ADSL.
Its not in helpdesk either.
1. Product name: BT Home Hub
2. Serial number: +068343+NQ41137268
3. Firmware version: Software version 4.7.5.1.83.8.173.1.6 (Type A) Last updated 13/05/14
4. Board version: BT Hub 5A
5. ADSL uptime: 1 days, 06:53:20
6. Bandwidth: 448 / 8128
7. Data sent/received: 15.3 MB / 56.8 MB
8. Broadband username: [email protected]
9. BT Wi-fi: No
10. 2.4 GHz Wireless network/SSID: demon
11. 2.4 GHz Wireless connections: Enabled (802.11 b/g/n (up to 300 Mb/s)) 20/40 MHz, WPS enabled
12. 2.4 GHz Wireless security: WPA2
13. 2.4 GHz Wireless channel: 3
14. 2.4 GHz Wireless network/SSID: BTWifi-with-FON
15. 2.4 GHz Wireless connections: Disabled
16. 2.4 GHz Wireless security: None
17. 2.4 GHz Wireless channel: 3
18. 2.4 GHz Wireless network/SSID:
19. 2.4 GHz Wireless connections: Disabled
20. 2.4 GHz Wireless security: None
21. 2.4 GHz Wireless channel: 3
22. 2.4 GHz Wireless network/SSID: BTWifi-X
23. 2.4 GHz Wireless connections: Disabled
24. 2.4 GHz Wireless security: WPA and WPA2
25. 2.4 GHz Wireless channel: 3
26. 2.4 GHz Wireless network/SSID:
27. 2.4 GHz Wireless connections: Disabled
28. 2.4 GHz Wireless security: None
29. 2.4 GHz Wireless channel: 3
30. 5 GHz Wireless network/SSID: demon
31. 5 GHz Wireless connections: Disabled
32. 5 GHz Wireless security: WPA2
33. 5 GHz Wireless channel: Automatic (Smart Wireless)
34. 5 GHz Wireless network/SSID: BTWifi-with-FON
35. 5 GHz Wireless connections: Disabled
36. 5 GHz Wireless security: None
37. 5 GHz Wireless channel: Automatic (Smart Wireless)
38. 5 GHz Wireless network/SSID:
39. 5 GHz Wireless connections: Disabled
40. 5 GHz Wireless security: None
41. 5 GHz Wireless channel: Automatic (Smart Wireless)
42. 5 GHz Wireless network/SSID: BTWifi-X
43. 5 GHz Wireless connections: Disabled
44. 5 GHz Wireless security: WPA and WPA2
45. 5 GHz Wireless channel: Automatic (Smart Wireless)
46. 5 GHz Wireless network/SSID:
47. 5 GHz Wireless connections: Disabled
48. 5 GHz Wireless security: None
49. 5 GHz Wireless channel: Automatic (Smart Wireless)
50. Firewall: Default
51. MAC Address: 34:8a:ae:c7:7f:84
52. VPI/VCI: 0 / 38
53. Modulation: G.992.1 Annex A
54. Latency type: Fast
55. Software variant: -
56. Boot loader: -

Similar Messages

Three devices on network: 100% packet loss for my iMac.

I'm having intermittent bouts of 100% packet-loss pinging my router from my iMac, at the same time my iPod touch and neighbor's Windows laptop are surfing wirelessly from the same router.
Sometimes these bouts resolve spontaneously. Otherwise I need to shut down, wait, and restart my iMac to reconnect. The longer the shut down, the longer I can connect it seems.
The problem started a few days ago, after months of trouble-free performance with the same settings. The computer usually stayed up all the time. I hoped in vain today's OSX 10.5.4 and AirPort firmware updates would fix the problem ...
Post 10pm is the most common problem time, 'tho I'm not sure if that's a function of my iMac's uptime (wireless module is cooking?) or some electronic interference firing up near by. Maybe a virus?
Known potential sources of interference have been around for months/years: my old wireless 'phone is a 900MHz model, the next door neighbor's satellite antenna's been up for months. The dodgy power in this old building is hopefully offset by the APC UPS that powers my Mac.
Do I keep fiddling with the AirPort channels, or do I take my computer back to the shop for (another) warranty repair?
Greg./

No, I'm not letting my neighbor steal my signal. He's subletting off me, and his access to my network (WPA2 encryption) is part of the "deal". He's a bit of a night-owl, and the late night download limit is pretty big, so it works fine all round.
I used his laptop's (and my iPod Touch's) uninterrupted access (while my iMac's floundering in packet-loss purgatory) as a way of "narrowing down" to the prime suspect: the iMac wireless module.
Greg./
ps sorry about the unnecessary alliteration; I had to substitute "purgatory" because the forum software censors "****" (aich, ee, ell, ell).
Message was edited by: gregreedee
Message was edited by: gregreedee

Excessive Packet Loss 1.87 Mb/s Down 39.63 Mb/s Up - 90.19% limited?

Hello everyone, my name is Sherri. I became a Fios Internet 50/25 subscriber 4 days ago. For the first 24 hours speedtest.verizon.net was giving me as much as a 60/30 speed results. The next morning I noticed web pages taking abnormally long to load (even google.com), so I decided to check my speed again and am now getting as low as 1MB/s download wired or wirelessly. My upload remains unaffected but browsing can get so slow it's almost unusable. Any large downloads I try end up failing (i.e. cyanogenmod nightlies). This has been going on for the past 3 days on all of my devices (android, PC, Macbook).
How can I check if this is a fixable problem on my end or if it's a problem with Fios in my area that I just need to wait out? I called tech support and they just want to send me a new router, but if it was the router wouldn't my upload be affected as well?
Network diagnostic tool:
Checking for Middleboxes . . . . . . . . . . . . . . . . . . Done
SendBufferSize set to [131768]
running 10s outbound test (client to server) . . . . . 39.63Mb/s
running 10s inbound test (server to client) . . . . . . 1.87Mb/s
------ Client System Details ------
OS data&colon; Name = Mac OS X, Architecture = x86_64, Version = 10.8.4
Java data&colon; Vendor = Oracle Corporation, Version = 1.7.0_25
------ Web100 Detailed Analysis ------
Client Receive Window detected at 131760 bytes.
100 Mbps FastEthernet link found.
Link set to Full Duplex mode
Information: throughput is limited by other network traffic.
Good network cable(s) found
Normal duplex operation found.
Web100 reports the Round trip time = 11.77 msec; the Packet size = 1448 Bytes; and
There were 169 packets retransmitted, 493 duplicate acks received, and 554 SACK blocks received
The connection stalled 17 times due to packet loss
The connection was idle 3.65 seconds (30.41%) of the time
This connection is sender limited 9.81% of the time.
This connection is network limited 90.19% of the time.
Excessive packet loss is impacting your performance, check the auto-negotiate function on your local PC and network switch
Web100 reports TCP negotiated the optional Performance Settings to:
RFC 2018 Selective Acknowledgment: ON
RFC 896 Nagle Algorithm: ON
RFC 3168 Explicit Congestion Notification: OFF
RFC 1323 Time Stamping: ON
RFC 1323 Window Scaling: ON
Information: Network Middlebox is modifying MSS variable
Server IP addresses are preserved End-to-End
Client IP address not found. For IE users, modify the Java parameters
click Tools - Internet Options - Security - Custom Level, scroll down to
Microsoft VM - Java permissions and click Custom, click Java Custom Settings
Edit Permissions - Access to all Network Addresses, click Eanble and save changes
Any help would be appreciated! Aside from the internet, I'm really happy with Fios TV . The customer service rep credited me the internet cost for this month because of my issues and for that I am very thankful! but... I would still like to get this fixed as soon as possible.
Things I've tried:
resetting ONT
Forced firmware upgrade and router reset
Verizon reset my service and gave me a new IP

By the way, I agree with sybrand: you need to tune
your redo log size.
Regards
Ignacio
http://oracledisect.blogspot.com
Ignacio,
The excessive waits on log file parallel write and the related client wait of log file sync may be due to insufficient CPU availability, and may not point at an actual redo log size problem or a problem with the disk speed where the redo is written to disk, especially if there are 3 Oracle instances on the server with a single CPU.
Paraphrased from "Optimizing Oracle Performance":
The log file sync wait event is one of the first events to show increased latencies due to the time a process spends waiting in a CPU wait queue while processing excessive logical IOs.
Kevin Closson wrote a couple blog entries that examined the potential problems of insufficient CPU capacity and its effects on log file parallel write when writing to solid state disks, and even when writing redo was explicitly disabled:
http://kevinclosson.wordpress.com/2007/07/21/manly-men-only-use-solid-state-disk-for-redo-logging-lgwr-io-is-simple-but-not-lgwr-processing/
"Once LGWR loses his CPU it may be quite some time until he gets it back. For instance, if LGWR is preempted in the middle of trying to perform a redo buffer flush, there may be several time slices of execution for other processes before LGWR gets back on CPU..." Fix the CPU problem, and the other significant waits may decrease.
JesusLuvR,
yingkuan's suggestion to look at the SQL statement that performs the 4,365,564 logical IOs, consumes 186.03 CPU seconds, and has an execution time of 225.06 seconds, is likely a very good starting point. You might also want to check the value of the SESSION_CACHED_CURSORS parameter to see if it needs to be adjusted.
Charles Hooper
IT Manager/Oracle DBA
K&M Machine-Fabricating, Inc.

Network issues. Packet loss when spray is used!!!!!!!!!!!!!!!

Hi, I am not in a position to figure out, is it an issue with my server or my network. I run spray and find packet loss...what should I suspect?
In one way, the packet loss is 0%, while the other way, there is 90% loss. Both machines are located in two different buildings.
here is the output.
bash-2.03# spray 172.16.59.7
sending 1162 packets of length 86 to 172.16.59.7 ...
no packets dropped by 172.16.59.7
34031 packets/sec, 2926694 bytes/sec
bash-2.03# spray 172.16.59.7
sending 1162 packets of length 86 to 172.16.59.7 ...
no packets dropped by 172.16.59.7
33512 packets/sec, 2882044 bytes/sec
bash-2.03# spray 172.16.59.238
sending 1162 packets of length 86 to 172.16.59.238 ...
205 packets (17.642%) dropped by 172.16.59.238
28146 packets/sec, 2420575 bytes/sec
bash-2.05$ spray giove
sending 1162 packets of length 86 to giove ...
1052 packets (90.534%) dropped by giove
7 packets/sec, 629 bytes/sec
bash-2.05$ spray giove
sending 1162 packets of length 86 to giove ...
1052 packets (90.534%) dropped by giove
7 packets/sec, 629 bytes/sec
bash-2.05$ spray giove
sending 1162 packets of length 86 to giove ...
1052 packets (90.534%) dropped by giove
7 packets/sec, 629 bytes/sec
bash-2.05$ spray giove
sending 1162 packets of length 86 to giove ...
1052 packets (90.534%) dropped by giove
7 packets/sec, 630 bytes/sec
bash-2.05$ spray giove
sending 1162 packets of length 86 to giove ...
1052 packets (90.534%) dropped by giove
7 packets/sec, 630 bytes/sec
bash-2.05$ spray giove
sending 1162 packets of length 86 to giove ...
1052 packets (90.534%) dropped by giove
7 packets/sec, 630 bytes/sec

http://docs.sun.com/app/docs/doc/816-5166/6mbb1kqhl?a=view
spray is not useful as a networking benchmark, as it uses unreliable connectionless transports, UDP for example. spray can report a large number of packets dropped when the drops were caused by spray sending packets faster than they can be buffered locally, that is, before the packets get to the network medium.

Packet Loss When Extending Network?

Hi there, everyone.
I just purchased the Airport Extreme AC after upgrading to 802.11AC devices in the home. On its own, the Extreme AC performs flawlessly - consistent connections, max speed my ISP provides, no-lag, no studdering, no packet loss. I was dissapointed with the range of the device at the far ends of my home, so I set up my previous generation Airport Extreme to extend the network.
It extends the network fine, speeds are about half of what I get at the source, but the issue is that when it is part of the network, I experience packet loss, anywhere from 3% to 8%. I've tested this multiple times, unplugging, testing, replugging, testing. It happens both wirelessly and through ethernet. The issue is no question caused by the previous gen Airport extending the network.
Any help here would be great!
Setup:
- Motorla Surfboard SB6141
- WAN into Airport Extreme AC
- Previous generation Airport Extreme to extend the network, no special settings.
Don't be afraid to use techincal terminology to help me. I can follow and understand the majority of it, as I'm pretty into all of this.

I'm not aware of anything that has changed in the 802.11ac version of the AirPort base stations that would induce the packet loss that you are seeing with an extended network over using an earlier generation. I am assuming, of course, that you are extending another Apple wireless router ... correct?
Typically I would recommend that you would review the placement of the extending base station to be sure that it is in the optimal spot to reproduce the signal with the greatest amount of bandwidth possible. (Ref: This AirPort User Tip)

Serious packet loss creating roaming network over Ethernet.

Comcast Business Gateway modem/router with static addressing provides one address for an externally accessible web/mail server on one of its four RJ45 LAN ports. The second RJ45 LAN port provides a second external address with NAT & DHCP to an internal private 10.1.10.x network connected to a 24-port Netgear gigabit switch. The Netgear is our home's primary switch, with most of the ports going to different jacks thrpughout our house. We have various PCs and Macs, a home server and other similar devices hardwired through the house jacks back to the Netgear receiving DHCP assignments from the Comcast router.
We've had (1) Airport Extreme base station (last generation, not the tall one) connected to the network, also receiving a DHCP IP address from the Comcast box. It's set to bridging mode, cabled from its WAN port by CAT5e to the Netgear switch and offering a Wi-Fi SSID with WPA2 PSK. NAT/DHCP etc is disabled. IPv6 is set to link-local only. No disks attached. Wireless channels set to Automatically.
At this point we have fairly smooth network performance, everything connects immediately (iOS devices, Android devices, utility boxes, computers, etc) and 0% apparent packet loss.
We have some weak Wi-Fi coverage on the far side of the house and I'd like to establish a roaming network, with a new Airport Express (most recent gen) plugged into a wall jack on that side of the house, cabled by Ehternet back to the Netgear, and set up identically. Same SSID and PSK. But when I activate this, I'm finding the network gets anywhere from 88% to 98% packet loss pinging the Comcast router and going outbound. And none of the iOS devices I tried could establish a functional network connection.
I tried replacing the Airport Express with another similar Airport Express, to same effect. I set the Airport Express to create a second SSID and that seemed to work OK, but then I had two distinct networks instead of a roaming network. I also tried disabling DHCP on the Comcast router and enabling it on the Airport Extreme Base Station, but still had the same packet loss. I also tried setting one, the other, and then both Airport boxes to static addressess bypassing the DHCP for their LAN-side connections (although still bridging) and still too much packet loss. No matter what I do, I can't seem to establish a functional Ethernet-connected roaming network with both Airport boxes.
Any ideas?

Thank you for the reply. The Netgear switch I'm using is a GS724T -- it has management features which I'm working through, but all the ports are set to auto-negotiate and the port the Airport Express is on is lit for 100baseT. I didn't see any way to set the MTU in the Airport Utility menus/buttons.
When I join the Airport Express to the network, it sets up the roaming network as intended. But then performance all across the switch goes downhill -- even when pinging from a PC attached to one of the switch ports to the Comcast router I get 90% packet loss or worse, so that nothing seems to get out or in until I disconnect the Airport Express.. It's that dramatic a difference. It doesn't make sense to me that a wireles roaming network across the two Airport boxes should kill performance through the router...

TMS reporting - Network Packet Loss

Hi everyone,
I am trying to see packet loss reports in TMS but there is no info there.
My network is : VCS 7.0.2 with movi, c20 and ex60 registered (SIP) to it and a TMS 13.1.2.
The vcs is a starter pack and the TMS is the demo version. I first registered the endpoint to the vcs and then added the TMS to the network. I the added the endpoints and vcs to TMS. In TMS I see the endpoints and info about them, but unfortunatelly no info in the packet loss report. I made a call between movi and c20 with packet loss but no info was shown in the report.
I am very new to TMS and I wonder if there is something I should do in order to make the endpoints send packet loss info to TMS.
I sshed to the endpoints and I can see the info about packet loss and jitter through the api.
The network described above is my test network on which I can do prety much everything on. I also have the same problem (this time with EX60 endpoints, VCS Control and TMS) on a customer network and on that network I really need to get this working.
Any help would be much appreciated. Form what I read the endpoints should sent this info through HTTP to TMS. Am I right?
Thank you for your help.

Hi Magnus,
Thank you for your reply. I checked the logs and I get some info over there. I have attached the log.
Do you know what doc should I check to see if Ex60 is supported?
10.1.x.y
TANDBERG Codec C20
Other type
Endpoint
5/8/2012 3:58:51 AM
Disconnected
Call id: 3 Port id: 1;
Remote Number: sip:[email protected] Remote Name: 1853;
Direction: Outgoing CallProtocol: SIP;
Bandwidth: 6000 kbps Encryption Mode: Aes128;
Duration: 00:13:33; Cause Code: Normal call clearing
10.1.x.y
TANDBERG Codec C20
Other type
Endpoint
5/8/2012 3:45:19 AM
Connected
Call id: 3 Port id: 1;
Remote Number: sip:[email protected] Remote Name: ;
Direction: Outgoing CallProtocol: SIP;
Bandwidth: 6000 kbps Encryption Mode: Off;
10.1.x.y
TANDBERG Codec C20
Other type
Endpoint
5/7/2012 6:43:15 AM
Disconnected
Call id: 2 Port id: 1;
Remote Number: sip:[email protected] Remote Name: 1853;
Direction: Outgoing CallProtocol: SIP;
Bandwidth: 6000 kbps Encryption Mode: Aes128;
Duration: 00:14:57; Cause Code: CauseCode_Unknown
10.1.x.y
TANDBERG Codec C20
Other type
Endpoint
5/7/2012 6:28:19 AM
Connected
Call id: 2 Port id: 1;
Remote Number: sip:[email protected] Remote Name: ;
Direction: Outgoing CallProtocol: SIP;
Bandwidth: 6000 kbps Encryption Mode: Off;
10.1.x.y
TANDBERG Codec C20
Other type
Endpoint
5/7/2012 6:28:07 AM
Got Response
Got Network Response - TMS will now monitor   the system.;
System: [email protected] -   10.1.x.y ;
System Status: No response;
System Type: TANDBERG C-series   Endpoint;
Software: s52000 TC5.1.0.280662;
Hardware: F1AN19D00469 - ;
System Contact;
No Contact ();
Mobile: ;
Office: ;
10.1.x.y
TANDBERG Codec C20
Other type
Endpoint
5/7/2012 6:28:07 AM
Got Response
Got Network Response - TMS will now monitor   the system.;
System: [email protected] -   10.1.x.y ;
System Status: Idle;
System Type: TANDBERG C-series   Endpoint;
Software: s52000 TC5.1.0.280662;
Hardware: F1AN19D00469 - ;
System Contact;
No Contact ();
Mobile: ;
Office: ;
10.1.x.y
TANDBERG Codec C20
Other type
Endpoint
5/7/2012 6:28:06 AM
Got Response
Got Network Response - TMS will now monitor   the system.;
System: [email protected] -   10.1.x.y ;
System Status: No response;
System Type: TANDBERG C-series   Endpoint;
Software: s52000 TC5.1.0.280662;
Hardware: F1AN19D00469 - ;
System Contact;
No Contact ();
Mobile: ;
Office: ;

Consistent packet loss just a few hops into Verizon's network

I have had consistent packet loss just a few hops into Verizon's network for some time. I have tried the normal things like rebooting routers and releasing my ip address but none of that helps. Most routes do not have an issue, but there is one particular service in Verizon's network which I have issues with, and it happens to be the server that Verizon routes me through when I am gaming online.
The server is : G0-3-3-6.RCMDVA-LCR-22.verizon-gni.net (130.81.191.80) and I average around 50% packet loss each night. It is just the second hop into my route:
1) My Router Internal IP
2) L100.RCMDVA-VFTTP-16.verizon-gni.net (98.117.88.1) with a ping of 9 and 0 packet loss
3) G0-3-3-6.RCMDVA-LCR-22.verizon-gni.net (130.81.191.80) with a ping of 15 and 50-80% packet loss.
How can I get Verizon to stop routing me through this troublesome server? If I look at the route to goggle.com for example, I don't go through that server and there is no packet loss at all.

mrballcb wrote:
Since it's a congested link, you also should be aware that ICMP (what ping and traceroute use) become nearly useless for determining packet loss. A router backplane assigns a grade to every packet that wants to cross from one network connection to another, and ICMP typically is assigned low grade/value. So when a router is congested and needing to drop packets, ICMP is one of the first ones to get dropped. Less than 1% of your TCP traffic may be having problems, but ICMP failure might be greater than 50%. Find a traceroute program that can use TCP to do the traceroute for more accurate results. I'm not a Windows guy, so I have no clue what programs you have which can do this.
On my Linux/Unix computer, I use tcptraceroute
On a Windows computer, you need to download and install tracetcp.
If you are the original poster (OP) and your issue is solved, please remember to click the "Solution?" button so that others can more easily find it. If anyone has been helpful to you, please show your appreciation by clicking the "Kudos" button.

Wi-Fi packet loss + iMessage 'activation' error

Hello
I have two problems:
- Still having WiFi problems after updating to 10.10.3. This is REALLY annoying... When will there be a fix for this core problem?? Everyone is talking about this. When I do a ping to 8.8.8.8, I get a lot of packet loss (around 50%). Most of the time it's in blocks (5 minutes down / 2 minutes up). I tried everything: rebooting router, rebooting computer, adding/removing WiFi in Network preferences, added different DNS, added manual IP,... Other Mac's in the network do not have this problem... It's the operating system.
- I recently changed the password of my Apple ID, now I cannot login to iMessage anymore. 'Cannot Sign In to iMessage'; 'An error occurred during activation. Try again.'. I found a fix via Google, people advice to use Chameleon... But I'd like to rely on official support. This issue is around since Mavericks ...
C'mon Apple... Go back to the philosophy of Jobs' dad: “He loved doing things right. He even cared about the look of the parts you couldn’t see.”. Start fixing this annoying issues for the community!
Regards
Tim.

timdpaep wrote:
Still having WiFi problems after updating to 10.10.3. This is REALLY annoying... When will there be a fix for this core problem?? Everyone is talking about this. When I do a ping to 8.8.8.8, I get a lot of packet loss (around 50%). Most of the time it's in blocks (5 minutes down / 2 minutes up). I tried everything: rebooting router, rebooting computer, adding/removing WiFi in Network preferences, added different DNS, added manual IP,... Other Mac's in the network do not have this problem... It's the operating system.
If your Mac supports Handoff try to disable it and check if there is any progress: System Preferences > General > and disable option Allow Handoff between this Mac and your iCloud devices.
Also, go to System Preferences > Network and remove Bluetooth PAN/DUN if you have these options on the list of your Network Services.
After above steps, reboot your Mac and test it again.
timdpaep wrote:
I recently changed the password of my Apple ID, now I cannot login to iMessage anymore. 'Cannot Sign In to iMessage'; 'An error occurred during activation. Try again.'. I found a fix via Google, people advice to use Chameleon... But I'd like to rely on official support. This issue is around since Mavericks ...
Try this steps first: If you get an error when trying to activate iMessage or FaceTime - Apple Support
If above won't work for you, then i would suggest to create a separate thread for this issue. Otherwise this one will only get messy and soon no one will even look at your thread.
timdpaep wrote:
C'mon Apple... Go back to the philosophy of Jobs' dad: “He loved doing things right. He even cared about the look of the parts you couldn’t see.”. Start fixing this annoying issues for the community!
Apple is not here. This is a user to user discussions forum. If you wish to let Apple know about your issues you, then you might send them a feedback or talk to Apple's Customer Support.

WIFI Packet Loss/Jitter MacBook Air 11 & LION OSX 10.7.1

I started using computers more than 30 years ago when I was 5, I had my first IBM PC at the age of 10 and have never had any interest in paying over the odds for an Apple mac mainly because I saw the Mac as a kind of "Can't open nothing", one mouse buttoned retard of the computer world.
That is, until now.
I set up an online business 3 years ago and rented a dedicated server and set the whole business up in a cloud, so to speak. Having done that, all I needed a laptop for was a remote desktop connection and to run a SIP phone (Internet phone).
My PC based laptops had almost nothing installed on them, and I wasn't using software on the laptop itself, I was using remote desktop, so - why not try a MAC? The new Macbook Air 11 is small, light and made of metal and glass so should be robust enough to travel with me.
I have to say, this was the worst move I've ever made.
I opened the new shiny macbook and the first thing I noticed was that the internet seemed hit and miss. Moving around the room I managed to find a spot whereby pages woud load quickly. Strange, my £200 acer laptop was sh.t fast everywhere in the house. No matter, I packed it back away and carried on working on the Windows machine.
I've come to Newquay this week, and i've started to try and use the Macbook again in a hotel. The wireless signal in the room is low, and speedtest shows about 1 meg down and 3/4 meg up. That may sound bad to you, but remote desktop uses about 5k/sec (modem dial up speed) and the softphone, well, my Asterisk VOIP setup is confugured to use the GSM codec so that's 8k/sec each way + overheads.
This whole setup was deliberately designed to be "thin" so I can travel with ease and work on bad connections like USB internet sticks.
Anyhow, the Macbook was unable to hold a stable connection to the remote desktop or SIP phone, even though the speed test showed a whopping 1 meg up and down. What you may not be aware of is that there is more to a connection than the speed, there is the quality as well. How many packets are lost / how much "jitter" is on the line.
Anyhow, we're not living in the 3rd world, I ran a PINGTEST and it showed a small amount of jitter but told me the line was class B, online games may suffer but voip should be fine.
I unpacked the Acer, placed it in exactly the same spot as the Apple had sat in and it worked beautifully with 1 bar of wireless signal, all day long. Phone calls were clear.
So you know now what I'm thinking. I'm sitting here with my £200 acer because I can't use the £1500 macbook air 11. I paid nearly sixteen hundred pounds for this piece of .... and it doesn't ...... work. Time to contact Apple support.
2nd Mistake!
Representitive 1: - Told me that I can't compare the Macbook Air to the Acer, the Acer has Google Chrome and everybody knows Google Chrome is the fastest browser. I was told there was nothing more he could do, its probably a bad line at the hotel. When I explained the Acer works fine for voip I was told well, maybe it is getting a better signal. I explained the Acer has the cheapest possible parts inside it and paid 1500 for this macbook, expecting it to have quality parts inside and was told I'd paid for the size, because its so small but its not considered "powerful". Apple do you train your staff? Clearly not.
Thank god I wasn't paying to talk to this moron.
Representitive 2: - Had no idea what packet loss or Jitter was, got me to do a speedtest and said that looks fine. Then he got me to remove the WIFI adapter and re add it in the network settings.
Guess what, nothing changed, its still the same hardware and software.
Representitive 3: - Still not really understanding "quality" issues with the networking interface, I was asked to install the latest Java client. I did it, only because I wanted to comply with Apples wishes so they'd help me, but they weren't helping and Java has nothing to do with the network adapter, so that was useless advice too.
Apple seem to have no idea there is a problem, even though Google has pages and pages of people saying the same as me, and their own discussion forums have thousands of people complaining https://discussions.apple.com/thread/2664670?start=0&tstart=0
Finally, late yesterday whilst speaking to d.ck head number 3 at Apple support, we found a forum post talking about a fix, 10.7.1 update. I told d. head number 3 about the update and he suggested I applied it. So I did and everything looked great, for a whole evening.
This morning, I switched on again and the same thing, slow remote desktop, choppy unusable phone. Remember the phone needs less than 20k for a conversation, thats 0.2 meg. Speedtest again showing a whole meg both ways.
I called apple support again, this time being a little forceful, and I've asked for this to be escalated, but the bottom line is - they have no fix, they don't aknowledge this as a problem and I was told LION is new, so maybe it's got a bug..
I told the guy on the phone this is a network driver issue, the intermittency of the problem shows that and the Apple's lack of settings for the network adapter means the unit is autonegotiating with the router and choosing speed and duplex settings on its own. Sometimes it does that correctly, other times not and the connection although fast has a lot of noise / packet loss / corruption.
I've found a workaround, you put the unit to sleep and wake it up again and it runs fast until the next shutdown. Not really acceptable seeing as I was paying for "the cream of the crop".
I will definately not be recommending Apple products, and i'll certainly not be replacing the Windows laptops in my business with Apple's toytown system- i'd go out of business if I had to rely on this.
All there is left now, is to look at Boot camp and see if I can wipe this waste of space linux hack from the unit and install Windows 7.

I started using computers more than 30 years ago when I was 5, I had my first IBM PC at the age of 10 and have never had any interest in paying over the odds for an Apple mac mainly because I saw the Mac as a kind of "Can't open nothing", one mouse buttoned retard of the computer world.
That is, until now.
I set up an online business 3 years ago and rented a dedicated server and set the whole business up in a cloud, so to speak. Having done that, all I needed a laptop for was a remote desktop connection and to run a SIP phone (Internet phone).
My PC based laptops had almost nothing installed on them, and I wasn't using software on the laptop itself, I was using remote desktop, so - why not try a MAC? The new Macbook Air 11 is small, light and made of metal and glass so should be robust enough to travel with me.
I have to say, this was the worst move I've ever made.
I opened the new shiny macbook and the first thing I noticed was that the internet seemed hit and miss. Moving around the room I managed to find a spot whereby pages woud load quickly. Strange, my £200 acer laptop was sh.t fast everywhere in the house. No matter, I packed it back away and carried on working on the Windows machine.
I've come to Newquay this week, and i've started to try and use the Macbook again in a hotel. The wireless signal in the room is low, and speedtest shows about 1 meg down and 3/4 meg up. That may sound bad to you, but remote desktop uses about 5k/sec (modem dial up speed) and the softphone, well, my Asterisk VOIP setup is confugured to use the GSM codec so that's 8k/sec each way + overheads.
This whole setup was deliberately designed to be "thin" so I can travel with ease and work on bad connections like USB internet sticks.
Anyhow, the Macbook was unable to hold a stable connection to the remote desktop or SIP phone, even though the speed test showed a whopping 1 meg up and down. What you may not be aware of is that there is more to a connection than the speed, there is the quality as well. How many packets are lost / how much "jitter" is on the line.
Anyhow, we're not living in the 3rd world, I ran a PINGTEST and it showed a small amount of jitter but told me the line was class B, online games may suffer but voip should be fine.
I unpacked the Acer, placed it in exactly the same spot as the Apple had sat in and it worked beautifully with 1 bar of wireless signal, all day long. Phone calls were clear.
So you know now what I'm thinking. I'm sitting here with my £200 acer because I can't use the £1500 macbook air 11. I paid nearly sixteen hundred pounds for this piece of .... and it doesn't ...... work. Time to contact Apple support.
2nd Mistake!
Representitive 1: - Told me that I can't compare the Macbook Air to the Acer, the Acer has Google Chrome and everybody knows Google Chrome is the fastest browser. I was told there was nothing more he could do, its probably a bad line at the hotel. When I explained the Acer works fine for voip I was told well, maybe it is getting a better signal. I explained the Acer has the cheapest possible parts inside it and paid 1500 for this macbook, expecting it to have quality parts inside and was told I'd paid for the size, because its so small but its not considered "powerful". Apple do you train your staff? Clearly not.
Thank god I wasn't paying to talk to this moron.
Representitive 2: - Had no idea what packet loss or Jitter was, got me to do a speedtest and said that looks fine. Then he got me to remove the WIFI adapter and re add it in the network settings.
Guess what, nothing changed, its still the same hardware and software.
Representitive 3: - Still not really understanding "quality" issues with the networking interface, I was asked to install the latest Java client. I did it, only because I wanted to comply with Apples wishes so they'd help me, but they weren't helping and Java has nothing to do with the network adapter, so that was useless advice too.
Apple seem to have no idea there is a problem, even though Google has pages and pages of people saying the same as me, and their own discussion forums have thousands of people complaining https://discussions.apple.com/thread/2664670?start=0&tstart=0
Finally, late yesterday whilst speaking to d.ck head number 3 at Apple support, we found a forum post talking about a fix, 10.7.1 update. I told d. head number 3 about the update and he suggested I applied it. So I did and everything looked great, for a whole evening.
This morning, I switched on again and the same thing, slow remote desktop, choppy unusable phone. Remember the phone needs less than 20k for a conversation, thats 0.2 meg. Speedtest again showing a whole meg both ways.
I called apple support again, this time being a little forceful, and I've asked for this to be escalated, but the bottom line is - they have no fix, they don't aknowledge this as a problem and I was told LION is new, so maybe it's got a bug..
I told the guy on the phone this is a network driver issue, the intermittency of the problem shows that and the Apple's lack of settings for the network adapter means the unit is autonegotiating with the router and choosing speed and duplex settings on its own. Sometimes it does that correctly, other times not and the connection although fast has a lot of noise / packet loss / corruption.
I've found a workaround, you put the unit to sleep and wake it up again and it runs fast until the next shutdown. Not really acceptable seeing as I was paying for "the cream of the crop".
I will definately not be recommending Apple products, and i'll certainly not be replacing the Windows laptops in my business with Apple's toytown system- i'd go out of business if I had to rely on this.
All there is left now, is to look at Boot camp and see if I can wipe this waste of space linux hack from the unit and install Windows 7.

Verizon FIOS Intermittent Packet Loss Problem - How to Convince Verizon Support it's NOT ME

Hi,
I have been having a problem with Verizon FIOS Internet AND Phone since Thursday afternoon.
Basically I have intermittent outages several times a day of 15-40 seconds where my download doesn't work, but upload still does. This happens on BOTH my phone and internet. Therefore it's not my router or computer equipment causing the problem.
Here's what happens:
- On the internet: I have a periodic download problem where I can receive no data for about 15 - 40 seconds. After that it returns to normal
- On the phone: If I'm on the phone at the same time then during that period of internet loss I also can not hear anything that the person I am talking to says. However they can hear me just fine (ie. download only problem)
I have been talking to Verizon technical support and they have blamed my router and ONT. I have tried switching off the router, and using a different one. Also they have replaced the ONT twice.
* This problem occurs on BOTH the phone and internet at the same time. This clearly suggests the problem is not in my own house.
In fact I know exactly where the problem lies. I did a traceroute to google below:
Tracing route to google.com [74.125.113.106]
over a maximum of 30 hops:
1     4 ms     1 ms    <1 ms 192.168.1.1
2     5 ms     4 ms     4 ms L300.NWRKNJ-VFTTP-122.verizon-gni.net [74.105.157.1]
3     9 ms     8 ms     7 ms G2-0-0-1822.NWRKNJ-LCR-08.verizon-gni.net [130.81.133.156]
4    11 ms     8 ms     7 ms P15-0.NWRKNJ-LCR-07.verizon-gni.net [130.81.30.148]
5     9 ms     6 ms     7 ms so-5-0-0-0.NWRK-BB-RTR1.verizon-gni.net [130.81.29.8]
6     7 ms     6 ms     7 ms 0.so-7-0-0.XL3.EWR6.ALTER.NET [152.63.19.177]
7     9 ms    10 ms     9 ms 0.so-1-0-1.XL3.NYC4.ALTER.NET [152.63.0.213]
8     9 ms     9 ms     9 ms TenGigE0-6-0-0.GW8.NYC4.ALTER.NET [152.63.22.41]
9    33 ms    31 ms    35 ms google-gw.customer.alter.net [152.179.72.62]
10     8 ms    11 ms    10 ms 209.85.252.215
11    18 ms    17 ms    16 ms 209.85.249.11
12    31 ms    29 ms    29 ms 209.85.241.222
13    30 ms    29 ms    29 ms 209.85.241.207
14    41 ms    39 ms    34 ms 209.85.243.1
15    27 ms    27 ms    29 ms vw-in-f106.1e100.net [74.125.113.106]
Trace complete.
Then I pinged each device for hops 2-4. When the problem occurs the first one in the hop - 74.105.157.1 - runs fine. The second device - 130.81.133.156 - times out, and all other devices further down the chain time out. This clearly suggest that the device:
130.81.133.156 has major problems.
I have mentioned this to tech support, but they have no way for me to send them logs. Apparently the support technicians at Verizon can not be trusted with even the most basic of tools like email and the web. They also shield me from the NT (Network technician), who is so special that even the tech support guys are only allowed to text chat with him, not actually talk to him. I have enough logs here to clearly show what the problem is.
The latest from tech support is that they are sending yet another guy by my house tomorrow to witness this problem firsthand. Then he will call support that will text chat with the NT, and MAYBE they'll start thinking it's not me.
My main question here is: "How do I get Verizon to believe it really could be a problem in their own network?"
Here are some threads from last year that explain exactly the same problem I'm having. So it wasn't just me:
http://forums.verizon.com/t5/FiOS-TV-Technical-Assistance/Verizon-FIOS-intermittent-connection-drops...
http://forums.verizon.com/t5/FiOS-Internet/Intermittent-Network-Timeouts/m-p/28138
One person said Verizon finally fixed it by replacing a PON card. I'm not sure if this is the same problem as that though.
I am an avid Starcraft player and this is driving me crazy because I am getting dropped from my games all the time. Also phone conversations suck when there's these big lags where I can't hear who I'm talking to.
I have had Verizon FIOS internet for 3 years now and this is the first problem I've ever had with it. But I'm starting to get majorly frustrated at how long it's taking to resolve the problem.
Here is a sample of the ping logs I was talking about for different devices all at the same time.
Device 2 in the Trace Route:
Reply from 74.105.157.1: bytes=32 time=78ms TTL=126
Reply from 74.105.157.1: bytes=32 time=57ms TTL=126
Reply from 74.105.157.1: bytes=32 time=41ms TTL=126
Reply from 74.105.157.1: bytes=32 time=35ms TTL=126
Reply from 74.105.157.1: bytes=32 time=34ms TTL=126
Reply from 74.105.157.1: bytes=32 time=41ms TTL=126
Reply from 74.105.157.1: bytes=32 time=43ms TTL=126
Reply from 74.105.157.1: bytes=32 time=59ms TTL=126
Reply from 74.105.157.1: bytes=32 time=24ms TTL=126
Reply from 74.105.157.1: bytes=32 time=48ms TTL=126
Reply from 74.105.157.1: bytes=32 time=5ms TTL=126
Reply from 74.105.157.1: bytes=32 time=5ms TTL=126
Reply from 74.105.157.1: bytes=32 time=5ms TTL=126
Reply from 74.105.157.1: bytes=32 time=4ms TTL=126
Reply from 74.105.157.1: bytes=32 time=3ms TTL=126
Reply from 74.105.157.1: bytes=32 time=20ms TTL=126
Reply from 74.105.157.1: bytes=32 time=19ms TTL=126
Reply from 74.105.157.1: bytes=32 time=18ms TTL=126
Reply from 74.105.157.1: bytes=32 time=17ms TTL=126
Reply from 74.105.157.1: bytes=32 time=17ms TTL=126
Reply from 74.105.157.1: bytes=32 time=17ms TTL=126
Reply from 74.105.157.1: bytes=32 time=17ms TTL=126
Reply from 74.105.157.1: bytes=32 time=37ms TTL=126
Reply from 74.105.157.1: bytes=32 time=17ms TTL=126
Reply from 74.105.157.1: bytes=32 time=16ms TTL=126
Device 3 in the Trace Route:
Reply from 130.81.133.156: bytes=32 time=7ms TTL=253
Reply from 130.81.133.156: bytes=32 time=7ms TTL=253
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=10ms TTL=253
Reply from 130.81.133.156: bytes=32 time=9ms TTL=253
Reply from 130.81.133.156: bytes=32 time=10ms TTL=253
Reply from 130.81.133.156: bytes=32 time=13ms TTL=253
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=7ms TTL=253
Reply from 130.81.133.156: bytes=32 time=6ms TTL=253
Reply from 130.81.133.156: bytes=32 time=8ms TTL=253
Reply from 130.81.133.156: bytes=32 time=14ms TTL=253
Device 4 in the Trace Route:
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=7ms TTL=252
Reply from 130.81.30.148: bytes=32 time=6ms TTL=252
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=7ms TTL=252
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=7ms TTL=252
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Request timed out.
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=7ms TTL=252
Reply from 130.81.30.148: bytes=32 time=6ms TTL=252
Reply from 130.81.30.148: bytes=32 time=8ms TTL=252
Reply from 130.81.30.148: bytes=32 time=7ms TTL=252
Reply from 130.81.30.148: bytes=32 time=6ms TTL=252
Any help, thoughts, suggestions, etc would be great appreciated!
~David

I understand your logic, but you have not eliminated 74.105.157.1 as the problem. It could be allowing packets out, like outside callers hearing you, but not allow them back in. Since you have results pinging out, trying ping back in. Use this packet loss tool. You do not need to catch it when it's not working because this tool will ping your IP address (and all the hops in between) for up to 7 days. You will easily see when packet loss is occurring.
If it can successfully ping 74.105.157.1 when the problem occurrs, then 130.81.133.156 is not the issue. This may not help dealing with the personalities at Verizon, but it will help definitively knowing which device is the issue.

Packet loss when flood pinging a Mac

I had some trouble transferring large files between my iMac and my MBP the other day and so started a bit of investigation. Mistake really - here is what I found:
All mac targets are running up-to-date Leopard and use intel processors.
The home network has a linksys wireless router - all devices connected by copper.
flood ping tests with command 'sudo ping -f <target>:
from iMac to MBP shows 30% packet loss
from MBP tp iMac shows 33% packet loss
from iMac to windows laptop 0% packet loss
from iMac to linksys router 0% packet loss
from iMac to Freecom NAS box 0% packet loss
from MBP to windows laptop 0% packet loss
from MBP to linksys router 0% packet loss
from MBP to Freecom NAS box 0% packet loss
I took the macbook to work and picked targets on another site, several busy switch hops away.
from MBP to windows desktop 0% packet loss
from MBP to another iMac 26% packet loss
from MBP to mac mini 28% packet loss
from MBP to linux server 0% packet loss
from linux server to MBP 32% packet loss
The firewall is off on all the targets.
Seem clear enough - Mac machines can't handle high ping loads. It is no good telling me they don't have to. If they can answer a ping at all, they should be able to handle the load. It is a perfectly acceptable way of stress testing the link. File transfers are generally not an issue but now I want to know...
Why can't the macs handle the ping floods?
Is this indicative of any other weakness in the IP stack?
Pete

I had a suspicion of packet loss on my internet connection but could not be certain it was the ISP at fault. The fact that I had been having trouble transferring large files between my machines led me to look for possible local problems.
Network fault finding should always examine the hardware first so I wanted to see if there was anything about the cabling or the router which might be causing packet loss.
Actually copying data about the network is a pretty poor way to test things because you have several additional layer of complexity that can colour the results.
When I had narrowed down the flood ping packet loss to the macs, I went hunting on the 'net. There were plenty of people who were reporting various kinds of packet loss. Enough of them that I wondered if there was something more to it. Some of them were talking about similar symptoms to mine. The respondents usually answered a question other than the one asked so I thought I would put up some tests and see if there was actually a problem anywhere.
Now I know it is a 'feature' rather than a fault, I can work around it.
Thanks anyway
Pete

Slow and lots of packet loss

Hi Folks,
I have a wireless network set up at home with 3 macs on it. I have a G3 iMac (ruby) with an airport card (original), a Dual 1.25GHz G4 MDD also with an original airport card in it and finally a new MacBook Pro with the standard Airport Extreme 802.11N card and firmware.
Both the older machines connect and browse as one would expect them to and are lightning fast at browsing compared to the MBP. Is there some sort of mismatch with the cards?
The router is not Apple. It is a Billion 7402VGP (wireless and VoIP) with the latest firmware. It is not capable of 802.11N but is capable of 802.11g. I have tried the MBP with traceroute with 50% packet loss on wireless but none on ethernet. The G4 on wireless has no packet loss and is further away.
Any advice? What else could I tell you that would help you to help me?
MacBook Pro 15" 2.2Ghz Core 2 Duo Mac OS X (10.4.10) Wireless Card Firmware Version: 1.1.8.5

Hi Jane, Thanks for the reply. I have now purchased an AEBS(n) to try to overcome this problem. The Apple site says it is compatible with all versions of Airport card so I thought it would solve the problem. My new problem is to be found here: http://discussions.apple.com/thread.jspa?threadID=1087292&tstart=0
However to answer your questions, The OS is 10.4.10 and I have run every updater I can find for all Macs concerned. hope this helps.

Packet Loss after Reboot of ASA 5510

Hi all,
I have an ASA and a 2811 behind it and I had to replace a battery on a UPS so I had to take down the network to do it. Before doing it the network ran fine, but I did a WR MEM and a Copy RUNNING to STARTUP config thinking that the configs I had were fine. At some point in the past I must of made a change and never applied it and maybe it is causing the issue, but I am at a loss as to what is the cause. I am getting consistent packet loss from the ASA out. Any address I ping on the inside is clear and quick. Also, I do not know if it is related, but I cannot get results from TRACE ROUTES and I believe I used to.
I have confirmed the PL is related to my network, if I plug the static IP info from the provider in to a laptop, it is clear. I am at my wits end, and I know just enough to be dangerous, so any help would be appreciated.
Here are my configs:
ASA5510# sh run
: Saved
ASA Version 9.1(4)
hostname ASA5510
domain-name m.int
enable password encrypted
xlate per-session deny tcp any4 any4
xlate per-session deny tcp any4 any6
xlate per-session deny tcp any6 any4
xlate per-session deny tcp any6 any6
xlate per-session deny udp any4 any4 eq domain
xlate per-session deny udp any4 any6 eq domain
xlate per-session deny udp any6 any4 eq domain
xlate per-session deny udp any6 any6 eq domain
passwd encrypted
names
dns-guard
interface Ethernet0/0
description LAN Interface
nameif Inside
security-level 100
ip address 10.10.1.1 255.255.255.252
interface Ethernet0/1
description WAN Interface
nameif Outside
security-level 0
ip address 68.233.x.x 255.255.255.128
interface Ethernet0/2
description DMZ
nameif DMZ
security-level 100
ip address 10.10.0.1 255.255.255.252
interface Ethernet0/3
description VOIP
nameif VOIP
security-level 100
ip address 10.10.2.1 255.255.255.252
interface Management0/0
management-only
shutdown
nameif management
security-level 0
no ip address
boot system disk0:/asa914-k8.bin
ftp mode passive
dns domain-lookup Inside
dns domain-lookup Outside
dns server-group DefaultDNS
name-server 8.8.8.8
name-server 8.8.4.4
name-server 68.233.xx.5
name-server 68.233.xx.6
domain-name m.int
same-security-traffic permit inter-interface
object network ROUTER-2811
host 10.10.1.2
object network ROUTER-2821
host 10.10.0.2
object network WEBCAM-01
host 192.168.1.5
object network DNS-SERVER
host 192.168.1.2
object network ROUTER-3745
host 10.10.2.2
object network RDP-DC1
host 192.168.1.2
object network BLUE
host 192.168.1.6
description Blue Iris Server
object network M_LAP_LEA
host 192.168.1.20
description Laptop from LEA
object-group network PAT-SOURCE
network-object 10.10.1.0 255.255.255.252
network-object 10.10.0.0 255.255.255.252
network-object 10.10.2.0 255.255.255.252
network-object 192.168.0.0 255.255.255.0
network-object 172.16.10.0 255.255.255.0
network-object 172.16.20.0 255.255.255.0
network-object 128.162.1.0 255.255.255.0
network-object 128.162.10.0 255.255.255.0
network-object 128.162.20.0 255.255.255.0
network-object 192.168.1.0 255.255.255.0
network-object 192.168.10.0 255.255.255.0
network-object 192.168.20.0 255.255.255.0
network-object 172.16.1.0 255.255.255.0
network-object 162.128.1.0 255.255.255.0
network-object 162.128.10.0 255.255.255.0
network-object 162.128.20.0 255.255.255.0
network-object 142.16.1.0 255.255.255.0
network-object 142.16.10.0 255.255.255.0
network-object 142.16.20.0 255.255.255.0
object-group network DM_INLINE_NETWORK_2
network-object host 98.22.xxx
object-group network Outside_access_in
object-group protocol DM_INLINE_PROTOCOL_1
protocol-object gre
access-list USERS standard permit 10.10.1.0 255.255.255.0
access-list Outside_access_in extended permit tcp host 98.22.xxx object ROUTER-2811 eq ssh
access-list Outside_access_in extended permit tcp host 98.22.xxx object ROUTER-2821 eq ssh
access-list Outside_access_in extended permit tcp host 98.22.xxx interface Outside eq https
access-list Outside_access_in extended permit tcp host 98.22.xxx object WEBCAM-01 eq www inactive
access-list Outside_access_in extended permit tcp host 98.22.xxx object RDP-DC1 eq xxxx
access-list Outside_access_in extended permit tcp host 98.22.xxx object BLUE eq xxxx
access-list Outside_access_in extended permit tcp host 98.22.xxx object ROUTER-3745 eq ssh
access-list Outside_access_in extended permit tcp any object BLUE eq xxxx
access-list dmz-access-vlan1 extended permit ip 128.162.1.0 255.255.255.0 any
access-list dmz-access remark Permit all traffic to DC1
access-list dmz-access extended permit ip 128.162.1.0 255.255.255.0 host 192.168.1.2
access-list dmz-access remark Permit only DNS traffic to DNS server
access-list dmz-access extended permit udp 128.162.1.0 255.255.255.0 host 192.168.1.2 eq domain
access-list dmz-access remark Permit ICMP to all devices in DC
access-list dmz-access extended permit icmp 128.162.1.0 255.255.255.0 192.168.1.0 255.255.255.0
access-list dmz-access remark Permit all traffic to DC1
access-list dmz-access remark Permit only DNS traffic to DNS server
access-list dmz-access remark Permit ICMP to all devices in DC
pager lines 24
logging enable
logging asdm informational
mtu Inside 1500
mtu Outside 1500
mtu DMZ 1500
mtu VOIP 1500
mtu management 1500
icmp unreachable rate-limit 1 burst-size 1
icmp deny any Outside
asdm image disk0:/asdm-715.bin
no asdm history enable
arp timeout 14400
no arp permit-nonconnected
object network ROUTER-2811
nat (Inside,Outside) static interface service tcp ssh x
object network ROUTER-2821
nat (DMZ,Outside) static interface service tcp ssh x
object network WEBCAM-01
nat (Inside,Outside) static interface service tcp www x
object network ROUTER-3745
nat (VOIP,Outside) static interface service tcp ssh x
object network RDP-DC1
nat (Inside,Outside) static interface service tcp xxxx xxxx
object network BLUE
nat (Inside,Outside) static interface service tcp xxxx xxxx
nat (any,Outside) after-auto source dynamic any interface
access-group Outside_access_in in interface Outside
route Outside 0.0.0.0 0.0.0.0 68.233.151.1 1
route DMZ 128.162.1.0 255.255.255.0 10.10.0.2 1
route DMZ 128.162.10.0 255.255.255.0 10.10.0.2 1
route DMZ 128.162.20.0 255.255.255.0 10.10.0.2 1
route VOIP 142.16.1.0 255.255.255.0 10.10.2.2 1
route VOIP 142.16.10.0 255.255.255.0 10.10.2.2 1
route VOIP 142.16.20.0 255.255.255.0 10.10.2.2 1
route Inside 172.16.10.0 255.255.255.0 10.10.1.2 1
route Inside 172.16.20.0 255.255.255.0 10.10.1.2 1
route Inside 192.168.1.0 255.255.255.0 10.10.1.2 1
route Inside 192.168.10.0 255.255.255.0 10.10.1.2 1
route Inside 192.168.20.0 255.255.255.0 10.10.1.2 1
timeout xlate 3:00:00
timeout pat-xlate 0:00:30
timeout conn 1:00:00 half-closed 0:10:00 udp 0:02:00 icmp 0:00:02
timeout sunrpc 0:10:00 h323 0:05:00 h225 1:00:00 mgcp 0:05:00 mgcp-pat 0:05:00
timeout sip 0:30:00 sip_media 0:02:00 sip-invite 0:03:00 sip-disconnect 0:02:00
timeout sip-provisional-media 0:02:00 uauth 0:05:00 absolute
timeout tcp-proxy-reassembly 0:01:00
timeout floating-conn 0:00:00
dynamic-access-policy-record DfltAccessPolicy
aaa-server PNL-RADIUS protocol radius
aaa-server PNL-RADIUS (Inside) host 192.168.1.2
key *****
radius-common-pw *****
user-identity default-domain LOCAL
aaa authentication ssh console LOCAL
http server enable
http 0.0.0.0 0.0.0.0 Inside
http 98.22.xxx 255.255.255.255 Outside
snmp-server host Inside 192.168.1.2 community ***** version 2c udp-port 161
snmp-server location Lovington NM USA
snmp-server contact Mitchell Tuckness
snmp-server community *****
snmp-server enable traps snmp authentication linkup linkdown coldstart warmstart
crypto ipsec security-association pmtu-aging infinite
crypto ca trustpool policy
telnet timeout 5
ssh 0.0.0.0 0.0.0.0 Inside
ssh 98.22.xxx 255.255.255.255 Outside
ssh timeout 60
ssh version 2
ssh key-exchange group dh-group1-sha1
console timeout 0
threat-detection basic-threat
threat-detection statistics
threat-detection statistics tcp-intercept rate-interval 30 burst-rate 400 average-rate 200
ntp server 24.56.178.140 source Outside prefer
username xxxx password x encrypted privilege 15
class-map inspection_default
match default-inspection-traffic
policy-map type inspect dns migrated_dns_map_1
parameters
message-length maximum client auto
message-length maximum 512
policy-map global_policy
class inspection_default
inspect dns migrated_dns_map_1
inspect ftp
inspect h323 h225
inspect h323 ras
inspect rsh
inspect rtsp
inspect esmtp
inspect sqlnet
inspect skinny
inspect sunrpc
inspect xdmcp
inspect sip
inspect netbios
inspect tftp
inspect ip-options
inspect icmp
inspect icmp error
inspect pptp
class class-default
user-statistics accounting
service-policy global_policy global
prompt hostname context
no call-home reporting anonymous
call-home
profile CiscoTAC-1
no active
destination address http https://tools.cisco.com/its/service/oddce/services/DDCEService
destination address email [email protected]
destination transport-method http
subscribe-to-alert-group diagnostic
subscribe-to-alert-group environment
subscribe-to-alert-group inventory periodic monthly
subscribe-to-alert-group configuration periodic monthly
subscribe-to-alert-group telemetry periodic daily
password encryption aes
hpm topN enable
Cryptochecksum:949189d67866f6c09450769d41649992
: end
C2811#sh run
Building configuration...
Current configuration : 3925 bytes
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
hostname C2811
boot-start-marker
boot system flash
boot-end-marker
enable secret 4 DWJfYBf6KhkIRmhhIhx8ibAAXVGQWjwfuyzfaX4Im8M
aaa new-model
aaa session-id common
dot11 syslog
no ip source-route
ip cef
no ip dhcp use vrf connected
ip domain name maladomini.int
ip name-server 192.168.1.2
ip name-server 8.8.8.8
ip name-server 68.233.xxx.x
ip name-server 68.233.xxx.x
no vlan accounting input
multilink bundle-name authenticated
password encryption aes
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-1290569776
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-1290569776
revocation-check none
rsakeypair TP-self-signed-1290569776
crypto pki certificate chain TP-self-signed-1290569776
certificate self-signed 01
3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 31323930 35363937 3736301E 170D3134 30313035 30363130
33395A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D31 32393035
36393737 3630819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100B18F F63C5121 00785DE0 854601BA EE77DAA3 21286D8C 6E700C37 237CC1BE
611023AF FBE04BBE 7B4B3233 E4E129DD A74604E5 62AA39BF 77F98D5D D63944E9
2345AE37 D93C5753 E425E85A EB22C2C9 CFC5D1A0 F800449B 0419A5C8 A0A101EC
02928172 7B30A609 71ADA3D4 68F4F484 AF2B3249 0E225DB2 C72C136A E670D761
DDE30203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603
551D2304 18301680 1461F6DE 8EF50F7B 0E46359F 421EA106 9375F65F 30301D06
03551D0E 04160414 61F6DE8E F50F7B0E 46359F42 1EA10693 75F65F30 300D0609
2A864886 F70D0101 05050003 81810049 BA55F695 8525265F ED2D77EE 8706BF10
63A7E644 202F6663 9EA5551F 47F7FC50 D4021EDD E3DC5A80 39FD161A C337D20D
71B98875 0F1FE887 649E81D3 F93F7A1B A1E18B99 A77B1A59 84DB4711 867913FD
044084FB 651ECA6E C6EDF35C E43A2946 8C01781E 26DB9484 C8740A82 4A7CA266
A0655526 CBCB4982 F30D68E9 D70753
quit
license udi pid CISCO2811 sn FTX1041A07T
username admin secret 5 $1$iBeC$8dqYMcpTex8gtUfannzox.
username xxxx privilege 15 secret 4 DWJfYBf6KhkIRmhhIhx8ibAAXVGQWjwfuyzfaX4Im8M
redundancy
ip ssh time-out 60
ip ssh authentication-retries 5
ip ssh version 2
interface FastEthernet0/0
description CONNECTION TO INSIDE INT. OF ASA
ip address 10.10.1.2 255.255.255.252
ip virtual-reassembly in
duplex auto
speed auto
interface FastEthernet0/1
no ip address
ip virtual-reassembly in
duplex auto
speed auto
interface FastEthernet0/1.1
description VLAN 10
encapsulation dot1Q 10
ip address 192.168.10.1 255.255.255.0
ip helper-address 192.168.1.2
ip virtual-reassembly in
interface FastEthernet0/1.2
description VLAN 20
encapsulation dot1Q 20
ip address 192.168.20.1 255.255.255.0
ip helper-address 192.168.1.2
ip virtual-reassembly in
interface FastEthernet0/1.3
description Trunk Interface VLAN 1
encapsulation dot1Q 1 native
ip address 192.168.1.1 255.255.255.0
ip helper-address 192.168.1.2
ip virtual-reassembly in
interface Dialer0
no ip address
ip default-gateway 10.10.1.1
ip forward-protocol nd
no ip http server
ip http authentication local
ip http secure-server
ip dns server
ip route 0.0.0.0 0.0.0.0 10.10.1.1
ip ospf name-lookup
access-list 1 permit any
dialer-list 1 protocol ip permit
snmp-server community Maladomini-RW RW
tftp-server system:running-config 1
control-plane
line con 0
exec-timeout 0 0
password 7 101D58415D361606050A147A
line aux 0
line vty 0 4
exec-timeout 0 0
password 7 0527031B2C49470758
transport input ssh
scheduler allocate 20000 1000
end
2821:
C2821#sh run
Building configuration...
Current configuration : 4128 bytes
version 15.1
service timestamps debug datetime msec
service timestamps log datetime msec
service password-encryption
hostname C2821
boot-start-marker
boot system flash
boot-end-marker
enable secret 4 x
aaa new-model
aaa session-id common
dot11 syslog
no ip source-route
ip cef
no ip dhcp use vrf connected
ip domain name maladomini.int
ip name-server 192.168.1.2
ip name-server 8.8.8.8
ip name-server 68.233.xxx.x
ip name-server 68.233.xxx.x
no vlan accounting input
multilink bundle-name authenticated
password encryption aes
crypto pki token default removal timeout 0
crypto pki trustpoint TP-self-signed-3335929422
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-3335929422
revocation-check none
rsakeypair TP-self-signed-3335929422
crypto pki certificate chain TP-self-signed-3335929422
certificate self-signed 01
3082022B 30820194 A0030201 02020101 300D0609 2A864886 F70D0101 05050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 33333335 39323934 3232301E 170D3134 30313135 30333537
32385A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D33 33333539
32393432 3230819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100AF6D 8C23745E 80AA83AC BE0243DD C8F8EC56 85BBE495 EF790354 B7E81921
4C46CE35 F840420A 8385D3E3 B7B14EDF F4A8DB51 1A29E0ED A2704F69 9632ED7E
5F66E546 486B2821 FB77266F 950D351E 13AA18FE 687643F6 FB9BF95F E56A0195
19B8A7B6 7A582357 2517F08E 5E3BA197 2CD71E3E 32AB4B96 412E9AE3 1932A218
7A1F0203 010001A3 53305130 0F060355 1D130101 FF040530 030101FF 301F0603
551D2304 18301680 14A86115 C2CA9E15 399B2A9C 21585323 1E2F3D98 45301D06
03551D0E 04160414 A86115C2 CA9E1539 9B2A9C21 5853231E 2F3D9845 300D0609
2A864886 F70D0101 05050003 81810028 81D8F701 D6AFDC54 94A93185 1E5F4DAC
4DBF50B7 30B57ABD D1612E69 D964B77A A379F55C 7E823F42 4D01440C B237DED9
6B8047B7 0496D8BB BD7EAC18 E6ACA1B1 3B527172 4A7B0D7B 4A031168 F99B171D
D217CB06 2F31E4DF FD9AC1C9 1199869A 34E90671 5611A6DA 7CC6A7B0 A39F78FB
B3932E37 4B302779 E761DB00 AFA7CC
quit
license udi pid CISCO2821 sn FTX1327AH7A
username x privilege 15 secret 4 x
redundancy
ip ssh time-out 60
ip ssh authentication-retries 5
ip ssh version 2
interface GigabitEthernet0/0
description CONNECTION TO INSIDE INT. OF ASA
ip address 10.10.0.2 255.255.255.252
ip virtual-reassembly in
duplex auto
speed auto
interface GigabitEthernet0/1
no ip address
ip virtual-reassembly in
duplex auto
speed auto
interface GigabitEthernet0/1.1
description VLAN 10
encapsulation dot1Q 10
ip address 128.162.10.1 255.255.255.0
ip helper-address 192.168.1.2
ip virtual-reassembly in
interface GigabitEthernet0/1.2
description VLAN 20
encapsulation dot1Q 20
ip address 128.162.20.1 255.255.255.0
ip helper-address 192.168.1.2
ip virtual-reassembly in
interface GigabitEthernet0/1.3
description Trunk Interface VLAN1
encapsulation dot1Q 1 native
ip address 128.162.1.1 255.255.255.0
ip helper-address 192.168.1.2
ip virtual-reassembly in
interface Serial0/0/0
no ip address
shutdown
interface Serial0/1/0
no ip address
shutdown
interface Serial0/2/0
no ip address
shutdown
interface Dialer0
no ip address
ip default-gateway 10.10.0.1
ip forward-protocol nd
no ip http server
ip http authentication local
ip http secure-server
ip dns server
ip route 0.0.0.0 0.0.0.0 10.10.0.1
ip ospf name-lookup
access-list 1 permit any
dialer-list 1 protocol ip permit
snmp-server community Maladomini-RW RW
snmp-server host 192.168.1.2 version 2c Maladomini-RW envmon cpu snmp
control-plane
line con 0
exec-timeout 0 0
password 7 101D58415D361606050A147A
line aux 0
line vty 0 4
exec-timeout 0 0
password 7 15415A545C0B2F29213D0B73
transport input ssh
scheduler allocate 20000 1000
end
POE Switch:
C3560#sh run
Building configuration...
Current configuration : 7368 bytes
version 12.2
no service pad
service timestamps debug uptime
service timestamps log uptime
service password-encryption
hostname C3560
boot-start-marker
boot-end-marker
enable secret 5 $1$wzS5$Kl0aHmGjOrfNL8H8QN9gJ1
enable password 7 091F1F514124131F02023A7B
username mtuckness privilege 15 secret 5 $1$j68Z$ObA6K7Qc2Vsmyu479Hlh6/
aaa new-model
aaa session-id common
clock timezone MST -7
system mtu routing 1500
ip domain-name maladomini.int
password encryption aes
crypto pki trustpoint TP-self-signed-2488747392
enrollment selfsigned
subject-name cn=IOS-Self-Signed-Certificate-2488747392
revocation-check none
rsakeypair TP-self-signed-2488747392
crypto pki certificate chain TP-self-signed-2488747392
certificate self-signed 01
3082024C 308201B5 A0030201 02020101 300D0609 2A864886 F70D0101 04050030
31312F30 2D060355 04031326 494F532D 53656C66 2D536967 6E65642D 43657274
69666963 6174652D 32343838 37343733 3932301E 170D3933 30333031 30303031
30385A17 0D323030 31303130 30303030 305A3031 312F302D 06035504 03132649
4F532D53 656C662D 5369676E 65642D43 65727469 66696361 74652D32 34383837
34373339 3230819F 300D0609 2A864886 F70D0101 01050003 818D0030 81890281
8100B715 1CCA0EFB 6D550F27 A4B9F403 7D1CBCCE AB363F89 61AF4773 64351010
AB866AA6 411463BC A7D9C6E3 0CA4EEEC 47C50D33 2F904AD1 8FC5B10B 8F204157
FB5B3A4C 78BD4BDF 14F79CCC D9A0E10B 909BF5BA 095BB9AC 722197D4 3C2CB70B
15D2A221 5FF8BC03 6A642B36 437B9E22 858BF597 F1844026 5DAF2114 EF75718D
EC3B0203 010001A3 74307230 0F060355 1D130101 FF040530 030101FF 301F0603
551D1104 18301682 14433335 36302E6D 616C6164 6F6D696E 692E696E 74301F06
03551D23 04183016 8014D364 9162E0D2 C7936513 1E1C677C 73D675EC 37FF301D
0603551D 0E041604 14D36491 62E0D2C7 9365131E 1C677C73 D675EC37 FF300D06
092A8648 86F70D01 01040500 03818100 2DE49969 2E9C7A81 E96B97A8 7E15BC69
2DA62233 C958092D 2E51DD59 526DA795 CBFE219E 3536852A 5F71A90A BF5016E0
F93FA6F7 55D9BA23 52A2858E B927E0FB B3DC6B20 28FBD64C 6FA956EC 3E6E8756
F12F7182 538D13AE E343674E 41A1BDE1 A42579F2 8070FC92 5C805995 7BA25FA5
3A89C4E5 C6B2D76F FF2C1CF9 6A8DF631
quit
spanning-tree mode pvst
spanning-tree portfast bpduguard default
no spanning-tree optimize bpdu transmission
spanning-tree extend system-id
vlan internal allocation policy ascending
ip ssh time-out 60
ip ssh authentication-retries 5
ip ssh version 2
interface FastEthernet0/1
switchport mode access
spanning-tree portfast
interface FastEthernet0/2
switchport mode access
spanning-tree portfast
Removed interfaces
interface GigabitEthernet0/1
description CONNECTION TO 2821 ROUTER - TRUNK
switchport trunk encapsulation dot1q
switchport trunk allowed vlan 1,10,20
switchport mode trunk
interface GigabitEthernet0/2
interface GigabitEthernet0/3
interface GigabitEthernet0/4
interface Vlan1
ip address 128.162.1.3 255.255.255.0
ip helper-address 192.168.1.2
no ip route-cache
no ip mroute-cache
interface Vlan10
ip address 128.162.10.3 255.255.255.0
ip helper-address 192.168.1.2
interface Vlan20
ip address 128.192.20.3 255.255.255.0
ip helper-address 192.168.1.2
ip default-gateway 10.10.0.2
no ip classless
ip http server
ip http authentication local
ip http secure-server
access-list 1 permit any
snmp-server community Maladomini-RW RO
snmp-server location Lovington NM USA
line con 0
exec-timeout 0 0
password 7 075C701416281D081E1C355D
line vty 0 4
password 7 0527031B2C49470758
transport input ssh
line vty 5 15
exec-timeout 0 0
password 7 05585757796D4A04100B2943
end

I located the issue of the packet loss. I have a security system that uploads FTP images of the cameras and after the reboot of the network, the only computer that wasn't shut down was the security camera PC.
So I think what happened was after I brought everything back up, it was saturating the outgoing bandwidth, causing packet loss and high latency. Once I determined what it was and shut off the FTP image upload, the pings stabilized and it is working fine now. Trace routes are still not functioning, but I can live without that for now.

Packet loss higher than 100% in SQL Reporting

One of our customers is having network problems and packet loss in their network - according to Lync. The network guys claim these values are unrealistic and there've been no dropped packets on their WAN network.
On the other side, I'm looking at a Call Details Report from Lync SQL Reporting and see this in the gateway leg information:
Audio Stream (Caller -> Callee)
Codec:
PCMU
Sample rate:
8000
Packet utilization:
285
Avg. packet loss rate:
51.20%
Max. packet loss rate:
79.52%
Avg. jitter:
0 ms
Max. jitter:
0 ms
Burst duration:
5980 ms
Burst gap duration:
1890 ms
Burst density:
100.00%
Burst gap density:
0.00%
Avg. concealed samples ratio:
60.00%
Avg. stretched samples ratio:
0.00%
Avg. compressed samples ratio:
0.00%
Avg. network MOS:
1.50
Min. network MOS:
1.50
Avg. network MOS degradation:
2.21
Max. network MOS degradation:
2.21
NMOS degradation (jitter):
0.00%
NMOS degradation (packet loss):
100.00%
Audio Stream (Callee -> Caller)
Codec:
PCMU
Sample rate:
8000
Audio FEC:
False
Bandwidth estimates:
Packet utilization:
146
Avg. packet loss rate:
900.00%
Max. packet loss rate:
900.00%
Avg. jitter:
1540 ms
Max. jitter:
4406 ms
Avg. round trip:
178 ms
Max. round trip:
179 ms
From this I feel there are things to troubleshoot. :-) but how come that Lync reports a 900% packet loss?
I thought that a 100% packet loss was everything... can someone tell me what exactly are these 100+ percentages?
Thanks in advance.

latest patch level :) are you not seeing these values in your Server Performance reports?
The other thing that bugs me is when you have 1 call for 1 second with "900% loss", that would average down to get red values in the summary columns for the other 100 calls as well, as the calls are not counted for seconds, but just piece by piece.
So 8 perfect calls to this one above would average "100% packet loss per call" in the summary, which is just unusable...

Packet loss down Bt core network

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