Outage in NJ area???

Since around 4 PM EST 3/21/11 i have had little to no internet connection. (little as is worse than dial up) I have been on the phone with tech support twice and they had no clue what the issue was. We thought it was my router, but here is the twist in the story... My brother lives two doors down on the same street as me, also has Fios service and is experiencing the same issues. I have tried using search engines to find a relation to an outage, but i have failed to find anything. If there has been any word of an outage in the NJ area, please reply and confirm and possibly an ETA on the fix. Thank you, and i look forward to a reply.
Jason from NJ.

I'm sure he wasn't being an idiot. Each of the techs have tools available to them as mentioned above, some have more access to the tools than others. If you managed to get a higher level tech on a call as a first-line tech support, you probably got someone who had more tools available to them. Not saying this is set in stone, but I've seen it happen many times with other providers when call volume is high.
========
The first to bring me 1Gbps Fiber for $30/m wins!

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Since we haven't heard back from you on the private support board or have received a form submission, it appears assistance is no longer required. If you need any future help with your Verizon service, please make a post here on the forums so we can assist.
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If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’

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Sorry for the troubles you have been having with your service. Are you still experiencing difficulties? Please reply back if so that way we can help out.
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If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

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Outage in NJ area???

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