Outbound DTMF Issue
We are experiencing a problem with DTMF tones on external attendants. We have a CCM 4.2 cluster connected to a CUCM 8.6.1 via a QSIG ICT.
CCM 4.2 <--> ICT <--> CUCM 8.6 <--> CUBE <--> SIP
DTMF works OK from phones in the CUCM 8.6 cluster. All inbound DTMF works all the way through to the CCM 4.2 cluster. However, DTMF from phones in the CCM 4.2 cluster does not work. It was working OK last week when some changes (adding CUC integration) were made. I have tried reversing most of the changes, but cant get it working again.
Any ideas or TS steps recommended? Thanks!
Two things to add on this thread:
The statement "these are outbound calls - so they don't hit a VoIP peer." is not true. There is always an inbound and outbound dial-peer matched on IOS. If you do not have an inbound dial-peer to match, IOS will use dial-peer 0 which is almost always a bad thing. Make sure you have a VoIP dial-peer that will match for inbound calls from UCM to the router.
CCX does not support in-band DMTF such as RFC2833 with SIP. If you do not have OOB DTMF such as KPML (RFC4730) or H.245 alphanumeric, then you need to invoke an MTP for conversion.
Similar Messages
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I am having trouble getting the SPA112 to recognize DTMF tones from my phone in AVT mode. Using InBand mode DTMF works for the most part, but there are some IVRs that don't seem to like the audio DTMF either. Currently my phone plays DTMF tones for 80 ms, increasing that value to 120 ms resolves the issue that I am having, but I don't have time to make that change and I'm hoping to find an ATA configuration fix to my problem. I have tried several other ATAs, none of which seem to have any problem with the DTMF tones at 80 ms. Why is the SPA112 different, are there any other settings I can tweak to make this work?
Updating firmware to 1.3.1 or higher will fix DTMF issues,
I updated firmware and now I can dial tones even from wireless phones. Use auto mode
Solved!! -
Hi All,
I have an issue here. The DTMF is not recognized by the Unity when user wants to do remote login to voicemail box by pressing *
Call Flow : T1 --> AS5400 --> SIP Trunk --> CUCM 9.1.2 --> SCCP --> CUC 9.1.2
Time : Nov 12 20:06:56.417 UTC
Calling Party Number i = 0x1183, '914466553077'
Called Party Number i = 0xA1, '2067677' - 99992067677
I can see in CCAPI, * being pressed and NOTIFY message is sent to CUCM, and I get 403 Forbidden as response.
The dial-peer configuration point to CUCM is below
dial-peer voice 4320 voip
tone ringback alert-no-PI
description --- PSTN to XXX 9999.XXXXXXX ---
preference 1
destination-pattern 9999.......$
no modem passthrough
session protocol sipv2
session target ipv4:XXXXX
voice-class codec 1
voice-class sip early-offer forced
voice-class sip options-keepalive
dtmf-relay sip-notify rtp-nte
fax rate 7200
ip qos dscp cs3 signaling
no vad
Logs are attached. Please help me to find out the issue.ok..We need to use a different approach to resolve this..We need to prefix calls coming from cucm so as to break up the overlapping issue..
do this..
go to cucm, search for the Route list you use for outbound calls, click on the route group associated with it.
Under called party xformation
under discard digits: use to none
prefix digit outgoing calls: add 141 as shown below -
Hi All,
I've a intercompany customer (say ICABCD) which has Ship-to Party maintained as 12345678 (not same as Sold-to Party) in Customer master. Now when I create a I/C PO to procure goods for ICABCD and create delivery (outbound), it sets Ship-to Party in delivery as ICABCD, not 12345678. Partner determination at delivery level is perfectly fine and has no issues at all.
As a result when I create a I/C billing document and Commercial Invoice subsequently, it gives the Ship-to Party address as ICABCD address in Commercial Invoice since it is taking VBPA-KUNNR with PARVW=SH by passing Billing document number. I know the workaround could be referring KNVP-KUNNR, PARVW=SH (and VKORG).
But at the first place, why it is not determining the correct Ship-to Party in Delivery? Is there a solution for this? Is this the standard behavior?
Awaiting your replies.
Regards
Samier Danishthere is no extra ship-to party.
the whole logistics customizing is between receiving plant (which is ship-to ) and sending plant (vendor).
the sold-to does not really play any role, except it is identical with the bill-to party, this one is then mentioned in the EDI settings for invoice exchange. -
Purchase Order Outbound Idoc issue. Message Type ORDER
Hi Experts,
I am having issue with outbound IDoc generated from Purchase Order.(Message Type ORDER and Basic Type ORDERS05)
Issue is when i create PO idoc Segment E1EDP01 and field ACTION populates as 001 this works fine.
Now when made any changes to the purchase order.* PO trigers one more EDI - Idoc. but the ACTION field is stil as 002.*
Could any tell me how to fix this.
Cheers...Gopinath.Hi,
Thank you.
I have found the issue and fixed.
Below three setting was missing same has been done in Partner Profile now ok.
Message type u2013 ORDCHG, Processing Code u2013 ME11 and Change flag On.
Cheers..Gopinath
Edited by: Gopinath A.R on Oct 8, 2009 3:14 PM -
C897-VA-K9 Version 15.2(4)M6dialer 0 interface high gig outbound traffic issue
Hi i have recently upgraded one of my branch office router from C876 to C897-VA-K9, and after 1 week i deployed the new router i started to see 1 gbps + traffic in my dialer 0 interface outbound in my MRTG. and after i restarted the router the graph looks normal for 5 to 6 days and detects gig traffic and the graph keeps moving up from 1 gbps+ to 2gbps + and so on and keeps up until restarted.
1# sh int dialer 0
Dialer0 is up, line protocol is up (spoofing)
Hardware is Unknown
Description: Internet - Internode -
Internet address is x.x.x.x/24
MTU 1500 bytes, BW 56 Kbit/sec, DLY 20000 usec,
reliability 255/255, txload 255/255, rxload 255/255
Encapsulation PPP, LCP Closed, loopback not set
Keepalive set (10 sec)
DTR is pulsed for 1 seconds on reset
Interface is bound to Vi2
Last input never, output never, output hang never
Last clearing of "show interface" counters 3d02h
Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
Queueing strategy: fifo
Output queue: 0/40 (size/max)
5 minute input rate 1382000 bits/sec, 152 packets/sec
5 minute output rate 2309042000 bits/sec, 74 packets/sec
4640078 packets input, 46025807702 bytes
4174133 packets output, 76966587324883 bytes
So far i haven't been able to figure out the issue, i did shared the issue with my provider as per them there is nothing unusual in our usage. Looking after my issue it look like bug i tried identical c897-VA-K9 router have same issue but yet unable to find bug info for the series of router in cisco.
Appreciate your prompt help and suggestion.
Regards
khagen
really appreciate if you can share any reNode Bandwidth is 8 Mbps.
virtual-Access2 interface, it gives exact traffic information. that made me feel there is something wrong with dialer 0 interface.
but want to know what is causing such unusual outbound throughput in dialer interface. is it bug on the router hardware or software? -
PO outbound IDOC - Issue with Unit of measure
Hi,
I am facing issue with unit of measure.
1) In the PO outbound idoc in segment E1EDP01, the unit is always converted into ISO code and sent. Is there any way to avoid it.
2) Now while changing unit to ISO code, it checks if it is preset in T006 table. Now in some of the cases like Unit FT3, there are no entries in T006 table, hence IDOC is going into error. Let me know how can this be resolved. Do I need to update T006 table if yes then how can I do it.
Thanks.
Regards,
ShahuSorry.. Posting it in ABAP Development forum.
-
PO outbound interface - Issue with Unit of measure
Hi,
I am facing issue with unit of measure.
1) In the PO outbound idoc in segment E1EDP01, the unit is always converted into ISO code and sent. Is there any way to avoid it.
2) Now while changing unit to ISO code, it checks if it is preset in T006 table. Now in some of the cases like Unit FT3, there are no entries in T006 table, hence IDOC is going into error. Let me know how can this be resolved. Do I need to update T006 table if yes then how can I do it.
Thanks.
Regards,
Shahu
Edited by: shahuraj shirure on Mar 5, 2008 1:06 AMIts always that while sending Units from SAP, it needs to be sent in ISO code and SAP always receives units of measure in the ISO unit format only.
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Odd outbound longdistance issue
I have a T1 on a 2851 that for some long distance calls will pass 10 digits to the provider but for others will pass only the first 7 digits.... I am out of ideas....
dial-peer voice 200 voip
destination-pattern 6...
progress_ind setup enable 3
session target ipv4:10.249.32.1
dtmf-relay h245-alphanumeric
codec g711ulaw
fax rate disable
ip qos dscp cs5 media
no vad
dial-peer voice 203 voip
destination-pattern 6...
progress_ind setup enable 3
session target ipv4:10.249.32.2
dtmf-relay h245-alphanumeric
codec g711ulaw
fax rate disable
ip qos dscp cs5 media
no vad
dial-peer voice 104 pots
destination-pattern 911
direct-inward-dial
port 0/0/0:0
forward-digits all
dial-peer voice 102 pots
destination-pattern 91T
port 0/0/1:2
dial-peer voice 103 pots
destination-pattern 9T
port 0/0/0:0
Below, first call is sucessful while second call fails.
Sep 28 21:11:17.145: //-1/809690D99602/RXRULE/regxrule_stack_pop_RegXruleNumInfo: stack=0x465B10E4; count=1
*Sep 28 21:11:17.149: //-1/809690D99602/RXRULE/regxrule_stack_push_RegXruleNumInfo: stack=0x465B10E4; count=0
*Sep 28 21:11:17.149: //-1/809690D99602/RXRULE/regxrule_stack_push_RegXruleNumInfo: stack=0x465B10E4; count=1
*Sep 28 21:11:17.149: //-1/809690D99602/RXRULE/regxrule_dp_translate: No profile found in peer 102 for outgoing direction
*Sep 28 21:11:17.149: //-1/809690D99602/RXRULE/regxrule_dp_translate: calling_number=6261 calling_octet=0x1
called_number=915027444121 called_octet=0xA1
redirect_number= redirect_type=-1 redirect_plan=-1 redirect_PI=-1 redirect_SI=-1
*Sep 28 21:11:17.149: //-1/809690D99602/RXRULE/regxrule_vp_translate: No profile found in voice port or trunk group for outgoing direction
*Sep 28 21:11:17.149: //-1/809690D99602/RXRULE/regxrule_vp_translate: calling_number=6261 calling_octet=0x1
called_number=915027444121 called_octet=0xA1
redirect_number= redirect_type=4294967295 redirect_plan=4294967295
*Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_stack_pop_RegXruleNumInfo: stack=0x465B1384; count=1
*Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_stack_push_RegXruleNumInfo: stack=0x465B1384; count=0
*Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_stack_push_RegXruleNumInfo: stack=0x465B1384; count=1
*Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_dp_translate: No profile found in peer 102 for outgoing direction
*Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_dp_translate: calling_number=6261 calling_octet=0x1
called_number=916304555261 called_octet=0xA1
redirect_number= redirect_type=-1 redirect_plan=-1 redirect_PI=-1 redirect_SI=-1
*Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_vp_translate: No profile found in voice port or trunk group for outgoing direction
*Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_vp_translate: calling_number=6261 calling_octet=0x1
called_number=916304555261 called_octet=0xA1
redirect_number= redirect_type=4294967295 redirect_plan=4294967295use the 'forward-digits-all' on your outbound dialPeers and use a voice translation rule to strip the 9 before sending to the PSTN.
the output of your translation rule debug is not enough and apparently does not seem to be used for your outbound calls, as the message states there is no profile assigned to the voice port/trunk group.
if you still have problems, post your entire config, minus sensative ip addresses, if you can.
also, run a 'debug isdn q931' on both tests and post that as well.
also, if this is an MGCP endpoint, then double-check the ccmAdmin>gateway configuration for the 'significant digits' field and post that if you like.
(it looks as if you're using the same PRI for all calls but trying to send LD down one channel and the rest down another) -
Hi
Which message type should i use to sent goods issue idoc to an external system?HI
GOOD
KOMIM - CHAR1 - Transfer pick quantities to delivery / post goods issue (as of release 4.0)
If you set the indicator KOMIM to 2, the IDoc can no longer be use for mass processing: If you want to post the goods issue for an outbound deliver via the IDoc, you can only transfer a single transfer order in the IDoc, for each IDoc and communication activity.
go through this link
http://www.sapgenie.com/sapedi/message_types_masterdata.htm
thanks
mrutyun -
DTMF issues on SIP trunk to Verizon
Were you able to resolve this problem? I am having an identical issue also with Verizon.
Our topology and symptoms are as follows:
Outside phone -> PSTN -> Vzn SBC -> Vzn SIP trunk -> CUBE -> CUCM / VM system
DTMF tones generated by an IP phone are heard and recognized by an outside (off-net) phone/system as you would expect. However, DTMF tones generated by an outside (off-net) phone are not recognized by our voice mail system. When listening to the DTMF tone on an IP phone, it sounds very distorted and faint. A sniffer trace performed on the CUBE shows RFC 2833 NTEs being received from Verizon, and they appear to be properly relayed by the CUBE to the destination. Payload type negotiated for both legs is 101.
We are running CUCM 6.1.5. We have a CUBE router between CUCM and the Verizon SIP trunk. The CUBE router is running 12.4(24)T3 with the IPIPGW feature set. Our voice mail system is an AVST CallXpress system running v7.9 software. To CUCM the AVST voice mail ports appear as DNs assigned to several SCCP 7940 phones (DNs are part of a hunt group, hunt pilot = vm pilot). The AVST masquerades and registers as the 7940 phones.
I tried applying the "dtmf-interworking rtp-nte" both globally and at the dial-peer level with no success. Attached is the debug output you suggested. -
IPhone 5s iOS 8.0.2 does not recognize DTMF tones when dialing an automated service. I end up losing the call because automated service does not received a response from me.
Is there a setting adjustment that needs to me made and if so, where is this located?Hello Manish
Thanks for your reply. So here is the thing. It was just as i feared, by leaving this "REQUIRE MTP" check on the SIP trunk, now all video calls are being setup as Audio only. So this is not a good solution.
It would be nice is the MTP is only invoked for the audio only callers, from my reading this is how its supposed to work.
I suppose as another workaround, not elegant but should work I could go to the H.323 Gateway and make a specific dial-peer for this one pattern that points to Conductor for audio participants and change this to be a SIP dial-peer then setup a SIP trunk from CUCM to the same voice gateway.
Seems a little strange, i was hoping i can make this work just as it is.
Has anyone else run into this issue? -
ASA 5505 - Outside Outbound Bandwidth Issue
ZyXel DSL modem (10MB download and 768Kbps or so upload)
DSL modem is operating in bridge mode
Cisco ASA 5505 in routed mode with ten users behind the ASA. Nothing fancy about the ASA setup.
Each user relies on their own FirePass or Cisco VPN client (outbound, no configuration required in the ASA) continously from 8am to 5pm. Outlook and light application usage over the VPN only.
On Friday, 05/17/13, the outbound connections were working well. Latency was good throughout the day (less than 40ms to Google). On the outside interface, output bandwidth was less than 500Kbps (much less for large portions of the day!). Three users were using streaming Internet radio.
On Monday, 05/20/13, the outbound connections were working poorly. Latency was bad (170ms and higher to Google). On the outside interface, output bandwidth was remaining steady throughout the day between 800Kbps and 850Kbps. Occasionally, the outside output bandwidth would drop to 40Kbps, then 600Kbps and then back to 800Kbps or so. No user on Monday was uploading any large files, no cloud backup or anything of the sort. No users were listening to Internet radio.
On Monday afternoon, I shut down five client machines and the outside output bandwidth was still around 800Kbps.
On Monday evening, I stopped by the office after each user had left the building and checked the outside interface output bandwidth and it was between 0Kbps and 45Kbps (virtually no load). I verified that all machines were powered on, but the VPN clients were disconnected.
On Friday and Monday, for the outside interface, the input bandwidth was between 200Kbps and 500Kbps with occasional higher spikes when users downloaded something.
What could cause the difference between Friday and Monday? Is the DSL upload simply maxed out? If the DSL upload is maxed out, why did it work well on Friday when I had a greater demand on the connection?
Thank youHello Modulus,
Did you take captures on the outside interface or the ASA ( This to check what is leaving the ASA ) as you are using VPN clients traffic will go encrypted so you will not be able to determine what is the traffic used for but at least you might notice some extra-traffic (outside the VPN traffic) as this does not look right or normal,
Regards
Julio -
ABAP client (outbound) proxy - issue
Scenario - ECC to R3 4.6C system
RFC is developed on R3 system and is imported onto XI. The imported RFC is exported as XSD and imported as External definition for the messaage type on the ECC system.
There is an outbound sync interface on ECC system. We have developed and configured.
Idea is to send message from ECC via client proxy. I have generated the proxy in SPROXY of ECC.
I am trying to understand the different sections of generated proxy.
I am looking at sproxy screen of ECC 6.0 system
regHi,
Please see below link
http://www.****************/Tutorials/XI/ABAPClientProxy/page1.htm
You will get required things.
Thanks,
Vijay Kumar T. -
Hi All,
When I release the production order, Idoc need to be send to external system.
I have extended LOIPRO01 idoc(for Production Order)and called RCCLORD program using SUBMIT in user exit include ZXCO1U01 for creation of IDoc and it is successfully dispatching to External system.
My issue is after releasing the production order(CO02) and sending the Idoc from R3 to external system port,I need to mark the radio button 'Sent to WM'.
SO I need to write the code based on the Idoc status is 03. But I am not getting the idoc number or EDIDC table values in my include.
Anybody faced similar kind of situation,is there any way of solving this, please let me know.
Thanks in Advance....
Ranjith.Hi Rajgopal,
use the latest version idoc type(basic type)for example for orders we have orders01,orders02,orders03,orders04,orders05,it's better to use the latest version.
else
u have to extend the stanard idoc with those additonal fields and write the code in user exit to populate them.
Regards,
nagaraj
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