Outbound DTMF Issue

We are experiencing a problem with DTMF tones on external attendants.  We have a CCM 4.2 cluster connected to a CUCM 8.6.1 via a QSIG ICT. 
CCM 4.2 <--> ICT <--> CUCM 8.6 <--> CUBE <--> SIP
DTMF works OK from phones in the CUCM 8.6 cluster.  All inbound DTMF works all the way through to the CCM 4.2 cluster.  However, DTMF from phones in the CCM 4.2 cluster does not work.  It was working OK last week when some changes (adding CUC integration) were made.  I have tried reversing most of the changes, but cant get it working again.
Any ideas or TS steps recommended?  Thanks!            

Two things to add on this thread:
The statement "these are outbound calls - so they don't hit a VoIP peer." is not true. There is always an inbound and outbound dial-peer matched on IOS. If you do not have an inbound dial-peer to match, IOS will use dial-peer 0 which is almost always a bad thing. Make sure you have a VoIP dial-peer that will match for inbound calls from UCM to the router.
CCX does not support in-band DMTF such as RFC2833 with SIP. If you do not have OOB DTMF such as KPML (RFC4730) or H.245 alphanumeric, then you need to invoke an MTP for conversion.

Similar Messages

  • SPA112 Outbound DTMF Problem

    I am having trouble getting the SPA112 to recognize DTMF tones from my phone in AVT mode. Using InBand mode DTMF works for the most part, but there are some IVRs that don't seem to like the audio DTMF either. Currently my phone plays DTMF tones for 80 ms, increasing that value to 120 ms resolves the issue that I am having, but I don't have time to make that change and I'm hoping to find an ATA configuration fix to my problem. I have tried several other ATAs, none of which seem to have any problem with the DTMF tones at 80 ms. Why is the SPA112 different, are there any other settings I can tweak to make this work?

    Updating firmware to 1.3.1  or higher will fix DTMF issues,
    I updated firmware and now I can dial tones even from wireless phones. Use auto mode
    Solved!!

  • DTMF Issue in SIP

    Hi All,
    I have an issue here. The DTMF is not recognized by the Unity when user wants to do remote login to voicemail box by pressing *
    Call Flow : T1 --> AS5400 --> SIP Trunk --> CUCM 9.1.2 --> SCCP --> CUC 9.1.2
    Time : Nov 12 20:06:56.417 UTC
    Calling Party Number i = 0x1183, '914466553077'
    Called Party Number i = 0xA1, '2067677' - 99992067677
    I can see in CCAPI, * being pressed and NOTIFY message is sent to CUCM, and I get 403 Forbidden as response.
    The dial-peer configuration point to CUCM is below
    dial-peer voice 4320 voip
     tone ringback alert-no-PI
     description --- PSTN  to XXX  9999.XXXXXXX ---
     preference 1
     destination-pattern 9999.......$
     no modem passthrough
     session protocol sipv2
     session target ipv4:XXXXX
     voice-class codec 1
     voice-class sip early-offer forced
     voice-class sip options-keepalive
     dtmf-relay sip-notify rtp-nte
     fax rate 7200
     ip qos dscp cs3 signaling
     no vad
    Logs are attached. Please help me to find out the issue.

    ok..We need to use a different approach to resolve this..We need to prefix calls coming from cucm so as to break up the overlapping issue..
    do this..
    go to cucm, search for the Route list you use for outbound calls, click on the route group associated with it.
    Under called party xformation
    under discard digits: use to none
    prefix digit outgoing calls: add 141 as shown below

  • STO Outbound delivery issue

    Hi All,
    I've a intercompany customer (say ICABCD) which has Ship-to Party maintained as 12345678 (not same as Sold-to Party) in Customer master. Now when I create a I/C PO to procure goods for ICABCD and create delivery (outbound), it sets Ship-to Party in delivery as ICABCD, not 12345678. Partner determination at delivery level is perfectly fine and has no issues at all.
    As a result when I create a I/C billing document and Commercial Invoice subsequently, it gives the Ship-to Party address as ICABCD address in Commercial Invoice since it is taking VBPA-KUNNR with PARVW=SH by passing Billing document number. I know the workaround could be referring KNVP-KUNNR, PARVW=SH (and VKORG).
    But at the first place, why it is not determining the correct Ship-to Party in Delivery? Is there a solution for this? Is this the standard behavior?
    Awaiting your replies.
    Regards
    Samier Danish

    there is no extra ship-to party.
    the whole logistics customizing is between receiving plant (which is ship-to ) and sending plant (vendor).
    the sold-to does not really play any role, except it is identical with the bill-to party, this one is then mentioned in the EDI settings for invoice exchange.

  • Purchase Order Outbound Idoc issue. Message Type ORDER

    Hi Experts,
    I am having issue with outbound IDoc generated from Purchase Order.(Message Type ORDER and Basic Type ORDERS05)
    Issue is when i create PO idoc Segment  E1EDP01 and field ACTION populates as 001 this works fine.
    Now when made any changes to the purchase order.* PO trigers one more EDI - Idoc. but the ACTION field is stil as 002.*
    Could any tell me how to fix this.
    Cheers...Gopinath.

    Hi,
    Thank you.
    I have found the issue and fixed.
    Below three setting was missing same has been done in Partner Profile now ok.
    Message type u2013 ORDCHG, Processing Code u2013 ME11 and Change flag On.
    Cheers..Gopinath
    Edited by: Gopinath A.R on Oct 8, 2009 3:14 PM

  • C897-VA-K9 Version 15.2(4)M6dialer 0 interface high gig outbound traffic issue

    Hi  i have recently upgraded  one of my branch office router from  C876 to  C897-VA-K9, and after 1 week i deployed the new router  i started to see 1 gbps + traffic in my dialer 0 interface outbound in my MRTG. and  after i restarted the router the graph looks normal for 5 to 6 days and  detects gig traffic  and the graph keeps  moving up from 1 gbps+ to  2gbps + and so on and  keeps up until restarted.
    1# sh int dialer 0
    Dialer0 is up, line protocol is up (spoofing)
      Hardware is Unknown
      Description: Internet - Internode -
      Internet address is x.x.x.x/24
      MTU 1500 bytes, BW 56 Kbit/sec, DLY 20000 usec,
         reliability 255/255, txload 255/255, rxload 255/255
      Encapsulation PPP, LCP Closed, loopback not set
      Keepalive set (10 sec)
      DTR is pulsed for 1 seconds on reset
      Interface is bound to Vi2
      Last input never, output never, output hang never
      Last clearing of "show interface" counters 3d02h
      Input queue: 0/75/0/0 (size/max/drops/flushes); Total output drops: 0
      Queueing strategy: fifo
      Output queue: 0/40 (size/max)
      5 minute input rate 1382000 bits/sec, 152 packets/sec
      5 minute output rate 2309042000 bits/sec, 74 packets/sec
         4640078 packets input, 46025807702 bytes
         4174133 packets output, 76966587324883 bytes
    So far  i haven't  been able to figure out the issue, i did  shared the issue with my provider  as per them  there is nothing  unusual in our usage. Looking after  my issue  it look like bug i tried  identical c897-VA-K9 router  have same issue but yet unable to find bug info for the series  of router in cisco.
    Appreciate  your prompt help and suggestion.
    Regards
    khagen
    really appreciate if you can share any re

    Node Bandwidth is 8 Mbps.
     virtual-Access2 interface, it gives exact traffic information. that made me feel  there is something wrong with  dialer 0 interface.
    but want  to know what  is  causing such unusual outbound throughput in dialer interface. is it bug on the router  hardware  or software?

  • PO outbound IDOC - Issue with Unit of measure

    Hi,
    I am facing issue with unit of measure.
    1) In the PO outbound idoc in segment E1EDP01, the unit is always converted into ISO code and sent. Is there any way to avoid it.
    2) Now while changing unit to ISO code, it checks if it is preset in T006 table. Now in some of the cases like Unit FT3, there are no entries in T006 table, hence IDOC is going into error. Let me know how can this be resolved. Do I need to update T006 table if yes then how can I do it.
    Thanks.
    Regards,
    Shahu

    Sorry.. Posting it in ABAP Development forum.

  • PO outbound interface - Issue with Unit of measure

    Hi,
    I am facing issue with unit of measure.
    1) In the PO outbound idoc in segment E1EDP01, the unit is always converted into ISO code and sent. Is there any way to avoid it.
    2) Now while changing unit to ISO code, it checks if it is preset in T006 table. Now in some of the cases like Unit FT3, there are no entries in T006 table, hence IDOC is going into error. Let me know how can this be resolved. Do I need to update T006 table if yes then how can I do it.
    Thanks.
    Regards,
    Shahu
    Edited by: shahuraj shirure on Mar 5, 2008 1:06 AM

    Its always that while sending Units from SAP, it needs to be sent in ISO code and SAP always receives units of measure in the ISO unit format only.

  • Odd outbound longdistance issue

    I have a T1 on a 2851 that for some long distance calls will pass 10 digits to the provider but for others will pass only the first 7 digits.... I am out of ideas....
    dial-peer voice 200 voip
    destination-pattern 6...
    progress_ind setup enable 3
    session target ipv4:10.249.32.1
    dtmf-relay h245-alphanumeric
    codec g711ulaw
    fax rate disable
    ip qos dscp cs5 media
    no vad
    dial-peer voice 203 voip
    destination-pattern 6...
    progress_ind setup enable 3
    session target ipv4:10.249.32.2
    dtmf-relay h245-alphanumeric
    codec g711ulaw
    fax rate disable
    ip qos dscp cs5 media
    no vad
    dial-peer voice 104 pots
    destination-pattern 911
    direct-inward-dial
    port 0/0/0:0
    forward-digits all
    dial-peer voice 102 pots
    destination-pattern 91T
    port 0/0/1:2
    dial-peer voice 103 pots
    destination-pattern 9T
    port 0/0/0:0
    Below, first call is sucessful while second call fails.
    Sep 28 21:11:17.145: //-1/809690D99602/RXRULE/regxrule_stack_pop_RegXruleNumInfo: stack=0x465B10E4; count=1
    *Sep 28 21:11:17.149: //-1/809690D99602/RXRULE/regxrule_stack_push_RegXruleNumInfo: stack=0x465B10E4; count=0
    *Sep 28 21:11:17.149: //-1/809690D99602/RXRULE/regxrule_stack_push_RegXruleNumInfo: stack=0x465B10E4; count=1
    *Sep 28 21:11:17.149: //-1/809690D99602/RXRULE/regxrule_dp_translate: No profile found in peer 102 for outgoing direction
    *Sep 28 21:11:17.149: //-1/809690D99602/RXRULE/regxrule_dp_translate: calling_number=6261 calling_octet=0x1
    called_number=915027444121 called_octet=0xA1
    redirect_number= redirect_type=-1 redirect_plan=-1 redirect_PI=-1 redirect_SI=-1
    *Sep 28 21:11:17.149: //-1/809690D99602/RXRULE/regxrule_vp_translate: No profile found in voice port or trunk group for outgoing direction
    *Sep 28 21:11:17.149: //-1/809690D99602/RXRULE/regxrule_vp_translate: calling_number=6261 calling_octet=0x1
    called_number=915027444121 called_octet=0xA1
    redirect_number= redirect_type=4294967295 redirect_plan=4294967295
    *Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_stack_pop_RegXruleNumInfo: stack=0x465B1384; count=1
    *Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_stack_push_RegXruleNumInfo: stack=0x465B1384; count=0
    *Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_stack_push_RegXruleNumInfo: stack=0x465B1384; count=1
    *Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_dp_translate: No profile found in peer 102 for outgoing direction
    *Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_dp_translate: calling_number=6261 calling_octet=0x1
    called_number=916304555261 called_octet=0xA1
    redirect_number= redirect_type=-1 redirect_plan=-1 redirect_PI=-1 redirect_SI=-1
    *Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_vp_translate: No profile found in voice port or trunk group for outgoing direction
    *Sep 28 21:11:31.761: //-1/006881E29802/RXRULE/regxrule_vp_translate: calling_number=6261 calling_octet=0x1
    called_number=916304555261 called_octet=0xA1
    redirect_number= redirect_type=4294967295 redirect_plan=4294967295

    use the 'forward-digits-all' on your outbound dialPeers and use a voice translation rule to strip the 9 before sending to the PSTN.
    the output of your translation rule debug is not enough and apparently does not seem to be used for your outbound calls, as the message states there is no profile assigned to the voice port/trunk group.
    if you still have problems, post your entire config, minus sensative ip addresses, if you can.
    also, run a 'debug isdn q931' on both tests and post that as well.
    also, if this is an MGCP endpoint, then double-check the ccmAdmin>gateway configuration for the 'significant digits' field and post that if you like.
    (it looks as if you're using the same PRI for all calls but trying to send LD down one channel and the rest down another)

  • Outbound goods issue IDOC

    Hi
    Which message type should i use to sent goods issue idoc to an external system?

    HI
    GOOD
    KOMIM - CHAR1 - Transfer pick quantities to delivery / post goods issue (as of release 4.0)
    If you set the indicator KOMIM to 2, the IDoc can no longer be use for mass processing: If you want to post the goods issue for an outbound deliver via the IDoc, you can only transfer a single transfer order in the IDoc, for each IDoc and communication activity.
    go through this link
    http://www.sapgenie.com/sapedi/message_types_masterdata.htm
    thanks
    mrutyun

  • DTMF issues on SIP trunk to Verizon

    Were you able to resolve this problem?  I am having an identical issue also with Verizon.

    Our topology and symptoms are as follows:
    Outside phone -> PSTN -> Vzn SBC -> Vzn SIP trunk -> CUBE -> CUCM / VM system
    DTMF tones generated by an IP phone are heard and recognized by an outside (off-net) phone/system as you would expect.  However, DTMF tones generated by an outside (off-net) phone are not recognized by our voice mail system. When listening to the DTMF tone on an IP phone, it sounds very distorted and faint.  A sniffer trace performed on the CUBE shows RFC 2833 NTEs being received from Verizon, and they appear to be properly relayed by the CUBE to the destination.  Payload type negotiated for both legs is 101.
    We are running CUCM 6.1.5.  We have a CUBE router between CUCM and the Verizon SIP trunk.  The CUBE router is running 12.4(24)T3 with the IPIPGW feature set.  Our voice mail system is an AVST CallXpress system running v7.9 software.  To CUCM the AVST voice mail ports appear as DNs assigned to several SCCP 7940 phones (DNs are part of a hunt group, hunt pilot = vm pilot).  The AVST masquerades and registers as the 7940 phones.
    I tried applying the "dtmf-interworking rtp-nte" both globally and at the dial-peer level with no success.  Attached is the debug output you suggested.

  • DTMF Issues

    IPhone 5s iOS 8.0.2 does not recognize  DTMF tones when dialing an automated service.  I end up losing the call because automated service does not received a response from me.
    Is there a setting adjustment that needs to me made and if so, where is this located?

    Hello Manish
    Thanks for your reply. So here is the thing. It was just as i feared, by leaving this "REQUIRE MTP" check on the SIP trunk, now all video calls are being setup as Audio only. So this is not a good solution.
    It would be nice is the MTP is only invoked for the audio only callers, from my reading this is how its supposed to work. 
    I suppose as another workaround, not elegant but should work I could go to the H.323 Gateway and make a specific dial-peer for this one pattern that points to Conductor for audio participants and change this to be a SIP dial-peer then setup a SIP trunk from CUCM to the same voice gateway. 
    Seems a little strange, i was hoping i can make this work just as it is.
    Has anyone else run into this issue?

  • ASA 5505 - Outside Outbound Bandwidth Issue

    ZyXel DSL modem (10MB download and 768Kbps or so upload)
    DSL modem is operating in bridge mode
    Cisco ASA 5505 in routed mode with ten users behind the ASA.  Nothing fancy about the ASA setup.
    Each user relies on their own FirePass or Cisco VPN client (outbound, no configuration required in the ASA) continously from 8am to 5pm.  Outlook and light application usage over the VPN only.
    On Friday, 05/17/13, the outbound connections were working well.  Latency was good throughout the day (less than 40ms to Google).  On the outside interface, output bandwidth was less than 500Kbps (much less for large portions of the day!).  Three users were using streaming Internet radio.
    On Monday, 05/20/13, the outbound connections were working poorly.  Latency was bad (170ms and higher to Google).  On the outside interface, output bandwidth was remaining steady throughout the day between 800Kbps and 850Kbps.  Occasionally, the outside output bandwidth would drop to 40Kbps, then 600Kbps and then back to 800Kbps or so.  No user on Monday was uploading any large files, no cloud backup or anything of the sort.  No users were listening to Internet radio.
    On Monday afternoon, I shut down five client machines and the outside output bandwidth was still around 800Kbps.
    On Monday evening, I stopped by the office after each user had left the building and checked the outside interface output bandwidth and it was between 0Kbps and 45Kbps (virtually no load).  I verified that all machines were powered on, but the VPN clients were disconnected.
    On Friday and Monday, for the outside interface, the input bandwidth was  between 200Kbps and 500Kbps with occasional higher spikes when users  downloaded something.
    What could cause the difference between Friday and Monday?  Is the DSL upload simply maxed out?  If the DSL upload is maxed out, why did it work well on Friday when I had a greater demand on the connection?
    Thank you

    Hello Modulus,
    Did you take captures on the outside interface or the ASA ( This to check what is leaving the ASA ) as you are using VPN clients traffic will go encrypted so you will not be able to determine what is the traffic used for but at least you might notice some extra-traffic (outside the VPN traffic) as this does not look right or normal,
    Regards
    Julio

  • ABAP client (outbound) proxy - issue

    Scenario - ECC to R3 4.6C system
    RFC is developed on R3 system and is imported onto XI. The imported RFC is exported as XSD and imported as External definition for the messaage type on the ECC system.
    There is an outbound sync interface on ECC system. We have developed and configured.
    Idea is to send message from ECC via client proxy. I have generated the proxy in SPROXY of ECC.
    I am trying to understand the different sections of generated proxy.
    I am looking at sproxy screen of ECC 6.0 system
    reg

    Hi,
    Please see below link
    http://www.****************/Tutorials/XI/ABAPClientProxy/page1.htm
    You will get required things.
    Thanks,
    Vijay Kumar T.

  • LOIPRO01 outbound idoc issue

    Hi All,
    When I release the production order, Idoc need to be send to external system.
       I have extended LOIPRO01 idoc(for Production Order)and called RCCLORD program using SUBMIT in user exit include ZXCO1U01 for creation of IDoc and it is successfully dispatching to External system.
    My issue is after releasing the production order(CO02) and sending the Idoc from R3 to external system port,I need to mark the radio button  'Sent to WM'.
    SO I need to write the code based on the Idoc status is 03. But I am not getting the idoc number or EDIDC table values in my include.
    Anybody faced similar kind of situation,is there any way of solving this, please let me know.
    Thanks in Advance....
    Ranjith.

    Hi Rajgopal,
    use the latest version idoc type(basic type)for example for orders we have orders01,orders02,orders03,orders04,orders05,it's better to use the latest version.
    else
    u have to extend the stanard idoc with those additonal fields and write the code in user exit to populate them.
    Regards,
    nagaraj

Maybe you are looking for

  • Ethernet through display's USB port?

    Hi: If I connect an Apple 24" LED Cinema Display to a MacBook Air, it uses up the Air's one USB port. But there are three USB 2.0 ports on the back of the Display. So can I plug the USB to Ethernet adapter into the display and allow the Air to work o

  • Displayment  of terms of payment

    Hello, I need to create different terms of payment but I have a problem. If I create the same term of payment with two different limit days when I display the list where appear all the terms of payment, the system duplicate each term. I want to see e

  • How to Change Appearance of "Top-Level" Wiki Server Pages?

    In Mountain Lion Server t is easy enough to change the appearance of our Wikis, Personal pages and their attached blogs - simply by going to "Wiki Settings...->Appearance" or "My Settings...->Appearance". This allows us to change the background patte

  • How do i fix iphoto from randomly cropping photos

    When I edit my photos in an external editor (PS CS6), after they are saved when I click to view them in iPhoto they automatically zoom up/crop to a tiny portion of the photo.  When they are exported they are saved that way as well.  How do I fix this

  • SAP-OSS Connection Error

    Hi,      Am facing a problem while connecting SAP-OSS from SM59. I can able to ping 194.39.131.34  successfully from my saprouter system,router command also working fine as below. D:saprouter>saprouter -r -S 3299 -K "p:CN=<hostname of saprouter> , OU