Outlook 2010 Archiving Auditing

I have this query.
Exchange 2010 environment using outlook 2010 as email client with MAPI profile.
Due to DB size constrain on Exchange server we informed several end users to archive locally.
Is there any way to figure out when(date/time) the user archived their mailboxes locally?
Can any auditing be configured on client / exchange server end to trace.
- Charles

Hello Charles,
Thanks for your question. To my knowledge, we cannot accomplish this on Outlook client end, you might want to look into server side.
What's the service pack level of your Exchange 2010 server? You can leverage the
Mailbox Audit Logging feature on Exchange server. By enabling this feature, you can audit lots of actions on the mailbox, including copying items to the Personal Archive, HardDelete...
More reference:
http://technet.microsoft.com/en-us/library/ff459237(v=exchg.141).aspx
http://www.msexchange.org/articles-tutorials/exchange-server-2010/compliance-policies-archiving/auditing-mailbox-access.html (Please
Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.)
If you have any follow-up issues about this, I'd suggest you posting in our
Exchange forum, where
you can get more experienced responses.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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Workaround to archive email in Outlook 2010 as PDF portfolio?

Hello All,
We use Acrobat Pro 9.4.6.
Our office will not update to Acrobat X until CS6 becomes available for purchase.
We run Office 2010 Pro 32-bit on Windows 7 64-bit.
We need to archive email in a way that can be sorted in a PDF Portfolio by date or attachments to email.
I wrote VBA code to save email from an entire folder or several selected folders as .HTML files with the same folder structure on disk as was in Outlook. This works for sorting by date of email, but it does not allow for the attachments to stay attached to the email.
I thought about downgrading Acrobat to 9.0, but I am unsure if this is possible.
Has anyone found a way to archive email in Outlook 2010 as PDF portfolio which would allow sorting by which email have attachments?
Thanks,
edsager
P.S. A few extra steps would definitely add more benefit than cost.

To resolve error 0x8004010F , identify the current location of your default Outlook data file, and then create a new Outlook profile.
Step 1- Locate the default Outlook data file
Click Start, and then click Control Panel.
In Control Panel, click Mail.
In the Mail Setup - Outlook dialog box, click Show Profiles.
Select your current Outlook profile, and then click Properties.
In the Mail Setup - Outlook dialog box, click Data Files.
Select the Data Files tab in the Account Settings dialog box, and then note the name and location of the default data file for your profile (a check mark will denote the default data file).
Click Close.
Step 2 - Create a new Outlook profile
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Acrobat XI aborts when archiving emails in Outlook 2010

I'm trying to archiving emails in Outlook 2010 as a PDF. When I set the folders to archive and execute, it will run but abort and cancel the job after only partial completion. There is no specific folder or email where this happens. It appears to be random but I have yet to complete a full archive on my Outlook emails. I know others have had similar problems but there doesn't seem to be many responses. Perhaps Adobe personnel could provide some solutions to this. I'd appreciate any help. Thanks.
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Hi gilamonster0723,
Is Acrobat working fine with all other tools?
Please try repairing Acrobat from the Help menu.
Have you tried setting up automatic archival of the emails from the Adobe PDFMaker option?
What happens? Is this working fine?
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Online Archive only visible in Outlook 2010 after OWA logon

Dear.
We implemented Exchange 2010 native archiving. We created our own retention policies, applied them to the mailboxes and archiving started successfully exactly as we want it.
We’re using Outlook 2010 clients with both: cached and non-cached mode. The strange thing is that for the online archive to be visible in outlook, the user needs to logon to OWA
first and only once. Afterwards, online archive stills visible in Outlook 2010.
Is there any other way to make the online archive visible without forcing the user to do a one-time logon to OWA?
Thanks for the feedback.
Regards.
Peter
Peter Van Keymeulen, IT Infrastructure Solution Architect, www.edeconsulting.be

Hi,
I'm glad you've solved the problem!
Thanks for you feedback!
Niko Cheng
TechNet Community Support

Bug: Auto-archive does not work in Outlook 2010

The Auto-Archive feature does not seem to work. In my case, I'm creating a mail folder in my inbox and setting the auto archival to "2 weeks, then delete". I run Auto Archival manually. It seems to progress without any error, but I know better.
It should take the process more than a few minutes to process the mail I have stored up for almost a year. No error and my mail has been untouched.
I noticed this thread in the Outlook 2010 beta forums
I'm having the same issue. I'd like this bug fixed if possible? I keep archival folders to manage my mail.

Hi Canovac,
Auto Archive works as expected in my environment. I noticed you said that you created a new mail folder in your inbox. Did you just create the folder and move the mail to that folder? Auto archive looks at modified date and if you
move the mail to that folder that changed the modified date so the mail will not archive.
To determine the modified date, do the following:
While on the folder in question:
Click View > View Settings > Columns
In the Select available columns from dropdown choose
All Mail Fields locate Modifed in the Available colums: and click
Add
If the mail has not been modified within the last two week span, please test the following for me.
Start Outlook with the /safe switch and then run Auto-Archive.
Does auto-archive work when starting with the /safe switch?
Regards, Teresa Microsoft Online Community Support Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community
members reading the thread.

Outlook 2010 Pro Plus not showing Retention/Archive Policies only on Terminal Server

I have Office 2010 Pro Plus (Terminal Server License) installed on Remote Desktop Services 2008 R2 and running Outlook 2010 against Exchange 2010 SP1 with Enterprise CALS for all users. If I run Outlook locally on a PC (not TS Client)
I have apply folder retention policies and archival policies no problem but if I open Outlook on Terminal Server I cannot. Everything is greyed out. This is the exact same version of Outlook, just different keys but I can't apply any policies for
the Terminal Server users.
So, to clarify, on a regular PC, I can click an Outlook folder, click on the "Policies" button on the ribbon and have retention policies as well as Online Archive settings as I should but when I use the same version on Terminal Server
the Policies button is greyed out completely and cannot set. I am NOT using auto-archive settings and not using PST files, only Online Archive.
Thank you

I think you are in the wrong forum - OCI questions (as opposed to OCI) should go here:
Oracle Call Interface (OCI)
Best of luck

AD: Auto Archive Outlook 2010 GPO

Hello,
I am currently testing Auto Archiving in Outlook 2010 via GPO but am having a little trouble with it. I copied the ADMX files to the DC and the workstation I am testing it from. I was able to get the policy applied and everything seems to be working. However,
here is where I am confused. I have it set to auto archive anything older than a month (to test) and the only thing I see archived are Sent emails. Does anyone know why it did not archive the Inbox and anything that was older than a month in it?
On this test machine:
Windows 7 64bit
Office 2010
Server:
Exchange 2010
AD 2008 R2

Hi,
Please use Group Policy Management Console to generate a Group Policy result to check policy apply status.
After you applied Outlook 2010 Auto Archive policy, its data are stored at:
HKEY_CURRENT_USER\Software\Policies\Microsoft\office\14.0\outlook\preferences
Check such registry hive in your client; make sure your user applied the policy successfully.
> I have it set to auto archive anything older than a month (to test) and the only thing I see archived are
> Sent emails.
For such questions, we recommend you create a new thread and post it in Outlook forum, which is the best place for Outlook related issues:
Outlook IT Pro Discussions
http://social.technet.microsoft.com/Forums/en-US/outlook/threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with
us.
Thank you for your understanding.
For more information please refer to following MS articles:
Bug: Auto-archive does not work in Outlook 2010
http://social.technet.microsoft.com/Forums/en-US/outlook/thread/b7f9a086-582b-472d-980f-90e9176d1cd3
Outlook 2010 AutoArchive not working
http://social.technet.microsoft.com/Forums/en-US/outlook/thread/0120b14b-ee80-4ad4-a757-1ffd9b4422d9
Lawrence
TechNet Community Support

Exchange 2010's "Online Archive" doesn't appear in Outlook 2010

Hi,
I recently installed Exchange 2010, and all is working fine but the online archive feature.
I activated it for 2 of my users, it appears correctly in OWA, but doesn't appear in Outlook 2010 (Tech Preview).
What I am missing ? The only howtos I found state that you only have to setup Outlook, and the main mailbox + the online archive will appear... But I just have the main mailbox.
If you've an idea... :)

I did some testing on this whole Personal Archive thing as even when using a new version and new license key the archive wasn’t showing in Outlook 2010 (yet was showing in OWA).
So I setup two machines (VMs) running Windows 7 Ultimate.
One was x64 and the other x86 but vanilla installs.
Installed Office 2010 Professional Plus download from TechNet (the iso image with both x86 and x64 versions on it).
Installed the lastest Office updates published via MS Update.
Used the same license key for both installs of Office.
Exchange 2010 backend running SP1.
When the machines are not in a domain the archive doesn’t show in Outlook (both x86 and x64).
Pop the machines into the same AD domain as the Exchange server and hey presto the archive shows on both Outlook versions (x86 and x64).
Just to check things I removed them from the domain - archive folder missing again.
Re-added back to domain - archive folder shows.
It seems for the TechNet version anyhow the machine should be in a domain.
I can’t comment on other versions/license keys.
Regards

Outlook 2010 - One of My Email Accounts Keeps Archiving/Deleting Emails

I have three email accounts on my one Outlook 2010 program. This problem is only happening to one of them.
At the end of the week (Friday) I close out of my email. Whether I use my email again over the weekend doesn't matter, come Monday morning - all the past emails in that one account are gone. I'm not sure if they are being archived or just deleted. I checked
my Archive settings and I have it set on "Do not archive items in this folder."
Not sure what I need to do, the settings on this one problematic account appear to match the settings on my other two (which are not experiencing this problem).
I would appreciate any feedback/help.

Hi,
What type of email account do you use (POP, IMAP, MAPI or Exchange)? Do you mean it's a weekly recurring problem?
Any tools/add-ins on both Outlook client and mail server side, which might backup emails weekly?
You might also want to check if there are any corruptions in your Outlook data file, try to use
scanpst.exe tool to repair your data file:
http://support.microsoft.com/kb/272227/en-us
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Online Archives in Outlook 2010 disappeared after Exchange 2010 SP3 upgrade

I have Exchange 2010 and noticed it has never been updated since having it in production for 3 years now. So I downloaded SP3 and installed it after hours. After the install was complete, rollups 5,6,7, showed up in Windows Update so I installed those too.
Before I did the upgrade to SP3, I had Online Archives visible on just my user account mailbox and have about 2 years worth of emails in there. Since the upgrade, it is no longer visible in my Outlook 2010. I have tried to fix to remove SELF and re add it
to the mailbox with no change to the issue. I have tried to disable Archive for my mailbox and re-add. Nothing. Don't really know what else to try. Any ideas?

Anyone?

Outlook 2010 not showing Exchange 2010 archives, OWA does.

We have activated Exchange 2010 archives for all users but most of them are not showing up in their Outlook, but everyone can see them in OWA.
Office 2010 Standard - MAK licenses, 2 distinct keys
Majority of systems are Windows XP, some Vista and 7.
Through testing it seems to be a system problem. Using 3 test accounts I log onto various systems, some freshly reimaged, some pre-existing. The test account profiles were new to each system. Sometimes the archive folder would appear, sometimes it wouldn't,
but it was consistent per computer. Meaning that if the folder didn't appear for 1 person, it didn't show up for anyone on that specific computer.
Anybody know how to fix this? Am I missing a setting or registry key somewhere?
Thank you for any help,
Greg

Ok, just spent some time looking into this more, if you google "office 2010 suite and version comparison guide pdf" and locate the .pdf file and open it, on page 17 under
Managed E-Mail Folders & Retention Policy:
"Provide a secondary location for users to store their e-mail messages and
manage their mailbox quota with new online managed folders. Unlike localOutlook Data Files (PSTs), this information can be backed
up and managed by Exchange Server." - is an Office Professional Plus feature only.
So, it would appear that we now not only have to purchase an enterprise CAL for Exchange, but Office Professional Plus as well so we can, I suspect, use the
one extra useful feature that most sys admins wanted Exchange 2010 SP1 for in the first place, which is so centrally manage e-mails and e-mail archives. Whilst this may not be a big deal for larger companies, educational institutes
etc, as the sys admin for a small private business with 70 users, this extra cost hurts. As for the lack of clarity - if you want to tie up Office versions with Exchange functionality, how about standardizing naming conventions - call the Exchange
CALs "standard" and "professional" to match the required Office clients, or rename Office Professional to Office Enterprise - either way, match up the client apps and CALs to make it clearer.

Auto Archiving outlook 2010 GPO request

I'm wanting to setup a GPO to auto archive the user emails every 3 months. I want it to archive to their machine, backup to their private network folder, and index the archive from the machine, not from the network folder. this one is tricky.
Can it be done?

Hi,
Please use Group Policy Management Console to generate a Group Policy result to check policy apply status.
After you applied Outlook 2010 Auto Archive policy, its data are stored at:
HKEY_CURRENT_USER\Software\Policies\Microsoft\office\14.0\outlook\preferences
Check such registry hive in your client; make sure your user applied the policy successfully.
> I have it set to auto archive anything older than a month (to test) and the only thing I see archived are
> Sent emails.
For such questions, we recommend you create a new thread and post it in Outlook forum, which is the best place for Outlook related issues:
Outlook IT Pro Discussions
http://social.technet.microsoft.com/Forums/en-US/outlook/threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with
us.
Thank you for your understanding.
For more information please refer to following MS articles:
Bug: Auto-archive does not work in Outlook 2010
http://social.technet.microsoft.com/Forums/en-US/outlook/thread/b7f9a086-582b-472d-980f-90e9176d1cd3
Outlook 2010 AutoArchive not working
http://social.technet.microsoft.com/Forums/en-US/outlook/thread/0120b14b-ee80-4ad4-a757-1ffd9b4422d9
Lawrence
TechNet Community Support

Outlook 2010 cannot save to archive folders listed. Message says that message was already moved or that user doesn't have permission.

Outlook 2010 cannot save to archive folders listed. Message says that message was already moved or that user doesn't have permission.

Hi,
Does this issue occur when you manually archive items in Outlook, do you drag them into the archive folder?
The first thing I wonder is if the .pst file has been corrupted, please run Scanpst.exe to repair the archive .pst file:
http://support.microsoft.com/kb/272227/en-us
Please logon your Webmail(owa), check if the emails are available. If the emails have been moved and Outlook Client hasn't synced yet, this issue may occur as well.
We can also create a new .pst file to archive the file, check if the issue persists.
For more information, we can refer to Archive items manually:
http://office.microsoft.com/en-in/outlook-help/archive-items-manually-HA010355564.aspx
When you browse to the archive file in step 5, type in a new .pst file name.
If my understanding is not accurate, please detail your scenario and provide the exact error message.
Regards,
Melon Chen
TechNet Community Support

Archiving options for Outlook 2010/2013 Home and Business?

Hi all,
Forgive me if this is covered already (I am sure it would be somewhere but I could not find a definitive answer). We are looking at migrating from Google Apps to Exchange and I am trying to cost it all up and have a question in relation to archiving.
Our 450 users are not akin to archiving, given their gmail limits, they are just used to keeping everything, however with exchange that will have to change as we are going to host it locally.
The question I have is what archiving options are available to me given that all our office installations are Home and Business 2010/2013? I have read the compatibility matrix which says outlook in this product does not support in-place archiving.
To test this I created an in-place archive for my account (outlook 2010 H&B) and when I re-open outlook I get my archive mailbox showing up.
I have not yet tested the mailbox retention policies and such like but I thought I would just ask as to what options would be available to me given this situation?
Given that my archive is now showing in outlook, what has caused that to happen? I would have thought that if it was not supported that it would not have shown up at all? Can someone explain what functionality will not work and what will?
If we have to buy new copies of outlook for all our clients it just adds to the cost that I suspect will kill the move and management will say that we can stay on gmail.
Thanks for any direction you may have.

I understand that it is not supported, I was just commenting that It appeared to work in the tests that I had done and I was curious as to why
Aaron would you mind to share your findings on this if any! We are in the same situation as you were.
I have activated Online Archiving (on-premises) feature for 3 accounts on our Exchange 2010 and set them up with Retention Policy which Move to archive items aged more than 6 months and all works fine and old Items automatically being moved to Online Archive
mailbox which just appeared after enabling this on server for above 3 accounts.
The server is Exchange 2010 and clients are Outlook H&B 2013 which comes with DELL systems.
We already purchased Enterprise Licenses as well and have access to Microsoft Download pages to get Outlook 2013.
But since above is working just fine, we really would like to know, if we don't install Outlook 2013 and activate it with that license what in fact we are missing in terms of functionalities regarding Online Archiving!
Really looking forward to hear back from you or anybody who can clear the confusion.
Thanks for assistance!

After Migration using -ArchiveOnly, On Prem Outlook 2010 showing duplicate of primary as the archive mailbox

We are testing the hybrid migration to Office 365:
Federation and DirSync in place and working -- Exchange 2010 SP3 RU5 -- Outlook 2010 SP2 (14.0.7116.5000)
I have a Primary Mailbox and an Archive Mailbox -- I moved the Archive to Office 365.
I got the familiar "Your Admin has made a change ... You must restart Outlook ..."
Afterwards I get my primary mailbox "Inbox - <email address>" and "Archive <email address>" for the Archive mailbox, but the content is the Primary Mailbox
I have two copies of the Primary mailbox and No archive.
I create a new session to onmicrosoft.com then, "get-mailboxfolderstatisitcs -Identity
'[email protected]' -Archive | ft Identity, ItemsInFolder, FolderSize", I see names, counts, and sizes that are definitely my archive.
No License on Office 365 is checked -- I assumed the migration of the Archive would take care of that.
How do I get my Outlook client to see the Archive and not dup the Primary mailbox in its place?

Hi,
My issue is resolved after disabling of Outlook Anywhere on EX2007 servers.
I have to install new certificate & root certificate into all the clients & issue was resolved.
But my non-domain join clients like WinXp with SP3 with Office 2007/Office 2010 who connects from branches like Banglore, Hyderabad they are getting password prompt pop-up but its working fine for Win7 & Win8 clients.
For password prompt issue i ran this command on EX2010 cas server but still no luck;
Set-OutlookProvider EXPR -CertPrincipalName msstd:*.domain.com
But I found the solution for this;
by adding below 5 registry keys & uncheck of Proxy settings in Outlook settings resolved the password
promt issue.
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\AutoDiscover\ExcludeSCPLookup = 1
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\AutoDiscover\ExcludeHttpRedirect = 1
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\AutoDiscover\ExcludeHttpsAutodiscoverDomain = 1
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\AutoDiscover\ExcludeHttpsRootDomain = 1
HKEY_CURRENT_USER\Software\Policies\Microsoft\Office\14.0\Outlook\AutoDiscover\ExcludeSrvRecord = 1
My existing Ex2007 server running in SCC cluster, now I want to break SCC cluster & now I want to decommission one node from SCC Ex2007 mailbox server &
I want to use this node for my Ex2010 mailbox server to create the DAG.
Can any one help me to break SCC & run SCC with one Node only.
NOTE : Here I am short falling for H/W, hence I decided to use one node from SCC & use it as Ex2010 mailbox server to create the DAG.
Now
i just moved 100 mailboxes only
Is it possible to run SCC with only one till I migrate all my users to EX2010.
Any help really appreciated
Regards
Anand S
Thanks & Regards Anand Sunka MCSA+CCNA+MCTS

Outlook 2010 Archiving Auditing

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