Payment Advice and Residual Item Clearing

We  are trying to clear an residual item with a payment advice.
We receive the original invoice number in the document number field BELNR of the payment advice and have created a selection rule such that BELNR is equal to ZUONR, since the residual item has the original invoice number in the assignment field.
However when we try and check whether there is an open item (residual item) for the original invoice the system states that the original invoice has been cleared and does not identify the residual item. Even if we do a FB05, we get the same message.
Any advise is appreciated.

Dear,
Please check whether the AB with debit balance exists as an open item exist for the customer you are trying to clear residual item.  Check BSID in SE11 view.
Regards

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