Outlook add-in breaks sending emails

I'm loving my new iPhone 6. But my newly installed iCloud add-in for Outlook 2010 on my Windows 8.1 PC is causing some difficulties.
I can't send email, most of the time. This problem started when I installed iCloud, and stopped when I disabled the iCloud plug-in in Outlook. It's random; some emails I can send, but most, not. And, I'm not the first to have this problem and it's been going on for years, apparently. See http://community.spiceworks.com/topic/168384-outlook-2010-messages-not-sending-i n-outbox and http://aerobatgeek.blogspot.com/2013/08/outlook-when-i-send-email-message-it.htm l

Are your groups email enabled?
That was the problem. Thanks.

Similar Messages

Outlook 2010 won't send email after a move of the .pst file.

I moved the pst file from an external drive to C:. When I restarted outlook, it asked where the file was located. After selecting the pst file in the new location, it all appeared fine. The mail was there and could be read and new mail was received. However,
it was soon discovered that the outbox was piling up and no mail could be sent. I have tried creating a new profile as suggested in other help articles, but this simply created a new and different pst and mail structure. How can I get the old one to be
able to send mail again?
Thanks,
Mike

Hi,
What type of account are you using? POP3 or IMAP?
You mentioned you created a new profile to setup the account, can you send emails with the new profile?
If issue persists, some security program and firewall may cause the sent mail stuck in Outbox issue, please disable the firewall and anti-virus program to test the result again.
We can also run Outlook in Safe Mode to determine if 3rd-party add-ins caused this issue:
Press Win + R and type “outlook.exe /safe” in the blank box, then press Enter.
If there’s no problem in Safe Mode, disable the suspicious add-ins to verify which add-ins caused this issue.
In case the .pst file was damaged during the move, we can also run scanpst.exe to repair the .pst file, test if this helps:
http://support.microsoft.com/kb/272227/en-us
Regards,
Melon Chen
TechNet Community Support

Outlook 2013 crashing when sending email Exception code 0xc0000602 MSO.dll error

Two are three times a week Outlook crashes when sending email with the following error
Log Name:      Application
Source:        Application Error
Date:          15/01/2015 10:00:58
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      ********.***.local
Description:
Faulting application name: OUTLOOK.EXE, version: 15.0.4667.1000, time stamp: 0x543d3698
Faulting module name: mso.dll, version: 15.0.4675.1002, time stamp: 0x5474349b
Exception code: 0xc0000602
Fault offset: 0x011b1687
Faulting process id: 0x11dc
Faulting application start time: 0x01d030a6e4aa1ee7
Faulting application path: C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
Report Id: 66ad29a2-9c9d-11e4-b53c-082e5f1727fc
Event Xml:
<Event xmlns
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2015-01-15T10:00:58.000000000Z" />
    <EventRecordID>10015</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Events-HP8200.ICI.local</Computer>
    <Security />
</System>
<EventData>
    <Data>OUTLOOK.EXE</Data>
    <Data>15.0.4667.1000</Data>
    <Data>543d3698</Data>
    <Data>mso.dll</Data>
    <Data>15.0.4675.1002</Data>
    <Data>5474349b</Data>
    <Data>c0000602</Data>
    <Data>011b1687</Data>
    <Data>11dc</Data>
    <Data>01d030a6e4aa1ee7</Data>
    <Data>C:\Program Files (x86)\Microsoft Office\Office15\OUTLOOK.EXE</Data>
    <Data>C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll</Data>
    <Data>66ad29a2-9c9d-11e4-b53c-082e5f1727fc</Data>
</EventData>
</Event>
Any clues on a fix?

Hi,
Thanks for your question.
This issue might occurs due to lots of reasons. Do you have a virus scanner installed which integrates itself with Outlook? If yes, please try to disable it, and then try again. You might opt to uninstall the virus scanner temporarily to make
sure it will not interfere the testing.
Also, lots of Office crash issues are caused by third-party add-ins. You might want to have a check and see if you have any integrated with your Outlook client which might cause the issue.
Since the issue occurs randomly ("Two are three times a week"), Office
Safe Mode will not be effective here, just manually disable all third-party add-ins in Outlook FILE>Options>Ass-Ins, use outlook for a period of time, then verify result.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2013 - User cannot send email to one person

One of our users got a new computer and is running Outlook 2013. They can send emails with no trouble, except to one of our other users. It always
gets rejected and the sender gets an email telling them the one they tried to send was undeliverable. She's running Windows 8.1.
1. Both the sender and the receiver are using Exchange accounts
2. Both computers are on the same network, but neither are on a domain.
3. Error message: The e-mail address you entered couldn't be found. Please check the recipient's e-mail address and try to resend the message. If the problem continues, please contact your helpdesk.
Diagnostic information for administrators:
Generating server: ORD2HUB16.mex05.mlsrvr.com
IMCEAEX-_O=MEX07a_ou=Exchange+20Administrative+20Group+20+28FYDIBOHF23SPDLT+29_cn=Recipients_cn=[REDACTED]@mex05.mlsrvr.com
#550 5.1.1 RESOLVER.ADR.ExRecipNotFound; not found ##
Original message headers:
Received: from ORD2MBX01H.mex05.mlsrvr.com ([fe80::11f4:d169:375f:62d2]) by
ORD2HUB16.mex05.mlsrvr.com ([fe80::be30:5bff:feee:c7c4%15]) with mapi id
14.03.0169.001; Tue, 10 Jun 2014 11:47:07 -0500
Content-Type: application/ms-tnef; name="winmail.dat"
Content-Transfer-Encoding: binary
From: [REDACTED[ <[REDACTED]>
To: "[REDACTED] ([REDACTED])" <[REDACTED]>
Subject: email
Thread-Topic: email
Thread-Index: Ac+Ey3p8UrbavpbVRTiY+U9PepgJ0Q==
Date: Tue, 10 Jun 2014 11:47:06 -0500
Message-ID: <[email protected]com>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-TNEF-Correlator: <[email protected]com>
MIME-Version: 1.0
X-Originating-IP: [23.24.160.6]

Hi,
How does the user fill the "To" field in a new message? If she fill it via auto-complete cache, please try to delete the auto-complete cache entry via clicking the "X" icon and then type the email address in the "To" filed. Send the email and check
if this issue continues.
For more causes and troubleshoot steps about this issue, please refer:
http://technet.microsoft.com/en-us/library/dn479208(v=exchg.150).aspx
Regards,
Steve Fan
TechNet Community Support

Outlook 2011 won't send emails after updating to 10.8.5

After updating to 10.8.5, I can no longer send emails out of my .mac account. I am using Outlook 2011 and have double checked the outgoing server settings and everyting checks out fine. Seems to be a compatability issue now with Outlook and iOS. Can anyone confirm this or know how to fix this problem? Thanks

BTW - the error message that comes up is: "5.7.8 Bad username or password (Authentication failed)..."

Microsoft Outlook Express can not send email

hi,
i have setup a mail server w/ mac osx snow leopard mac mini, and i have setup the smtp and open relay to spesific IP address.
Now everything looks fine for all the users, except for the users that using outlook express, they can retrieve emails, but can not send.
the error message is like this :
The message could not be sent because one of the recipients was rejected by the server. Server Error: 504, Error Number: 0x800CCC79

probably your smtpdhelorestrictions.
In /etc/postfix/main.cf, look for this
smtpdhelorestrictions = _________
If you see this:
smtpdhelorestrictions = rejectinvalid_helohostname rejectnon_fqdn_helohostname
Change it to this:
smtpdhelorestrictions = permit_mynetworks permitsaslauthenticated rejectinvalid_helohostname rejectnon_fqdn_helohostname
Then stop/start mail service.
If that doesn't solve it, please post the unedited output of 'postconf -n' run from Terminal.
Jeff

Outlook 2003 will not send emails with itunes running

Has anyone been subject to this issue? While running itunes, I can not send emails. I have to shut itunes down and then the email can be sent. I run XP Pro and have Outlook 2003. Itunes is updated whenever an upgrade is avaialable.

I'm seeing that same problem on my computer. I've tried looking all over for solutions, but so far I haven't found anything. The only workaround I've found is to hit Alt-s to send the message instead of pressing the send button.

Outlook "The Operation Failed" - Sending emails from 3rd Party Apps

I have an issue similar to this one
http://community.office365.com/en-us/f/158/t/272002.aspx
This started a few weeks ago for some users. Users cannot send emails generated from 2 3rd party apps. They get the error "The Operation has failed".
Not all users are affected but the only solution is to turn on Cached Mode in Outlook.

Hi,
I'm marking the reply as answer as there has been no update for a couple of days.
If you come back to find it doesn't work for you, please reply to us and unmark the answer.
Regards,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here

Outlook 2013 suddenly stopped sending email

good morning and happy new year.
my outlook suddenly stopped sending emails. I can still receive emails. but no luck sending. I've added a new account to my outlook and that one sends/receives fine. I have the email on my phone it sends and receives fine. I've tried uninstalling than reinstalling
outlook. Nothing changed. tried the quick fix as well as the internet longer fix. same result nothing changed. this is my business email so I really need to get it figured out. Please Help

Happy New Year.
Without the detail information of your email accounts, it is difficult to move on. Could you please tell the type of you email account, Exchange, POP3, IMAP or Live account? If it is an Internet account, please detail the email provider, like Gmail, Yahoo
or else.
The following link is some common troubleshoot steps for sending and receiving messages issues
http://support.microsoft.com/kb/286040
In most cases this scenario happens if the sending message is stuck in the Outbox somehow, what we could next do is to identify the cause why it would happen.
1. Is there any large message remain in the outbox folder?
2. Authentication problem or simply password expired.
3. The sending message is called by another application like mailscanner?
Our MVP Diane has written an useful article that talking about this:
http://slipstick.com/problems/common-problems-that-cause-email-to-stay-in-the-outbox/#srs
You may reference it and solve the problem. If the issue still persists, feel free to post back with the error code and message. Thanks.
Tony Chen
TechNet Community Support

ICal "add invitees" not sending email notifications

What is supposed to be the behaviour of iCal event invites? I've never used it because it didn't seem to send email notifications and I never recieved any email notifications from people inviting me. I would just see a grey dotted event in my iCal and I'd have to open it to see who invited me. Also, when inviting people is there a way to use a default email that you are inviting from? I have 4 email addresses and I can't seem to find any way to tell it to email from one specific email.

/

Outlook 2010 can't send email

When installing a mail account on my laptop, outlook creates 2 accounts and 2 data files. when I try to delete one account, outlook says its in use...
I receive email and when outlook send a test message it sends the test message successfully. The problem is when I click send new email, I get the following message:
cannot create the e-mail message because a data file to send and receive messages cannot be found...
When I check the files they are there, one is selected as default. It all seems to be proper except for there are two accounts. I deleted both accounts and reinstalled a single account. Outlook doubled them again??
Please help

Hi,
Based on my research, this issue is more likely caused by Outlook profile corruption. We may try to recreate the mail profile and then reconfigure your email account in the new mail profile to see the result. To do this, please follow:
1. Go to Control Panel, locate and click Mail (32- bit).
2. Click Show Profiles button to open the Mail dialog.
3. Click Add, type a name for the profile, and then click
OK.
4. Reconfigure your new account in the new profile and then change the "Always use this profile" option to the new profile you created.
For detailed information, you can refer to this article:
http://support.microsoft.com/kb/829918
Please let me know the result.
Thanks,
Steve Fan
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Outlook 2011: Can't send emails with one account?

Hi,
I can't send any emails with one of my accounts on outlook 2011 even though I can receive emails. To clarify, I've never been able to send any emails from this account with Outlook 2011; I always have to go on the internet to do that. My main account works
fine, though. I don't really know much about email accounts. Can anyone help me with this?
Thanks

Hi,
I think Clark's advice is leading you to the correct direction, but since I don't have Outlook 2011, if the problem persists, I suggest you post the question to Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Melon Chen
TechNet Community Support

Outlook 2011 unable to send emails

After installing Safari update 5.0.4 Outlook for Mac 2011 can no longer create new emails or reply. Spent 20 minutes on phone with Microsoft and they say the in some cases the install of 5.0.4 creates this issue. They say installing Safari on top of the current install will not work. I have downloaded the new version to my desktop, but now need to uninstall the 5.0.4 update done earlier.
How do I do a complete uninstall of Safari 5.0.4
Microsoft insists that just installing over the current version will not fix the issue. I have verified that they are correct.
Thanks.

Hi,
Try deleting Safari cookies. Click Safari / Preferences from the menu bar then select the Security tab. Click: Show Cookies. Delete all Microsoft / Hotmail Cookies.
Empty the Safari cache, from the menu bar, Safari / Empty Cache.
Now open Keychain Access (Applications/Utilities). Select Passwords on the left. Delete your Hotmail keychain. You can use the search field top right corner of the KA window.
Relaunch Safari. go back to Safari / Preferences then select the Autofill tab. Make sure: User names and passwords is selected. Try Hotmail.
You may be better off setting up your Hotmail account using the Mac Mail.
Carolyn

Two Exchange email accounts in Outlook - one doesn't send correctly

Hello. I currently have two Exchange email accounts added to my Outlook 2010. The second email is shared by a fellow coworker. Since I added the second account, I've received synchronization errors in my Unread folder. Normally,
I've ignored these as there wasn't any actual functionality errors with Outlook.
Once in a blue moon though, the sync errors stop and I'm no longer able to email from/as that second email. Instead, it simply gets stuck in the Outbox where it never actually goes through. In the past, I've done a mish-mash of using the Repair
Tool on both OST files and clearing offline items for both Inboxes.
I was never actually sure if either of the above methods was the actual fix but Outlook eventually let me send emails again from the second account (and once more resuming the flow of synchronization errors). Now though, it seems like neither
of those remedies actually work anymore.
I've searched online to no avail of what might be the cause of this. Is anyone familiar with what might be going on? I'm guessing part of the issue is because the second email is shared between two people and across multiple devices?

Hi,
What synchronization errors have you received? The only thing I can think of on Exchange side is
Open Item Limit or Session Limits.
On outlook client side, this issue can be caused by numbers of possibilities such as Addins/the outlook profile.
And your two methods (clearing offline items will clear items from local .ost file) are related to OST files, so I suggest to create a new .ost file and synchronize the folders by the following steps:
Exit Outlook.
In Control Panel, click or double-click Mail.
On the E-mail tab, select the Exchange account, and then click
Change.
Clear the Use Cached Exchange Mode check box.
Click More Settings.
On the Advanced tab, click Offline Folder File
Settings.
Click Disable Offline Use, and then in the dialog box that appears, click
Yes.
Again, click Offline Folder File Settings.
Click OK.
In the dialog box that appears, click Yes.
Under Cached Exchange Mode Settings, select the Use Cached Exchange Mode check box.
Click OK, click Next, and then click
Finish.
In the Account Settings and Mail Setup dialog boxes, click
Close.
Start Outlook, point to Send/receive on the Tools menu, and then click
Send/Receive All.
In addition, we should check this issue via OWA.
Also make sure that your account is not downloading the cache of the shared mailbox. Go to
account settings in outlook, more settings ->
advanced tab and uncheck download shared folders. Restart Outlook.
If this issue persists next time, I suggest to post on
Outlook Forum for more professional help about Outlook client side issue.
Best Regards.

HT4864 Why can I receive emails through Microsoft Outlook 2013 but not SEND through Microsoft Outlook??

Only since three days ago my email Microsoft Outlook 2013 has stopped sending emails, I can receive emails but can send. Help needed. I have a me.com account. Windows 8

Suggest you take a look at this thread
https://discussions.apple.com/thread/5370984?tstart=0
and also this one
https://discussions.apple.com/message/23173683#23173683
John

Outlook add-in breaks sending emails

Similar Messages

Maybe you are looking for