Ovi suite won't recognise E7-00

Help anyone: I have a new E7-00 and a PC running Vista. When I install Ovi suite and conect the phone then Ovi always says that the phone is not in PC suite (or Ovi suite) mode, but it is. I can never get beyond this which means Ovi doesn't link with the phone, I can't sync, and the phone is basically only any use as a paper weight. Nokia helpline has acknowledged a problem with the USB drivers for the E7 but offered no solution. I've spent hours on this and am getting desperate, any suggestions? Thanks

Hi I have E7 , but use Windows 7, and don't have the problem. But with problems in the past I've removed all Nokia/Ovi software from the computer, including drivers and anything mentioning Nokia or Ovi, then run Nokia PC Cleaner, available from Nokia web site. Then install the latest version of Ovi Suite, Also with every Nokia I've owned, both PC Suite and Ovi suite have ,on occasion, failed to connect straight away, and have needed to be quickly disconnected and re-connected to the usb cable 2 or 3 times (untill the phone says it's charhing) and then it's been fine, The latest Ovi suite should have all the latest drivers, but you can also download driver packs from the Nokia web site, Oh and prior to the last 12 months I was using Vista.
Good Luck
PS you can still sync your phone via your Ovi Account, the E7 has the settings pre-intalled
https://contactsui.ovi.com/contacts?lang=en&country=GB
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OVI suite won't connect any phone

I'm having a regular issue with OVI suite; it won't recognise any phone connected to the PC!
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Thanks.

Could you please try this?
Could you please try this and check?
1. Uninstall Ovi Suite, PC Connectivity solution and Nokia Connectivity cable drivers from Add/remove program if anything is there.
2. Delete the files from here If anything is there)
***YOU MAY LOOSE YOUR EARLIER NOS DATA FROM SYSTEM IF YOU DELETE FILES FROM FOLLOWING FOLDERS***
C:\Documents and Settings\User\Application Data\Nokia\Ovi Suite
C:\Documents and Settings\user\Local Settings\Application Data\Nokia
C:\Documents and Settings\All Users\Application Data\OviInstallerCache
3. Please download MSI clean up utility from the below link
http://support.microsoft.com/kb/290301
Once installed please remove the programs related to Nokia.
Restart Computer.
Then download and install Windows Installer, so that the installer is upto date.
http://support.microsoft.com/kb/555175
4. Restart the PC
5. Download and Install latest OviSuite http://europe.nokia.com/support/download-software/nokia-ovi-suite
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Ovi suite won't sync with N82

Hi, hoping someone can help here.
I've never been able to sync my photos etc between my N82 (V20.0.062) with ovi Suite. PC Suite works just fine, it syncs my calender, photos & videos etc without any issues at all but not Ovi. Am I missing something? I really want to use the new features in Photos such as the timeline etc but it just won't let me darn it!
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Hi,
The firmware is V20.0.062 & it's the latest version of Ovi suite downloaded yesterday. It recognises the phone as it shows me what photos are in my phone's gallery, it just won't sync. Doesn't even think about it, just straight away pops up with sync cancelled. Soooooo frustrating.
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Ovi Suite does not recognise special MP3 files

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Hi,
Thank you for your post on Nokia Ovi Suite
Could you please provide with some samples of the MP3 files ( 2 or 3 of them).
You could either attach it here or you can upload them on Files on Ovi.
To upload them on Files on Ovi, follow the steps below:
1. Log into Ovi.com
2. Click on files
3. Type in your username and password
For a user who has not set up files on ovi on his computer, it will give an option to download the file connector.
4. Click Download and install the file connector.
5. Then you will find the Sign in to Ovi Files icon in the desktop.
6. Close the browser and then click on Sign in to Ovi Files icon from desktop.
7. It will connect to ovi.com again. Login with username and password.
8. Left pane shows the directory like the windows explorer.
9. Anytime file status will show the respective file/folder
10. Select the file which you want to send and then right click the file and select the option send.
11. Type the email address [email protected]
12. Select the epiration date and then add comments if any.
13. Then select the option to store in anytime file.
The email receipient will receive an email with a link to download the file.
Looking forward to hear from you at the earliest

Ovi Suite Won't Connect to Internet

Downloaded and installed Ovi Suite. It won't connect to server through the computer's wifi connection. All other internet-related programs are connecting and working just fine. I have gone into my firewall and made sure that Ovi Suite is allowed to connect.
Seriously, **bleep**? Nokia just keeps going further and further downhill. I can't stand iPhones, but at least they work. Help me to get with working before I fly to Scandinavia and throw my brickphone at the CEO's fat Finnish head.
System Details:
Nokia Ovi Suite 2.2.1.23
Nokia PC Suite 7.1.40.1
PC Connectivity Solution 10.33.1.0
Connectivity Cable Driver 7.1.31.0
Nokia Ovi Suite Software Updater 2010.27.0.60741
Maps Service API 4.0.15.0
Nokia mPlatform 2.6.221
Ovi Desktop Sync Engine 1.3.0.32
Operating system:
Microsoft Windows XP 32-bit Edition, Service Pack 3
Language: English
Detected internet browsers:
- Microsoft Internet Explorer 6.0.2900.5512
- Mozilla Firefox 3.6.9 (Default browser)
Detected Bluetooth stacks:
- Microsoft (Version: 5.1.2600, Build: 5512)
Detected USB drivers:
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- USB Modem Driver 5.1.2600.5512
- EHCI eUSB Miniport Driver 5.1.2600.5512
Thanks!

r u raising this as ur issue / suggestion
Correct me if i misunderstood ur post...
Bcoz, AFAIK users can't connect internet via OVI Suite using wifi connection as of now.
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Ovi suite does not recognise phone

Have downloaded ovi suite to computer and now trying to register my phone, nokia 6730. When asked to connect phone by USB after connected the program recognises my phone but will not let me continue to next stage as it says the device is not in pc suite mode, which it is. Have tried unplugging and reconnecting as suggested

Same problem with my brand new C5. Contacted customer support (Europe) and next moring they responded:
Thank you for contacting Nokia Care.
Regarding your concern that you were unable to sync your Nokia C5 device using Ovi Suite. Kindly uninstall your Ovi Suite from your PC, please make sure that you also remove the PC Connectivity Solution and all Windows Driver Package-Nokia modem drivers. Uninstall the Nokia Connectivity Cable driver. After uninstalling the Ovi Suite, you may re-install it from this link below:
http://europe.nokia.com/support/download-software/nokia-ovi-suite/howto/get-started/download-and-ins...#
For future reference, please feel free to check our website. Kindly refer to the link below:
http://www.nokia.co.uk/home
You may also call our Customer Care Hotline at 0845-045-5555, Mon-Fri 9am-7pm (except bank and public holidays).
Please do not hesitate to contact us again if you have any further questions.
It worked like a charm. Very impressive service. Hope the fix works for you.

HELP! pc suite/ovi suite won't read sms on my 5800...

Hi all! I have a VERY BIG problem. I own a 5800, I have about 3000 sms on the memory card. I want to move them on my PC, so i can delete from my nokia. PROBLEM IS: neither pcsuite nor ovi suite (even 2.0) can access my sms. both software fail. here's what happens.
pc suite: i run nokia communication centre, then it starts checking messages on my cell. after few seconds, it says there are about 2500 messages, at this point i see the bargoing from 0 to 70% real fast, then when it reaches 100% it says there are only about 50 messages on my phone (basically, it only lists the MMS, totally ignores sms)
ovi suite: the first time i used it, i synced messages with my cell, and it only synced about 2200-2300 of them out of 3000. since then, every time i try to sync messages with it, it says that for some reason it cant' read the data from my phone OR that the usb connection doesn't work (i tried with bluetooth, also, and i get the same error, so its not the connection).
in other words... i can read the sms fine on my 5800, it says there are over 3000, but when i try to access them with a pc software, it doesn't work for some reason.
HERE'S WHAT I THINK MIGHT HAVE HAPPENED. some time ago, using pc suite, i did a restore of a backup. during the restore, i got an error while it was restoring the sms. at that time, i didnt pay too much attention, since i noticed all the sms on my phone were ok, none was missing. but what I THINK happened is that since then the sms structure on my 5800 is screwed... and for some reason, my phone can read them fine, but pc softwares dont.
now my question is: WHAT TO DO? i dont want to lose all my sms... i NEED to copy them on my pc... then i can even format/reset my memory card, but i need to copy them first. any help? anything i could try? please help... thank you!

first of all, thank you for your reply!
no, very few of those 3000 sms are from operator/config messages and such... maybe 10 or 20...
i tried nokia pc photos some weeks ago... and it worked, infact i can still see the sms/photos saved on my pc from that day. if i try it now, tho, i get the same errors i get with pcsuite/ovi suite... sync fails and basically does nothing, doesnt update any new sms (last one appears to be of the end of april, which is the last time i had used nokia photo).
this seems to confirm my fear... for some reason, probably after that messed up restore i did, something in the sms structure on the memory card got messed, and now no software can read them properly, even the cell backup program. but for some reason, my nokia can read them fine, if i simply access the messages.
question now is... does nokia have a tool to fix cases like this? i find it ironic that my cell can see all the sms but none of the nokia programs can actually access them. thank you very much!

Ovi Suite won't syncronise after updating the soft...

Hi, I recently updated the software on my Nokia 6303i classic. Using Ovi I was not able to create a backup (not sure why) but I went ahead and updated. Of course I now have no contacts etc. info in my phone and now I find it will no longer sync with Ovi. I am running Windows 7 with Outlook 2010 and Ovi suite verson 2.2.1.23. Can anyone help?

Hey,
Try to remove ur phone from Nokia Ovi Suite Tools > Options > My device > Remove this device and then try add the same device in Nokia Ovi Suite n chck, if u can sync ur handset.
If my post helped you, click on Kudos button and if my solution provided is opt 2 u, accpt my solution

Ovi suite will not recognise my new E7-00

Can anyone help: I have a new E7-00 and a PC running Vista. When I install Ovi suite and conect the phone then Ovi always says that the phone is not in PC suite (or Ovi suite) mode, but it is. I can never get beyond this which means Ovi doesn't link with the phone, I can't sync, and the phone is basically only any use as a paper weight. Nokia helpline has acknowledged a problem with the USB drivers for the E7 but offered no solution. I've spent hours on this and am getting desperate, any suggestions? Cheers

I am not sure whether this will solve your problem but you could try this once.
1. Disconnect your phone from PC if connected.
2 .Open Control Panel and go to ‘Programs and Features’
3. From the list of available programs, choose ‘Nokia Connectivity Cable Driver’
4. Click on the ‘Change’ button on top toolbar.
5. In the setup dialog box that pops up next, choose ‘Repair’ and select ok. Wait for setup to complete.
6. Restart the computer if prompted.
7. Now connect your phone to the PC. Driver installation should complete and Ovi suite (hopefully) should detect your mobile properly now.
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite won't install

I've downloaded the ovi suite installer but when I try to run it I get the following error message: "Nokia Installer Application has stopped working. Windows is looking for a solution to this problem." Needless to say, Windows never finds one. I've tried this several times, and tried running the program from a command prompt. Nothing works. Any ideas?

Hello,
i don't speak english very well, but i'll do better than i can.
if you want Ovi suite launching, you must deactivate your proxy server in the internet option, in the connection tab and parameter network, it's a check button which you may activate if you use a proxy server, i had the same problem and when i deactivate this check button, it has resolve the problem.
See the jpg i'v join with this post
i hope it will be good for you,
good luck.
Attachments:
proxy.jpg ‏141 KB

Nokia Ovi Suite won't update...

Hello there.
I got the latest Ovie suite.It tells me, that Ovi PC Suite has update.When I press Update it says it's 17 mb.I Confirm that and the program begins downloading that update and could't finish it.It says one minute left and 1 MB remaining.After that it says 580 minutes remaining, 1000 minutes remaining and so on...Is there anyway to download the update separate ? Ad is this a bug ?
P.s. I'm using Windows 7 x64 Genuine copy
Attachments:
Untitled.jpg ‏53 KB

Hi,
this problem was here at least twice already. Problem is in Eset NOD32 antivirus. Just turn off web protection in NOD32 for a time you update Ovi Suite and that it will work just fine. Do not forget to turn it on again after you finish updatitng.
Jerry

OVI suite won't show Archived Messages synced from...

I recently transferred my old text messages from my old Sony Ericsson K800i to my new C3-00 using my sim card. The texts appeared on the new phone fine and can be read no problem on the phone's archive. However, whenever i sync them to Ovi Suite, the content of the texts fail to appear. The exact number of messages come up, but what was on each one doesn't.
Attachments:
w.gif ‏21 KB

hi,
I am using C3 V7.20 and XPSP3, NOS 3.0.0.284 (English) and i donot have any problem.
Could you please provide more details on this?
1. Phone software version and language
2. NOS version and language
3. OS version and language
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Ovi Suite won't remember my Ovi username and passw...

Hi,
I use the latest version of Ovi Suite, 3.0.0.290. Every time I launch the application, it asks me for my Ovi username and password even though I've checked the box "Keep me signed in",
Is there any way to fix it? Thanks.
"The 9000 series is the most reliable computer ever made." HAL 9000

Try with NOS3.1 beta
http://betalabs.nokia.com/apps/nokia-ovi-suite-beta/download_and_installation
Please THANK me by clicking on the ****WHITE STAR** ( Giving KUDOS) the big GREEN BOX to your LEFT .
It will help me to serve you better !!!!!
Thanking You

Nokia Ovi suite won't install!

Hi,
I have recently bought an N97 mini and want to use it as a modem for my laptop. So i tried downloading Nokia Ovi suite and installing it but when it was installing it came up with a message saying:
An error occurred during the installation of assembly "Microsoft.VC80.MFC,processorArchitecture="x86",PublicKeyToken="1fc8b3b9a1e18e3b",version=
"8.0.50727.4053,type="win32".
I also tried Nokia PC suite but had a similar result...
Anyone have any ideas? They would be greatly appreciated!
Thanks,
Will

@infinate1
This seems to be corrupted install component. Most of the time this happens when the executables files are not launched properly. I recommend to use the msi clean up utility (from microsoft) and remove all traces of Nokia from system. I am attaching the file as txt, please save it as .exe and then execute
Then navigate to C:\Documents and Settings\All Users\Application Data\OviInstallerCache and remove all the GUID there ( unique nos).
- Restart Computer
Then download and install the latest version of Windows installer from here
FOR XP http://www.microsoft.com/downloads/en/details.aspx?FamilyID=5a58b56f-60b6-4412-95b9-54d056d6f9f4&dis...
FOR Windows 7
http://msdn.microsoft.com/en-us/library/dd408114(VS.85).aspx
Then download and install ovi suite from www.nokia.com/ovisuite
Hopefully this works
Cheers
Show appreciation by clicking the kudos star :-), or gesture by typing thanks
Attachments:
msicuu2.txt ‏352 KB

Nokia N8: SW Update app or Ovi Suite won't detect ...

I've seen about the brand new camera mega update and I want to get it on my Nokia N8. But neither the SW update app on my N8 nor Nokia Ovi Suite detect this update. I tried but they both say "all apps up to date" / "No updates available."
Please help me with this
Solved!
Go to Solution.

Raiyansp wrote:
I've seen about the brand new camera mega update and I want to get it on my Nokia N8. But neither the SW update app on my N8 nor Nokia Ovi Suite detect this update. I tried but they both say "all apps up to date" / "No updates available."
Please help me with this
The camera update is not detected by ovi suite or sw. update on the phone just because it is not an update. It is a beta app that if you want you can install by downloading it by yourself from here:
http://betalabs.nokia.com/apps/camera-update

Ovi suite won't recognise E7-00

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