Payment Card reauthorisation issue

HI
We have a problem where a sales order is created and paid for with a Payment Card.
The initial authorisation is made for the full order amount ok.
But where the order has more than one delivery, following the first delivery and Invoice the authorised amount is cleared of and when you come to create the second delivery there is not enough authorisation.
If SAP tries to get a new authorisation it cant becuase we no longer have the CVV code
This is causing major headaches.
Does anyone have any advice to prevent this situation?
Many thanks

Hi Lee,
In the standard system each billing document needs it's own payment card authorisation. If you have a sales order with one full authorisation and deliver it separately in two or more deliveries then the authorisation will be used up when the first delivery is billed. To avoid this you could get an authorisation for each delivery by using the userexit in MV45AFZH.
In MV45AFZH there are examples of how to do this.
Alternatively you could use VCC1 to reauthorise the sales order when the delivery fails due to lack of authorisation but seeing as you are getting an error due to missing CVV (which you are not allowed to store in the system) this might not be possible.
I hope this helps.
Best regards,
Ian Kehoe

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Issue with part delivery of orders containing payment card lines

We have a problem with part deliveries of orders containing payment card authorizations.
Our customers can buy items in our webshop paying with credit cards. The webshop is connected to our payment service provider who authorizes the complete amount of each order. The order data including authorization data is transferred from the webshop to our SAP ERP (ECC 5.0), where order documents are created, delivered and billed.
For example, an order was created with 3 items:
A for 5 u20AC
B for 10 u20AC
C for 20 u20AC
For now, we create 3 payment card authorization lines according to those items.
Line 1 5 u20AC
Line 2 10 u20AC
Line 3 20 u20AC
Item C is temporarily not available, item A and B can be delivered and billed. The system now takes authorization line 3 (as 5 u20AC + 10 u20AC = 15 u20AC < 20 u20AC) for the first billing. The authorized amount of this line is completely consumed.
When item C becomes available and is delivered and billed, the creation of the FI-document fails because there isn't enough authorization amount left.
The creation of 3 payment card authorization lines is not mandatory for our business, creating one line for the complete amount would be as fine. But how can we avoid the complete comsumption of the authorization line then? Or do you have any other suggestions / best practices how to deal with part deliveries of orders containing payment card authorizations?
Regards.
Hilka Kaminski-Nieswandt
Sabrina Förster

Hello fridaynights,
It would be worrisome to receive an email notification that we were unable to authorize your payment method, especially if the payment method appears to be fine on your end.
Generally speaking, when items ship separately from one order, we will authorize the full amount of the order when the order is placed. Authorizations may expire after a few business days, but as items ship individually, your card would be authorized and charged for the individual shipments.
Using the email address you registered with the forum, I was able to locate your order with the canceled amiibos. It would appear that we were unsuccessful in authorizing funds on the card on multiple occasions, and so the remaining amiibos were canceled. I apologize for any trouble or displeasure that this cancelation may cause you. I would encourage you to keep an eye on these amiibos on BestBuy.com for changes in their availability.
As it seems there was an issue with your My Best Buy MasterCard, I would encourage you to contact Citibank, the issuer of your My Best Buy MasterCard account, at 1-888-574-1301 for further inquiries into this authorization issue.
If you should need further assistance, please let me know.
Regards,
Tasha|Social Media Specialist | Best Buy® Corporate
Private Message

Billing document not cleared when processing Payment cards in Sales order

Hi,
I am having an issue with Payment card processing (credit card). We are using SAP R/3 4.7. When I use manual authorization, the status of billing document still shows "A" incomplete. The status shows authorization successful but not settled in billing document.The accounting document when billed shows not cleared.We are not using any interface for credit processing. The authorization check is done outside of the system manually. We are planning to use manual authorization for all such transactions. I am not sure if any specific config is to be done or am I misssing something.
Any inputs in this regard would highly be appreciated.
Thanks!
Sanjay

Hello Sanjay,
Please also check to see if the field VBAP-ABFOR is filled for the line item (This is the Form of payment guarantee). Without this field filled the billing does not know that the item will be covered by payment cards.
VBAP-ABGES (Guaranteed (factor between 0 and 1)) should also be filled with 1.
I hope this helps.
Best regards,
Ian Kehoe

Is it possible to use the account details on 3 or more iTunes accounts? e.g. if giving 2 iPads as presents, each iPad having it's own appleID but with the same payment/card details?

I bought 2 x iPad 1 as a gift and already have one myself. I want to be able to provide them with the means to use iTunes.
Is this possible or does each account need its own payment/card details?
I don't want to assume that its currently possible as this could flag up as a fraudulent event.
Thanks

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

Payment Card posting - Do not clear invoice

We are using the payment card functionality in Sales Orders for one of our requirements to monitor credit authorization from a Financing company for our Customers. Once we receive the authorization back, like in credit cards, the delivery can take place.
However, unlike credit card orders, we do not want to clear the invoice on posting. We want it to post like any other normal Credit sales, debiting the Customer and crediting Revenue. (For credit card orders, it clears the Customer to a CC clearing account). We wouldn't have the Credit card settlement process either. We shall be receiving the funds from the Financing company as per agreed terms.
Now the issue - how do we prevent the invoice from getting cleared on Release to Accounting? Do we use an user exit? Even if we manage to do it, will it have any downstream impact, like credit card settlement program or anything like that?
Any suggestions will be highly appreciated.
Thanks!
FP

Hi Renan,
Let me explain the issue with an example:
Example -
1     01          21000491     XXX Technologies     435.00
2     50          400000     Sales     400.00-
3     50          220900     Use Tax     29.00-
4     50          220900     Use Tax     4.00-
5     50          220900     Use Tax     2.00-
6     15          21000491     XXX Technologies     435.00-
7     40          120010     Visa Receivable Clg     435.00
Lines 1 to 5 are the ones that post normally without payment card. Line 6 and 7 are posting because the sales order has been authorized by a payment card. Although I am using the payment card functionality, I do not want to post lines 6 and 7 as the payment is going to come from the Financing company on due date.
I hope this will help to understand the issue at hand.
Thanks,
FP

Payment card processing in SAP DBM

Hi All,
I am analyzing the use of payment card processing to be used in DBM orders. I tried to search for the same but with no luck.
Anybody wokring on such stuff or have any nformation / data related to the same.
or if anybody can guide us on this.
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SB

Hi,
Payment card process is simple one but if you are using third party software to process it then you need to consider strong integration point like
Cardholder
Uses a payment card to purchase goods and services.
Merchant (your company)
Provides goods and services and accepts cards as payment.
Clearing house
Issues authorizations and provides services for processing settlement data supplied by
the merchants.
Below is link for details
http://help.sap.com/printdocu/core/print46c/en/data/pdf/SDBILIVPC/SDBILIVPC.pdf
Kapil

Payment card processing in SAP DBM orders.

Hi All,
I am analyzing the use of payment card processing to be used in DBM orders. I tried to search for the same but with no luck.
Anybody wokring on such stuff or have any nformation / data related to the same.
or if anybody can guide us on this.
Regards,
SB

Hi,
Payment card process is simple one but if you are using third party software to process it then you need to consider strong integration point like
Cardholder
Uses a payment card to purchase goods and services.
Merchant (your company)
Provides goods and services and accepts cards as payment.
Clearing house
Issues authorizations and provides services for processing settlement data supplied by
the merchants.
Below is link for details
http://help.sap.com/printdocu/core/print46c/en/data/pdf/SDBILIVPC/SDBILIVPC.pdf
Kapil

Payment cards : authorization not received on certain days

Dear fellow SAP users,
We use the payment cards feature but we do not need to connect to a clearing house because we know that the credit cards are actually valid.
In order to by pass the connection to a clearing house, we copied the standard CCARD_AUTH_SIMULATION function and kept only the "approved" part.
This works fine except for the sales created on certain days (namely Saturdays).
For these orders, it looks as if no call is even made to the function module because the call status in the sales order is blank ("Not relevant").
Could this be due to the factory calendar (Saturday is not a workday in the calendar we use) or something similar ?
Your help is highly appreciated because I am getting crazy with this issue !
VQ.

Hello Vincent
Check how you have set up any Authorization Horizon or Requirements.
SPRO/IMG/Sales and Distribution/Billing/Payment Cards/Authorization and Settlement/Specify Authorization Validity Periods
or
SPRO/IMG/Sales and Distribution/Billing/Payment Cards/Authorization and Settlement/Maintain Authorization Requirements
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Payment Card Information with Material Groups and Work Orders

When processing purchase transactions that were purchased using a payment card, standard functionality in SAP says the system automatically generates a parked document with authorized users allowed to post these documents. When these documents are being posted, does anyone know if the user can enter a material group and/or a work order number for reporting purposes?

>
Monique Stephens wrote:
> Training is not the issue. Material groups are a matter of personal preference.
>
> My main concern is if it would be a violation of SOX if the material group is changed from the original shopping cart on the PO itself.
>
>
> Monique
If your business is privately held then SOX does not apply to you. If your business has stock w/shareholders then it does.
Correcting or making the material group more accurite is something that would be MORE SOX complient and not a violation.

Masking a portion of the Payment Card Number in SD

Does anyone know how to mask a portion of the payment card number in SD (VA02, 03, etc)? EX: XXXXXXXXXXX2145
Also if you have done this what transaction is used to view the complete number, if needed?
Thanks
M. Grantham
Edited by: Mia M. Grantham on May 13, 2008 8:28 PM

I would suggest you to go through the forum before posting your question, though the encription procedure is :
Encryption of Credit Card
To activate encryption, your system must meet the following requirements:
1. For Release 4.6C, you must import Support Package SAPKH46C46 and
2. Kernel 4.6D must have patch level 1329 (see Note 565111).
3. For Release 470, you must import Support Package SAPKH47022.
4. For Release ERP 500, you must import Support Package SAPKH50007.
5. Download and install SAPCRYPTOLIB (see Note 662340). You must use the CCARD application when you use Transaction SSFA to set up encryption.
We configured the encryption of credit card data primarily based on Note 662340 and 633462. Since quite a few programs and transactions are called, together with system parameter and environment variable changes, it is worth documenting it with detailed steps and screenshots.
Phase 1. Enable SSF encryption using SAPCryptolib
If SSF encryption has been configured before, please jump to Phase 2. Otherwise please follow the procedure below for Windows platform, or Note 662340 for other platforms.
Step 1. Download the SAPcryptolib from http://service.sap.com/swdc - "Download" - "SAP Cryptographic Software".
Step 2. Copy the library and ticket file
Copy sapcrypto.dll and sapgenpse.exe to C:\usr\sap\SID\SYS\exe\run
Copy the ticket file to C:\usr\sap\SID\DVEBMGSxx\sec
Step 3. Change the environment virable for QASADM and SARServiceQAS
Step 4. Set the profile parameters and restart SAP
Step 5. Check that Tcode STRUST can be called successfully
Phase 2. Configure the encryption of credit card data
Step 1. Specify the applicaiton-specific SSF parameters in Tcode SSFA
Call Tcode SSFA, and specify "Private Address Book" and "SSF Profile Name"
Click on "New Entries" - get to next screen; then select "Encryption of Paymant Card in SAP system", hit "Enter" key and Save. The default parameters should work.
Step 2. Check the folder "Encryption of Payment Card" created in Tcode STRUST
Step 3. Create PSE by calling program SSF_CREATE_PSE in Tcode SE38
Execute program SSF_CREATE_PSE from Tcode SE38. (We found that it is easier to call SSF_CREATE_PSE than using Tcode STRUST for this step.) Give the distinguished name you want to use. We also selected the longest key length for stronger security.
Step 4. Import/verify the certificate in Tcode STRUST
Call Tcode STRUST, expend "Encryption of Payment Card" on the left and double-click the item <Server_SID_Instance> under it, then select the certificate displayed on the right (it should have the distinguished name you gave in the previous step). The self-issued certificate could be used. If you want to use external trust center, click on "Create Certificate Request" to get the request, and click "Improt Cert. Response" after the certificate is generated.
Step 5. Execute report SAPFACCG in Tcode SE38 once
Step 6. Maintain view CCARDEC_V in Tcode SM30
Call Tcode SM30 and maintain view CCARDEC_V. Add VISA, MC, and AMEX as Payment Card Type and check "Encrypted" respectively.
Phase 3. Check the configuration
Execute report CCARDEC_CHECK from Tcode SE38, only select P_TOOLS, and you should get the results like the following
**if you provide me ur email id, i can mail you the document.

Payment Card Processing in SAP FI

Hi Gurus,
Please can anubody explain me what config needs for paymet card processing for customers in FI side.
Please any body can give me the config in detail. Points will be assured.
Regards,
Shwetha.

Hi,
Payment card process is simple one but if you are using third party software to process it then you need to consider strong integration point like
Cardholder
Uses a payment card to purchase goods and services.
Merchant (your company)
Provides goods and services and accepts cards as payment.
Clearing house
Issues authorizations and provides services for processing settlement data supplied by
the merchants.
Below is link for details
http://help.sap.com/printdocu/core/print46c/en/data/pdf/SDBILIVPC/SDBILIVPC.pdf
Kapil

Payment Card Vs Procurement Card

Hi Experts,
I know that 'Procurement card' can be given as a payment method in External requirement / Purchase order in SRM. The same can be cnfigured under SPRO-->Supplier Relationship Management --> SRM server --> Procurement Card.
However, I am not clear the 'Payment card' functionality under SPRO-->Cross Application components --> Payment Cards.
Is both are same? If so why both are referring to two diffent configuration settings.
If not, what is the functionality of Payment Card and where we can use in SRM transactions.
Vasu

Hi,
Procurement card is a type of Payment card.
Check this out please :
Card used for cash-free payment in a variety of business transactions, from buying goods at a local store or over the Internet, to procuring goods and services on behalf of a company.
The main payment card categories involved in payment card processing in the SAP environment are:
Credit cards
Used for purchasing goods and services with regular billing, usually with extended credit.
Customer cards
Used by customers to buy goods and services from a specific merchant or group of merchants.
Debit cards
Used as a means of cashless payment. The cardholder's bank account is debited instantly.
Procurement cards
Issued on behalf of companies to employees for purchasing items up to a given amount.
Walking cards
Issued on behalf of companies to employees for purchasing a wide range of goods and services for company travel.
http://help.sap.com/saphelp_470/helpdata/en/93/745309546011d1a7020000e829fd11/frameset.htm
The payment card functions in Sales and Distribution (SD) allow for sales involving these categories of cards, with the exception of walking cards, which are supported by Human Resources (HR), and debit cards, which are supported by Retail (SAP Retail) using point of sale (POS).
Best regards,
Sridhar

I bought a pre-payment cards and we could not filling

Dear Sir / Madam
Good Day
I bought a pre-payment cards and we could not filling.
Best regards
Hussain Aviation

We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
By 'pre-payment cards' do you mean iTunes gift cards ? If you do then what happens when you try to redeem them e.g. do you get any error messages ? They are country-specific, they can only be used in their country of issue.
If you mean a pre-paid visa card, then part of the validation when adding a credit card to an iTunes account is that it is registered to the name and address that is on the iTunes account - which pre-paid cards won't be, so will fail that validation.
If you mean something else ... ?

Approved order with payment card - still appears in VKM3

I have the following scenario in ECC 5.0 -
1) We enter a sales order with payment card. For some reason, the authorization fails. The order goes on a credit block.
2) As a result, it appears in VCC1 and VKM3 lists.
3) Later, if the order is changed and the correct credit card details are entered and it is re-authorized (this time, successfully). The order status gets changed. It is released, delivered and billed.
However, it continues to appear in the VKM3 list of blocked documents.
Has anyone encountered similar issues? Please advice.
Thanks!

Hi,
the sales document should not appear anymore in transaction VKM1 or VCC1 after it was authorized (and is not blocked again). If it still appears in VKM1 or VCC1 it is not correct.
VKM3 shows all document independant from the credit status.
Best regards, Baerbel

"payment card info should be copied from the reference document" very urgen

hi people,
In ECC
In the sales order ,we have a payment card field where we enter the credit card info of the customer. While doing the returns order by referring the same order, the credit card info should be copied from the sale order.
Scenario: If a customer does a sale thru his credit card and when he returns.
The same sale value should be credited back to his credit card.
how to achieve this functionality.

Issue resolved

Payment Card reauthorisation issue

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