Paid for download upgrade to Lightroom 5 from Lroom 3.All went OK.Now Adobe will not let me download
WHAT IS UP?
Difficult to say without a little more information. Why can you not simply download the latest version and apply the serial number to convert it from "trial" to "licenced"?
Similar Messages
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I tried to restore my phone from a earlier backup date and now it will not let me activate my phone
i tried to restore my phone from a earlier back up date and it did now my phone will not let me activate it
Hello there, willdathrill.
The following Knowledge Base article provides some great information for troubleshooting your issue:
iPhone: Troubleshooting activation issues
http://support.apple.com/kb/ts3424
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro -
Tried downloading Mavericks this morning and it froze. I deleted where it started the download and I tried to restart it but now it will not let me start the download. just wants to go to install but there is nothing there to install.
Hello Curtis,
Thank you for the details of the issue you are experiencing when trying to downlaod Mavericks. I recommend emptying your trash and restarting your computer. Once you have done that, navigat the the Purchased tab of the Mac App Store and try downloading Mavericks again:
Mac App Store: Finding your purchased apps
http://support.apple.com/kb/HT4483
Thank you for using Apple Support Communities.
Best,
Sheila M. -
I downloaded a newer version of iTunes, 10.7. Now it will not let me purchase anything. I get an error code -42408. What does this mean and how do I fix? I have edited and revised all my names and account settings, checked payment. Quit, restarted. Help please, I'm going crazy without my iTunes. I'm on a MacBook Pro.
Found this item it may help
OK, I have fixed it here. Here's what I did:
quit iTunes
trashed ~/Library/Preferences/com.apple.iTunes.plist
started iTunes, and authorised my account
Worked straight away after that ! -
Editing any user profile, when I try to save the change I get the error: no existing connection from which credentials can be copied. It will not let me get out of the screen. I have to close the Server App to get out. Any suggestions?
This is also being disucssed somewhere else https://discussions.apple.com/thread/5486117. I have the same problem, sorry i can't help.
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I can not access a purchased album from itunes on anoter shared home computer
It will not let me put the album into my library
Has anyone any ideasYour phone connected, iTunes running: File>Transfer Purchases.
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switched cards, and then redeemed more gift cards. Now it will not let me buy even from my credit from cards.
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
downloaded songs from itunes and the internet went down and they will not play and also caused other songs already downloaded not to play what can i do
You can try a couple of different things. First - restart the iPod and see if the songs will play.
Restart the iPod by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If that doesn't help - delete the songs and then download them again. You can download purchased music again at no charge as long as you use the same Apple ID that you bought them with originally and as long as you live in one of these countries.
Previously purchased music is only available through iTunes in the Cloud in Argentina, Australia, Belgium, Bolivia, Brazil, Canada, Chile, Colombia, Costa Rica, Cyprus, Czech Republic, Dominican Republic, Ecuador, El Salvador, France, Germany, Guatemala, Honduras, Ireland, Luxembourg, Malta, Mexico, New Zealand, Nicaragua, Panama, Paraguay, Peru, Slovakia, Spain, Switzerland, the United Kingdom, United States, and Venezuela.
If you are running iOS 5 on the iPod - You can delete songs by swiping across the song in list view to bring up a red delete button. Tap the button to delete the songs. Download the songs again in the purchased tab in iTunes.
Downloading Past Purchases -
I tried to update my ioad 4.2 using itunes. when i tried to sign in, it will not acepet my password, and lockes me out. What can i do
Hi TS4433,
If you are unable to get past the sign in screen on your iPad you may have to reset it back to factory settings. Use the information in this article -
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/HT1414
Thanks for using Apple Support Communities.
Best,
Brett L -
Because the sync error is on every single device, and all 3 are running different versions of an OS, I assume this has to do with the new Mountain Lion upgrade. I probably should have waited for 10.8.3! Any suggestions would be greatly appreciated!
A bit more info for those of you reading this.... the problem seemed to be in iTunes. For each connected device , if I clicked on the Photo option I could no longer select the second radio button for limiting the photos by Events, Albums, etc. It was an all or nothing deal. But selecting all would cause the error.
So I had read the other forum posts about the "&" symbol being the cause of the problem. I went through iPhoto and made all of the changes. It did not work. I then looked at iTunes, using the AlbumData2.xml file listed in the other forums as a reference. I found one album with the "&". I edited that one. Still would not work. So then I spent 3 hours on the phone with AppleCare last week. I talked with 4 different advisors. None of them had heard about the "&" error from the forums. We tried everything in iPhoto including repair and rebuild. Finally we created a whole new library and reimported my master photos from my original one. Using this option would allow me to now check off that radio button in iTunes. BUT... I now lost all of my albums and events and would need to rebuid them. I was not happy. They agreed and we set up time to talk this week.
So today I talked with AppleCare again. They now have more info and said the problem has to do with iTunes and the new iPhoto 9.4. It does not like the "&" symbol anywhere in either iPhoto or iTunes. So they now have me going through everything in my iTunes library. Genre is OK but any other item cannot have " & ". I have several dozen to edit and will do it over the weekend and then restore my original iPhoto Library and see if I can finally get it all to sync. I will let you know how I make out, but apparently you need to eliminate " & " from every entry in iTunes and iPhoto.
Quality control is not up to par with Apple these days. -
Lightroom 5 from cloud install - lost light room and it will not reinstall
I have had lightroom since version 3, made all the upgrades, last week I installed version 5 through the cloud and it would not start yet the cloud says it is up to date. I have spent all morning looking for an answer. I uninstalled lightroom 5 but the cloud still says it is installed. I deleted the odp file and restarted my computer several times and it still says it is installed and will not reinstall!
Trying to find an answer or a person to talk to has been a very poor experience for the likes of Adobe.David Irvine please be aware you are posting in a public forum. I have edited your previous post to remove your e-mail address.
What four files are you referring too? The only file referenced being removed is the OPM.db file.
What process did you utilize to remove Photoshop Lightroom 5? What operating system are you wishing to install Photoshop Lightroom on? -
when i try to sync my music, it gives me the option of erasing content from ipad (which i do not want to do). it will not give me the option to move the music to computer from ipad. when i try to transfer purchases, it is only tranfering apps.
See Recover your iTunes library from your iPod or iOS device.
tt2 -
Any suggestions would be appreciated
If you have installed the free version of Creative Cloud you can simply click on the Try button next to Lightroom CC 2015. Then use your serial number to convert it to LR6 perpetual. See this link:
https://helpx.adobe.com/lightroom/kb/serialize-lightroom-cc-trial-to-activate-as-lightroom -6.html -
I use Fireftp to deliver information to my customer's ftp site. Earlier this morning I delivered data just fine. After going to FireFox 4 and Fireftp 1.99.2, Fireftp takes me to the ftp site logon, logs on to the site just fine and when I try to change directories Fireftp logs me back on. I know the site is working as I can access everything using RinoSoft Serv-U but is limits file size to 2 mb. Fireftp up until the upgrade worked great and allowed me to load files much larger than this.
I Use IBM Lotus iNotes 8.5.2 Build 401.3. My iNotes also had same problem when I upgrade my FireFox to Version 4.0. The Interface would display the following message on the top of the screen in Red, "A problem has occurred which may have caused the current operation to fail".
I clicked on Preferences, in Basic Settings, under "For all list-type views:", I changed "Show all documents as a scrollable list" to "Show documents one page at a time (faster load time)". Saved and closed and that allowed me to view my Emails one page at a time. -
I uploaded a lot of important pictures to iPhoto, and then deleted them off my memory card. I tried looking at the pictures and they are no wheere to be found, the album in which they were is empty, and I looked everywhere for them. Where did they go? What should I do?
Check to make sure the iPhoto Advanced preferences are set to copy photos into the library when importing, i.e. a "managed" library:
If it is and you don't see any thumbnail in the Event they should be in apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Since only one option can be run at a time start with
Option #3, followed by #4 and then #1 as needed.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
1 - download iPhoto Library Manager and launch.
2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
4 - In the next window name the new library and select the location you want it to be placed.
5 - Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments. However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
If you are unable to get iPhoto to recover the photos MediaRECOVER can be used on the memory card to recover the photos as long a they haven't been overwritten. It will run in demo mode so you can see if it will recover the photo before you have to purchase it.
OT
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