Outlook Connector troubleshooting

I'm having some trouble with the Connector for Microsoft Outlook 7.0. Whenever I try to access the company Address Book, I get this error:
[Error ]: XLdap::getEntriesCount xldap_search_ext_s failed 0x32
[Error ]: XLdap::getEntriesCount ldap error : VLV Control
What can I do to fix this?

FYI;
It appears that a combination of anonymous binding and the search filter caused this issue

Similar Messages

Howto troubleshoot outlook connector. users can't open their calendar

Hello
some companies that are our client cannot open their agenda when using outlook connector. if they use communications express (uwc) they can view it but not when accessing through the connector.
what could be the cause of this. I am really clueless. i have asked the sjoc.log to see if can see anything.
thank you.

the actual problem is that an user can create events using outlook but his colleagues can't consult these events. it is a shared calendar and when using communications express/uwc they can access this data.
here is a excerpt of the sjoc.log that has errors
Created By: VERA Portal (7/07/2008 12:59)
Dit is de melding die ik krijg:
07/07/2008 12:58:02.170 (0x0174) {Genrl } [Warning]: =============== Sun ONE Outlook Connector OpenLogFile ===============
07/07/2008 12:58:02.170 (0x0174) {Genrl } [Warning]: =============== Sun ONE Outlook Connector: Version 7.2.404.1
07/07/2008 12:58:02.217 (0x0174) {Addin } [Warning]: SJUI Com Add-In is Loaded.
07/07/2008 12:58:03.248 (0x0220) {Store } [Warning]: CSOCSConnection::ProcessDefaultCalendar GetJobStatus Failed 0x80004005
07/07/2008 12:58:03.420 (0x0174) {Addin } [Error ]: libical returned 6 error(s)
07/07/2008 12:58:03.467 (0x0220) {Store } [Warning]: CSOCSConnection::ProcessAllEvents Unbale to get JobStatus failed 0x80004005
07/07/2008 12:58:03.545 (0x02d0) {Store } [Warning]: CXImapFldrCnct::Poll INBOX Poll Delayed
07/07/2008 12:58:03.561 (0x02d0) {Store } [Warning]: CSOCSConnection::ProcessDefaultCalendar GetJobStatus Failed 0x80004005
07/07/2008 12:58:03.717 (0x02d0) {Store } [Warning]: CSOCSConnection::ProcessAllTasks GetJobStatus Failed 0x80004005
07/07/2008 12:58:03.764 (0x0510) {Genrl } [Warning]: =============== Sun ONE Outlook Connector: Version 7.2.404.1
07/07/2008 12:58:03.811 (0x03f4) {Genrl } [Warning]: =============== Sun ONE Outlook Connector: Version 7.2.404.1
07/07/2008 12:58:03.811 (0x03f4) {Store } [Warning]: S1OC ******MSProviderInit****** Opened log file.
07/07/2008 12:58:05.326 (0x0220) {Store } [Warning]: S1OC ProcessAllContacts GetJobStatus Failed 0x80004005
07/07/2008 12:58:10.217 (0x0174) {Store } [Warning]: CSOMSConnection::StartInboxPolling Inbox Delay OFF
07/07/2008 12:58:10.436 (0x02d0) {Store } [Warning]: CXImapFldrCnct::UpdateNextUID New(2) <= Old(2)

Outlook Connector and shared calendar

Hi.
Looking for some help troubleshooting an issue with shared calendar functionality from Outlook using the Connector.
All server bits are JES-R2. Connector version is 6.0.129.
Connector is working for the most part, but when I try to subscribe to another users calendar from Outlook it is failing. Even when I do a search, and pick the user from the list, the lookup fails to return the user and I get "User not found. Either enter the email id of the user OR click on Search and then click Find to locate the user."
The ldap search I'm seeing in the access logs is curious in the sense that it seems to binding with dn="".
[23/Jun/2004:15:18:54 -0400] conn=346 op=0 msgId=1 - BIND dn="" method=128 versi
on=2
[23/Jun/2004:15:18:54 -0400] conn=346 op=0 msgId=1 - RESULT err=0 tag=97 nentrie
s=0 etime=0 dn=""
[23/Jun/2004:15:18:54 -0400] conn=346 op=1 msgId=2 - SRCH base="o=msgdemo.isdint
egration.com,dc=msgdemo,dc=isdintegration,dc=com" scope=2 filter="(uid=test1@msg
demo.isdintegration.com)" attrs="cn uid mail givenName sn icsCalendar"
[23/Jun/2004:15:18:54 -0400] conn=346 op=1 msgId=2 - RESULT err=0 tag=101 nentri
es=0 etime=0
[23/Jun/2004:15:18:54 -0400] conn=346 op=2 msgId=3 - UNBIND
[23/Jun/2004:15:18:54 -0400] conn=346 op=2 msgId=-1 - closing - U1
[23/Jun/2004:15:18:55 -0400] conn=346 op=-1 msgId=-1 - closed.
This is returning 0 entries, and I believe this is why it is failing. I believe the connector is probably using this search to retrieve the users calendar_id.
If I type the uid into the dialog box (to subscribe) I get this in the ldap:
===============================================================
[23/Jun/2004:14:12:58 -0400] conn=299 op=0 msgId=1 - BIND dn="" method=128 versi
on=2
[23/Jun/2004:14:12:58 -0400] conn=299 op=0 msgId=1 - RESULT err=0 tag=97 nentrie
s=0 etime=0 dn=""
[23/Jun/2004:14:12:58 -0400] conn=299 op=1 msgId=2 - SRCH base="o=msgdemo.isdint
egration.com,dc=msgdemo,dc=isdintegration,dc=com" scope=2 filter="(uid=test1)" a
ttrs="cn uid mail givenName sn icsCalendar"
[23/Jun/2004:14:12:58 -0400] conn=299 op=2 msgId=3 - UNBIND
[23/Jun/2004:14:12:58 -0400] conn=299 op=2 msgId=-1 - closing - U1
[23/Jun/2004:14:12:58 -0400] conn=299 op=1 msgId=2 - RESULT err=0 tag=101 nentri
es=0 etime=0
=================================================================
This time, it has a proper uid (not a mail address) but still returns 0 entries.
Here is a section from s10c.log that accompanies this:
06/23/2004 15:30:38.595 (1560) {Addin } [Debug ]: calid property is missing in folder Shared Calendars with hr = 0x8004010f
06/23/2004 15:30:38.595 (1560) {Store } [Debug ]: S1OC FolderNotification Enter
06/23/2004 15:30:38.606 (1560) {Store } [Debug ]: S1OC FolderNotification GetSocsCalProps 0x80040108
06/23/2004 15:30:38.606 (1560) {Store } [Debug ]: S1OC FolderNotification Exit
06/23/2004 15:30:47.028 (1560) {Addin } [Error ]: wcap returned errno: 61
06/23/2004 15:30:47.028 (1560) {Addin } [Debug ]: getUserPropertiesByEmailID failed : Denied Access
06/23/2004 15:30:51.514 (1560) {Addin } [Error ]: wcap returned errno: 61
06/23/2004 15:30:51.514 (1560) {Addin } [Debug ]: getUserProperties failed : Denied Access: LDAP misconfigured?
06/23/2004 15:30:57.663 (1560) {Addin } [Info ]: Exit - CApplicaton::Uninit
06/23/2004 15:30:57.843 (1560) {Addin } [Info ]: Exit - CApplicaton::Uninit
06/23/2004 15:30:58.074 (1560) {Store } [Debug ]: S1OC CCalPropsList::UnInitCalPropsList Enter count(1) max(10)
06/23/2004 15:30:58.074 (1560) {Store } [Debug ]: S1OC CCalPropsList::UnInitCalPropsList Exit
06/23/2004 15:30:58.074 (1560) {Genrl } [Warning]: =============== Sun ONE Outlook Connector _UnInit=============== 612
Anyone have any clue as to what is the cause/fix???
Thanks,
Jeff Smith

If someone is still following this thread:
The problem seems to stem from the fact that the subscribe to calendar function from the connector (outlook) is searching ldap on uid, but using an email address as a value:
[06/Jul/2004:10:11:10 -0400] conn=8 op=42 msgId=43 - SRCH base="o=msgdemo.isdint egration.com,dc=msgdemo,dc=isdintegration,dc=com" scope=2 filter="(&(uid=[email protected])(!(icsStatus=deleted)))" attrs="cn"
[06/Jul/2004:10:11:10 -0400] conn=8 op=42 msgId=43 - RESULT err=0 tag=101 nentries=0 etime=0

Microsoft outlook connector error: no available message stores

Any assistance out there on the 2010 MS OFFICE PRO - - upgraded from 2003 and having difficulties sync-ing the device.
"Got a Microsoft Outlook Connector Error - - No Available Message Stores"
Read a few post(s) and it appears that 2010 Office Pro was not yet tested when during Beta period... Does anyone have any fix for this problem...
Thanks!
Norbert

Hi there,
There are lots and lots of threads in these forums of folks that are either 1) angry in that they thing RIM is going too slow or 2) truly trying to help each other out. The formal response is that 2010 is not yet supported by the RIM DTM software and no expectation of when that shall happen can be provided.
Good luck!
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Outlook Connector very slow on some machines

Hi,
I have installed outlook connector on 3 machines, and it's really slow on 2 of them. Identical hardware, identical Outlook version. Installed all updates from Microsoft...
Simple test:
Start outlook, wait a bit (so it's done loading and stuff), click on a shared folder with 50 mails.
On the fast one, this is practically instant, with the folder-contents showing up at once.
On the slow ones, this takes about 7 seconds from click to the folder-contents showing up. Also, it shows the "Synchronizing folder"-dialog (just shows the dialog for a couple seconds, then it vanishes and the folder-contents show up. No progress bar movement)
Outlook 2003 (11.8313.8221) SP3
Connector 7.3 update 1
Messaging server 7.3-11.01 64bit
If we set up outlook with an imap account instead of the connector on the slow machine, it's just as fast as the fast machine...

whaterverfdsa wrote:
Is the problem the system/install of OC or the profile/user. Try reinstalling OC on the "fast" system but use the profile/user of one of the "slow" systems.Have tried the other way around (tried with the "fast user" on the "slow machine" :o)... still slow..)In which case the problem is unlikely to be "server-side". You can also review the Outlook Connector debug logs to see if there is some indication of why the delay is occuring.
http://wikis.sun.com/display/CommSuite/Troubleshooting#Troubleshooting-Logging
I can't seem to get any IMAP telemetry logs from outlook connector....
I wasn't quite sure what was meant when the docs say create a directory imap/<userid>. What is the userid? So I tried some variations. This is for user in the default domain. Tried jdoe, [email protected] and an alias address (it was the mail-value in ldap). Nothing appeared when using the outlook connector, but when I added the account as an imap account in outlook, logs appeared in the jdoe-directory... Doesn't the outlook connector use imap???
Yes it does. Telemetry logs are only created for new connections after the telemetry directory for the user has been created. So you would need to restart Outlook to get the log files.
(btw: imap idle doesn't seem to work when using outlook connector, but works when using imap account...?)It definitely appears Outlook Connector does not make use of IMAP IDLE. A quick search didn't reveal any existing enhancement requests to have this functionality added.
Regards,
Shane.

Cannot connect to SMTP server using Outlook Connector

Hi All,
I am trying to connect outlook client to my oracle mail server in OCS. I have succefully installed the Outlook connector but when i try to connect it gives me the following error:
The SMTP server is unavailable.
When i click on retry it gives me the option to enter the Server name, i type the server name with fully qualified domain name. ( i can ping the server from the client pc from where i am trying to connect). But no luck at all.
However i am able to send receive e-mail from the wb client, no issues at all, which means my SMTP server is up and running. I have also verified that listener_es process is up and running.
Any suggestions or ideas would be highly appreciated.
Thanks,
Dipak.

Hi Naqi,
You are absolutely correct. I added the client in /etc/hosts file and it all worked well.
Not just connecting the client but also when i telnet on port 25 i dont get the spam error.
ALso, i have seen lots of your input on the forums and has been very helpfull.
Thankyou so much.
I will be attempting to migrate some of my users via export/import from .pst file. These users have about 9000 mails in their mail box. During the normal migration i had errors and couldnt migrate these users. Let me see how it goes now.
Regards,
Dipak

How to register the most current outlook connector

I found some previous post that were able to help me figure out how to remove the existing miscrosoft office conenctor, but the commands offered to register the current outlook connector went unrecognizable by my computer. Result being that there is not an outlook tab available when trying to set up synchronization.
I am using office 2007 if that helps and desktop manager 5.0
Thank you for any help
Solved!
Go to Solution.

So you have Outlook 2007 and Desktop Manager 5.0 and when you go into the sync options you don't see Outlook? Which choices do you have?
Take a look at this KB article to see if it helps - http://www.blackberry.com/btsc/KB02362
If someone has been helpful please consider giving them kudos by clicking the star to the left of their post.
Remember to resolve your thread by clicking Accepted Solution.

Calendar server and address book server login fails with outlook connector

Hi all,
I have installed Java Communication Suite 5 according to the doc http://blogs.sun.com/factotum/resource/comms5-install-linux.html.
When i deploy the connector i get the pop ups saying "Server:servername:3080
Error:service not available" also
"Server:servername:80/uwc"
Error:service not available"
asking to login to calendar server and address book server.Clicking "OK" allows install.
In outlook i can send and receive mails but not the meeting requests.It gives the error "login to calendar server" when i create a meeting request.
Please let me know what i have to do to get rid of the error.The username and passwd entered is correct.
Regards,
lmeenakshy

Hi,
When i deploy the connector i get the pop ups saying
"Server:servername:3080
Error:service not available" also Do you get exactly what you say above, or have you substituted in the real server name for "Server:servername:" above?
I would check through the outlook connector deployment configuration to verify that you have inserted valid information into all of the host & port fields - perhaps check the .ini file that is created to see if it has "Server" and "servername" listed.
"Server:servername:80/uwc"
Error:service not available"You are able to log into UWC via the web-interface and access your calendar/pab and edit/modify/delete calendar & addressbook entries right? The services are all up?
asking to login to calendar server and address book
server.Clicking "OK" allows install.The outlook connector deployment software gives you the option to increase the logging level, try that and see what the logs say - what was it trying to connect to/check which failed.
In outlook i can send and receive mails but not the
meeting requests.It gives the error "login to
calendar server" when i create a meeting request.
Please let me know what i have to do to get rid of
the error.The username and passwd entered is
correct.I suspect this is more of an underlying configuration issue that needs to be sorted out, once that happens you shouldn't have to keep logging in.
Regards,
Shane.

Outlook Connector w/Windows 7 64-bit

Does anybody know if the (Oracle) Outlook Connector 7.3 is compatible with Outlook running on Windows 64-bit?
I have a Windows 7 64-bit system and both the installer for Outlook Connector, as well as a resultant installer I've made using it, don't appear to work very well on 64-bit Windows systems.
I'm using the latest version in patch 139162-09, August 04 2010.
Struggling to understand how this could be the case given the increasing popularity of 64-bit Windows, but I thought I'd ask just in case it's not supported.
Many thanks

Hello,
Yes, it's working with office 2007 and the last OC release.
There is some troubles with office 2003.
Regards
Eric

Problem with sun outlook connector, Microsoft LDAP services

Dear All
I have big problem with sun outlook connector and I can find any way to fix the problem,
I am using sun java system connector deployment to create installation script for my clients.
in the tool I have specify the location of Microsoft LDAP services, I am using outlook 2003 and sun say this option is not needed for outlook 2003, if I try to create the script and run the script on target client I will receive below error,
I tried the office CD-ROM as path for LDAP services but the outlook connector says there is no LDAP services on the CD and I receive same error,
19:02:29 [5365] Outlook version is 11.0.5608.0.
19:02:29 [5376] Adding MAPI directory 'C:\Program Files\Common Files\System\MAPI\1033' to PATH.
19:02:29 [5475] TMP directory is 'C:\DOCUME~1\MMESKA~1\LOCALS~1\Temp'.
19:02:31 [5362] Checking Windows version.
19:02:31 [5363] Windows version is 5.1.
19:02:31 [5364] Checking Outlook version.
19:02:31 [5509] Checking default mail client.
19:02:31 [5508] Default mail client is 'Microsoft Outlook'.
19:02:31 [5178] Verifying that Outlook is not running.
19:02:31 [5179] Trying to login to shared session.
19:02:31 [5369] Installing Sun Java System MAPI Service Providers using 'C:\DOCUME~1\MMESKA~1\LOCALS~1\Temp\Sun Outlook Connector\sunone-mapi-services.msi'.
19:02:32 [5502] Upgrading the Sun Java System MAPI Service Providers.
19:02:40 [5370] Finished installing Sun Java System MAPI Service Providers.
19:02:40 [5366] Checking whether Sun Java System MAPI Service Providers are installed.
19:02:40 [5367] Sun Java System MAPI Service Providers are installed.
19:02:40 [5416] Checking whether Microsoft LDAP Directory MAPI Service Provider is installed.
19:02:40 [5418] The Microsoft LDAP Directory MAPI Service Provider is not installed:
19:02:40 File 'C:\Program Files\Common Files\System\MAPI\1033\EMABLT32.DLL' does not exist.
19:02:40 [5416] Checking whether Microsoft LDAP Directory MAPI Service Provider is installed.
19:02:40 [5418] The Microsoft LDAP Directory MAPI Service Provider is not installed:
19:02:40 File 'C:\Program Files\Common Files\System\MAPI\1033\EMABLT32.DLL' does not exist.
19:02:41 ERROR: Microsoft LDAP Directory MAPI Service Provider must first be installed.
Best regards
Mo

This is likely to depend on the version of the OC you have. The released one isn't supposed to work with Outlook 2003. Please contact Tech Support for the latest version and help.

Problem with Sun Outlook connector Microsoft LDAP Directory MAPI Service Pr

Dear All
I have big problem with sun outlook connector and I can find any way to fix the problem,
I am using sun java system connector deployment to create installation script for my clients.
in the tool I have specify the location of Microsoft LDAP services, I am using outlook 2003 and sun say this option is not needed for outlook 2003, if I try to create the script and run the script on target client I will receive below error,
I tried the office CD-ROM as path for LDAP services but the outlook connector says there is no LDAP services on the CD and I receive same error,
19:02:29 [5365] Outlook version is 11.0.5608.0.
19:02:29 [5376] Adding MAPI directory 'C:\Program Files\Common Files\System\MAPI\1033' to PATH.
19:02:29 [5475] TMP directory is 'C:\DOCUME~1\MMESKA~1\LOCALS~1\Temp'.
19:02:31 [5362] Checking Windows version.
19:02:31 [5363] Windows version is 5.1.
19:02:31 [5364] Checking Outlook version.
19:02:31 [5509] Checking default mail client.
19:02:31 [5508] Default mail client is 'Microsoft Outlook'.
19:02:31 [5178] Verifying that Outlook is not running.
19:02:31 [5179] Trying to login to shared session.
19:02:31 [5369] Installing Sun Java System MAPI Service Providers using 'C:\DOCUME~1\MMESKA~1\LOCALS~1\Temp\Sun Outlook Connector\sunone-mapi-services.msi'.
19:02:32 [5502] Upgrading the Sun Java System MAPI Service Providers.
19:02:40 [5370] Finished installing Sun Java System MAPI Service Providers.
19:02:40 [5366] Checking whether Sun Java System MAPI Service Providers are installed.
19:02:40 [5367] Sun Java System MAPI Service Providers are installed.
19:02:40 [5416] Checking whether Microsoft LDAP Directory MAPI Service Provider is installed.
19:02:40 [5418] The Microsoft LDAP Directory MAPI Service Provider is not installed:
19:02:40 File 'C:\Program Files\Common Files\System\MAPI\1033\EMABLT32.DLL' does not exist.
19:02:40 [5416] Checking whether Microsoft LDAP Directory MAPI Service Provider is installed.
19:02:40 [5418] The Microsoft LDAP Directory MAPI Service Provider is not installed:
19:02:40 File 'C:\Program Files\Common Files\System\MAPI\1033\EMABLT32.DLL' does not exist.
19:02:41 ERROR: Microsoft LDAP Directory MAPI Service Provider must first be installed.
Best regards
Mo

Hi,
Have a look at:
http://forum.java.sun.com/thread.jspa?messageID=9320116
Directions on the installation/configuration and requirements of the outlook connector (for 2005Q4 since you haven't told us what version of the comm suite you are using) are available at docs.sun.com e.g.
http://docs.sun.com/app/docs/prod/2783#hic
Outlook connector requires that you have UWC (a.k.a communication express) installed and configured, which has it's own requirements. UWC provides the single web-interface to mail & calendar & address-book. Outlook uses the address-book functionality via UWC, IMAP and SMTP for messaging/email, plus WCAP for calendar.
Regards,
Shane.

Bug in Oracle Outlook Connector 10,1,1,0,2 (1431) and Oracle Forms 6i Rel 2

Hello,
I installed Oracle Outlook Connector. 10,1,1,0,2 (1431)
We are using Oracle Collaboration Suite on a 10g database.
On the Desktop.
I am using.
a) MS/OFFICE Outlook 2003.
b) Oracle Forms and Reports 6i Release 2.
c) Oracle instance client 10.1
d) Windows XP HOME SP2.
What happens?
1) Oracle Run Time Forms 6i and Oracle/MS Outlook 2003 run fine(Work) when I run them ONE AT A TIME!
2) When I run them together(At the same time) I receive this error message. FRM-40735 ORA-06508.
I have narrowed it down to an Oracle Connector 10g problem.
How did I do that?
In XP Home you can create multi-user accounts.
I created a new user account this time I connected to Microsoft Exchange Server 2000.
Results. Oracle runtime 6i works at the same time as MS Outlook 2003.
I am able to use both Programs at the same time. Without any error messages.
Next Step.
I created a new user account and this time I used an Oracle Connector 10.1g for MS Outlook 2003.
Results: Same error message as before. Ran the application(s) at the same time. FRM-40735 and ORA-06508
Please help with any ideas.
Thank you
Dennis

The product managers look through the forum threads periodically. Some more regularly than others. Since I only look at the forum about once a week, I'm probably the least regular of the PMs. Development also scans the forum, but less regularly.
If you have urgent issues that requires action/response from Oracle, it is better to open an SR with Oracle Support.
Hope that helps,
--Marc

Outlook Connector - Unable to view messages in IMAP folders

Hi,
I am trying to get the outlook connector (version 7.2.310.1) and it is fine for collecting mail, calenders etc.
The problem I am having is with IMAP folders.
I have a message rule set up through the webmail view that moves mail with [-SPAM-] in the subject (picked up by our edge filters) into the Junk Email folder. This rule works fine, I can view the messages in there through webamil, if i log in over IMAP using thunderbird or whatever I can see the messages...
The problem is that through the outlook connector, there are no messages in there. The folder exists, I can copy messages in there using outlook and they are visible, but all the mail that is there already is effectively invisible?
Any ideas or have I just missed something?
Josh

Hi,
I have a message rule set up through the webmail view
that moves mail with [-SPAM-] in the subject (picked
up by our edge filters) into the Junk Email
folder. This rule works fine, I can view the
messages in there through webamil, if i log in over
IMAP using thunderbird or whatever I can see the
messages...
The problem is that through the outlook connector,
there are no messages in there. The folder exists, I
can copy messages in there using outlook and they are
visible, but all the mail that is there already is
effectively invisible?Are the messages you copy via Outlook visible via IMAP (Thunderbird) or webmail?
Have you tried re-syncing the folder, to do this:
1. Within Outlook, right-click on the folder
2. Select "Properties"
3. Click on the "Advanced" tab
4. Click on "Empty and resync" button.
Regards,
Shane.

Cannot view SharePoint Online documents through CRM Online Outlook Connector - iframe error

We are integrating CRM 2013 Online with SharePoint 2013 Online. We have installed the CRM List Component solution. We have also modified the SharePoint master page to permit display of SharePoint content in iframes. We can view SharePoint documents within
CRM using Internet Explorer after setting the Documents link for an opportunity to point to a document set in SharePoint. However we cannot view documents through the CRM Outlook Connector. We receive the error that "This content cannot be displayed in
a frame".
We have tried adding *.sharepoint.com, *.dynamics.com, and *.microsoftonline.com to IE's Trusted Zone with no effect.
The application launched by the Outlook Connector is called Microsoft.Crm.Application.Outlook.WebFormsHost and it's my understanding that it uses the IE engine to render online content.
Is there anyway to view SharePoint content embdedded in CRM via an iframe with the Outlook Connector?

I have the same problem here.
The integration works fine outside of Outlook, but if, for example, an account is opened within CRM for Outlook the error occurs.
- No masterpage modification
- Some security setting in IE 11 (perhaps IE 11 is the problem)
- Installed the solution in the used site collection
- Configured CRM settings
Dirk

Outlook connector - sending mail to alias'es doesn't work ...

Hi,
We are using JES5 with the latest outlook connector (7.2.402.1)
The user accounts have mailalternateaddress entries that consist of their initials. ([email protected])
the uid is the same as their initials (ie uid=hda)
the main 'mail' attribute is made of firstname.lastname, ie '[email protected]'
In the UWC we are able to type 'hda' in the to: field or 'heidi.alloos', when we click 'send' the @domain.com is added and both mails arrive.
In the outlook connector, I need the same feature but there, i am only able to use heidi.alloos<enter>
When I try to type 'hda' , outlook says 'microsoft office outlook does not recognize 'hda', probably because this entry is - by default - nowheree to be found in the global address list
Is there a way to obtain the same result in outlook, possibly by tweaking some of the entries in the LDAP tab in the outlook connector deployment tool ? When I go to the addressbook in outlook, and perform a find based on the alias field, it does find the user, so somehow outlook should be able to find it rightaway, yes ?
kind regards,
Tom.

Hi,
tom_absi wrote:
I've found it:
in deployment tool, change name resolution filter to:
(&(mail=*)(|(mail=%s*)(mailalternateaddress=%s*)(|(cn=%s*)(|(sn=%s*)(givenName=%s*)))))Thanks for posting this update. I take it that you got the answer you were after in the [email protected] mailing list?
i.e. http://docs.sun.com/app/docs/doc/819-4410/gamwu?l=en&a=view
Regards,
Shane.

Outlook Connector troubleshooting

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