Outlook express help file tells me to down load "mk:@MSITStore:C:\WINDOWS\help\mscoe.c..." it says that type is Firefox Document; is this a safe item of soft ware to down load. There is a similar statement from internet explorer help file.

My outlook express will not allow me to print the email message it only prints the email headings. When I tried the help file of oe it tells me to download file named 'cool_mail. htm', type 'Firefox Document, 17.8KB', from 'mk:@MSITStore:C:\WINDOWS\help\msoe.c...'. A similar sort of message appears if I click on the help file of Windows Internet Exlorer. Are these genuine useful files or scams to be avoided?

Hi Mac Attack,
My computer will not disconnect from the internet.  It seems to find a clone router and continues even when I shut down and unplug my my own home iy
Your main question was 'chopped' in the title. Please reply in the body of a reply box with the full question and anything you have tried. And no, the long report was not helpful .
If the same website is opening each time you launch a browser (Safari?) hold down the shift key as you launch to prevent previous pages from opening.
Have a look at your settings in Safari > Preferences. Especially General and Privacy.
Reset Safari to remove cookies and other stored data.
System Preferences > General
Have a look at your settings in System Preferences >  Security & Privacy.
Call back with more questions.
Regards,
Ian

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