Payments and billing

I have pay my subcriber again on 18 may 2013 120 minutes for 3 months to Sri Lanka, but still I din't have today any call minutes become till now 21 of may
skyname: Saman.edirimanage
Productionname: Package
amount: € 31,02
Tansactiondate 18 may 2013
number: [removed for privacy]
status: Delivered
not is coming to my account
regards
saman

Here are some things you can do -
https://support.skype.com/en/faq/FA50/i-just-purchased-skype-credit-but-i-cannot-make-any-calls
Yet, if still needed, you can also contact customer support for further assistance or instructions. Just open the link pasted below to see the instructions on how to get in touch with customer service -
https://support.skype.com/en/faq/FA1170/how-can-i-contact-skype-customer-service
IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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HT201303 How to cancel payment and billing information

some one got onto my itunes and changed the payment and billing information how to i cancel it

You cannot do it via the website - but you CAN do it from within iTunes. There IS an option for "none" when selecting a credit card. (even after the account has been active for a long time and used)
Once logged into iTunes, within the Store, on the right sidebar area, there is a section called Quick Links. There is an option there to click on called "Account".
You will see "payment type" and a link to "edit". Click "edit" - then at the far right on the list of credit card types you can select, there is a gray icon that says "none". Select this, and save.
I hope this helps.
From reading other posts, I thought it was not possible. But, I called apple (to complain) - and they actually helped me with the above information. I'm glad they did. The same options were NOT available on the store website.

I just bought my mac created an apple id now when i try to download mavericks, Im sent to a screen where I have to verify my payment and billing options. After they are verified, I receive an error message saying contact apple support. What do I do?

In short Upon verifying my payment and billing options, I was sent back to the same screen with an error message stating,
contact apple support when trying to download mavericks. I dont know what to do at this point.

You can also try App Store support.
App Store support. There is troubleshooting and a contact link.
Support

HT1918 I tried changing my payment and billing info the way the website told mev to but it still says please contact apple support, so what do I do now?

I tried changing my payment and billing info the way the website told mev to but it still says please contact apple support, so what do I do now?

You will need to do what it says, contact iTunes Support. These are user-to-user support forums, if you thought you were contacting Apple by posting here. Go here:
http://www.apple.com/emea/support/itunes/contact.html
to contact the iTunes Store.
Regards.

Huge increase in monthly payments AND billed for w...

I moved back to BT for calls a couple of years ago and set up a monthly payment plan to help with the cost as I'm on a low income. In March I also signed up for BT Broadband. My payments up until then had been £45 a month, BT anytime plan ( I use about £12 a month on non-inclusive calls to mobiles) I thought this was high just for calls but was told this was as low as they would allow. On checking my online account recently I discovered that the monthly payment has now increased to £81!? I knew that adding the Broadband would increase the payment but almost double it??
This was apparently due to the way BT now bill. Fair enough but surely it's unfair to pass on such a huge increase in payments for something BT have chosen to do - and with little notice.
Anyway, long story short - I decided to allow a couple of these £81 payments to come out of my account so as to clear what was a £36 CREDIT and is now a £124 Debit, due to the changes, and then call and ask if the payments could be reduced.
Imagine my anger when checking my bank account the other day to discover that BT had tried to debit £82 from my account for the WHOLE BILL AMOUNT! Unfortunately I did not have the money in the account and the direct debit was returned - leaving me with a £30 bank charge for a returned debit that should not have been taken in the first place. I phoned CS an was told 'sorry, our mistake'.
Where do I stand with regard to having this charge reimbursed to me? I cannot afford to lose £30 due to BT's incompetence.
Could a mod please look into this for me and let me know how I can reclaim the bank charge? And is there any chance my monthly payments could be reduced?
Thank you.

Hi onlythebun
I'll be happy have a look into this and see whats going on.
Could you email me at [email protected] with your BT account and telephone number please along with a link back to this thread.
Cheers
Craig
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)”
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If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.

Payments and Bills don't match

Hi,
the activation fee for my verizon double play bundle was supposed to be split in three parts. I have made the three respective payments as shown in the payment history.
However, under Bill & Payment, I can only find two bills and the third is still due including the third activation fee payment.
Could you please elaborate why these bills don't match my payment history?

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.

Apple Music payments and billing

If you’d like to take up a Telstra offer, you’ll need to be a Telstra Post-Paid customer with a compatible device. Apple Music can be added to your account and at the expiry of your trial membership period, Apple Music monthly subscription charges will be added to your Telstra mobile bill. Once your offer is complete, you can continue to use your Telstra mobile account, or you can use a credit card via Apple directly.
I want to change my billing method, how do I do that?
To add your Telstra mobile account as your billing method:
Unsubscribe your Apple Music account within the app
Add Apple Music to your mobile account via My Account, a Telstra retail store or by calling 13 22 00.
To add your credit card as your billing method: (This will cancel any Telstra offer you are currently enjoying)
Unsubscribe your Apple Music account via My Account, a Telstra retail store or by calling 13 22 00.
Add Apple Music to your Apple ID subscriptions via the app.
How often do I get charged?
Customers will pay a recurring monthly subscription fee of $11.99 per month in line with their billing cycle once the trial period has expired. The first month will be charged prorated to align the subscription with the billing cycle. Customers can check via My Account for their trial period.
How will Apple Music look on my Telstra Mobile Bill?
Apple Music will display as a line item on your Telstra bill. Here is an example of the Telstra Mobile Bill:
I still need help. Who can I contact?
For app related issues, please contact AppleCare on: http://getsupport.apple.com
For Telstra billing related issues, please contact Telstra on 13 22 00 or via Live Chat

Hi, robert69, and welcome to the Community,
If your Skype account is signed on while others are using your computer, then yes; they could open the software and see your account balance as it appears above your contacts list. Best to sign off if you are not using your computer.
Regards,
Elaine
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Sales order and Billing Should be Block as per Customer Payment Terms

When credit limit exceeded to limits As per their client requirement in sales order level credit check has done and it will save , when they trying to do Delivery it is not possible to proceed. With out changing the credit master record they want to release the sales order for special permission (VKM3)
same why i suggested the client when the payment term days exceeds how to block the customer?
Manual blocking the customer for specific sales area sales order level and billing document level . When the Payment terms exceeded . Infact I have checked with my colloegues Payment terms is transactional specific mainly used for some financial reporting example ageing report here when you look at the customer is not paid before the payment term days . you can go to VD05 block the customer.
this i have suggested , is any automically blocking the customer when the payemnt terms days exceeds ?

Hi
Open item option in OVA8 will consider all the overdue items (irrespective of payment terms).
If the particular line item in FBL5N is falling overdue, it will be considered.
% mentioned there is OD/OS percentage, ie. overdue/outstanding %. ie. if you maintain 50% in the OVA8, if your overdue value is 1000 USD & total outstanding is 2000 USD, so your od/os % is 50%. The moment your OD value increases from 1000 to eg 1200USd, system will set a credit block.
Generally noDays open item can be kept blank
I hope it is clear to you
thanks

Automatic Payment program for Bank bills and Bill of Exchange.

Helllo Sapients,
I need to configure Automatic Payment Program for Bank bills and Bill of Exchange. This configuration is for Europe, where Bank bills are very common.
Can someone advise me or send me the configuration steps for the same.
Thank you
Naman

Yes, as long you have an open item on the customer account that needs paying.
In F110 you see vendor_and_customer in the parameter screen.
Hth
Hein

Sales Order with Partial and down payment (milestone billing)

Hello Experts,
I have configured a scenario where a down payment and a partial payment and a closing invoice is done on the billing plan for a sales order. The down payment request was done and posted manually in FI and the process went well. The issue i have is that the down payment is not reflected in my partial invoice or my second invoice and my closing invoice as well is not reflecting the payment made for the partial invoice (which is suppose to contain the amount less the down payment).
Please, how do i resolve this issue?
Thanks.

Hi,
See from what i feel from your description is, the business process is as follows:-
1) You receive the down payment request, this goes to a special g/l with indicator "F". Now when you recieve the payment you subsequently clear the amount through T-code F-29. In this case the down payment amount or the advance is treated as a deposit, which you adjust against each partial invoice, or completion of certain project.
2)When you create a partial invoice, considering the example in my earlier post you book complete value of the invoice i.e. RS 800.
The client requires that RS 720 and Rs 80 should goto seprate g/l accounts. IN this case you need to define a condition type say "zadv" assign a new account key to it say "zad" in SPRO>SALES AND DISTRIBUTION>BASIC FUNCTIONS>ACCOUNT ASSIGNMENT/COSTING>REVENUE ACCOUNT DETERMINATION>DEFINE AND ASSIGN ACCOUNT KEYS.After billing of the correspoding amount I.e RS 80 will be cleared through F-39. Please check the same with you FI consultant.
3)Since the condition tab page is greyed out , SPRO>SALES AND DISTRIBUTION>BASIC FUNCTIONS>PRICING>PRICING CONTROL>DEFINE AND ASSIGN PRICING PROCEDURE>ASSIGN PRICING PROCEDURE TO BILLING TYPES. Also check in tcode VOFA wether oc. pric. procedure si assigned or not.After doing this you can add teh condition type "ZADV".
also you can refer to this link down payment condition type (azwr)
Regards
Aadesh Kamat
Edited by: aadesh123 on Jul 14, 2011 6:41 AM

How to add a new field to the Quote: Shipping and Bill Tab Payment region

Hello All,
We have a requirement to add payment description column to the Payment Region of Shipping and Bill tab in Quoting User(Quote Page).
We have extended the View object HeaderPaymentsVOObj and created a custom view object, then created and ported the substitution.
In Quotes page, 'Shipping and Bills' tab Payments region, we have created a new item(Payment Description), assigned the custom View object instance and attribute to it.
We are able to enter and update the payment details before substitution, but after substitution while entering payment details we are facing the below error.
At most one payment record can exist at quote header/line level.
Help and inputs are highly appreciated.
Thanks in advance.
Regards,
Supriya.

Hi,
So you need that this new field have data in old records?
1.- If you are in BI 7.0 and the logic or data for that New field are in the same Dimension, you can use a Remodeling to fill it. I mean if you want if you want to load from a Master Data from other InfoObject in the same Dim.
2.- If condition "1" is not yours.
First add the new field, then create a Backup Cube (both cubes with the new field) and make a full update with all information in the original Cube. The new field willl be empty in both cubes.
Create an UR from BackUp_Cube to Original_Cube with all direct mapping and create a logic in the Start Routine of the UR (modiying the data_package) you can look for the data in the DSO that you often use to load.
To do that both cubes have to be Datasources ( right click on Cube-> aditional function-> and I think is "Extract Datasource")
Hope it helps. Regards, Federico

Switched to Monthly Full Bill Payment and no bill

Hopefully a mod will pick this up and look at it.
I updated my payments before my February 2015 bill so I could pay full bill each month, the bill was generated and reports my next bill is in May 2015 not March 2015.
When contacted BT they confirmed that I was now on Monthly Full Bill Payment, yet I have not received any bill for February to March.

Keith_Beddoe wrote:
I would wait a few days, as it seems to take a while to generate the latest bill, meanwhile the billing date moves forward on MyBT.
Also, if you had been paying quarterly, you would still be in credit, the same would apply if you were on MPP.
my billing date is the 12th of each month, it doesn't matter if i was in credit or not, i still expect a bill for this month, especially as I changed from the monthly payment plan to the monthly full payment prior to my bill on the 12 February.
I was told that my billing had been switched over as requested, yet according to BT my next bill is 12 May, not 12 March. I don't want to receive a bill in May asking me to pay for the next quarter up front because BT can't sort out their invoicing systems.
I have Sky and called them up after my first payment and got the payment date changed, I have also done this with EE, T-Mobile, Virgin and other service providers in the past, yet it seems you can't do this with BT unless you are willing to pay 3 months rental in advance by going on their monthly payment plan.
If I'm in credit with any of the other service providers I use, I still get a statement/bill advising of this and as I have some charges that are on my account for Feb-Mar with BT, then I expect to receive a bill

Relation between Payment term and Billing Plan

Hi All,
I have gone through series of thread on Milestone billing and the Billing plan concept is understood but still I have a confusion regarding the relation between Payment Term that we maintain in OBB8 and the Billing plan that we maintain. practically both seems same.
For ex. Milestone Linked plan where 30% payment to be received on the completion of X work and 70% on the completion of Z work. what should be the payment term for this kind of milestone billing?
Please suggest.
Thanks in Advance.
Binita Joshi

Hi,
First there is one major difference between payment terms and billing plan.
Payment terms will come into effect once billing is done, based on the conditions of payment terms system decides whether a certain line item is not due or overdue.
Billing plan on the other hand decides when to bill the first installment and when to bill second installment and final payment etc.
For example:
for a order with billing plan has total value of INR 1000
date                         Mile stone             percentage        Amount
21.10.2011             Advance               10%                       100
31.10.2011             installation              30 %                     300
15.11.2011             Handing over         40 %                    400
30.11.2011             Final invoice           20%                      200
System will create 4 invoices according to billing plan.
Once the bill is created according to payment terms FBL5n will show the status as not due/ overdue
Hope this helps.
Regards,
Sharan

Order related billing for partial payment and inconsistent amounts

Hi,
We are using billing plans with payment cards to capture payments before goods are delivered. SAP doesn't seem to support credit cards for down payments, so we are entering the payment in the payment card and billing plan lines, then generating the F1 order-related billing.
Sometimes, the dollar amount is prorated proportionately, sometimes, it is disproportionately. For example, if we have 5 line items for $100, $200, $300, $400, $500 a total net value of $1500, and the customer makes a credit card payment of $500, we are seeing that sometimes this explodes to $33, 66, 99, 122, 155. Sometimes, it explodes to $0, $0, $0, $0, $500 in the billing document.
Where does SAP control the way the amounts are derived in the billing document? This is milestone billing.
Ideally, we would like this evenly applied across all conditions. I really need to understand how SAP handles this. The configuration indicates that the pricing is copied straight from the order. I don't see anything custom in the document copy procedure here.
I have had a difficult time finding anything in forums or on the internet in general, I've tried search terms such as "order related billing amount distribution" and "payment card amount allocation" as well as a few other terms but haven't found anything helpful.
Thanks for any suggestions you may have.

Hi,
Have you check in copy control order to invoice
At item level Pricing type it should be - G
Kapil

HT2731 "valid payment method and billing address" not succeed

I want to create an apple Id but when I filled section related to "valid payment method and billing address" the process not continued to next step, what are you think about the problem? Pls help me, of course I fill my card No and other related info., correctly.
Thanks

Do you get any error messages when you fill in your card's details ? And you are trying to add a credit card, not a debit card (there have been a number of posts recently from people whose debit cards are being declined, and they are no longer listed on this page as being a valid payment method), and the card is registered to exactly the same name and address as you have on your iTunes account ?

Payments and billing

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