Payment Advice Form F110_US_AVIS asking for FAX # ???

Hello,
When run the SAP standard program RFFOUS_T in one client, which invokes the form F110_US_AVIS, it is trying to send a Fax !!!
When the same program (RFFOUS_T) runs in another client , it works the way suppose to be, send the form to the printer.
Best regards,
Tom

Hello
We are facing some issues with the BTE 00002040 (Function SAMPLE_PROCESS_00002040) when we tried to run the scenario for FAX output.
we have copied the FM SAMPLE_PROCESS_00002040 to Z FM and the logic is written as below
IF c_finaa-nacha NE lc_i.                             
    SELECT SINGLE tlfxs INTO  lv_fax                    
                        FROM  lfb1                        
                        WHERE lifnr = i_reguh-lifnr  AND   bukrs = i_reguh-zbukr.     
    IF sy-subrc EQ 0.                                    
      c_finaa-nacha      = lc_2.                         
      c_finaa-tdschedule = lc_imm.                        
      c_finaa-tdteleland = i_reguh-zland.                 
      c_finaa-tdtelenum  = lv_fax.                      
      c_finaa-formc      = lc_fax.                        
    ENDIF.                                             
  ENDIF.      
The variant used in F110 / RFFOAVIS_FPAYM contains run date, identification and the printer = 'PDF-EMAIL'.
When we check the output from SOST, we can see the FAX was sent successfully out from SAP
But the FAX server is unable to take the input and the IT people comment that the fax server is receiving .MSG file rather than /PDF file.
We are unable to figure out how to change the format of the file and request your help if any one has faced sililar kind of issue,
All valid opinions are welcome
Thanks in advance!
Sudha Handadi

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