Pages, Numbers and Keynote won't update. App Store says update was applied, but when I open Pages/Number/Keynote, the version of it shows the old version.
Pages, Numbers and Keynote won't update. App Store says update was applied, but when I open Pages/Number/Keynote, the version of it shows the old version.
When you updated, the old version remained on your Mac, in a subfolder within Applications named iWork '09. Any icons you have on the Dock still point to that old version. Try opening the Numbers that is located in your main Applications folder, not the one in the subfolder. If that works, then drag that one to the Dock.
SG
Similar Messages
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What can I do to get it to finish installing. My computer is on for many hours 4 - 6 hrs. And after turning the computer down I keep
You are the smartest person in the world!
Hardly. You are welcome. -
When I try to open a Pages document from iCloud, created on my iPad, I get message stating I need a newer version of Pages. When I go to app store all I get is "installed" when looking at pages app. my Macbook pro is up to date with all updates. Any ideas?
You have 2 versions of Pages on your Mac.
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5/5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5.1 sometimes can not open its own files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has not only managed to confuse all its users, but also itself.
Note: Apple has removed over 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
I've upgraded to Yosemite. Iphoto is out of date and won't open. I'm being directed to the app store for a free upgrade but there is nothing there. being told 'upgrade is not available in the US'
iPhoto is no longer available from the Mac App Store. Update to 10.10.3 and use Photos.
(125792) -
Downloaded Pages today and it won't save anything. Says I need a purchased serial number which was not sent to me. What's up?
You need to delete the trial & then reinstall from the boxed DVD or the Mac App Store. The files to delete are the iWork ’09 folder from the main HD > Applications; the iWork ’09 folder in HD > Library > Application Support & the individual iWork application plist files found in HD > Users > (your account) > Library > Preferences for each user. Yvan Koenig has written an AppleScript that removes the files. You can find it on his box.com account in for_iWork'09 > other_iWork'09 items > uninstall iWork '09.zip.
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HT1338 My Numbers update shows 2.3 but the app store says I was updated to3.1?
My Numbers update shows 2.3 but the app store says I was updated to 3.1?
You should have both versions. After the update, the old versions are moved to an iWork '09 folder in the Applications folder.
The new versions are completely rewritten and are missing some features. I imagine that is why the kept the old versions arround. It is much like iMovie, Final Cut X, etc.
They have been slowly adding features as they go. -
App Store says update available for iPhone app. Try to install and get the message "the item you are trying to buy is no longer available" for three apps in a row. Even when I go to the specific app and press Update, the update begins to install then aborts with this error message.iPhone 3GS running iOS 5.1.1. Also very long delay typing each keystroke in this message.
That error message is usually indicative of a problem with the App Store. If you look through the forums, you'll see that a number of people are experiencing the problem. Try again tomorrow.
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Why does the App store say 'download' to OSX Mavericks when i have already downloaded the update, and restarted the computer?
I can't find Mavericks icon on the dashboard or launchpad either! Help!It sounds like you've installed Mavericks. You can confirm this by clicking on the Apple located at the top left of the screen and choosing "About This Mac" from the menu. You should see a window appear with the text "Version 10.9.1" near the middle.
If it says "Version 10.9.1", then you've installed Mavericks. It still says "Download" in the App Store because you can still download the operating system after installing it. This is useful if you want to download it for a friend, or create a USB boot drive.
Morgan -
I was downloading an app on my iphone when it was interrupted by a phone call the app store says it is installed but it is no where on my phone, i need help
Hi usmanladu,
You can redownload your apps from the App Store.
The article below explains how:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/ht2519
Hope this helps!
- Judy -
I have a big problem, I don't know what I touched but when I open up my iTunes I can't see all the icons. The only icons showing are "podcast, iTunes U and Downloads" so in other words I can't find the movies, music etc. Which means I can't buy/rent!
Not all content types are available in all countries - in each country Apple can only sell what they are licensed to (and in some cases what a country's laws allows them to). A list of what is available where is shown on this page : http://support.apple.com/kb/TS3599
Do you have access to other music and film purchase download sites ? -
When my I tunes Match has been downloaded but when i open I Tunes I do not see it in the left hand column. I have to go to I tunes store about and click on it.
When the match process is not running iTunes match will not be present in the side bar, this is normal behavior.
If you go to store in the iTunes menu bar you should see "Turn off iTunes match" and "update iTunes match".
When the match process runs, after you have restarted iTunes, or manually selected update iTunes match it will re-appear in your sidebar. -
App Store says Lion is installed but it isn't - What happened?
I have the appropriate qualifying hardware and software and downloaded Lion, clicked on proceed and App Store says it is installed but it isn't.
Any ideas?"Me too"
Yet another individual in the same boat. ***, Apple?! Why must getting software be so obscure & complicated? What happened to: go to website, download thing, install thing?
I had Xcode 4.1 installed. Wanted to install (yet another) package with MacPorts, but got complaint that Xcode 4.1 is inadequate.
So I go to App Store & tell it to install current Xcode…This, BTW, left me with nearly zero feedback that something was going on. Only because I have a menubar widget showing network bandwidth did I know it was downloading.
while waiting (who knows how long it was to be), I had to sleep my computer to take it with me to work.
Upon waking my computer, App Store tells me Xcode is installed. Great!
Back to MacPorts to install that package: it tells me that Xcode 4.1 is too old. ***!?
Then things get messy & I end up clicking on the circle-X "button" next to XCode in the "Purchases" section of App Store, thinking that'll allow me to install it…that's a dead end
I then try entirely removing "/Developer" & "/Applications/Install Xcode.app"another dead end
Trying all combinations of holding any/all keyboard modifiers (option/control/shift/command) while clicking on "Purchases" in App Store did nothing different than not holding any.
Now I'm left with no Xcode & no way to install it with App Storewhee! this is a fine pit I find myself in now.
What a lovely user experience! Please, may I have more?! <grumble> <fume>
In the end, I did resort to my "what happened to…" thought.
Problem Solved:
Go to http://connect.apple.com/ & login with your (free) dev account.
Locate the current version of Xcode (4.3.2 for Lion) & download the dmg
Install like a normal person. (copy the Xcode.app from the mounted disk image to Applications)
After a bit of cleanup (things like "/usr/bin/xcodebuild -version" were trying to access things that used to exist), I've again got a working install of Xcode. -
my nephew lend me his iPad and I have wi-fi service @ home, I get the wi-fi icon on top of iPad, it's activated but when I open Safari to go online it ask me for the password which I have and type in. It tells me I have typed incorrect pw. What's wrong? I even called my internet server and they cant help! They're saying my nephew must have a block. I asked my nephew and he said "what r they talking about, I have no block" Can anyone help ME PLZ.
When you go to Settings > WiFi and see your network name does it have a padlock icon to the right of the network name? If so it is a secured network with a password.
How did you connect to your network from the iPad? From Settings > Wifi? Was a network password requested? Was it accepted?
If you touch the ">" to the right of your network name what do you see for IP Address, Subnet Mask, Router, and DNS? -
When I open a message in Mail it doesn't show the Green and Red buttons, so that I can Minimize the Message ... What should I do ?
Press the escape (esc) key to exit full-screen mode.
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Mac app store says iwork is installed, but its not.
The Mac App store says that Pages, Keynote, and Numbers are all installed on my iMac, but when I open them, they are the previous versions. Should I delete and try to re-install? What do I do? I've already restarted. Didn't work. Suggestions?
Don't delete them. That will not help and you will find that they have more features than the new iWork apps. You can have both version on the computer. You have to have the latest version of iWork 09 for this to work.
To get the new ones.
1. log out of MacAppStore
2. Change the localized language in the System preferences> Language and Text > Text. Make sure the new language is on the top of the list
3. Restart the computer
4. Log in and open the MAcAppStore. Now you should see that you can download the new iWork apps. Do so and supply you AppleID for the appStore.
5.When done change language again in the System preferences
6. Restart the computer
7. now you should have the stripped version of iWork. The old one will still be in the application folder too.
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