PALM DESKTOP VERSION 6.2.2 DOESN'T WORK, AND PALM ISN'T GOING TO FIX IT!

Palm Desktop version 6.2.2 won't archive records. I have been trying to make it work for 3 months.
I finally was able to talk to someone in Tier 3 support at corporate headquarters and they told me there will be no updates for the software.
THE BOTTOM LINE IS THEY ARE NOT GOING TO FIX IT!
They have essentially abandoned support for anything but the Pre, which I was going to buy, BUT DEFINITELY WILL NOT NOW.
Post relates to: Centro (Verizon)

Palm Desktop 6.2 is not owned by Palm. It is now owned by a company called Access, any updates to the software will be done directly through them not Palm.
You are using a Verizon Centro on a Windows XP machine, essentially you can use Palm desktop 4.2 or lower and get features back that you are missing (including the archiving records issue).
Now the Verizon Centro does ship with palm desktop 6.2, but the Sprint Cento and devices such as the Treo 680 and Palm Tx ship with Palm desktop 4.2. If you have a copy of that you can uninstall palm desktop 6.2 and then reinstall 4.2 and be able to sync to that version just fine.
If you can't get a copy of that version then you can download palm desktop 4.1.4e from palm's website and also get the features.
Now with that being said. Palm is not dropping all support for everything but the Pre. Support is going to still continue for palm devices that are current (eg Centro, Treo 680 etc).
Post relates to: Centro (Sprint)

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I Use Windows And Cant Help Sorry
-------------- Original message --------------
Answer Request
Dear joeweather45,
HAR asked a question that matches your expertise. Please respond to this question by directly replying to this email or by clicking the link below.
Question Subject: Troubleshooting Address Book issues using Palm Desktop for Mac (v. 4.2.1) and a T3?
Question Details: Can someone please make suggestions which would correct the following issues?
1) When printing an Address Book from my Mac, the information in the 'title' field prints twice. (I have checked my Preferences settings & reviewed how I have entered the information, etc. and everything is in order; also, an Address CARD DOES print correctly --- and --- after syncing to my T3 and then to my husband's PC, an Address Book prints correctly from the PC.)
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Device Name: Tungsten T3
Desktop Computer Operating System: Mac OS 10.3.x
Desktop computer brand and model number: Mac PowerBook G4
Desktop Personal Information Manager: Palm Desktop 4.2.1 Mac
How is your device connected to your computer: USB
Type of help question: Troubleshooting
Your expertise is valued. Thanks in advance for your response!
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Post relates to: Palm IIIxe

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PALM DESKTOP VERSION 6.2.2 DOESN'T WORK, AND PALM ISN'T GOING TO FIX IT!

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