Overall poor initial experience from Baltimore, MD

Hey.
I'm a college student and I just moved into my apt for the year. About two weeks ago, I signed up for Verizon High Speed DSL. The first issue happened with the shipment of the free modem that was included for registering online.
When I registred, I included my apartment number and confirmed it a few times.
Verizon didn't include my apartment number for UPS on the package. UPS couldn't deliver the package without this information, and the package ended up being held for pickup 40 miles away. I have no car and no time to go pick it up, so I called verizon to reship the package.
They agree, but I have noticed that the first package had a weight of 1.7 pounds and the package I recieved weighed 1.4 pounds... who knows what I missed out on because of Verizon's error? A better router? Anyone know?I will update when I check the model number on the router I DID receive.
So, my intial service ready date for over a week was set up as September 19th. I managed to get my modem and was all set up on Friday. There was a delay and my 'new' service ready date was today, the 21st.
Still nothing. I did, however, get a call from a verizon technician saying he would need to get in my apartment today to 'check the lines to the apartment'.
All good, except it was 9am and I had already gone to school.
I'm taking a day off work tomorrow to wait for a tech to come. If my service isn't up tomorrow I'm not using verizon again, for anything.

So, my connection was fine up until this past Friday.
I called because I had a very poor connection. My internet went out saturday. I was told I would be udpated on the sitaution today by phone or by SMS text. It's 3:05 pm, and nothing yet.
In addition to being charged 5 dollars for service that I did not have (because of the error in the service ready date), I now have no internet for 3 days within the first month of service.
If Veirzon doesn't contact me today about what's going on, I am cancelling my service and investigating alternatives. It's just not worth it anymore.

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Guideline Performance Initial Download from SAP for Utility into SAP CRM

Hello,
Please find below a link (valid for 10 weeks) to the document Guideline Performance Initial Download from SAP for Utilities into SAP CRM. The document is also published in the SAP Service Market Place at http://service.sap.com/utilities. Then choose Technical Information Center - Migration.
The purpose of the document is to give guidelines as well as to share experience for an efficient and high performance execution of an initial download from an SAP for Utilities system to an SAP CRM system, such as:
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- Avoid unnecessary business data being downloaded
- Monitoring of the initial download and taking corrective actions in case of problems
- Handle errors occurring during the initial download of business objects
- Minimize performance bottlenecks
The document explains the setup and configuration of the SAP for Utilities and SAP CRM systems only if necessary for the understanding of the solution of a described performance problem. This document does not cover the performance optimization of the delta down- and upload and the synchronization download.
The document has the following structure:
Chapter 1 describes the basics of an initial download
Chapter 2 describes how to plan and execute tests to achieve an acceptable performance
Chapter 3 describes the most important technical activities to prepare the involved systems
Chapter 4 describes the most important functional activities to prepare the involved system
Chapter 5 describes how to perform an initial download
Chapter 6 describes measures to improve the performance of an initial download
Chapter 7 provides a list of important repository tables
Chapter 8 contains a list of important SAP Notes related to initial download
I'd highly appreciate your valuable feedback on this document.
Kind regards,
Fritz
Edited by: William Eastman on Feb 17, 2011 2:34 PM

Hi Fritz,
sorry for the late late reply but I didn't notice your answer.
Here are my answers:
(1) I monitored the behaviour on the CRM system, CRM 7.0, SP5
(2) The change should be implemented in the CRM system
(3) Deactivate buffering for scenarios marketing, sale and service via SM30 and table T770MATTR.
By doing this the initial load of 3.2 million business agreements took around 2 hours, with activated scenario buffering I was at least ten times slower.
After the initial load you have to activate the buffering again.
Interesting to know would be why the scenario buffering only affects the initial load of business agreements and no other object. As far as I know the scenario buffering is relevant for the organizational management.
Regards
Alexander

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HT1040 trying to make an ibook and have 800 photos, want format of 8 photos/page, but default is not that- "create" the initial book from iphoto "album" it loads less than 800 pics and then when i change layout i have blanks.

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Photos are added to book in chronological order. So if you want to add them to a book in the order you have placed them manually in an album do the following:
1 - select all the photos in the album.
2 - use the Photos ➙ Batch Change ➙ Date menu option as shown here. Select any date and add 1 minute between photos.
3 - select just one photo from the album and create a book from it.
4 - in the book click on the Options button ➙ Book Settings button and make sure the checkbox for Auto-layout pages is unchecked.
5 - drag the album with your book photos onto the book icon and they will be imported into the Photos tray of the book in your pre-determined order but not into the pages themselves.
OT

Initial Load from ABAP Failed

Hi.
Initial load from ABAP described in following PDF document failed.
Identity Management for SAP System Landscapes: Configuration Guide
http://service.sap.com/~sapidb/011000358700001449662008E
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Hi You Nakamura,
We are facing the same problem during AS ABAP - initial load with the same error message.
I downloaded the msvcp71.dll file and placed it in System32 folder. But the problem remains the same (even after server restart).
The system log shows the same error message and no entries in job log.
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Regards,
Vijay.K

Poor quality convertion from adobe reader to word

Good day,
I received a poor quality convertion from adobe reader to word.
Can I send the original to anybody for help or a better convertion.
Enjoy your day
Regards
Johan de Beer

Without context, my guess is that your question should go in the ExportPDF forum,
http://forums.adobe.com/community/exportpdf

Poor quality printing from reader

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What is your Reader version?
What exactly means "poor quality"?
Have you tried Print as Image?

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Hello ,
We are using EP 7.01 SP 05 with Microsoft AD as our user data store (flat structure).
For newly created users on AD, we are wanting them to be able to change their initial passwords from portal (on their first logon).
SSL is set up between EP and AD.
The user we are using to access LDAP has write privileges.
We are using a standard configuration file (writeable version) (dataSourceConfiguration_ads_writeable_db.xml)
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#1.5#0050568767DE006B0000000700005D7C00048EC433D5B0FC#1282873241046#com.sap.security.core.persistence#sap.com/irj#com.sap.security.core.persistence.[cf=com.sap.security.core.persistence.datasource.imp.LDAPPersistence][md=changePassword][cl=64495]#Guest#0#SAP J2EE Engine JTA Transaction : [044ffffffd35700451]#n/a##19ae55e0b17c11dfb0d00050568767de#SAPEngine_Application_Thread[impl:3]_23##0#0#Error##Java###Can not change password
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{0}#1#javax.naming.directory.InvalidAttributeValueException: [LDAP: error code 19 - 0000052D: AtrErr: DSID-03190F00, \#1:
0: 0000052D: DSID-03190F00, problem 1005 (CONSTRAINT_ATT_TYPE), data 0, Att 9005a (unicodePwd)
]; remaining name 'cn=portal test'
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3010)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2943)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2749)
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at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:172)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.modifyAttributes(PartialCompositeDirContext.java:161)
Can any one pls suggest what is this error about and what I am missing.
Thanks ,
Shanti

Hello All,
Thank you for your time and valuable replies.
I got rid of the "Missing" error and now I am one step away from the solution.
Now I am at a stage where: (for a user with initial password on LDAP)
1. In AD if "User needs to change password on next logon" flag is NOT set - user can successfully logon to portal. (without being prompted for password change)
2. In AD if "User needs to change password on next logon" flag is set - then user cannot logon to portal - I get User authentication failed error.
I have went through a lot of discussions around this topic on SDN and different SAP Notes. I have tried to maintain UME Security policy as close as possible to LDAP (I cannot make it exactly same due to some differences in LDAP and UME).
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The only missing piece of the puzzle is how to enable the users to be able to change their passwords (with initial or expired passwords).
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Also the property ume.ldap.access.pwd.via.usercontext can only be TRUE when ume.ldap.access.set_pwd is set to FALSE.
So, I have tried setting the following without any success:
<ume.ldap.access.pwd.via.usercontext>true</ume.ldap.access.pwd.via.usercontext>
<ume.ldap.access.set_pwd>false</ume.ldap.access.set_pwd>
Thanks,
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I bought music "The Wall (Deluxe experience)" from my iPhone and there is a video included I could not get.

I bought music "The Wall (Deluxe experience)" from my iPhone and there is a video included I could not get.

Hey fernandoediaz,
Welcome to the Apple Support Communities. You can easily download any previous purchase from your iPhone. The following article will sort you out.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Open the iTunes Store on your device.
Make sure you are signed in with the same Apple ID used for the original purchase.
Tap More from the bottom navigation bar.
Tap Purchased to go to your Purchased page.
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Regards,
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I am an IT professional, dealing with wired and wireless devices from cisco and non cisco, for several years now.
I now have a EA3500, which is the 3rd linksys router i own (after wrt54gl, then wrt160nl)
I bought a 5 Ghz wireless bridge WUMC710 two weeks ago. The main purpose is to stream video.
I have tested the location where the bridge is located (5m from the router, no walls) with my laptop, being able to copy an 4GB file at a steady 9 MB/s (real data documented with print screens)
After connecting the laptop to the bridge, and disabling internal wifi, the same file, downloaded at 6MB/s speeds (also documented).
The matter got worst when I tried to stream video. Every stream that I tried, the video stoped every 5 minutes, wireless active, devices active, but no streaming. After a while (15-30 seconds), streaming resumed where it stopped. After another 5 minutes, another halt, and so on.
If the video in HD, the halt period shortned to 2 minutes.
Supose bad memory management. Tried Chat and Phone support, but no solution found.
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Hi
@phillippeannet, @imncloudnine: tkx for reply.
Update:2013/07/10
HW/SW infrastructure considerations:
On the Router EA3500:
Switched over to Classic FW, stability issues
To enable 5GHz, 40 MHz bandwidth, QoS must be enabled, with the WMM option. Don't ask me why
Also, support chat was very nice, but also, very limited. Only effective achieved milestone was a complete router reset and reconfiguration from my part .
On the Bridge WUMC710:
Firmware update to latest patch (1.0.01b18).
QoS enabling with WMM option.
Brigde running on 60% signal strength, theorical speed of 405 Mbps
Previous FW problems:
Poor streaming performance from Blueray to Youtube (yes, youtube). Almost anything streamed over this medium had 2-5 minutes of streaming, followed by 30seg-1min lag, and then restarted the hole process. Very frustrating.
Also, SW freeze when device connected for long periods (1 week), which forced me to reboot previous to usage. Very very frustrating...
Latest FW, yesterday testings:
Only tested blueray, but seems promissing, much much less lag, but still present.
Future tests:
Blueray with no network clients other than media player, on 5GHz network
Check for SW freezes
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Wired switches and routers work much better and are much cheaper. Also, they do exaclty what is said on the box, out of the box, not a couple of months, and a bunch of work hours later.
Thank you Linksys for reminding me that.
Regards,
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Poor Audio Quality From Exchange 2010 UM

Hi,
I'm experiencing an issue with our Exchange 2010 Unified Messaging system in that the audio quality is suddenly rather poor. We are using Cisco Callmanager 7 for our phone system. When you call an automated attendant, hit the "messages"
button or call the extension to go to voicemail, the audio you hear "crackles," or sounds like it is skipping slightly in that there are brief but noticable interruptions in the audio.
The audio quality issue only occurs when you are connected to voicemail or automated attendants, but not when conversing to other people on phone calls, so that leads me to believe either some interoperability between CM and Exchange UM is malfunctioning, or
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documentation involving this, so if anyone has any information they think might help me get to the bottom of this I would apprecaite it.
Thank you.

Cisco Callmanger and UM are on the same LAN.
I highly doubt that QoS is the culprit here, simply because there aren't any issues with phone calls. If QoS was dropping VOIP packets, then IP phone to IP phone calls would also have poor audio quality. If I call somebody on another IP
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anything in which UM is on one end of the phone call.
It also seems strange that this is somewhat intermittent. When the issue first occurred, it was definitely happening every time you called in to the UM system and I could repeat the issue by simply pushing my messages button and listening to the welcome
and prompt for a PIN. I restarted the Exchange server at night, and the next day it was intermittent with people calling the help desk to say they were getting poor audio quality from UM but when I tried to repeat the issue I could not.
I also have users complaining of intermittent slowness when using Outlook, which may be totally unrelated. I have been running Perf logs on the Exchange server for the last couple of weeks othe CPU, Network Connections, Exchange RPC totals, etc.
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I'm a recently transformed "Windows to Apple" user, and I need to run various Windows software. Before installing Windows, I would like to hear from experiences from users if it works well.

I'm a recently transformed "Windows to Apple" user, and I need to run various Windows software. Before installing Windows, I would like to hear from experiences from users if it works well. Also, I have an "Office for PC" that I need to re-download, however I was advised by someone that this software cannot be downloaded even if I had Windows in my MAC and that I will have to buy a new "Office for MAC" software. Thanks.

Yes, what you are looking at will work.
"Most of this would be for access to the shared folders which is not the same as RDP, correct? So i could
have myself connect from school to pull a word document, my friend connect from home to get the excel spreadsheet for our table top gaming, and my family connect to pull pictures from the shared folder on the server all at the same time. Because they
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This statement is correct. All of them would be able to be accessing the shared folders at the same time. This is the purpose of shared folders.
"the 1 user and RDP part is where I'm getting a little confused i think.
For the RDP part I thought that only applied to the server itself and not any of the client computers
connected to the server. So you are still limited to the 2 users to connect concurrently to the server or a client computer at any time?"
Sorry, not trying to confuse you. You mentioned to connect to a local machine at the same time. If you are staying away from RDP, then you won't have this issue. I would keep all shared folders on the server, not on any workstations.
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client computer, they should only need to access the shared folders.
Something to keep in mind...for Anywhere Access to work, you will need to purchase a public certificate. You can do this from GoDaddy.com, Comodo or others. I would recommend either Godaddy or comodo. They make it easy and give plenty of instructions
on how to obtain the certificate. You will probably also have to purchase a domain name, and a static IP from your ISP. To fully do what you are looking at, it will take some out of pocket $$.

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Hi,
I'm trying to do the initial download from CRM to CDB for a mobile scenario, using the transaction R3AS.
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Praveen

HI
Praveen you forgot the basic thing is you need to create a site in CDB also
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Reward with Points if Helpful
Venkat

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1. All keywords appear both in their proper hierarchy AND as separate, top level keywords. For example, I have:
Family
Kids
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All they Nick photos are tagged with both keywords (just "Nick" and "Nick>Kids>Family.")
These keywords seem to be treated by LR as separate keywords. For instance, if I apply "Nick" to a photo, it does not update the photo count for "Nick>Kids>Family." And vice versa.
This is a confusing situation. So it seems that I should delete all of the standalone, top level keywords, like "Nick." Do others agree? Is this a bug in the importing process from PSE 5.0?
2. The hierarchy tags do not seem to update the photo count properly. When I create a parent/child keyword relationship in Lightroom, the addition of a child tag will of course update the count for the parent ("Family" as well as "Nick"). But this does not seem to work with respect to the keyword hierarchies imported from PSE 5.0. So perhaps I should essentially re-create the keyword structure in LR, which wouldn't be that hard to do. (Select "Nick" photos, delete the existing keywords, and create a new "Nick" keyword with the proper parent/child relationships.)
Again, have others seen this behavior? Or am I misunderstanding how this functionality is supposed to work?
I'm running LR 1.3.1 on Windows Vista.
Thanks.

I'm trying the Lightroom trial version and have had very similar issues on my import from Elements 5.02.
I get a Top level tag and a matching one in a tree, event though it is only in the tree in Element Organizer. Some seem to have the identical set of photos, but others like "Emma" (my cat) have 10 photos attached at the top level and 200+ in the tree.
I'm also struggling with using multiple keywords at once like
Jim + Mexico + Lisa
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Any pointers for someone happy with their Elements Organizer into Lightroom import would be most appreciated.
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Poor Customer Experience - How to Report It?

Ive spent the better part of the last hour trying to understand how to connect with someone who will discuss my Apple customer experience with me. Everything is organized by product and technical or functional issue. I cant seem to talk to someone about my experience. I am a new iPhone user and I have received poor support from Apple to date. I would like Apple to be made aware of this. How can I contact them? After calling the support number to log an issue, the operator didnt seem ot know what to do since i wasnt calling about a product...which was frustrating.
Hopefuly someone from Apple monitors these threads.
I am having battery life issue with my new iPhone 4S (less then one week old).
I went online and made an appointment via express care on Saturday. No one called.
I called on Sunday and talked to an iPhone rep who told me my issue would require a battery exchange and that i should go to my local Apple store.
When i got to the Apple store, I was asked if i had an appointment...no one told me i should make an appointment.
I called to report my concern over the lack of information shared on my service call as well as the missed call for my initial appointment and was met with frustration when the operator couldnt find out where to route my call and put me on hold for an iPhone rep , which is where this all began!
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I would just like to express how irritating it is that the rep or "genius" that assisted me this afternoon wasn't willing to take the time to look at my phone and it's specific issue and instead prompted an reset to default settings. As it asked for my password he asked me to put the password in. Before doing so I asked him what was going to change when we did this, he assured me that nothing would be deleted, when I asked him what settings I would have to put back in place to get it to the way I have it now, he said, and I quote..."only the wifi password."
First of all how would he know this was true without seeing what settings were going to be changed.
Second, of course it was not true, as soon as my phone came up, the background picture was a default...he then said..."uh, oh yeah...also the background picture will go to default."
I asked him if he hoped that resetting my defaults would correct the issue I had come it with. He said that he did not believe that it would correct it. I asked him why he did it then, and he didn't give me an answer, just moved on. As it turns, out I am having to discover all kinds of things that this little genius' automatic check the block action of "reset" did and try to configure my phone back to functional. Unacceptable. The solution is spending just a little more time and care with the person who has spent the money to have this service provided in that manner.
Apple support has not been what I would call "service" recently. I have called in and spoken with customer support and have been told completely wrong info...like they cannot help me with a Apple Numbers App issue because it was a third party app. I said it was an Apple app, and that it said so on iTunes, she said I was wrong and needed to contact the makes or the Apple Numbers App...I laughed and said I did, it's you guys. She then asked if there was anything else she could help me with.
Apple has definitely lost my excitement and enthusiasm. Get it sorted out guys.

Overall poor initial experience from Baltimore, MD

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