Ovi suite and nokia c5-03

I have tried continually today to get my phone to be recognised by ovi suite.
It see's the phone model when adding a new device, but when i click on the phone, it comes up with the phone is not in ovi suite mode????
What the heck, its the only mode available apart from mass storage etc. 
It IS in ovi suite mode, I have done this several times, unplugged the phone from the USB cable and replugged it in. restarted ovi suite. restarted the computer, all to no avail. 
Cannot even use pc suite, which is the program i actually prefer to use. PC suite recognises i have the c5 connected but wont allow me to do anything either
Please please help i need to back up and put stuff on the phone that i had saved from my old phone (old phone lost somewhere on the motorway so cannot sync that way)

Hi,
Can you try the suggestions below?
-Go to Add/Remove Programs in Control Panel (called Programs
and Features in Microsoft Windows 7).
Select Nokia Ovi Suite in the list of applications and click
Change/Remove.
In the dialog that appears, choose Repair.
- Click Nokia Connectivity Cable Driver and repair
-Try creating the connection between your phone and computer
totally from scratch. Start by disconnecting your phone. In
Nokia Ovi Suite, select Tools > Options > My devices. Select
your phone at the top of the window and click Remove this
device.
Then, select Tools > Add new device, and follow the
instructions to reconnect the phone. 
If this doesn't solve the problem,
-Uninstall the following programs withAdd/Remove Programs in
Control Panel (called Programs and Features in Microsoft
Windows 7):
Nokia Connectivity Cable Driver
Nokia Ovi Suite
PC Connectivity Solution
Then, download and install the latest version of Nokia Ovi
I hope this helps.
Br
Mahayv

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    the same happens with my music which is stored in WMP (basic)
     i dread syncing anything because i always end up with the 2 or more of it all.
    i understand that it is all about syncing between the desktop and the mobile, it just seems like a lot of trouble for very little gain. and i propbably have a lot to learn anyway..
    also i have windows 7.
    great forum.
    cheers from
    tatiana
    me 3310 6300 N97
    son N95 HTC magic
    son 6300 N95 E63

    I just don't understand, Nokia.  Will you PLEASE do something about this bloated mess called Ovi?  It's almost singlehandedly destroyed my XM 5800 experience.  Just a simple statement on your behalf here.  Stop sticking you heads in the sand and admit that you released a pile of garbage.  Just admit it and let us know what you're going to do about it.  Throw us a bone here!
    How did this even manage to get released in the first place??
    Ovi is a major black eye to the Nokia software development team.  What an embarrassment.  You guys need to fix this FAST, or you risk losing EVERYONE to iPhone and Android.

  • Ovi Suite and iTunes conflict ?

    Dear All.
    For my N97 Mini,    I use under Windows 7 the Ovi Suite 2.2.0.245.  It works fine and it synchronize the music present in the folder "My music" ...
    The problem is that iTunes does not even run when Ovi Suite runs ...
    I try to explain better.     If I UNinstall completely iTunes (and ALL Apple SW present on my laptop) then when I re-install it, immediately it works fine (I can see my complete set of songs, I can buy new ones, etc ...).
    When after I run the Ovi Suite, this reads from the iTunes folder in "My Music" all the old and new songs, and it (re)synchronize with my N97 Mini ... perfect ! (I can listen the songs on my N97 Mini!)  but when I run again iTunes a small windows appears which says "The handle is invalid", and iTunes never starts ... so I have to uninstall/re-install  it (and ALL Apple SW !!!) again ...
    Any suggestion to solve this problem ?
    Many thanks,
    ML

    Hi Mlena,
    Even i have both Ovi Suite and itunes installed in my Windows 7 desktop. I am able to run both the softwares simultaneoulsly.
    Looks like the issue is specific to your PC. You could try uninstalling both itunes and Ovi Suite and install one by one both again.
    For OVi Suite you need to follow the below steps.
    Uninstall the following Programs, if any, from Control Panel -> Programs and Features
    Also a screen-shot of the error will help
    Nokia Connectivity Cable Driver
    Nokia Ovi Suite
    PC Connectivity Solution
    Later download and install the latest OVi Suite from the following location.
    http://www.ovi.com/suite
    After OVi suite installation , restart the PC then install the itunes.
    Hope this will resolve your issue.
    If still issue persists, Please provide your Mobile details (*#0000#) and your PC details.
    Go to OVI suite -> help -> About nokia OVI suite -> System information. Paste the information...
    Regards,
    Diwa
    If you like my post, kindly acknowlege the same by giving a kudos to me

  • Ovi maps and Nokia Maps

    I have recently downloaded the ovi maps update for free navigation on my 5800 however now I seem to have 2 programs in my installed apps menu, Ovi maps and Nokia maps. This is causing me some problems as my phones built in memory is now completely full and I am unable to do some things as I have ran out of on phone memory space. Which one is the main map software? And also can I uninstall one? If not then can it be installed on a MSD card and if yes how?

    As far as I can determine Ovi maps is the mapping software (program) which installs to C (phone memory) and Nokia maps is the map data that you have loaded which I believe are installed to E (mass memory).
    I can confirm that you do need both installed.
    The problem as far as I can see is that the previous maps versions 3.01 is built into the current firmware (v20 for N97 - not sure for 5800) and installing maps 3.03 does not remove or overwrite the earlier version so you end up with both versions installed and thus the extra memory footprint.
    This will remain a problem until a newer firmware is released which will hopefully have maps 3.03 (or later depending when next firmware is released) thus reducing the extra 9 megs or so used.
    Hope this answers your question
    Message Edited by rider5512 on 29-Jan-2010 05:16 AM
    Rider5512

  • N97 Firmware updates but Ovi suite and SW update t...

    I have updated my firmware to the version 11 twice now. Once using the Ovi suite and once using th PC Suite Software  updater. When I go to the SW update app in my N97 it still says "Phone Software - Important" but the details just say it's the same firmware update I've already gotten. I'm thinking this may hinder my ability to get the new NGAGE, Maps, etc. updates. How do i fix this?
    Thanks for the help!!

    try this *#7780# default code is 12345 you will not lose any data, you will have to reset your settings possibly. and then turn the phone off for few minutes. turn in back on , go to the software update in the application folder and refresh the avaliable updates by going to options on the left hand side. see if this will help any 
    oh and btw you have updated your phone you can check this by *#0000# pluging this in if it is v11 you are good to go 
    Message Edited by radical24 on 15-Jul-2009 03:51 PM
    You know what I love about you the most, the fact that you are not me ! In love with technology and all that it can offer. Join me in discovery....

  • HT4489 unable to import contacts from my ovi suite and my windows8 laptop to my new ipad4

    unable to import contacts from my ovi suite and my windows8 laptop to my new ipad4
    please help me out,
    I have connected the tablet to the pc, opened itunes, gone to the info tab and looked for options to sync calender, notes and contacts, but no luck
    Im new to IOS

    Hello All,
    I'm following this thread and would like to know the following: How do you delete the Synch profile on the phone? I have the 5800 and it presents two ovi.com profiles for synching. The first one does not work, but the second ovi.com profile does. I would like to eliminate the non functioning profile.
    Regards
    Sandro

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