Outlook 2013 "you are not responding to the latest message in this conversation" - Not Working

This feature is not working in our environment for some of the users.
A user contacted me saying that this feature was not working. I was able to duplicate the issue on my PC. One of my co-workers does not have the issue and it is working normally.
My 1st attempt to resolve was repairing office which did not work.
My 2nd attempt to resolve was to delete the mail profile and setup a new one.
My 3rd attempt was to uninstall/install Office 2013. After the install, I tried it once and the feature worked! the next morning when I tried it, the feature was not working again.
Any thoughts on how to get this to work permanently?
My System: Windows 7 Professional 64-bit / Microsoft Office Professional Plus 2013
User's System: Windows 7 Professional 32-bit / Microsoft Office Home and Business 2013
Co-worker's System: Windows 7 Professional 64-bit / Microsoft Office Professional Plus 2013
We have Micrsoft Exchange Server 2010 and the computers are on a network/domain.

Hi,
Please run outlook in safe mode to check this issue. Press Windows key + R, type
outlook.exe /safe in the Run box and press
Enter.
If the issue would be gone in safe mode, then it caused by Add-ins.
If this doesn’t work, please temporarily turn off your security programs to check the issue again.
And since this issue doesn’t occur on all users, it’s highly possible outlook client problem.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support

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