Outlook 2013, Exchange 2010 error with Rules and Alerts

Hello,
I was recently informed by a user that when they open Outlook 2013 and click Manage Rules and Alerts, they get the following message:
By the way, NO Microsoft, this information is not helpful. Anyways, I found that the same problem is happening in my Outlook as well. I do not believe it is happening to all users' accounts, and I am able to set up Rules within Outlook Web Access,
so it seems to be some local setting. I found a lot of forums suggest running the Outlook /cleanrules switch, and this did not fix the problem. Other suggestions are to delete the profile on the computer and/or uninstall outlook and reinstall it.
I don't like these solutions, as they don't point to the true source of the problem and do nothing to help avoid this problem in the future. Has anybody else had this problem and been able to fix it? We are running Exchange 2010 in our environment,
although not sure if that makes a difference or not. Any answers that do not suggest the things I have already mentioned would be greatly appreciated!

Hi,
For this issue, I recommend you ask in Office forum which is staffed by more experts specializing in this kind of problems. You might get better help there.
http://social.technet.microsoft.com/Forums/office/en-us/home?forum=outlook
Thanks for your understanding.
Best regards,
Belinda Ma
TechNet Community Support

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Hi,
I suggest to repair .ost file to check this issue by the following steps:
Exit Outlook.
In Control Panel, click or double-click Mail.
In the Mail Setup dialog box, click E-mail Accounts.
Click the Data Files tab, select the Exchange account, and then click
Open File Location. A file explorer window opens to the location of the data file for the Exchange account. The
Account Settings and Mail Setup dialog boxes will remain open, behind the file explorer window.
Close the Account Settings and the Mail Setup dialog boxes, then return to the file explorer window.
Important: be sure to close these two dialog boxes before you delete the file. If they aren't closed, Windows may display an error message about a conflict.
In the file explorer window, right-click the Exchange data file and then click
Delete. The next time you start Outlook, a new .ost file is created for the account.
Best Regards.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Lynn-Li
TechNet Community Support

Outlook 2013 / Exchange 2010 constantly prompting for password

I as well as many users keep getting prompted for User/pass in outlook. This usually happens when I go from LAN to WIFI or from office to home. For example, If I close my laptop (not shut down) and head home then log back in and connect to my
VPN I usually get prompted for my user/pass for outlook. I type the correct user/pass but it does not accept and immeadiatly prompts for me to re enter. If I close down Outlook and re open the issue is fixed however this is not fixing this issue
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Any suggestions?
Thank you

I as well as many users keep getting prompted for User/pass in outlook. This usually happens when I go from LAN to WIFI or from office to home. For example, If I close my laptop (not shut down) and head home then log back in and connect to my
VPN I usually get prompted for my user/pass for outlook. I type the correct user/pass but it does not accept and immeadiatly prompts for me to re enter. If I close down Outlook and re open the issue is fixed however this is not fixing this issue
and the owner of the company is receiving this error as well. I would like to find a solution so that either it does not prompt and automatically updates once it is reconnected with the network via VPN.
Any suggestions?
Thank you
Outlook is simply not good at that with the existing protocols in Exchange 2010. Exchange 2013 uses MAPI over HTTP which may make that experience better.
Switching networks with Outlook open is typically not a good user experience.
Twitter!: Please Note: My Posts are provided “AS IS” without warranty of any kind, either expressed or implied.

Outlook 2013/Exchange 2010 Free/Busy access issues.

Good Day Everyone,
I am running a Win 2008 R2 environment with Win7 users, using Exchange 2010 and Outlook 2013. Last week my users started experiencing issues with being able to view Free/Busy in the Calendar for any other user. I have checked past issues with this with patches
KB 2837618 and KB 2837643. Neither patch is showing as installed and I have tried a nummber of the suggested fixes offered for that issue to no avail. OWA seems to be working just fine.
Our Outlook version is: 15.0.4605.1003
I need a fix for Outlook users and since I havve 140 users, individual fixes are a not realistic option.
Any assistance would be greatly appreciated.

Hi,
Please test if Out of Office feature works well in Outlook. If Out of Office doesn't work either, it should be Autodiscover related.
Once Autodiscover has not been configured properly, the Free/Busy information may not display correctly. If you are also seeing issues with Out of Office assistant, we may assume that you haven’t correctly setup Autodiscover, since these two symtoms are
common when Autodiscover is not configured correctly.
To verify that, please test Outlook Autodiscover Connectivity:
http://technet.microsoft.com/en-us/library/bb123573.aspx
We can also learn Configure Exchange Services for the Autodiscover Service from:
http://technet.microsoft.com/en-us/library/bb201695.aspx
Regards,
Melon Chen
TechNet Community Support

Outlook 2013 / Exchange 2010 Calendar Invitations blank on recipient side

We have Exchange 2010 and Outlook 2013 for our clients. When our users send calendar invitations to external recipients, some of the recipients are receiving regular emails just containing the notes field and subject. Specifically, when we email
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How is everything so far?
Melon Chen
Forum
Support
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back and mark the replies as answers if they help and unmark them if they provide no help.
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Surface + Outlook 2013 + Exchange 2010 + VPN Problem

Ok so the Surface with Outlook 2013 works fine with our Exchange setup when the machine is attached to the network directly. Once it is on an external network and attached via a VPN connection it ceases to operate, and attempting to run Outlook simply results
in a box asking for credentials, which even when typed in correctly are not accepted.
We use many other laptops that are running Windows 7, and a couple that are running Windows 8.1 in the exact same manner, and they operate without issue.
Any ideas?

Hi,
May I first know your Surface version?
If you are not using Surface RT, I suggest you try this:
In Outlook, go to FILE -> Account Settings -> Account Settings -> Double click on the account name -> More Settings -> Connection -> Exchange Proxy Settings -> We can find under "Proxy authentication settings", there are "Basic
Authentication", "NTLM Authentication" and "Negotiate Authentication", I suggest you try "Basic Authentication", then click "OK". Other two authentications can also be tried if the "Basic Authentication"
doesn't work.
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Melon Chen
TechNet Community Support
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programs.

RULES and ALERTS in Workflows

Hi Experts,
Can anybosy help me with Rules and Alerts in Workflows. I have searched the FORUM but nothing I got that is related to RULES.
Anybody has any material that could prove helpful for me.
With Best Regards,
Kanika

Hi Kanika,
Hope the following link be useful to you regarding RULES in Workflows.
https://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/70c6c6e7-3ede-2a10-deb8-8da2071fbaf0
Thanks
Nitesh

The Microsoft Exchange Administrator has made a change that requires you quit and restart Outlook in Exchange 2010.

Hi,
We have 2 Exchange 2010 servers with multiple roles installed ,also we have setup cas array on the same with help of Kemp load balancer. Both have 1 public folder on each node.
There are few accounts(including mine) those are recently migrated from Exchange 2003 to Exchange 2010 and they are getting intermittantly an error pop "The Microsoft Exchange administrator has made a change that requires you quit and restart
Outlook"
this generally happens when i switch the network for my laptop but not every time 2-3 times in a week.
i already gone through this link but didn't get any solution. Any help is appreciated.
http://blogs.technet.com/b/aljackie/archive/2013/11/14/outlook-rpc-end-point-and-pf-the-microsoft-exchange-administrator-has-made-a-change-that-requires-you-quit-and-restart-outlook.aspx
Amit Rawat | MCITP - Exchange 2007/2010| CCNA |MCSE- 2003| Lync 2010|http://blog.amitrawat.net

Hi,
I recommend you check if any Public Folder on one member of a CAS array.
If yes, it will cause the issue.
I had encountered a similar issue.
The Problem exists when an Outlook client connects into a CAS array initial if
it connects to the CAS array member that contains the PF role, then Outlook
Converges all connections and displays both the Public and Private logons as one
single conneciton to Mail.company.com (the CAS array name) When the Clients IP
address changes, and it Re-connects, if it gets connected to a CAS array member
that does not have the PF server, then we get an ECwrong server Response from
Exchange, Outlook in it's reconnect logic Cannot follow the Redirection Result
that contains the correct PF server name, and displays the Error "the Admin has
made a change that requires you restart Outlook"
Finally, move PF to separate server as a workaround.
Hope this helps!
Thanks.
Niko Cheng
TechNet Community Support
Thanks !
As i started this question saying i have already read these things . If this is the case i am wonder why microsoft didn't release a technet article where it must discussed about CAS array and Public folder confliction.
However, you said
"if it gets connected to a CAS array member
that does not have the PF server, then we get an ECwrong server Response from Exchange, "
I do have PF on both node then why this pop up.. i do understand if only one node has PF and new connection intiated by outlook connecting to other node which doesn't have PF then it will redirect to the node having PF and while doing so there is
the message.
FYI..
I hve two node server having CAS array and DAG configured on it. keep one thing in mind i am using kemp load balancer for CAS array.
I will appreciate all your help if you elaborate in depth.
Amit Rawat | MCITP - Exchange 2007/2010| CCNA |MCSE- 2003| Lync 2010|http://blog.amitrawat.net

Exchange 2010 server with 2 DAG servers - DAG1 and DAG2 - backup with 2 DPM servers one for each DAG server

Hello,
Please advice, i have an Exchange 2010 server with 2 DAG servers - DAG1 and DAG2 - backup with 2 DPM servers, one for DAG1 and one for DAG2 is it possible ?

Hi,
I confirmed with Exchange support team that DAGs could be backed up separately.
Meanwhile backup database is important if you need to recover both Exchange server settings and database. See:
Recover a database availability group member server
http://technet.microsoft.com/en-us/library/dd638206.aspx
Please remember to mark the replies as answers if they help and un-mark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Exchange 2010 Activesync with the Windows 8.1 mail app limited to 10 MB attachments?

We have a few executives that want to use the mail app on their 8.1 tablets to access our Exchange 2010 SP3 Ru7 servers via Activesync. They get connected and can sync mail, but when they
try to download attachments that are larger than 10 MB, they get an error (Sorry I don't have the exact wording) the error doesn't say anything about attachment size limit, but it works if the attachment is 9.5 MB and they get the error as soon
as the attachment is greater than 10 MB.<o:p></o:p>
I tested the app with the same attachments greater than 10 MB with an Outlook.com account and it works ok on the Windows 8.1 tablet.<o:p></o:p>
I also tested using an IPad against the Exchange servers and I can download attachments greater than 10 MB just fine.<o:p></o:p>
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<o:p></o:p>

ActiveSync is limited in the same manner that OWA and web services are. See the following page to see how to increase this limit:
http://technet.microsoft.com/en-us/library/aa996835(v=exchg.141).aspx

Outlook 2007 Rules and Alerts won't open

User complained of receiving duplicate emails after adjusting rules. I chose to open "Rules and Alerts" from Tools on the tool bar. When opening "Rules and Alerts" a box flashes on the screen and I am unable to view any of the Rules.
I am able to create a new profile and then open the rules. I attempted the outlook /cleanrules command, I was still unable open rules. (It is a Windows 7 OS). Any ideas, if I need to use a new profile what is the best way to move all of the
other outlook info without moving the problem?

I am not sure if this issue is has been resolved but here is the fix. I have been having the same problems for a couple months now until today when I decided to fix it.
When you mentioned OWA that got me thinking because outlook rules are workstation standalone (it will apply if the system and outlook is running) the issue is with OWA. If you have ever modify your rules in OWA you will have the problem.
FIX:
Log onto OWA and go to the options settings.
Go to Rules and try deleting a rule. It should say something like several rules error or something.
LEAVE OWA running and open Outlook.EXE (pretty much just open outlook), preferably, on the computer you set the rules in the first place if you still have it. If not, it is ok.
On your Desktop Outlook, click on Rules and your pop-up should remain up. Delete the olds rules, yes, all of it.
Refresh OWA to make sure all rules have been deleted. If they have, great. If not, repeat the steps again - Log out of OWA, close outlook and open it back up. Now you can create new rules.
OWA Should have no more rules. In the future, make sure you don't make any changes to existing rules in OWA

Outlook 2013 slow to start with Outlook 365 on Windows 7

Hi,
I get to work, start up my PC. It's windows 7.
The first thing I do is kick off Outlook 2013 which piggy backs off office 365.
It takes a minute for the splash screen to appear, another minute of watch dots fly across the splash page then a minute while add-ins get applied.
Why does it take so long for the first two phases to complete?
What add ins do I actually need? I've disabled those I think surplus to requirements, but in reality if Outlook 2013/0ffice 365 need them why do they need to be added in at all?
Thanks.
K
Note: this post was originally at
http://answers.microsoft.com/en-us/office/forum/office_2013_release-outlook/outlook-2013-slow-to-start-with-outlook-365/45b18f1c-5c70-4d69-aea7-4562efbe147f?rtAction=1392808530575
but I have since been advised to post it here to.

Hi,
According to your description, outlook 2013 connects to Exchange online server very slowly.
If yes, we can try the following methods to narrow down the cause of the slow performance:
1. Try start your Outlook in safe mode, and check the launch speed;
2. Check if you have enabled Cache Exchange Mode, if no, enable it and try start Outlook, and check the launch speed;
3. Create a new profile with no email account, try start Outlook, and check the launch speed;
4. Create a new Profile with the other email account, try start Outlook, and check the launch speed;
Since the issue is related to Exchange online, I recommend you ask for help on our Exchange online forum:
http://social.technet.microsoft.com/Forums/msonline/en-US/home?forum=onlineservicesexchange
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If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support

Exchange 2010 3 node DAG and split datacenters

Hi all,
I have a Exchange 2010 setup with 3 DAG nodes, 2 servers in Primary site & one in DR site, 2 active directory Sites, one domain controller per site. All roles on each server.
Each server has a single NIC, with the following configs:
Primary Site:
MBX1 IP = 192.168.1.11 - Network Name MAPI-Primary
MBX2 IP = 192.168.1.12 - Network Name MAPI-Primary
Cluster IP = 192.168.1.10
DR Site:
DRMBX1 IP = 192.168.100.11 - Network Name MAPI-DR
Cluster IP = 192.168.100.10
Dag name = DAG1
Under the DAG Networks, I see 3 Networks
DAG1_MAP1-Primary with the 192.168.1.0/24 subnet and the 2 MBX Network IP's in it.
DAG1_MAP1-DR with the 192.168.100.0/24 subnet and the 1 DR MBX Network IP in it.
and one called DAG1_Replication, which has a 10.1.1.0/24 subnet and NO NIC's in it. I think this was an original replication subnet used when there was only 2 nodes in the DAG and a cross over cable was used.
Can I delete the DAG_Replication network from the config?
Should I consolidate the 2 DAG1_MAPI-Primary and DAG1-MAPI-DR networks under one simply called DAG1-MAPI?
Secondly,
When I look at cluster manager on each of the 2 Nodes MBX1/2, I can see the 3 Nodes. Trying to run cluster manager on the DR node, and I can't connect to the DAG1 cluster, get an error saying not ready. Am I right in thinking this should not be
happening? I have a managed firewall, but don't have access too logs, any idea what ports could be dropped from DRMBX1?
Finally,
Cluster manager on the 2 working nodes shows an error:
Cluster Network Name is not online, and the Cluster Core resources panel shows cluster name DAG1 Offline, with ONLY 1 IP address, the DAG VIP (192.168.1.10) being online. Should I see the other 192.168.100.10 DAG VIP as well? Is this also a manifestation
of the firewall?
I have inherited this config, so I am not fully sure what a correct working condition should report look like. Any help on a clearer understanding would be greatly appreciated.
Thanks in advance !!

In answer to your first question, yes, if no server is listed with an IP address in that replication network, you can delete it without affecting the DAG operations.
As for your second question, if your servers are in different subnets, you need at least two networks defined in your DAG. And since your servers are in different Windows sites, I have to assume they are in different subnets. I believe that if
you check them in the EMC, you will only see IP addresses for the local servers in each network. So no consolidation is possible.
On your question about Cluster Manager, don't do anything in Cluster Manager - my personal experience has been that the Exchange toolset is sufficient for all management tasks related to an Exchange DAG. What are you trying to determine? Also,
Microsoft doesn't support a DAG installed across a firewall - either you open all ports between these servers (and all domain controllers in your forest), or you will have an unsupported configuration.
For your final question, I assume DAG1 is your DAG's network name, and those two IPs are the ones for the two datacenters. If this is the case, only one IP address will be active at a time.

Macbook Pro 10.7 Outlook 2011 Exchange 2010 sync

Macbook Pro 10.7 Outlook 2011 Exchange 2010 sync
Asked by: tppltd
I have a customer that uses our hosted solution Server 2008 Exchange 2010 for email access and web dav file share. They have 8 Macbooks connected to the system and they all use Outlook 2011. One user has an issue where he's reading and deleting emails within Outlook on his mac but it isnt updating Exchange which in turn means his iphone isnt clearing down the read and deleted emails. If i log on to the owa mailbox i can see that the emails havent been read or deleted. We have this issue for one user with the newest MacBook. It first occurred 4 months ago and i ended up removing the account and resyncing the whole lot which took a few hours due to the size of the mailbox. I've right clicked the folders and told it to resync but it remains the same. Does anyone have any help they can provide please? thanks
The user doesnt want to rebuild the outlook account. Am i missing somthing obvious

I suggest you post your question on Microsoft's own forums for their Mac software as it's their stuff you have questions about:
http://answers.microsoft.com/en-us/mac

Calendar entries made on my Windows 7 desktop in Outlook 2013 do not synch with my iphone

calendar entries made on my Windows 7 desktop in Outlook 2013 do not synch with my iphone
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I have setup and icloud account.

Hello bobeyay,
Thanks for using Apple Support Communities.
Please follow the steps in the article linked to below to troubleshoot this issue of your iOS devices not being recognized by iTunes.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Take care,
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Outlook 2013, Exchange 2010 error with Rules and Alerts

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