Outlook 2010 freezes when pasting text from email into filename

I use Microsoft Outlook 2010 (32-bit version), in a 64-bit computer (Dell laptop) using Windows 7 Enterprise, SP1. (I work in a company and can't change what version of the Outlook program I am using.) If I copy text out of an Outlook email,
and then go to save the email by printing it to a PDF file using Adobe Acrobat X Professional, and I try to paste the copied text into the file name I am typing for the email being saved/"printed", then Outlook freezes on me. I've
noted that I can copy text from other programs (such as WordPerfect X3 or Adobe PDF files), and successfully paste them into the file name without Outlook freezing. I can also copy text from an Outlook email, paste it as plain text into a WordPerfect
X3 document, and then copy that same text again out of the WordPerfect X document, and I am able to successfully paste the text into the file name of the email I want to save without Outlook freezing (i.e., moving the text out of Outlook and then back
again to Outlook somehow sanitized the text so it wouldn't freeze Outlook). Note that my office switched from Windows XP to Windows 7 a few weeks ago, and I also received a clean installation of Office at that time. This problem did not exist prior
to the change to Windows 7. Does anyone know what is causing the problem? Is there some setting I need to change in Outlook? (Maybe I had the Outlook setting correct in the old installation of Outlook, but the new Outlook installation wiped
out my prior settings, and the new default setting recently installed is creating the problem?)

Hi,
First please make sure your Office is up-to-date.
I suspect this may be related to some 3rd-party add-ins or the security software, first please run Outlook in Safe Mode to determine if 3rd-party add-ins are related:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem copying and pasting in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
Please also disable the anti-virus program temporarily to check if this makes a difference.
Regards,
Melon Chen
TechNet Community Support

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From: shawninvancouver <[email protected]>
To:Linda Highlander <[email protected]>
Date: 8/3/2011 10:44 AM
Subject: Cp5 - Pasting text from Notepad into a text box
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