Outlook 2010 and 2013 are unable to connect but OWA (and mail routing) works fine

Hi-
Not sure why but this past Sunday (just after DST adjustment) outlook clients (using 2010 and 2013) were unable to connect to an Exchange 2013 server. OWA and mail routing (internal and external) is working fine. I've even tried on multiple machines
and all of them experience the same issue. On a new machine with a fresh version of outlook 2013 installed here is what happens:
Click on Outlook 2013
Click Next until the account setup is displayed.
Name and email is auto-populated
Established network connection is good
Searching for email address settings is good (once the self-signed exchange 2013 cert is accepted)
And then the logging onto the mail server fails. The first pop-up is:
The Connection to Microsoft Exchange is unavailable. Outlook must be online or connected to complete this action.
Clicking "OK" is followed up with a window with the Microsoft Exchange connection info.
It lists Microsoft Exchange server which is populated with: GUID@<domain suffix>
Mailbox which is populated with: =SMTP:<Valid Email address>
On the Exchange Server I have noticed that the Web Management Service (WMSVC) is stopped and will not start. Starting the service outputs:
EventID 7024
"The Web Management Service terminated with the following service-specific error: Unspecified error"
Not really helpful :)
Since this is only happening with Outlook on multiple clients I'm expecting something with Exchange or the ability for outlook to connect to exchange.
Thanks in advance!

Hi
I know this is an old post, but I'm having a very similar issue. I have CU6 installed and all other client connectivity apart from internal Outlook connectivity is working fine. I have distributed the new Self-Signed Certificate and the tested to verify
the clients trust it. I have tried on multiple machine with multiple accounts and none of them connect.
I'm at the stage of reinstalling, but I would rather troubleshoot the problem, just in case ever hit the same wall in the future. I have run Test-OutlookConnectivity with the following output;
RunspaceId : 71f8d740-c499-4bbe-8baf-9cbb12566fb8
Server : PW-SC-01.companyname.local
MonitorIdentity : Outlook.Protocol\OutlookRpcDeepTestProbe\NEW2013
RequestId : 75641e34-aa49-4fce-aad7-181b56dd7b29
ExecutionStartTime : 10/11/2014 13:50:03
ExecutionEndTime : 10/11/2014 13:50:03
Error : Error 0x6ba (The RPC server is unavailable) from ClientAsyncCallState.CheckCompletion:
RpcAsyncCompleteCall
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 2
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1710
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: 0 (0x00000000)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 13
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1352
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: -1073606646 (0xC002100A)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0xC002100A
EEInfo: Detection location: 1380
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 12175 (0x00002F8F)
EEInfo: prm[1]: Unicode string: /rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0x00010000
EEInfo: Detection location: 1385
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 8 (0x00000008)
EEInfo: prm[1]: Binary Buffer: [48-1263-10248-1262-126-9632122164676121-3988104-118-11373-61-94
-111-112-98-1217048136942-12272-122-91311550483449324830638543192311910198979999101115115461121199
91111091091154699111461171074830231349524949485349505348484990231349574949485349505348484990483449
324830638543192311910198979999101115115461121199911110910911546991114611710748-12613448136942-1227
2-122-913111503-126115048-1261102-126110-22103-15-109-16-121-119-3121-4-106119-119-9369122-5779121
719-98-24-67-32918-98-236-19-10715326827-76102-61100108-12718-438331-37109-102-57-9942-11389-10374
-77-5-4-107109-11847342222-63-48-7468-17-1067033-56111-33-54-16-105-62-76-1282011-1664-12158-4915-
88-53-9-29-2994-49-54-5211-1364-212121-12396-127-353-396185117-681229-434246070-109818119-4858-128
-106-1279248-49110-44-81-121494199-118-17-106-71106828294-93-110-110-106-415084-127126-45-12331421
-61-2757-24-128-28-25111-52113121-56-98-5821527282-47255245104-111-55-1099747-115-11172-287-12526-
79-12430-119421360-107-6430-5410282-52-51-128533354-116672757-77-75-111-72-118-10114-84484825-40-1
8-70-24-9111-61-5391-8034125-12632-16-19-128112030-8-427523101-93-127-5348-127-5648146385291511-14
4325-9648-127-110638529174-127-11848-127-121-12623119101989799991011151154611211999111109109115469
911146117107-1262211211945115994548494611211999111109109115461081119997108-12626651171161116810511
59911111810111446808767111109109115461081119997108-12626651171161116810511599111118101114468087671
11109109115469911146117107-12613808767111109109115461081119997108-12613808767111109109115469911146
11710748196385293741248106843615573148126385291911-14248048136942-12272-122-913115503-12611081-930
6613-74953718-12745-14-25-94107-80-5-45-2231536-1728-12897-8587577-1252765-892896-83-10267-7926-20
-9841-1079-12-29-4315671111357-684036-40-5129-91-24-461066-12306-65-9118-89115191071-30-20-1067161
-83-91-74105-931649-48-96126-13-71-118-8967567-40-64-104-113-31-51-102357125100-50113-103-113123-9
873-627067-25-908-10131118125122-71-115-37-1850-1055851-31410-77-7312-36848124-26104-10711043-2048
-48-12666611759121127-2960-1571-9-95-98-1036911610-74221-32-25114-108749933-7147562114-3635-101-81
-1058-73108-61-78-128-116-715155112714-37-18-84-8331-2716-1174257-76-5-1598-15-12875-98-7329632178
-10714-123-6312212-1028359-56-76-683-873987-2120-845954-7617-71-57999828110], size=926
Exception : Microsoft.Exchange.Rpc.ServerUnavailableException: Error 0x6ba (The RPC server is unavailable)
from ClientAsyncCallState.CheckCompletion: RpcAsyncCompleteCall
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 2
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1710
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: 0 (0x00000000)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 13
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1352
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: -1073606646 (0xC002100A)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0xC002100A
EEInfo: Detection location: 1380
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 12175 (0x00002F8F)
EEInfo: prm[1]: Unicode string: /rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0x00010000
EEInfo: Detection location: 1385
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 8 (0x00000008)
EEInfo: prm[1]: Binary Buffer: [48-1263-10248-1262-126-9632122164676121-3988104-118-11373-61-94
-111-112-98-1217048136942-12272-122-91311550483449324830638543192311910198979999101115115461121199
91111091091154699111461171074830231349524949485349505348484990231349574949485349505348484990483449
324830638543192311910198979999101115115461121199911110910911546991114611710748-12613448136942-1227
2-122-913111503-126115048-1261102-126110-22103-15-109-16-121-119-3121-4-106119-119-9369122-5779121
719-98-24-67-32918-98-236-19-10715326827-76102-61100108-12718-438331-37109-102-57-9942-11389-10374
-77-5-4-107109-11847342222-63-48-7468-17-1067033-56111-33-54-16-105-62-76-1282011-1664-12158-4915-
88-53-9-29-2994-49-54-5211-1364-212121-12396-127-353-396185117-681229-434246070-109818119-4858-128
-106-1279248-49110-44-81-121494199-118-17-106-71106828294-93-110-110-106-415084-127126-45-12331421
-61-2757-24-128-28-25111-52113121-56-98-5821527282-47255245104-111-55-1099747-115-11172-287-12526-
79-12430-119421360-107-6430-5410282-52-51-128533354-116672757-77-75-111-72-118-10114-84484825-40-1
8-70-24-9111-61-5391-8034125-12632-16-19-128112030-8-427523101-93-127-5348-127-5648146385291511-14
4325-9648-127-110638529174-127-11848-127-121-12623119101989799991011151154611211999111109109115469
911146117107-1262211211945115994548494611211999111109109115461081119997108-12626651171161116810511
59911111810111446808767111109109115461081119997108-12626651171161116810511599111118101114468087671
11109109115469911146117107-12613808767111109109115461081119997108-12613808767111109109115469911146
11710748196385293741248106843615573148126385291911-14248048136942-12272-122-913115503-12611081-930
6613-74953718-12745-14-25-94107-80-5-45-2231536-1728-12897-8587577-1252765-892896-83-10267-7926-20
-9841-1079-12-29-4315671111357-684036-40-5129-91-24-461066-12306-65-9118-89115191071-30-20-1067161
-83-91-74105-931649-48-96126-13-71-118-8967567-40-64-104-113-31-51-102357125100-50113-103-113123-9
873-627067-25-908-10131118125122-71-115-37-1850-1055851-31410-77-7312-36848124-26104-10711043-2048
-48-12666611759121127-2960-1571-9-95-98-1036911610-74221-32-25114-108749933-7147562114-3635-101-81
-1058-73108-61-78-128-116-715155112714-37-18-84-8331-2716-1174257-76-5-1598-15-12875-98-7329632178
-10714-123-6312212-1028359-56-76-683-873987-2120-845954-7617-71-57999828110], size=926
at Microsoft.Exchange.Rpc.ClientAsyncCallState.CheckCompletion()
at Microsoft.Exchange.Rpc.ExchangeClient.ClientAsyncCallState_Connect.End(IntPtr&
contextHandle, TimeSpan& pollsMax, Int32& retryCount, TimeSpan& retryDelay, String& dn
PoisonedCount : 0
ExecutionId : 63105129
SampleValue : 33.5194
ExecutionContext : Mailbox logon verification
EMSMDB.Connect()
Task produced output:
- TaskStarted = 10/11/2014 13:50:03
- TaskFinished = 10/11/2014 13:50:03
- Exception = Microsoft.Exchange.Rpc.ServerUnavailableException: Error 0x6ba (The RPC
server is unavailable) from ClientAsyncCallState.CheckCompletion: RpcAsyncCompleteCall
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 2
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1710
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: 0 (0x00000000)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 13
EEInfo: Status: 0x000006BA
EEInfo: Detection location: 1352
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 1
EEInfo: prm[0]: Long val: -1073606646 (0xC002100A)
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0xC002100A
EEInfo: Detection location: 1380
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 12175 (0x00002F8F)
EEInfo: prm[1]: Unicode string: /rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
EEInfo: ComputerName: n/a
EEInfo: ProcessID: 14544
EEInfo: Generation Time: 2014-11-10 13:50:03.737
EEInfo: Generating component: 14
EEInfo: Status: 0x00010000
EEInfo: Detection location: 1385
EEInfo: Flags: 0
EEInfo: NumberOfParameters: 2
EEInfo: prm[0]: Long val: 8 (0x00000008)
EEInfo: prm[1]: Binary Buffer: [48-1263-10248-1262-126-9632122164676121-3988104-118-11373-61-94
-111-112-98-1217048136942-12272-122-91311550483449324830638543192311910198979999101115115461121199
91111091091154699111461171074830231349524949485349505348484990231349574949485349505348484990483449
324830638543192311910198979999101115115461121199911110910911546991114611710748-12613448136942-1227
2-122-913111503-126115048-1261102-126110-22103-15-109-16-121-119-3121-4-106119-119-9369122-5779121
719-98-24-67-32918-98-236-19-10715326827-76102-61100108-12718-438331-37109-102-57-9942-11389-10374
-77-5-4-107109-11847342222-63-48-7468-17-1067033-56111-33-54-16-105-62-76-1282011-1664-12158-4915-
88-53-9-29-2994-49-54-5211-1364-212121-12396-127-353-396185117-681229-434246070-109818119-4858-128
-106-1279248-49110-44-81-121494199-118-17-106-71106828294-93-110-110-106-415084-127126-45-12331421
-61-2757-24-128-28-25111-52113121-56-98-5821527282-47255245104-111-55-1099747-115-11172-287-12526-
79-12430-119421360-107-6430-5410282-52-51-128533354-116672757-77-75-111-72-118-10114-84484825-40-1
8-70-24-9111-61-5391-8034125-12632-16-19-128112030-8-427523101-93-127-5348-127-5648146385291511-14
4325-9648-127-110638529174-127-11848-127-121-12623119101989799991011151154611211999111109109115469
911146117107-1262211211945115994548494611211999111109109115461081119997108-12626651171161116810511
59911111810111446808767111109109115461081119997108-12626651171161116810511599111118101114468087671
11109109115469911146117107-12613808767111109109115461081119997108-12613808767111109109115469911146
11710748196385293741248106843615573148126385291911-14248048136942-12272-122-913115503-12611081-930
6613-74953718-12745-14-25-94107-80-5-45-2231536-1728-12897-8587577-1252765-892896-83-10267-7926-20
-9841-1079-12-29-4315671111357-684036-40-5129-91-24-461066-12306-65-9118-89115191071-30-20-1067161
-83-91-74105-931649-48-96126-13-71-118-8967567-40-64-104-113-31-51-102357125100-50113-103-113123-9
873-627067-25-908-10131118125122-71-115-37-1850-1055851-31410-77-7312-36848124-26104-10711043-2048
-48-12666611759121127-2960-1571-9-95-98-1036911610-74221-32-25114-108749933-7147562114-3635-101-81
-1058-73108-61-78-128-116-715155112714-37-18-84-8331-2716-1174257-76-5-1598-15-12875-98-7329632178
-10714-123-6312212-1028359-56-76-683-873987-2120-845954-7617-71-57999828110], size=926
at Microsoft.Exchange.Rpc.ClientAsy
FailureContext :
ExtensionXml :
ResultType : Failed
RetryCount : 0
ResultName : 75641e34aa494fceaad7181b56dd7b29-OutlookRpcDeepTestProbe/NEW2013
IsNotified : False
ResultId : 1748063
ServiceName : InvokeNow
StateAttribute1 : Momt
StateAttribute2 : UnknownIssue
StateAttribute3 : PW-SC-01.companyname.local
StateAttribute4 : Unknown
StateAttribute5 : {C54AD38D-1E00-4F53-ABAE-26518C3FF82F}
StateAttribute6 : 0
StateAttribute7 : 0
StateAttribute8 : 0
StateAttribute9 : 0
StateAttribute10 : 0
StateAttribute11 : Momt
StateAttribute12 :
StateAttribute13 : VgEAVAdXaW5kb3dzQwBBCEtlcmJlcm9zTA9QV0NPTU1TXG5hdGhhbmhVLlMtMS01LTIxLTIwNTc0OTEwMzItMzE4NDA2NDk3OC
0xNTQ2MTE0ODM1LTI2MzJHHQAAAAcAAAAtUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNTEzBwAA
AAdTLTEtMS0wBwAAAAdTLTEtNS0yBwAAAAhTLTEtNS0xMQcAAAAIUy0xLTUtMTUHAADAE1MtMS01LTUtMC0zNDc3ODcxMTMHAA
AALlMtMS01LTIxLTIwNTc0OTEwMzItMzE4NDA2NDk3OC0xNTQ2MTE0ODM1LTQxODcHAAAALVMtMS01LTIxLTIwNTc0OTEwMzIt
MzE4NDA2NDk3OC0xNTQ2MTE0ODM1LTUxMgcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtND
E3NAcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtMzU3MAcAAAAuUy0xLTUtMjEtMjA1NzQ5
MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNDEyMgcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMT
Q4MzUtMTE2NAcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtMTE0MQcAAAAuUy0xLTUtMjEt
MjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNDE1MwcAAAAuUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LT
E1NDYxMTQ4MzUtNDE0NQcAAAAtUy0xLTUtMjEtMjA1NzQ5MTAzMi0zMTg0MDY0OTc4LTE1NDYxMTQ4MzUtNTE4BwAAAC5TLTEt
NS0yMS0yMDU3NDkxMDMyLTMxODQwNjQ5NzgtMTU0NjEx
StateAttribute14 :
StateAttribute15 :
StateAttribute16 : 0
StateAttribute17 : 0
StateAttribute18 : 0
StateAttribute19 : 0
StateAttribute20 : 0
StateAttribute21 : /o=companyname/ou=first administrative group/cn=Recipients/cn=NathanH
StateAttribute22 : EMSMDB.Connect()
StateAttribute23 : https://pw-sc-01.companyname.local:444/rpc/rpcproxy.dll?PW-SC-01.companyname.local:6001
StateAttribute24 : Negotiate
StateAttribute25 : [33]10/11/2014 13:50:03 [FAILED!] EMSMDB.Connect();
Identity : fcd6159dd8fe42aebf10100cc4934356
IsValid : True
ObjectState : New

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OWA receives mail long before Outlook (Exchange 2013 with Outlook 2010 and 2013)

I recently upgraded my Exchange environment to Exchange 2013 SP1. The Outlook users are now experiencing a delay when receiving email. When they do arrive they appear in batches, often 20-45 minutes after they were sent, from a mailbox on the same server.
Additionally, the mail appears instantly when you monitor the inbox using OWA. The users are experiencing this on both Outlook 2010 and 2013 clients configured in both cached and non-cached modes. This appears to be a problem with Outlook connecting to Exchange.
Any suggestion about how to correct this would be greatly appreciated. Thanks!

Hi,
From your description, when users use OWA, they can receive emails normally. But if they use Outlook 2010 or Outlook 2013, there is a delay in receiving emails.
I recommend you use the Outlook safe mode to determine whether the problem is caused by add-ins. Also, please make sure users have installed the Outlook latest Service Pack.
If the issue persist, please create a new profile and check the result.
Hope it helps.
Best regards,
Amy Wang
TechNet Community Support

Today all of our outlook 2010 and 2007 clients are repeatedly getting asked for their password. This problem just appeared today at both of our locations with exchange 2010 server.

Users on the local network can open outlook and it immediately connects and they see their e-mail. After a minute or two a box will popup asking for their password. Even if it is entered correctly it keeps asking over and over. Closing
outlook and re-opening it solves the problem but only for a minute. Remote users using HTTPS over OWA to connect can't get their outlook clients to connect at all. This does not have any effect on ios devices just outlook 2010 and older.

I would suggest that some virtual directories configured to use Basic Authentication. EWS, OAB or Autodiscover for instance.
Also check Outlook Anywhere configuration. If it was changed from NTLM to Basic it could cause such credential's prompts.
But if you believe that configuration wasn't changed recently then another possible reason for this behavior could be NTLM bottleneck:
http://blogs.technet.com/b/get-exchangehelp/archive/2013/01/31/the-curious-case-of-maxconcurrentapi.aspx
http://blogs.technet.com/b/askds/archive/2011/09/15/is-this-horse-dead-yet-ntlm-bottlenecks-and-the-rpc-runtime.aspx
HTH

I updated to ios 7 2 days ago and I synced with my computer for the first time yesterday. Most of my calendar appts and events were wiped off my phone but are still on the computer. I use outlook 2010 and a pc running windows 7.

I updated my iphone 5 to ios 7 two days ago and I synced with my computer for the first time yesterday. Most of my calendar appointments and events were wiped off my phone but are still on the computer. I use outlook 2010 and a pc running windows 7. Rebooting the phone and the computer failed to remedy the calendar sync problem.

Easy solution for restoring lost calendar informaiton, thank goodness. On your iPhone, go to settings, then to iCloud. If your Calendar selection is turned off, turn it on. Your info should restore. If your Calendar selection is turned on, then turn it off. Choose to save calendars when asked. After it shuts the Calendar off, turn it back on. Your info should be restored.
Thank you to Apple support for walking me through this. Shame on you Apple for not just telling people about this easy fix rather than making us go through all of this pain and worry.
- JT

Is FaceTime working? My family in other states and myself are unable to connect?

Is FaceTime working? My fam in other states are unable to connect?

Is FaceTime working? My fam in other states are unable to connect?

Outlook 2010 vs 2013 - BITS + OAB download

Has the process/protocol by which Outlook downloads the OAB from Exchange via send/recv >> send/recv groups >> download address book changed from Outlook 2010 to 2013? I stumbled onto the fact that our BITS policy was actually killing OAB
downloads and leading to send/recv progress bar stalling indefinitely depending on Outlook version. if we have BITS throttled to 0 (disabled) during business hours via group policy, a manual OAB download attempt will just hang indefinitely in Outlook
2010 with nothing populating @ C:\Users\username\AppData\Local\Microsoft\Outlook\Offline Address Books\alphanumeric\*.oab
bitsadmin /list
BITSADMIN version 3.0 [ 7.5.7601 ]
BITS administration utility.
(C) Copyright 2000-2006 Microsoft Corp.
{BF84FE64-C742-4B4D-9F50-34F7A851943B} 'Microsoft Outlook Offline Address Book b
83492211975444ab672c2c1339ed931' TRANSIENT_ERROR 0 / 1 0 / 25491
{86402ACD-D048-4D2D-A5F0-4B83D315442C} 'Microsoft Outlook Offline Address Book b
83492211975444ab672c2c1339ed931' TRANSIENT_ERROR 0 / 1 0 / 25491
Listed 2 job(s).
yet in Outlook 2013 on a machine with same BITS policy applied, send/recv >> send/recv groups >> download address book will go through, and the *.oab files populate -
BITSADMIN version 3.0 [ 7.5.7601 ]
BITS administration utility.
(C) Copyright 2000-2006 Microsoft Corp.
{86402ACD-D048-4D2D-A5F0-4B83D315442C} 'Microsoft Outlook Offline Address Book b
83492211975444ab672c2c1339ed931' TRANSFERRING 0 / 1 5264 / 25491
Listed 1 job(s).
I havent done exhaustive testing, but it appears that both 2010 & 2013 will fail to get OAB automatically while BITS policy is throttling/disabling the xfers but the manual download works on 2013. For my own info, how is this happening?
related info: http://support.microsoft.com/kb/2619347

Hi,
Since OAB related questions are always discussed in the Exchange forum, I'd recommend you post your question to the Exchange forum to get more professional response:
http://social.technet.microsoft.com/Forums/office/en-US/home?category=exchangeserver
The reason why we recommend posting appropriately is you will get the most
qualifiedpool of
respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Bandwith usage while calendar sync Outlook 2010 and MOSS 2007

Hi,
we have some remote users which are only connected through a thin shared DSL line. We plan to use calendar sync for Outlook 2010 while the server side is MOSS 2007.
As far as I know the SPS protocol is used.
Can we expect a high network usage (traffic) when using calendar sync with Outlook 2010 and MOSS 2007?
Thanks
Sven

It is possible to have more RPS when you using Outlook instead of WEB browser
If this helped you resolve your issue, please mark it Answered

Body of Accept/Decline messages from resource room mailboxes blank when viewed with Outlook 2010 or 2013.

I stumbled across a funny little problem yesterday after a rash of users calling wanting to know why rooms were declining their meeting requests..
The rooms were declining for perfectly legitimate reasons.. Conflicts or no end date but the accept/decline reply messages the rooms were sending out had no details in the message body when viewed from Outlook 2010 or 2013.
If message preview is enabled in Outlook 2013 you can read a few lines of the body in the inbox view but it's still blank when you open the message.
Reading pane is also blank.
Opening the message from OWA or my phone shows the complete message body.
Very odd. It reminds me of the bug in Exchange 2013 CU2 where meeting invites to external users were sent blank unless they were sent as iCalendar.
Maybe this will resolve itself when I load SP1 in a few weeks.
Any one else seeing this?
We are running 2013 CU 3

Hi Scott,
I have tested in my Exchange 2013 CU1 environment and I can reproduce your issue in Outlook online mode. Please check whether the problematic users are using Outlook Online mode in Outlook 2010 and Outlook 2013.
The issue doesn’t happen in OWA and Outlook Cached mode. Therefore, I recommend users can change their Outlook client to Cached mode as a workaround. To do it, we can:
Open Outlook, click File > Account Settings > Account Settings. Double-click the account, check Use Cached Exchange Mode > Next and finish it. Restart Outlook to use it in cached mode.
Thanks,
Winnie Liang
TechNet Community Support

Outlook 2010 and Adobe Acrobat 9

I just purchase 3 licences of Adobe Acrobat 9 two days ago, and i notice that i can't create PDF with all methadata, and all attachment on it (like what i was able to do with Adobe Acrobat 9 + Outlook 2007 and 2003).
So my question is : Is there a fix somewhere, or coming that will make this work ?
I purchase these licence for three 60yrs old user that can use the little "Adobe Icon" on Outlook to create PDF, but will be completly lost if i ask to "print" and choose where...
Also, it as been purchase for legal issue : it keep all metha data and all attached document, in their native format.
So my latest question is : do i ask for refund (Adobe will do it, because i purchase that from them) or this will be fixed soon, and i only need to wait ?

Win7, Outlook 2010 and Acrobat Standard 9 are working on one of my laptops. I was helping someone else install who is having an issue with Outlook 2010 crashings. I was looking for the difference. On my laptop, I did not have the .dll add-in installed in Outlook, so when I print, I print to the Adobe printer.
I went to the non-working Adobe printer on the other laptop. I went to change to get a new driver. When the driver windo popped up, I noticed there were 2 options available. One of them was a newer date and said that it was for a 64 bit operating system. I selected that driver and it fixed my issue of not being able to print from Outlook to the Adobe printer. It will now allow me to print and save the .PDF file during the printing process.
I do not know how Outlook 2010 is supposed to work with the add-in as I have never got that working. So I do not know the difference. So if you do have the add-in in Outlook and you are crashing even when it is disabled. I would first suggest going to the re-install option when you boot from the installation CD and select modify. Then go in and remove the Outlook add-in. Then do what I have described above. It works printing to the Adobe printer.

We are unable to connect to Integration builder through VPN.

Hi,
We are unable to connect to Integration builder through VPN.
Below are the errors we get:
a. In two of the PI 7.0 Systems we get:
     i. Cannot open connection on host x and port y.
     ii.com.sap.engine.services.rmi_p4.P4IOException: Cannot open connection on host: x and port:y
     iii. java.net.SocketException: Malformed reply from SOCKS server
b. In the other two PI 7.1 systems we get:
     i. MESSAGE ID: com.sap.aii.ib.core.ejbutil.rb_all.SERVER_NOT_AVAILABLE
     ii. com.sap.engine.services.jndi.persistent.exceptions.NamingException: Exception while trying to get InitialContext. [Root exception is com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances:
uvw.xyz.abc.net:51504 Reason: com.sap.engine.services.rmi_p4.P4IOException: Cannot open connection to host: x and port:y]
     iii. com.sap.engine.interfaces.cross.DestinationException: cannot establish connection with any of the available instances:
uvw.xyz.abc.net:51504 Reason: com.sap.engine.services.rmi_p4.P4IOException: Cannot open connection to host: x and port: y
The hosts and ports are accessible. (Telnets and tracerts work fine for all the systems)
We are able to access the SLD and Runtime workbench on all the environments. However, Integration Builder tools are not accessible.
Any clue on what the problem might be?
Thank you,
Siva.

Hi Siva,
When you execute SXMB_IFR from PI, do you get Integration Builder page?
Are you trying to directly access the PI server by the known URLs?
Also, Following links may be of your use:
Integration Builder -Configuration is not openning?
Re: unable to logon to Enterprise Services Builder or Integration Builder
Regards,
Nipun

Windows 7 (32bit), Outlook 2010, and Tungsten E2 problem

I have a new machine with Windows 7 (32-bit), Office 2010, and a Tungsten E2. When I try to HotSync I get a message that says the session completed with errors. The Date Book, Address Book, To Do List, Memo Pad, and Media all are shown as "synchronized successfully". The error occurs in the "Backed up some files successfully". The files that are marked "Failed to backup" are PmTraceDatabase and StatusBarResources. I went online and tried some of the suggestions to correct.
The MAIN problem is that the desktop (I am syncing to MS Outlook 2010) and the Tungsten will not synchronize. Appointments I enter in Outlook 2010 don't show up on the handheld and vice versa. This is even though the log says the sync was successful. I checked the settings on the HotSync Manager and they are correct.
Thanks for any help,
Jann
Post relates to: Tungsten E2

I just experienced the same problem on my Windows 7 64 bit HP computer. Everything was working great, hotsync worked to get all of my old info from my Z22 to my new E2 through the bluetooth, until yesterday. I did a hot sync, got the message it was successful, but the data on the handheld did not get onto the desktop, new data from desktop (calendar and contacts) did not get to the device. Huh? Don't know how it could be "successful" but not transfer the data. I was going to get the dbfixit mentioned in other posts, but that program does not seem directed to a problem where the sync is supposedly successful, but really is not because nothing is transferred. If anyone has any idea how to fix this new glitch, PLEASE HELP!

Safari, iTunes Store, Software Updates are Unable to Connect

Hi all,
Help, please! Ever since I upgraded to Snow Leopard connectivity has been a worrying and upsetting issue.
Often times I couldn't go online using Safari. Now it's getting much worse: Software Updates, Safari and iTunes Store are unable to connect at all.
I have no problem going online with Firefox, I have no problem downloading / installing, Transmission works just fine, everything else works just a-ok.
So, I have no idea what is wrong.
Thanks in advance!

Make sure that you have no proxy set in your Network preferences if you don't need one, or that you do have one set if you do.
Mac OS X as a whole and Firefox have two entirely separate methods of configuring proxies, so when Safari can't connect but Firefox can it's usually because of a mismatch in proxy settings between Firefox and Mac OS X itself.

We are unable to connect to the content you've requested (message when I try to view a DVD)

"we are unable to connect to the content you've requested." I'm trying to view a DVD, but I'm getting this message on both my iMac and my MacBookAir. There are two DVD's and I'm getting the same message using either DVD on both computers. I was sent a Flash drive w/ the same video, but I am getting the same message again. One of the DVD's was a replacement, because I thought it was a DVD problem, but now I think it's a computer problem, but I have no idea what to do. It must be a setting, but I know nothing about hardware. If there is a solutiion, I need a step by step answer that I can print out and follow.

My apps are updating OK. This may be an iTunes/App Store server issue, but you can try restarting the iPad and see if that helps. You can also try quitting the app store, restart and try again,
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
In order to quit or close apps - Go to the home screen first by tapping the home button. Quit/close open apps by double tapping the home button and the task bar will appear with all of you recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner to close the apps. Restart the iPad. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

Outlook 2010 and 2013 are unable to connect but OWA (and mail routing) works fine

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