I just upgraded my eMac to Leopard and now my Mail application will not work.

It will start to load, but I never get a mail window and it won't accept a new account and will not "Quit" unless I "Force Quit" it.

It may be helpful to also ask in the Leopard "Mail and Address Book" sub-forum here:
Mail and Address book (22,773)

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I did a clean install of snow Leopard and now my iWork 09 will not work. does anyone one know where I can download the version for snow Leopard?

I did a clean install of Snow Leopard and now when I reloaded iWork 09 from my timemachine it will not open anything. any ideas.

iWork '09 is still available from the likes of Amazon.
Your experience is why I never trusted downloaded versions when there's a physical DVD available.
It may be possible to reactivate with your code, but I can't advise you as to how.

Just upgraded to 10.8.2 and now RUSE via Steam does not work

Now that I have upgraded to 10.8.2, the video game RUSE (opened via Steam) crashes (everytime, always). It ran fine from 10.6.8. Any plans to fix this problem? Ubisoft blames Apple on their support sites....
Put another way, did I just pay money and spend all day upgrading my system only to lose accessibility to a bunch of programs?

Mt. Lion will not run any PPC or 32 bit applications. If you RUSE fits into one of those categories, you might consider a partition or external HDD with Snow Leopard OS on it so that you can play your game.
Ciao.

Hello, I upgraded to 10.6.8 and now Parallels 4.0 will not work? Can anyone help?

Hi, upgraded macbook pro to 10.6.8 and not I cannot get Paralles 4.0 to work? Any suggestion and help would be Great!
Thanks in advance,
JSKnox11

Might be a good question for Parallels support
http://www.parallels.com/support/free/

HT2486 I just upgraded to 10.6.3 and now my address book won't work (4.1.2) how to I upgrade it?

I just upgraded to 10.6.3 and now my address book won't work (4.1.2) how to I upgrade it?

Software Update (under the Apple menu).
Current Snow Leopard version is 10.6.8.

Just upgraded to iTunes 10.6 and now it says it does not support Quicktime

Just upgraded to iTunes 10.6 and now it says it does not support Quicktime. Not much more to add. It's a MacPro running Lion.

warren.b.paul wrote:
So, I have managed to fix the problem.
I found that the upgrade had replaced my library files with empty ones.
So I restored the backup I made of them before the upgrade and
now all my media is back.
Great..
For those who run across this therad and haven't taken the effort to make a backup here is another approach that should work.
Empty/corrupt library after upgrade/crash
Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping. In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
See iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
When you get it all working make a backup!
tt2

I just updated to the new software and now my app Store is not working It is just a white blank page

I just updated the new software and now my app store will not work I have shut it down and opened up again and nothing just a blank white page ?

I'm having a similar problem.
New iPad with iOS6 just downloaded.
I cannot purchase any new items from the new Apple Store now!
It keeps asking me to fill in CC details, asking for security number, but stays red when i fill in the 3 numerals and when I click done I get a Time Out message.
This is not good Apple!!
Looks as if I will have to use my iPad One to purchase from the Apple Store.

I installed Lion and now my MS office will not work, is there a way to revert back my original software?

I installed Lion and now my MS office will not work, is there a way to revert back my original software?

Back to Snow Leopard from Lion install method
Read and print out these instructions, your computer is going to be offline and you wil be cutoff from help until your machine is restored.
Clear the Desktop, Downloads and Trash of anything you wish to keep by placing their files in the respective Documents, Music, Pictures, Movie folders.
If you have a TimeMachine drive, update it and disconnect for the duration of this restore time. It will be your second backup system and will have to be wiped and setup again after successfully going back to Snow Leopard if it was connected to the OS X 10.7 boot drive. If it wasn't, then leave it disconnected without updating to Lion.
Backup ALL your Users folders (Documents, Pictures, Movies, Music etc) manually (drag and drop methods) to a (not TimeMachine) external powered drive (HFS+ journaled formatted in Disk Utility) and disconnect, your going to be wiping the entire disk of ALL DATA. (warning, everything will be gone and not recovered)
Here we go!
Hold c and boot off the 10.6 installer disk that comes with your computer and second screen in just STOP.
Look at the Utilities Menu for Disk Utility.
On the left is the name of your hard drive maker, click it and Erase (format HFS+ Journaled), give it the same name as before, and click Erase...
This should wipe the drive of ALL partitions (GUID, OS X and 10.7 Recovery, Windows if present)
When it's done, quit and install OS X 10.6. Then install all your programs from fresh sources and validate/update.
When you setup a first account, use the same user name as before, this way you can simply drag and drop the content of your previous Users folders from the external drive right back into the new Users folders and everything should work peachy. Links in iTunes to music, playlists and iPhoto links especially.
Update OS X to 10.6.8 using the Combo Update for best results.
http://support.apple.com/kb/DL1399
(Note: If your original machine had 10.5 and you want the free iLife that comes with the disks with the computer, then you'll have to install 10.5 first using the same c boot/erase/format methods as above, then update to 10.6 via the disk, then Combo Update 10.6.8)
Final step optional but highly receommended.
A lot of people use a Carbon Copy Clone of their boot drive to a HFS+Journaled external drive as a "hold the option key" bootable backup in case something goes wrong with their boot drive or need to restore to a previous OS X version.. (in addition to TimeMachine drive for more immediate backups.)
It's not advised to have a Bootable Clone and a TimeMachine partition on the same external drive, as two drives gives hardware protection in case one fails.

I updated to java 7 and now my yahoo games will not work, how do i fix this?

i updated to java 7 and now my yahoo games will not work, how do I fix this?

kathieaross,
click on the Java pane in System Preferences. When the Java Control Panel window opens, click on the Security tab, and set your Security Level to Medium — that will allow “untrusted” applications (i.e. those without certificates from a trusted authority) to run. Press the Apply button in the lower-right corner to confirm the change, then press the OK button to close the window.
Apparently your Yahoo! card games don’t have certificates associated with them, which is why the default security setting of Java SE 7 Update 51 didn’t allow them to run.

Cableone innstalled a new server and now my thunderbird email will not work. What do I do now?

Cableone, our internet provider, has changed from a Google server to their own server and now my Thunderbird email will not work. They have directions listed to make it work, but this does not work. I have also contacted Cableone's technical support and they say because thunderbird is not their system they have no responsibility to make it work. I prefer to use Thunderbird for my email - how can I make it work? Also, I have tried the Thunderbird 'Automatic Account Configuration' help and it does not work.

Ask your less than helpful provider for the server settings and setup the new account up manually.
You want to know IMAP or POP and the name of the server. The port number and if it uses SSL/TLS security.
You need the same info for the SMTP server for outbound mail.

I Installed Lion and now my USB modem will not work to send a PDF fax? Do I need a new USB modem to send faxes or is there a software update that I need?

I Installed Lion and now my USB modem will not work to send a PDF fax? Do I need a new USB modem to send faxes or is there a software update that I need? Also can I change the picture of the login screen? That grey mat looks ugly!

As posted by Ham on July 29 @ 9pm on this thread <https://discussions.apple.com/message/15786976#15786976>.
Official statement from Apple:
http://support.apple.com/kb/ht3152

Upgraded to Mac OS X Snow Leopard and final cut express 4 will not work

upgraded to Mac OS X Snow Leopard and final cut express 4 will not launch but my final cut express HD 3.0 version comes up. I reinstall my final cut express 4 upgrade disc and it still will not launch.
Where do I go from here?

You installed from the discs, right?
What happens when you try to launch? What are you doing to launch and what happens you do it? Can't see you computer from here. If you probably need to contact Apple with an installation issue on a new computer.

We just added Maverick to our Mac and now the magic mouse will not scroll with finger tips!!

We just upgraded our system to Maverick. Now our majic mouse does not respond to the finger swipe at all.
Also the volume contro;s stopped working on the wireless keyboard.

Hi davidgraham193,
Thanks for visiting Apple Support Communities.
If your Magic Mouse is not scrolling, first go to the Mouse section of System Preferences and try toggling the "Scroll direction: natural" checkbox to see if it has an effect.
Scroll direction: natural:
Select this option to move the contents of a window the same direction as your fingers.
From:
OS X Mavericks: Change the way your trackpad works
http://support.apple.com/kb/PH13804
If the issue persists, see this link for additional troubleshooting steps:
Troubleshooting wireless mouse and keyboard issues
http://support.apple.com/kb/ts3048
Best,
Jeremy

I just updated to ios 6.1 and now my cellular data is not working

I just updated to ios 6.1 and now my cellular data is not working

UPDATE: Ok, I just got back from the Apple store and I've performed a full restore. The good news is that the restore did allow cellular data to work again, restoring as new and restoring an iCloud backup both worked fine. I also tried everything Apple suggests on the http://support.apple.com/kb/TS3780 an only restoring had any effect. Even though that worked for me, I went Ahead and went to the Apple store because this problem had already occurred with me, but only intermittently (requiring frequent resets); the 6.1 update seemed to just make it more 'permanent' so to speak. after the tech tested it with a known-good SIM compared to a new iphone 5, he observed the same stalled cellular data, so my iPhone was swapped out. Hope this helps.
Cheers

I upgraded to OS X10.9.4 and now my Cannon scanner will not work. I downloaded the new driver and still no luck.

I upgraded to OS X10.9.4 and now my Cannon MX 860 scanner will not work. The printer works. I downloaded the new driver and still no luck. Please help!

Open Print & Scan preferences. Select the printer in the sidebar list and click on the Delete [-] button. CTRL- or RIGHT-click in the sidebar area and select Reset Print System from the context menu. Re-Add the printer by clicking on the Add [+] button, select your printer from the little browser that opens, select the proper driver if it isn't set automatically, then click on the Add button. See if it now works.
Oh, be sure you install the new driver you downloaded.
BTW, you don't have a PowerMac as shown in your profile. PowerMacs were tower machines that ran PPC processors, not Intel processors. You really should correct that information in your profile.

I just upgraded my eMac to Leopard and now my Mail application will not work.

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