Paymee App Need Help can't open my AIA's or Use program
Friday, December 12, 2014 4:08 PM
Thanks for your interest.
Yes, many users reporting that a MS Office update has resulted in errors.
Best Regards
Mike Hampton
Sapro Systems
Hi Kathy,
Thanks for your question. As per the search, I understand that this is a third party App that integrated with Microsoft Excel, right?
Based on your description, seems you already consulted the support of the App. When did you notice this problem?
I'm not quite sure how exactly this App works, but we have noticed that recently, for some users, Form Controls (FM20.dll) are no longer working as expected after installing MS14-082 Microsoft Office Security Updates for December 2014.
Here is the official blog post on this issue, you might want to have a look and try the solutions mentioned in it:
http://blogs.technet.com/b/the_microsoft_excel_support_team_blog/archive/2014/12/13/forms-controls-stop-working-after-december-2014-updates-.aspx
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
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