Our aol email was hacked and now our Apple ID will not work which means no acces. To icloud. Etc. how do we fix?

Our aol account was hacked overseas. The Apple ID and passwords no longer work. We can not access any Apple products. ID icloud, iTunes, etc. how do we override the old Apple id and change/or ID and passwords?

What do you mean by "won't work"? Are you indicating that your Apple ID was your AOL email address? Have you attempted to change your Apple ID here:
Apple - My Apple ID
Cheers,
GB

Similar Messages

Aol email was hacked and now cannot get aol email on apple iPhone or ipad

AOl Email was hacked and now both of my apple products will not accept aol email...WHY?
I have iPhone 4 and iPad 2

Maybe because it was hacked. Did you change your password? Did the hacker change your password?

I installed Lion and now my MS office will not work, is there a way to revert back my original software?

I installed Lion and now my MS office will not work, is there a way to revert back my original software?

Back to Snow Leopard from Lion install method
Read and print out these instructions, your computer is going to be offline and you wil be cutoff from help until your machine is restored.
Clear the Desktop, Downloads and Trash of anything you wish to keep by placing their files in the respective Documents, Music, Pictures, Movie folders.
If you have a TimeMachine drive, update it and disconnect for the duration of this restore time. It will be your second backup system and will have to be wiped and setup again after successfully going back to Snow Leopard if it was connected to the OS X 10.7 boot drive. If it wasn't, then leave it disconnected without updating to Lion.
Backup ALL your Users folders (Documents, Pictures, Movies, Music etc) manually (drag and drop methods) to a (not TimeMachine) external powered drive (HFS+ journaled formatted in Disk Utility) and disconnect, your going to be wiping the entire disk of ALL DATA. (warning, everything will be gone and not recovered)
Here we go!
Hold c and boot off the 10.6 installer disk that comes with your computer and second screen in just STOP.
Look at the Utilities Menu for Disk Utility.
On the left is the name of your hard drive maker, click it and Erase (format HFS+ Journaled), give it the same name as before, and click Erase...
This should wipe the drive of ALL partitions (GUID, OS X and 10.7 Recovery, Windows if present)
When it's done, quit and install OS X 10.6. Then install all your programs from fresh sources and validate/update.
When you setup a first account, use the same user name as before, this way you can simply drag and drop the content of your previous Users folders from the external drive right back into the new Users folders and everything should work peachy. Links in iTunes to music, playlists and iPhoto links especially.
Update OS X to 10.6.8 using the Combo Update for best results.
http://support.apple.com/kb/DL1399
(Note: If your original machine had 10.5 and you want the free iLife that comes with the disks with the computer, then you'll have to install 10.5 first using the same c boot/erase/format methods as above, then update to 10.6 via the disk, then Combo Update 10.6.8)
Final step optional but highly receommended.
A lot of people use a Carbon Copy Clone of their boot drive to a HFS+Journaled external drive as a "hold the option key" bootable backup in case something goes wrong with their boot drive or need to restore to a previous OS X version.. (in addition to TimeMachine drive for more immediate backups.)
It's not advised to have a Bootable Clone and a TimeMachine partition on the same external drive, as two drives gives hardware protection in case one fails.

I updated to java 7 and now my yahoo games will not work, how do i fix this?

i updated to java 7 and now my yahoo games will not work, how do I fix this?

kathieaross,
click on the Java pane in System Preferences. When the Java Control Panel window opens, click on the Security tab, and set your Security Level to Medium — that will allow “untrusted” applications (i.e. those without certificates from a trusted authority) to run. Press the Apply button in the lower-right corner to confirm the change, then press the OK button to close the window.
Apparently your Yahoo! card games don’t have certificates associated with them, which is why the default security setting of Java SE 7 Update 51 didn’t allow them to run.

I Installed Lion and now my USB modem will not work to send a PDF fax? Do I need a new USB modem to send faxes or is there a software update that I need?

I Installed Lion and now my USB modem will not work to send a PDF fax? Do I need a new USB modem to send faxes or is there a software update that I need? Also can I change the picture of the login screen? That grey mat looks ugly!

As posted by Ham on July 29 @ 9pm on this thread <https://discussions.apple.com/message/15786976#15786976>.
Official statement from Apple:
http://support.apple.com/kb/ht3152

Help!!! I think my email was hacked and now I can't get into it at all. All of the suggestions didn't help so far. I have double clicked, rebooted, and deleted the account. Is there a way that I can have a reset password to an alternate email?

Help, my email was hacked, now I can't get in at all. Can I reset the password through an alternate email?

You do realize that there are many, many email providers and without knowing which one you are talking about, there is no way to answer your question?
Which then leads to this ..... Have you contacted your email provider about this? That's probably the best place to start. See what they recommend.

I upgraded to OS X10.9.4 and now my Cannon scanner will not work. I downloaded the new driver and still no luck.

I upgraded to OS X10.9.4 and now my Cannon MX 860 scanner will not work. The printer works. I downloaded the new driver and still no luck. Please help!

Open Print & Scan preferences. Select the printer in the sidebar list and click on the Delete [-] button. CTRL- or RIGHT-click in the sidebar area and select Reset Print System from the context menu. Re-Add the printer by clicking on the Add [+] button, select your printer from the little browser that opens, select the proper driver if it isn't set automatically, then click on the Add button. See if it now works.
Oh, be sure you install the new driver you downloaded.
BTW, you don't have a PowerMac as shown in your profile. PowerMacs were tower machines that ran PPC processors, not Intel processors. You really should correct that information in your profile.

Virus? My AOL email was hacked. Now what?

Do I need to worry about some "spyware" or something on my computer? I never follow spam links but obviously did something in the last 24 hours. How do I know if I have a virus on my Mac?
thanks

Likely not, use another mail service like Gmail or Hushmail.
I didn't know anyone still used AOL, I hope your not paying for it.
http://www.businessinsider.com/how-to-cancel-aol
Just email all your friends your new Gmail account and that will solve your issue if AOL was hacked or your password compromised there.
But I'm leaning more towards you were not hacked, but it's possible you might have the flashback trojan installed
http://botnetchecker.com/

My email was hacked and now I can't get to my iTunes I think it was hacked to

One of my email address was hacked. When I discovered this setout to change all my passwords and when I tried access my iTunes account associated with this email the Password had changed. Not sure if maybe my wife didn't change it already I went in to I forgot my Password link and when I attempted to answer questions it appears that they changed my birthday, so of course that didn't work. I then attempted to ask for an email to be sent so I could change password it has been over an hour and I still have not recieved the email.
I don't think I had a credit card associated with this account so I think I am ok. But I am fairly certian I have some purchases associated with this account and want to at least insure I have all of these.
Is there a way to either get access back or kill this account so I can insure that My reputation isn't damged by some full with nothing better to do with his life.

Try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

HT3180 The internet provider reset my router and now my apple Tv does not work in netflix i get ATV-ui10 error and when i perform a network test it works fine but no movies are coming up on the screen and you cannot select anything.

The internet provider reset my router and now I cannot use Apple Tv. I tired restore and reseting the apple tv and the Network test is fine. Netflix shows error atv-ui10 and you no movies come up it just shoes black tickets at the top of the screen and says i am not connect. Internet works fine.

Delete/forget the network connection on the ATV and reconnect to the network.
Power cycle the router.

Updated the iOS and now my iPhone 4 will not work and shows the usb with an arrow to iTunes. iTunes on my computer does not recognize it and will not sync it!! I hate being with out my iPhone

I recently updated to the new iOS through my computer with my iPhone 4 pluged in via USB. It has shut down my phone and just shows the iTunes icon with the USB cord to plug in. When I try to sync my phone with the computer iTunes does not recognize it!! So now my iPhone is useless and I really need it back to working order!! Please help......Hilda

Hello Hilda Louise
Start with the article below to get your iPhone to be recognized in iTunes again. Then you will probably need to restore it to get it back up and running.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G.

I did a clean install of snow Leopard and now my iWork 09 will not work. does anyone one know where I can download the version for snow Leopard?

I did a clean install of Snow Leopard and now when I reloaded iWork 09 from my timemachine it will not open anything. any ideas.

iWork '09 is still available from the likes of Amazon.
Your experience is why I never trusted downloaded versions when there's a physical DVD available.
It may be possible to reactivate with your code, but I can't advise you as to how.

I just upgraded my eMac to Leopard and now my Mail application will not work.

It will start to load, but I never get a mail window and it won't accept a new account and will not "Quit" unless I "Force Quit" it.

It may be helpful to also ask in the Leopard "Mail and Address Book" sub-forum here:
Mail and Address book (22,773)

Erased Hardrive and now OS install disk will not work?

Yesterday I tried to erase the hardrive on my macbook (Mac OS version 10.4.6) with tiger. I heard from previous users and an apple specialist that I could go into disk utility and delete the hardrive. I inserted the Macbook Mac OS X install disk 1, restarted with C and from here I went to disk utility. I clicked erase the hardrive and from here I exited disk utility and started the Mac OS X installation. It failed halfway through the installation and asked me to restart. Now when I restart my computer it just flashes the question mark inside the folder. I tried inserting the install disk 1 again and it took me to a gray screen with the apple logo and the downloading spinning icon. It stayed this way for several hours till it eventually moved to a blank white screen and then a blue screen with spinning downloading icon. This went on for probably 10 hours before I decided to just shut it down again. Where do I go from here? All I wanted to do was delete the contents of the hardrive and reinstall the operating system because I am giving the computer to a friend. I really don't want to have to take it in to repair it. It was working pretty well before I erased the hardrive. Any help would be appreciated here. Thanks.

The Canon app probably isn't designed to run in Mavericks, check with Canon to see if they have a more up-to-date version. If they do not then simply use Image Capture to scan.

Hello, I upgraded to 10.6.8 and now Parallels 4.0 will not work? Can anyone help?

Hi, upgraded macbook pro to 10.6.8 and not I cannot get Paralles 4.0 to work? Any suggestion and help would be Great!
Thanks in advance,
JSKnox11

Might be a good question for Parallels support
http://www.parallels.com/support/free/

Our aol email was hacked and now our Apple ID will not work which means no acces. To icloud. Etc. how do we fix?

Similar Messages

Maybe you are looking for