Past due payment options

I have a past due amount on my account that was due 2 weeks ago. I plan on paying the bill as soon as I receive my monthly check from the VA (it is late this month for an unknown reason). Can I call to pay some now and the rest when I receive my check? I want to avoid service interruption and disconnect fees.

You need to call the financial services department of Verizon Wireless to make payment arrangements to prevent service disruptions.

Similar Messages

HT5622 I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it. Please help! thanks in advance.

I made an in app purchase and the payment did not go through due to lack of funds. Now I am trying to change the payment option (credit card) but it is not accepting it.
Please help! thanks in advance.

I am desperate right now. I'm not sure if I got myself into some real trouble since I got the in-app and it works fine, but the purchase did not show up. It usually asks ms if I want to pay 2.99 and I would press "yes," but this time it did not ask and I feel like I got this app without paying for it. please any advice!?

Terms of payment in past due date ???

hi ...
Is it possible to maintain due date in past in terms of payment ?
In bizz scenario , if i maintain terms of payment in past due date in stead of future so that automatic posting can happen ....
Regards
mkc

Hi MKC
Your question is unclear - What should post automatically?
James

$700 over payment... now past due?

ten year customer.... i made my $70 payment, but fat-fingered the amount, and actually paid $770. so my account showed a $700 credit. fabulous! so the following month when the statement printed, they deducted my following month's charge of $70, and i had an account balance of $630; a credit owed to me. i get my statement and think "$630 credit. i'll call them and get that refunded"
ya know, i could totally pay the rent with that, so i called and said, hey maybe cut me a check for the remaining $630. sure they said, we'll send that $630 check right out!
then, less than 5 days later, i get the calls from collections saying my account is two months past due and i need to pay another $160 NOW or they will cancel my service.
so i call in and find out they haven't sent me a check for the balance ($630), but they HAVE reversed the entire payment instead.... they think. the phone reps at version really can't tell me what form of payment the refund was made or where it was sent. they don't know if a check was mailed.... they can't tell if an electronic payment was made. they don't know how and they don't know the amount.
what they DO know is that they will cancel my account in 7 days if i don't pay them another $160 immediately.
my bank says it will take 8-10 days to credit back IF they receive it due to the large amount of the refund.
my question: when a person makes a $700 overpayment to their account, what is the correct question to ask to get the balance refunded WITHOUT throwing one's account into collections? if the representative would have said "hey, i see you made an overpayment, if we refund you, we'll turn you over to collections , we'll cancel your account before you have money to pay your bill and you'll have to shop for another account with sprint" i wold have at least been prepared to shop around.
what really should have happened? i can't pay (my new) balance because the money hasn't been sent to my electronic account yet. verizon wants to cancel my account because they say i'm past due since they refunded too much money, they say.
after being with verizon for a decade, i can't imagine shopping for another plan, but i'm looking at less than a week before i need to port my number. how can i resolve this situation?
and i still don't have my $700 back...... and i'm the bad guy.
what to do?

No, the poster noticed it on the next billing cycle and not at once.
Based on the $700 overpayment Verizon took the $70 out for that next month.
When they asked for the overpayment of $630 Verizon in their error refunded $700 which then threw them in arrears for $70.
Additionally Verizon now jerked them around not to refund the credit balance. But instead demanded payment for an error on their part via refunding too much back.
This is not the original posters problem. However 9 days later no refund back to her bank because Verizon is once again shining the customer on. It does not take 10 days to electronically place money back into an account that was charged instantly. It is just a reversal of overpayment.
Could the customer contact their bank and had it reversed instantly more than likely. That is what I would have done. My Amex credits me in seconds this way no messing around pulling teeth to get your over payment from Verizon.
For right now I would simply call the bank for a reversal credit, pay the balance owed to Verizon and be more careful in the future.
Good Luck

HT2589 I created an id prior to having tech. assistance and now the non payment option is not available. How to I get past this stage? Help! Already frustrated with Apple.

I created an id prior to having tech. assistance and now the non payment option is not available. How to I get past this stage? Help! Already frustrated with Apple.

Already frustrated by jumping in and not getting some needed information before hand, hmm k
Create a new apple id - OR
create a new free web base email - sign into the apple id you have now edit the primary email address with the just newly created email save [you justs freed your email address from being an apple id]
Once you have all the4 correct information/data etc needed to be able to then chose option None
use that email to create apple id

Warning message for customers past due on payment

Hi experts,
I need help to create a warning message (or popup alert) on the delivery for customers that are past due on their payment. Please advise.
Thanks,
Jane

Hi Jane,
For all pop-up message, you need SDK. There is no simple solution for that.
If you just need an alert, you can create user alert to be send in a scheduled time.
Thanks,
Gordon

TS2529 there is no none option on payment option even when creating new user id

I was attemting to download free apps on iphone but itunes wouldnt let me because of past due balance of 6.00 dollars. Unfortunately my bank account is overdrawn right now and have no valid payment options. I tried to created to USER ID and password, and there is no "NONE" option when asking for paymnet method. All im trying to do is download free apps. Please help?!?

Hi brian,
You have to download the free app first, then create the new ID:
http://support.apple.com/kb/HT2534?viewlocale=en_US&locale=en_US
Cheers,
GB

Dunning letter (wizzard) and payment options

Hi there,
we have got some trouble with the dunning wizard. e.g. we have got 4 type of different payment options:
- collection authorization
- bank transfer
- reserve invoice, it means payment before delivery by bank transfer
- cash on delivery by the postman
So far so good. of course cash on delivery and reserve invoices should not be dunned. If i start the dunning wizard differs between collection authorizations and cash transfer; the cash transfer invoices are dunned, the authorization collection invoices aren't dunned.
But the reserve invoices and the cash on delivery invoices are dunned, too. Is there a possibility in the payment methods, that these won't be dunned.
Regards

Hi Steffen
Do customers always use a specific payment method? If so, you can block dunning per customer under the accounting tab of BP master for customers that get reserve invoices for example. The other option is to change your dunning terms to start a few days later. Are there terms of less than 15 days from posting date, and in this case are there customers getting reserve invoices that take more than 15 days to pay for example? You can try changing customer terms to a longer period for due date to exclude them from dunning as well.
Let me know what your payment terms are for reserve invoice customers, and the dunning terms you are using.
Kind regards
Peter Juby

Can someone (ANYONE!) Please tell me why my account still has a $299 past due balance?

Waaaaaaaaaaaaaaaaay back in early November I received my new iPhone 6 Plus on the Edge plan.
There was no return label in the box, so I contacted support and a label was shipped to me in a couple of days.
I sent the old iPhone 5 back in the box with that return label within the 14 day recommended period and went on with my life.
It is now December 29th, over two months after you (Verizon Edge) received my old phone (I tracked it) and the $299 charge is STILL on my account!
I spent over an hour in the store near my home on December 15th and was assured by the store employee that Verizon Edge HAD received my phone but that financials were backed up and it might take a few more days for the charge to be removed from my account.
Meanwhile, I had been receiving 3-4 annoying automated calls per day from you saying to pay my past due bill.
Grrrrrrrrrrrrrrrrrrrrr.
Last week, my service was suspended for.... you guessed it!.... non payment of the past due amount!
I immediately called customer service AGAIN and had to ask to speak to a supervisor after the CSR I first talked to said she couldn't help me.
The supervisor put me on hold, then came on the line and said he had verified that you HAD received my phone.
He put my account on an equipment hold (so that I wouldn't get shut off again) and AGAIN assured me that the charge would soon be off my account.
Guess what?!?!?!?!
The $299 charge is still there!
I have been a customer for over 15 years and have never had my phone shut off for non-payment or any other reason.
I want the $299 charge off my bill NOW.
And if this shows up on my credit report (and I check it regularly!) as a late or non-payment situation, I am contacting your legal department and I am going to sue Verizon Wireless for pain and suffering, stress, financial hardship, and anything else my lawyer can think of to add.
PLEASE resolve this issue today.

Hi Julz32!
I don't like waiting either! Have you received any confirmation about the trade in? Please contact our Trade in department at 877-247-3846 by phone, or [email protected] by email for a resolution.
Thanks!
ChristinaB_VZW
Follow us on Twitter @VZWSupport

I have been with Verizon since 1995 (I was an employee for years). I attempted to upgrade 2 of the 4 lines on our account today, but couldn't. We have an outstanding balance (though we have received no past due notice via mail, email, or text and make reg

I have been with Verizon since 1995 (I was an employee for years). I attempted to upgrade 2 of the 4 lines on our account today, but couldn't. We have an outstanding balance (though we have received no past due notice via mail, email, or text and make regular payments every month) that I would love to pay, but our bank account number was stolen, so we can't access our account until Monday. Because we were unable to pay our outstanding balance, we were told we can't order the phones today during the special promotion (that ends today). No one can help us, though we have no way of doing anything until Monday when our bank reopens and can reimburse us for the money that was stolen from us. No one in customer service can help us (they can't process the order but not ship until after we make payment on Monday, they won't honor today's promotion on Monday due to our special circumstance, nothing). They stated that "corporate" makes the rules and they have no idea how I can reach corporate to discuss the matter. Without the promotion, we will be charged full price for the phones on Monday, which will cost us an additional $300.00. Any help would be appreciated. Thanks.

I hope that you aren't complaining about dropped calls INSIDE your condo because no amount of switching or upgrading devices will solve that.
VZW will not guarantee service inside of any structure. There are just too many factors. If the problem is inside then you might want to look at one of the following:
1.) Network Extender (may cause issues for others in a condo or apartment style setting)
2.) A Google Voice Number (Free with a Gmail email address), downloading Google Hangouts Dialer and forwarding your calls to the GVN so that you can make and receive calls over Wi-Fi.

How do I get the payment option back to "none?"

I set the payment option for "none" when no originally creating my account. Then I bough a prepaid gift card by American Express for 25 dollars. The card ra out, and now it keeps asking me to confirm the payment option but it doesn't give me the option to switch back to "none." How do I get it back to "none?"

If you aren't getting the 'none' option on your account then do you owe iTunes anything or have any pre-orders/subscriptions due : http://support.apple.com/kb/TS5366 ?

On the "Make a Payment" option, can I pay a 3 month advance?

For example, my monthly bill is very consistently around $55. I'm not sure how my financial situation will be during the next few months. But right now, I can afford a big bill payment. I currently am caught up with what I owe, and my next bill that I get won't be till around 09/10/10 and won't be due until early october. Using the "make a payment" option, can I make a payment to Verizon of $165 in advance, so I don't have to worry about my cell bills in the upcoming months where my financial situation and income may be up in the air?
Thanks in advance!
KSG

well, when that time came, i could afford a $5 or $10 differential much easier than I could a $55 or $60 payment. I've just thought it interesting that in the "make a payment" entry box, you can put in what you want to pay. I'm assuming it works for it if you can only pay $30 now and then pay the rest of your bill later in the month. I just want to know if it works the other way too...as in letting me put a payment in advance like credit on the account...not saying my bill definitely would be paid in full.

Is it possible to upgrade a device when your account is past due?

I'm totally disgusted. Best Buy had The Galaxy 4 for FREE until ten tonight. after waiting in line at bestbuy for 2 hours to do an upgrade on my eligible device. I was denied because my account was technically past due. I know it is. I have an automatic bank draft set up on my next payday Dec. 9th. When I called customer service to ask if there was something They could do for me the Barely English speaking agent said there was nothing and he suggested I pay my past-due amount and he would be happy to do that right now so I could still make the sale.I explained I have arranged the payment and I can't pay it until then.I have been with verizon for nine years I have 5 phones with a monthly bill over 300.00. that's 3,600. a year and 36,000. plus all the phones and Accessories. I'm asking if I can sign another two year contract with you and your telling me that I can't. OR are you telling me That i shouldn't?

mikeebiloxi wrote:
Yeah I heard that from the last guy. I was asking if you could do me an almost favor. I would think that after $36,00.00 you knew I was good for the $280.00. the payment is setup for auto draft it's done. even if I didn't have the funds the bank would pay it out of my overdraft.
Being past due on your account is not really a good way to demonstrate that you are "good" for the amount you owe. Just sayin'.
Pay your bill. Pay it on time. Pay all that you owe. "Problem" solved.
Not sure why you would be owed a "favor". Or even an "almost favor" (whatever that is.)

Prevent marketing document entry if BP has past due invoices

Does anyone know a way to prevent users from entering a marketing document if the BP has past due invoices? Only solution I can come up with is to create code in the Transactions Notifications stored procedure. But is there a way to do this in B1?
Thanks

Hello Friend,
May be SP_Notification is the best option but think about your user will fill all the invoice data including with batch info and UDF info now he will goto add then SAP show error that Customer have open balance ,means users have spend about 5 min every day for invoice.
SAP has another option make FMS(Formatted search) and set in A/P invoice(CardName field or Name field) ,from where user will select customer list.FMS logic depend on party balace
And train user accordingly so now whenever user will select FMS option it will show only those customer who have no balance.
One more think some time our management say dispatch the materails i have discussed for balance then user select tab option in the same field.
Or if you are using SP then first you goto SQL then Alter the Procedure.
So I think FMS is the best option.
Thanks
Manvendra Singh Niranjan

Past due account and upgrading my device?

I went to try to upgrade my device at a Radioshack store in town a couple hours ago, but the transaction couldn't due. The lady couldn't tell me why, but she said it was because of a "past debt" with Verizon. I have a bill of about but $175, but it isn't due yet.
I added a new line of service to my account in April with no problem, bought a Samsung Galaxy Note 2 at a price of $200, and everything was fine.
Went to upgrade to an iPhone 5 at Radioshack, and it couldn't be done. Again, my account isn't past due. My balance isn't set to be due for a few days.
I called, and apparently I have a past-due account with Verizon from 2012 of about $78.71... no idea where this amount came from, or how it came about. I came to Verizon in 2011, with a brand new number. Didn't transfer a number from an old carrier. I haven't changed numbers since then, or anything like that. I've had the same number since 2011. However, a Verizon rep told me the past-due account is from 2012.
The only thing I can think of is when someone in my household got T-Mobile last year... there was a big problem where they tried to transfer their number to the new T-Mobile account, but instead, they transfered mine. So my number was on a T-Mobile account. I was on the phone with Verizon for an entire weekend trying to get the situation resolved, and finally did. That's the only reason I can think of.
My account at the time is up-to-date, and has been up-to-date. I've never had my service with Verizon shut off in my two years of being with them. I've never missed a payment, and my payments have never been as low as $78... so again, makes me wonder where that $78 came from. I've tried calling Verizon and been transfered from customer care to billing to account recovery and everything else. They can't seem to tell me where the amount came from, just that it came from 2012 and then request a payment.

I have with that as well... my parents got the T-Mo account last year. They have a zero balance on their account as of last Thursday.

Past due payment options

Similar Messages

Maybe you are looking for