Outlook/Exchange - Free/Busy time is not available while scheduling

This is very similar to another earlier question "Outlook/Exchange Out-of-office unavailable" [http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-exchange-out-of-office-unavailable/006462a8-a693-4389-b07c-6d9a27576449]:
I do not see free/busy time for scheduling, and is unable to setup Out-of-Office Auto-Reply, while I oculd see others calendar content in the Calendar view.
In theory, these problems should be already fixed by KB2850061 but I do have newer Russian Office for home and business 2013 (version 15.0.4675.1003) and those problems are still here, while KB #2850061 seems to be inapplicable.
What is the newer KB fix which is replacing 2850061 which would be working for my verison?

Hi Timur,
According to your description, I know that the OOF cannot be setup and cannot see Free/Busy information in Outlook 2013.
How is the impact, only one user or all users have this issue on Outlook client? How about in OWA?
As Martin mentioned, both of F/B and OOF are related to EWS. If you have the same issue on OWA, I'm afraid this issue related to Exchange Server side. Please try to verify the EWS setting. Also try to re-build EWS Virtural Directory for testing.
If this issue only occur on Outlook client, I suggest run Outlook under safe mode or re-create profile. I also suggest ask Outlook Forum for help, so that you can get more professional suggestions.
Thanks
Mavis Huang
TechNet Community Support

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Hi Brian,
I think the root cause is that the external URL was not on the E2K7 CAS servers for EWS.
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Outlook 2013 Free/Busy can not retrieve information

Currently have a problem with Outlook 2013 Free/Busy can not retrieve information.
All windows updates are installed.
Exchange 2007 is being used.
Problem started last week.
Already Tried without any progress:
1) Recreated profile (Fixed the issue for 1 week)
2) Cleanfreebusy ( No longer works for outlook 2013)
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Hi
As per the information and details provided by you, Outlook 2013 free/busy cannot retrieve information, please follow these steps: -
The user has never logged in
Before any free/busy information is available, the user must have at least a calendar. A calendar will not be created until a user logs into their account.
The option to publish at some location has been enabled in Calendar options
In all Outlook versions, the option to publish free/busy information must be unchecked. By default, this option is already unchecked.
This option is located under
Tools > Options > Preferences > Calendar Options > Free/busy Options.
Outlook is using cached browser information
Outlook Free/busy user HTTP, and therefore borrows information cached by Internet Explorer. It is required to clear the offline cache. This is located under
Tools > Internet Options > General. In the “Temporary Internet Files” section, choose the
“ Delete files” button.
Internet Explorer settings is not correct
AN Internet Explorer setting may prevent the .ics file from downloading via HTTPS. In Internet Exporer on the Outlook computer, go to
Tools > Internet Options > Advanced. In the Security section, the checkbox for “Do not save encrypted pages to disk” should be unchecked.
I hope this information will be helpful for you.
Thanks and regards
Shweta@G

Why are my meeting details visibile to everyone even though I am only showing read Free/Busy time?

Super frustrating that everyone can see the details of my calendar. My permissions are set on default to Permission Level "Free/Busy time and read to Free/Busy time. I dont understand what is happening.

Hi,
If you have granted some users specific permissions to your calendar, they may be able to see the calendar details according to their permissions.
For other users, their permission is Default: in your scenario it's "Free/Busy time", which means they can only see when you are free and busy, but can't see the event details. If these users still can see the event details, we may suspect
the permission displayed in your Outlook is incorrect, please create a new Outlook profile to setup the account, check if the permission displays differently.
Or we can check the actual permission on the Exchange level. If you need help with this, I suggest you ask in the Exchange forum:
https://social.technet.microsoft.com/Forums/office/en-US/home?category=exchangeserver
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TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

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Outlook 2013 - Calendar issues: Suggestions cannot be provided because free/busy data could not be retrieved

I noticed recently that I cannot see anymore free/busy information for my own organization colleagues.
I'm using Outlook 2013 (latest updates) upon Exchange 2010 (SP ?).
The suggestion DO work on my account using OWA.
Other users w/Outlook 2010 have no problems.
I tried to run "outlook /cleanfreebusy" but that switch isn't supported anymore in outlook 2013.
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Hi,
I didn't say two but three places.
Actually, my wording is a bit confusing. In terms of where you go to remove them, it is indeed "Program and features" and "see installed updates". Now within there, I had the KB listed several times (3) under different products (like "Microsoft Outlook 2013"
and "Microsoft Office Professional Plus 2013") and I had to uninstall the KB from all three entries.
Note that, as per Robert Sparnaaij (http://www.howto-outlook.com, http://www.msoutlook.info)
: "I’m aware of the issues but they are not as black and white as the article(s) suggest(s) and not that widespread either to do a general recommendation to uninstall
a security update. In case of the IMAP issues, they are actually wrong.", and "It was said to
be fixed with Path Tuesday for December (December 10) but unfortunately somehow the Outlook 2013 update missed the cut. It got published on December 13 after all but only was approved a little over 24 hours ago as KB2850061. However, at the moment, only the
downloads are available but not yet the KB article nor are they currently being offered via Microsoft Update so unfortunately, the issue will drag on a bit longer. I’ve just published an article about it here:
http://www.howto-outlook.com/news/update-2013-12-ol2013.htm".
Lastly, "The KB article of the November update confirms that it fixes the Autodiscover connectivity issues with Exchange 2007:
If you are using Outlook to connect to a Microsoft Exchange Server 2007 mailbox:
You receive an error message that resembles either of the following when you try to configure Automatic Replies (Out of Office): Your automatic reply settings cannot be
displayed because the server is currently unavailable. Try again later.
You cannot retrieve Free/Busy data for calendar scheduling.
Add-ins that use the Account.SmtpAddress property no longer work.
These features rely on an underlying
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Outlook 2003 Free/Busy only shows 2 months for users on Exchange 2010

Hi,
We are moving to Exchange 2010 from Exchange 2003 and have noticed that users who have been created on or migrated to Exchange 2010 who also use Outlook 2003 can only see 2 months worth of free busy information.
After doing some testing this is only an issue if the user who is looking at the free busy is located on Exchange 2010 and they are using Outlook 2003. It doesn't matter if the mailboxes they are looking at are on Exchange 2003 or Exchange 2010.
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