no idea where my original Adobe Acrobat CD is located, so I was essentially cutting myself off of Acrobat Pro if the Acrobat 9 Pro install continued to fail.
I reported this to Adobe support online.
I have followed the instructions to disable startup items and services, then tried the Acrobat 9 Pro install: FAILED.
At that point, I gave up installing Acrobat 9 Pro. I didn't have any more time to screw with it - I would re-visit the installation failure later.
Lo and behold, a client sent me a PDF file of a brochure, in an email, and I had to grab some text from it to put on his website (Done in Dreamweaver CS4.) Well, damn, now I'll have to go back and get that install to work...FAILED!
Suspecting a problem in the installation routine on the DVD, I decided to download the trial version of Acrobat 9 Pro. So, I did. It downloaded and installed without a hiccup, and I had Acrobat 9 Pro working for 30 days...
I did what I had to do, using the trial version, then figured I would re-visit the installation issue later, when I had a few hours to dedicate to all the hell of calling Adobe software support, handholding, maybe registry edits, multiple reboots, and multiple attempts at doing everything again, just so the support person would know that I did follow all the steps correctly to prove thw outcome is sill FAILED!
Oh crap, I got another PDF file. No problem, I thought, I don't need to edit the PDF, just read it. When I tried to open the file, Acrobat 9 Pro plastered a screen over the program - the screen saying my 30 day trial version has now run out, demanded a serial number, or quit. My CS4 serial number would not activate it, and so I had to quit, not even being able to read the PDF file.
So, I un-installed the trial version of Acrobat 9 Pro that had installed without a hitch and had worked flawlessly for 30 days.
Now I'm going to have to visit hell, and get the software that I paid hundreds of dollars for to work...
Please STOP and NOTE: Acrobat 9 Pro installed perfectly from the downloaded Internet version. What does that tell you? There are no operating system issues, no hardware compatibility issues (which I knew anyway, as the OS and hardware is up to date.) Even more significantly, there is no issue with the Windows registry, or other versions of Adobe Acrobat that had been installed before in the machine. My conclusion was that it has to be a problem with the installation routine on the CS4 disks.
So, I spent an hour on the phone with Adobe personnel: software support, to customer service, to sales, to customer service, and back to sales. After software support came to the conclusion that I needed to UNINSTALL ALL OF CS4, and run a clean-up utility, I knew I had to try getting a new set of DVDs and hope the installation routine problems/bugs had been worked out.
After being batted back and forth by Adobe Customer Service and Adobe Sales, I finally got someone to agree to send a set of DVDs to me.
I got the DVDs. I tried to install Adobe Acrobat 9 Pro: FAILED
As I told the software support person, I do not want to un-install the entire CS4 suite. I have all of those programs working fine, and have about a dozen web sites within Dreamweaver CS4 painstakingly set up and active, and some of them are current projects that I am working on daily. I also have multiple extensions installed, and spent quite a bit of time getting all of those programs set up for my preferences and my work flow. I DO NOT WANT to uninstall the entire suite of applications to get Acrobat 9 Pro to install.
And the conclusion of the "sophisticated" Adobe Support Advisor as to what specifically was the instalation issue?
Adobe Support Advisor
The module found no solutions to report for the selected log file.
If you continue to have difficulties with the application,
please contact Adobe Support: http://www.adobe.com/support
System Information :
Operating System = Windows XP
Locale = en
At this point, what I want is to know what registry keys to edit and which folder(s) to delete to eliminate previous traces of Acrobat. In other words, just exactly the tiny piece of the "clean-up utility" that I need to run in order to allow the *Y#^%@#&#(& installation routine to work for Acrobat 9 Pro. I have no intention of uninstalling Dreamweaver CS4, as that is my business livlihood, and I know that my Dreamweaver CS4 client files/sites could not be read by earlier Dreamweaver versions. Asking me to uninstall Dreamweaver, Photoshop, Illustrator, Flash, InDesign, and Fireworks is insane. Your bad installation routine is not my fault, and you cannot expect me spend countless hours getting all those programs set up the way I want and with all my client/work files working correctly and all the extensions set up properly. So, if Adobe software support refuses to tell me what registry keys need to be changed, then I want Adobe Sales to send me a new, standalone version of Acrobat 9 Pro on disk.
Dennis

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then clickmsconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Normal startup, click OK, and then click Restart.

TS3212 i had to reinstall iTunes and it will not install

i had to reinstall iTunes and it will not install it keep on relling back

You won't be able to install your original Acrobat 7 at all, or use your original serial number. The server which used to allow this was switched off.
But assuming you have a compatible system, like Mac OS 5 or Windows XP, licensed users of Acrobat 7 can download a replacement and get a replacement serial number.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

QuickTime Update will not install

Hi All,
I ran software update on my 2.3GHz Mac Book Pro today. The OS security update installed just fine, but the QuickTime 7.4.1, ProKit 4.5 Update, and iTunes 7.6.1 will not install. All i get as an error is: "Sorry, An unexpected error occurred" It seems that this is QuickTime related as it seems to be the common thread among these updates (and the os update went though ok). Current QT is 7.4.0 (92).
I have repaired disk permissions and ran the repair disc function on my OS partition, but i didn't help.
Does anyone have any suggestions?
My computer has Final Cut Studio 2, Adobe CS3 web, AE CS3, among other things.

I'm having a similar, but worse problem. The quicktime update crashed upon install, and now many of my programs don't work.
- Quicktime crashes when I click on it, telling me to update to a new version (more on that problem later)
- Windows Media Player gives me an error saying ""Windows Media Player" could not be launched because of a shared library error: "B<WindowsMediaPlayer><Apple;Carbon;Multimedia><CFMPriv_QuickTime>"
- Internet Explorer does the same shared library error
- World of Warcraft hangs the computer on a black screen when I try to launch it.
So, you might ask, why don't I just install the newest version of QT? I can't. When I try it through Software Update, it gets almost completely done, then says "sorry, an unexpected error has occurred. The installer has been moved to the trash. Please try again from the file."
If I move the installer out of the trash and try to install, it gets to 86% complete, then crashes and says "There was an error installing the software. Please try again."
If I download the installer directly from Apple's QuickTime site (and I'm installing the version for Tiger that is supposed to be good for OS 10.4.9 and above; I have 10.4.11, so in theory I should be good to go), the same error occurs.
So, not only can I not use QuickTime, but it appears as though substantial other portions of my computer are inoperable due to the botched software upgrade.
I, much like the original poster, would be greatly appreciative to hear any suggestions as to how to solve this problem.
Thanks

Update will not install

Hi,
My computer had to be put into storage. As I expected, when I took it out there was a few updates. Most loaded without a problem but the new update for Leopard will not install.
The blue line only goes a small way then stops. I left my computer on all night thinking it just needed time but it still didn't go past where it stopped.
I can't access iTunes until this update updates.
What do I need to do?
Thanks,
D

Some general advice on updating:
It is worth noting that it is an extreme rarity for updates to cause upsets to your system, as they have all been extensively beta-tested, but they may well reveal pre-existing ones, particularly those of which you may have been unaware. If you are actually aware of any glitches, make sure they are fixed before proceeding further.
So before you do anything else:
If you can, make a full backup first to an external hard disk. Ideally you should always have a bootable clone of your system that enables you to revert to the previous pre-update state.
Turn off sleep mode for both screen and hard disk.
Disconnect all peripherals except your keyboard and mouse.
1. Repair Permissions (in Disk Utility)
2. Verify the state of your hard disk using Disk Utility. If any faults are reported, restart from your install disk (holding down the C key), go to Disk Utility, and repair your startup disk. Restart again to get back to your startup disk.
At least you can now be reasonably certain that your system does not contain any obvious faults that might cause an update/upgrade to fail.
3. Download the correct version of the COMBO update from the Apple download site.
The Combo updater of Leopard 10.5.8 can be found here:
http://support.apple.com/downloads/MacOS_X_10_5_8_ComboUpdate
If you prefer to download updates via Software Update in the Apple menu (which would ensure that the correct version for your Mac was being downloaded), it is not recommended to allow SU to install major (or even minor) updates automatically. Set Software Update to just download the updater without immediately installing it. There is always the possibility that the combined download and install (which can be a lengthy process) might be interrupted by a power outage or your cat walking across the keyboard, and an interrupted install will almost certainly cause havoc. Once it is downloaded, you can install at a time that suits you. You should make a backup copy of the updater on a CD in case you ever need a reinstall.
Full details about the 10.5.8 update here: http://support.apple.com/kb/HT3606
More information on using Software Updater here:
http://support.apple.com/kb/TA24901?viewlocale=en_US
Using the Combo updater ensures that all system files changed since the original 10.5.0 are included, and any that may have been missed out or subsequently damaged will be repaired. The Delta updater, although a temptingly smaller download, only takes you from the previous version to the new one, i.e. for example from 10.5.7 to 10.5.8. Software Update will generally download the Delta updater only. The preferable Combo updater needs to be downloaded from Apple's download site.
Now proceed as follows:
4. Close all applications.
5. Unplug all peripherals except your keyboard and mouse.
6. Install the update/upgrade. Do not under any circumstances interrupt this procedure. Do not do anything else on your computer while it is installing. Be patient.
7. When it ask for a restart to complete the installation, click restart. This can take longer than normal, there are probably thousands of files to overwrite and place in the correct location. Do nothing while this is going on.
8. Once your Mac is awake, repair permissions again, and you should be good to go!
If your Mac seems slightly sluggish or ‘different’, perform a second restart. It can’t hurt and is sometimes efficacious!
9. Open a few of your most used applications and check that all is OK. In this connection please remember that not all manufacturers of third party applications and plug-ins, add-ons, haxies etc, will have had time to do any necessary rewrites to their software to make them compliant with the latest version of your operating system. Give them a weeks or two while you regularly check their websites for updates. This applies particularly to plug-ins for Safari 4.
N.B. Do not attempt to install two different updates at the same time as each may have different routines and requirements. Follow the above recommendations for each update in turn.
Lastly, Apple's own article on the subject of Software Update may also be useful reading:
http://docs.info.apple.com/article.html?artnum=106695
If you are updating Safari (or just have):
Input Managers from third parties can do as much harm as good. They use a security loophole to reach right into your applications' code and change that code as the application starts up. If you have installed an OS update and Safari is crashing, the very first thing to do is clear out your InputManagers folders (both in your own Library and in the top-level /Library), log out and log back in, and try again.
So, disable all third party add-ons before updating Safari, as they may not have been updated yet for the new version. Add them back one by one. If something goes awry, remove it again and check on the software manufacturer's website for news of an update to match your version of Safari.
Most errors reported here after an update are due to an unrepaired or undetected inherent fault in the system, and/or a third party add-on.
Additional tips on software installation here:
http://docs.info.apple.com/article.html?artnum=106692
To reiterate, Input Managers reach right into an application and alter its code. This puts the behavior of the affected application outside the control and responsibility of its developers: a recipe for problems. That's not to say that issues absolutely will ensue as a result of Input Managers, but you, as a user, must decide. If the functionality of a specific Input Manager or set thereof is really important to you, you may well choose to assume the associated risk.
Again, the advice is to remove all Input Managers from the following directories:
• /Library/InputManagers
• ~/Library/InputManagers
especially prior to system updates (they can always be added back one-by-one later).

HT1338 I have iMac 105.8 and want to upgrade to Snow Leopard, so got the disc from apple on line store and it will not install, just keeps ejecting from my desktop

I have iMac 105.8 and want to upgrade to Snow Leopard, so got the disc from apple on line store and it will not install, just keeps ejecting from my desktop

You have entirely too little free space on the boot drive, for best performance it's best to have hard drives only 50% filled max and never more than 80% filled.
See Storage Drive here and reduce some space also make a seperate bootable clone backup of all your data BEFORE upgrading
Most commonly used backup methods
see here for how to find your disk space
Why is my computer slow?
If you upgrade and it doesn't go right or slows the machine down you might need to erase and install, which all your programs will have to be reinstalled from original sources and files from backup.
How to erase and install Snow Leopard 10.6
If you can't do this, then hire a local PC/Mac specialist.
Do not upgrade to 10.7 or 10.8 on that older machine, it will slow down and you will lose all your PPC based programs.
Leave the Lions for a brand new machine with a SSD drive.

I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone

I've been using Adobe Acrobat 7 for many years. I updated my full version of Acrobat 5 to get to 7. My hard drive crashed and I've been trying to reinstall Acrobat and it will not install. Adobe will not help because 7 is no longer supported. Does anyone know where I can go for help?

You won't be able to install your original Acrobat 7 at all, or use your original serial number. The server which used to allow this was switched off.
But assuming you have a compatible system, like Mac OS 5 or Windows XP, licensed users of Acrobat 7 can download a replacement and get a replacement serial number.
Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

ARD 3 Will Not Install "The serial number is not valid"

Hello, and thanks for reading.
I am a new network admin in a silicon valley school district. I come from a Windows background and I am picking up the Mac pretty well. I was asked by the support team to install Apple Remote Desktop 3 on my MacBook Pro running 10.8.4 to help people with our Outlook / Exchange deployment.
This will not install no matter what. I have been trying for a total of about 5 hours so far. 4 different disk, 4 licenses, 3 of which are capped at 10 and 1 is unlimited. There are plenty of licenses available still. I have removed every bit of ARD off from the original install and just tried again. I am at my wit's end here. I am spending more time tryin to help others than I am doing anything else. Teach me to be a nice guy.
Anyway, if anyone has a brilliant idea of what I am missing I am definitely willing to listen and follow. Than

First, confirm that the licence codes and the disks you were given are indeed for ARD 3. Most school districts will have a lot of old stuff floating around, so it's quite possible that you were actually given the license code or disks for ARD 2.x or even ARD 1. A license code for ARD 3 should, I believe, always begin with XARD-030-, and of course an ARD 3 disk should say so.
And I presume you're installing through a user account that has administrator privileges, correct?
Regards.

Photosmart Essentials will not install Fatal Error

Windows Vista Home Premium. -- I recently move my Photosmart D7560 printer to a different computer. I need to install Photosmart Essentials to allow me to print to a printable CD. I downloaded the latest drivers for the full featured installation of the D7560, but the Photosmart Essentials will not install. The printer works and prints fine, but the printing software gives a Fatal Error during installation. The message is Problem with windows Installer Packatge. A program required for the install couldn not run. Contact HP! I tried the download 2 times from HP and 1 time from CNET. Same error each time. I do not have the original disk that came with the printer. Is that the problem? How can I get Essentials installed? Thanks.

Hi there,
This article should cover the issue you are experiencing. Give the steps outlined a shot and let us know if it helps.
Best of Luck!
You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

Voiceover kit will not install 1603 error win8

Voiceoverkit will not install. Error code 1603. Running Win8. iTunes 11.0.5.5

Hello tzachman,
Thank you for using Apple Support Communities!
It sounds like you are getting an error message when trying to get the Voiceover kit to install.
I found an article that seems to address this error code specifically named iTunes: Specific update-and-restore error messages and advanced troubleshooting found here http://support.apple.com/kb/TS3694#error1603
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations. If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts
Here is the troubleshooting from the 1604 section that it references:
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode, put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Take care,
Sterling

Iphone will not install from App store

I have a problem where my iphone will not install apps from the appstore.
Description:
If I select to install an app in appstore i get prompted for my password. When password is entered no installation starts, but after a brief moment the button to install the app is highlighted again as it were before I pressed it. The app never gets installed.
- I tried with several different apps with the same result.
- I am running IOS6.0 (10A403).
- 5GB free space on the phone
- I am positive that the apple ID password is entered correctly. I changed it twice to see if it made any difference, but no luck, and I also tried entering a faulty password. Withe the faulty password I got a dialogue saying the password is wrong. This dialogue does not appear with the correct password.
- I restarted the phone. No luck with that either.
- Phone is an Iphone 4 100% original.
Any suggestions for a solution?
/Peter

Can you download the games in iTunes on your computer?
Do you have any restrictions set up in Settings/General/Restrictions that prevent you from installing apps or certain apps?

Original CS will not install on 10.6.5

Similar Messages

Maybe you are looking for